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"Really enjoyable stay, lovely lodge Really quiet which was a must for firework week."
Fab food at fish cottage Would recommend this lodge to anyone looking to relax
Reviewed by Shelley4.4★Nov 2024
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"Excellent property, location and site."
Reviewed by Rob5.0★Oct 2024
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"Our third stay in Huckleberry and it’s just as nice as the first time in 2021."
The property is spotless and very comfortable. We had a lovely week with elderly parents. Facilities are very good for our needs and we would definitely book again.
A few things of note :
Internet wasn’t working but was resolved quickly.
No welcome pack this year which was disappointing given it was mentioned by a few recent guests that one was provided.
There are very few glasses in the property, other than wine glasses. A few more tumblers would be useful.
On the outside of the property suggest cobwebs are swept away and tree at right side of drive could do with trimming back to help access on the drive, especially when a car is parked.
These are minor issues - on the whole we had a great stay in a lovely property which is in a fabulous location.
Reviewed by Lesley4.7★Aug 2024
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"We will definitely book this lodge again."
Reviewed by Ian5.0★May 2024
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"Nice quiet location."
No heating came on with 5deg outside temp. V cold inside. Shower needs maintenance.
Reviewed by Glenn3.8★Mar 2024
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"Good location , well equipped lodge , had a lovely stay"
Reviewed by Janice4.4★Nov 2023
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"Fantastic Lodge."
Our second visit on a lovely secluded residence. Love the area particularly Runswick beach for the dog and us. Plus walks along Cleveland way Highly recommended.
Reviewed by Geoffrey5.0★Sep 2023
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"Fabulous lodge would recommend, cleaning need’s improvement lots of cobwebs in bed outside decking needs a good sweep and clean, and needs an outdoor parasol."
We had an amazing time weather extremely hot lodge beautiful would return
Reviewed by Mel4.7★Sep 2023
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"Excellent property, exactly as description."
Was feedbavk previously on TV not working, but this was fine on our visit. No issues at all would visit again anytime
Reviewed by Paul5.0★Aug 2023
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"Fab time at Huckleberry!"
It had everything needed. Very comfortable accommodation with plenty of room for 4 people and it was in a quiet location. Would highly recommend!
Reviewed by Hayley5.0★Aug 2023
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"Lovely comfortable property."
Well equipped. Would happily make a return visit.
Reviewed by Maggie5.0★Jun 2023
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"Lovely lodge, clean, well maintained, in a peaceful area."
Close to pretty Runswick bay , no fee parking unfortunately ! Not far to drive to Whitby . The only problem we didn't expect was the en suite walk in shower wasn't working , and with mobility issues climbing into a bath for a shower was not easy for us both . Also the free view tv is non existent, fortunately we had our tablet to watch TV. This maybe a problem for some people . We loved the break and would be happy to return if the shower is fixed .
Reviewed by M4.4★May 2023
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"My second time staying in the lodge, had 4 nights over the New Year, lodge is very modern, tasteful and well equipped."
Nice and clean and warm despite the time of year. Great location for exploring the North Yorkshire Coast.
Reviewed by Rob5.0★Dec 2022
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"Really nice lodge - very clean and comfortable."
Great location. Would definitely stay here again
Reviewed by Michele5.0★Dec 2022
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"We found the front of one of the freezer drawers broken and the pieces just left there, and there was food and ice still in from the last people."
We called guest relations to get someone out to remove and clean it and to adjust the heating. It was set to come on at 7am but we get up early so we were cold, and we were cold through the night. We found tissues, underwear, and a book in one of the bedroom drawers, hairs in the bath and struggled to watch anything on the TV due to no signal. A beautiful lodge but some aspects were very disappointing.
Thank you for your feedback, your comments have been noted. The heating was adjusted, and the freezer mended and cleaned, immediately you reported them. We addressed all problems reported at the time of your stay. We are sorry about the cleaning issues, had we known about them we would have recalled the housekeeper to address those immediately too.
Property Owner
Reviewed by Andrea2.8★Nov 2022
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"The lodge was very clean and comfortable we couldn't fault anything it was in a very quiet place."
Everything you needed for a weeks holiday was there.
Reviewed by Carol5.0★Oct 2022
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"The lodge was very spacious and comfortable,only a couple of little things
that could be better,one being more mugs,plates etc are needed,there is a large dishwasher but you cannot let the pots mount up because there are not enough, and it’s not efficient to put the dishwasher on with little in it."
The tv signal is very poor, the ITV channel was non existent while we where there,but hopefully we plan to return next year as we enjoyed our stay very much.
Reviewed by James4.7★Sep 2022
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"Had an amazing 3 night stay."
The lodge has everything we needed, very comfortable, clean and the outdoor furniture of a very high standard.
Will definitely book again.
Reviewed by Karen5.0★Aug 2022
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"The lodge could be nice but lack of care, maintenance and cleaniness let it down."
Also poor quality fixtures eg shower very low pressure and bed really uncomfortable. We have stayed at another lodge on the site previously which was much higher standard but wasn't available this time unfortunately. Many issues already reported on website reviews and in the guest book haven't been addressed, basic TV channels unavailable, cleanliness (we also found someone else's pants in bedroom drawer, hair and dirt in drawers, toothpaste splattered in bathroom and red mould in bathroom), broken lamp etc. We phoned Sykes to discuss issues and they said that someone would come to fix TV issues but no one ever came. We gave feedback by email to Sykes two weeks ago at end of our holiday about issues and included photos, they said this would be passed to their quality team and the lodge owner but we never got any further response to our feedback. Disappointing, shame as lovely site and excellent location and if they addressed the issues raised by people the lodge could be lovely.
Thank you for your feedback, we are sorry you found your stay disappointing, we have taken your feedback on board and we will do our upmost to rectified these issue
Property Owner
Reviewed by Esther2.8★Aug 2022
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"We have just returned from a lovely week in Huckleberry."
Lovely location. Lovely property. We have already rebooked for next year. Thank you
Reviewed by Elizabeth5.0★Aug 2022
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"Super lodge in a fabulous location."
The lodge was very clean and comfortable for our stay. Spacious rooms and within walking distance of the beach, local
hotel for food and the fabulous artisan bakery. We hope to be back sometime soon.
Reviewed by Neil5.0★Jul 2022
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"Super location and superb lodge."
Really appreciated the welcome pack on arrival.
Reviewed by Gerald5.0★Jun 2022
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"This lodge is truly beautiful and equipped with everything you could need, everything is of high quality inside and where it is situated within the resort is very peaceful and quiet."
It was very clean throughout, the beds were comfy and it was a nice temperature throughout which has been pre set for you, I stayed in June but the weather was the usual for our country, unpredictable! The overall location is great as a base, it’s a nice short walk down to runswick bay but beware it is a very very steep slope down to the bay, you can drive but you’d miss the spectacular views! I walked down in a Monday morning and sadly the beach cafe was closed but the nearby royal hotel wasn’t so I was able to have a coffee there with lovey views to look out over. I have no complaints at all about this lodge, I went alone but it would more than comfortably sleep and accommodate 4, the decking is lovely and the furniture out there is very luxurious, more so than the other lodges I could see, overall I would highly highly recommend it!!
Reviewed by Cindy5.0★Jun 2022
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"The lodge was beautiful, clean and was in a lovely location
It was more than we expected and hope to book again soon"
Reviewed by Simon5.0★Apr 2022
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"It would of been nice to be informed about the TV Ariel not working when booking as this may influence people's decision to rent especially elderly people who don't know how to use apps etc."
However other than this the lodge location and standards were excellent.
Reviewed by Christine4.4★Mar 2022
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"Thank you, we loved our stay."
The lodge, site and surrounding area is amazing. The lodge was clean, comfortable, very spacious and exceeded our expectations.
Reviewed by Michael4.7★Jan 2022
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"A really nice lodge, clean, modern, well equipped and spacious with everything we needed to enjoy our stay."
Ideal location eating out and for walking and exploring the North Yorkshire coastline.
Reviewed by Rob5.0★Jan 2022
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"The initial impression of the park and this lodge is deceptive."
The park is very swish and the outside of the lodge likewise. We received a small welcome hamper which was nice. The lodge was nicely decorated and comfy, but was missing the 4 star touches the park and listing suggested it had. The vents blow constant cold air and make It uncomfortable. The previous reviews stated this as well. The kitchen was poorly equipped, rusty sieve for example and very few pieces of decent equipment, very limited selection of utensils, but bizarrely and onion bag! Bedroom blinds don’t cover the entire window leaving light streaming in from next door lodge outdoor light. Small curtains in main lodge hardly meet and are hard to draw leaving you open to the neighbours. Biggest issue was the TV. There were NO channels due to the signal, it stated no aerial. There was only on demand TV. Staying over winter, in England and with dark early nights, I’m afraid this is a must and you cannot call something luxury if you don’t provide the basics. We stayed new year and couldn’t even watch the countdown. Had to squint on a phone. DVD player provided with selection of very dated DVD’s but if the tv issue was sorted, it wouldn’t be needed. It’s a shame that a stay of nearly £1000 was down priced by these issues, a lot of which have been mentioned before in the book but haven’t been addressed. The listing needs revising to make it reflect a more true picture.
Thank you for your feedback. The Pines Lodge park is a new development with very popular high standard lodges. We are disappointed that you are not entirely happy with your stay. The kitchen and equipment are all new, if there was anything that you felt was missing or not up scratch, we could have easily rectified this had you got in touch with us during your stay. The bedroom blinds and the curtains do cover the entire windows so should block the light out when needed, but we will look to make sure they aren’t broken or caught which could stop them drawing fully. The main bedroom air vent has an adjustable cover to keep cold air out and the bathroom vents allow air circulation for health and safety. Unfortunately, the TV issue is caused by a fire at the local transmitter. It is something that we are aware of but it is out of our control, many local areas have been affected. We have ensured that you are still able to access the smart TV channels and streaming. The NYE countdown was available to watch live on the BBC iplayer on the main living room TV.
Property Owner
Reviewed by Katherine3.1★Dec 2021
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"No tv reception at the time due to issue in the area, winter nights were cold so tv was needed."
Other than that it was a fantastic stay and would consider stopping again once the issue was sorted:)
Reviewed by Paul4.7★Nov 2021
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"A superb holiday lodge."
Very clean and comfortable.Super location easy to get to the other coastal fishing villages.I would recommend this lodge to anyone.Me and my family would certainly come again.
could I make one suggestion.A non slip bath mat in the shower as the floor gets very slippery when having a shower.Other than that Superb.
Reviewed by Gerald5.0★Oct 2021
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"The Lodge and the site were first class."
The location was wonderful as is North Yorks. Thoroughly enjoyed the week .
Reviewed by Geoffrey5.0★Oct 2021
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"As mentioned in the visitors book the toilet seat in the en suite was loose and the vent above the double bed does get draughty when the wind blows in a certain direction."
Other than that we had no problems or complaints and had a wonderful time. The lodge had everything we needed and the welcome pack was a lovely surprise. We would definitely go again.
Reviewed by Alison5.0★Sep 2021
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"Location and lodge perfect we would definitely like to return in the near future"
Reviewed by Bev5.0★Sep 2021
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"Beautiful lodge, wonderful area for sightseeing and walking."
Reviewed by Jasmine5.0★Jul 2021
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"It was a beautiful lodge and we were very comfortable."
I wrote in the book that the only things I felt we re missing was:
A washing line
Some sort of shade for the decking area it was not when we stayed and the decking area was lovely but my elderly mum was unable to sit out as there was no shade for her
Otherwise no complaints. The welcome pack was lovely. We would stay again.
Reviewed by Pamela4.7★Jul 2021
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"We had a stain on the double duvet cover beds in the twin room were not very ..."
We had a stain on the double duvet cover beds in the twin room were not very comfy for our grown up boys and the toilet seat in the bathroom was broken and needs replacing other than that liked the place very quiet and convenient for the area central for sight seeing
Thank you for alerting us about the toilet seat, it has now been fixed. We apologise if there was a mark on the bedding, if you had alerted us to this we would have changed it straight away for you. Both our cleaner and linen provider pride themselves in presenting the property to a very high standard. We are glad you enjoyed your stay and had a nice holiday.
Property Owner
Reviewed by Julie3.4★Jul 2021
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"Was a fantastic lodge in a superb location, the welcome pack was a lovely surprise too."
I would definitely stay again and recommend to fellow travellers
Reviewed by Chris5.0★Jun 2021
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"Huckleberry was lovely!"
It was exactly as shown on the photographs and how it was described. I would definitely recommend anyone wanting to stay in Runswick Bay to use Huckleberry
Reviewed by Rona5.0★Jun 2021
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"The accommodation was fantastic, just as listed, and I would recommend this particular property to family and friends."
Whilst the booking experience with Sykes was great, I have been considering whether I would use this company again in preference to other holiday companies as in the last 24 hours prior to departure I received e-mail, (multiple) telephone, and voicemail messages all reminding me about how to leave the property and stating I had taken keys with me in error when in fact Sykes has got the wrong departure date for our party. I did feel hassled by the experience which is not what you want on the last day of the holiday, and the reminders were a little condescending. One set of instructions is perfectly satisfactory.
Reviewed by Helen5.0★May 2021
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"Would just like you to know that the bin at the back of the lodge was full to the top when we arrived, all of our rubbish was put in the bins in the designated bins as requested."
Reviewed by John5.0★May 2021
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"Beautiful clean accommodation."
.....very comfortable and fully equipped
Reviewed by Joy5.0★May 2021
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