Marigold Lodge

15 Customer Reviews

• "Lovely accommodation very comfortable and very clean."

  We didn’t use the hot tub way too much chlorine. The outside table glass still broken noticed in reviews from July 2024 that it was broken really should have replaced it by now it let the whole presentation down didn’t use it didn’t want people to think we were the “poor” neighbours. And the bottom step from the lodge very high i had broken my ankle in June and found I had to step down backwards to stay safe…. Maybe add a small bottom step. So only a couple of issues over all lovely area and enjoyable lodge and site.

  Reviewed by Sharon4.4★Oct 2024

• "4 Night break with the dog."

  The lodge was great and easy to find behind the hotel. The lodge was clean and tidy and included everything we needed. The hot tub was great and private. We found Runswick bay lovely and we had a short walk to the beach but the hill was very steep, There was an option to drive down the hill and park the car. Overall we loved the lodge and Runswick bay and would love to stay again.

  Reviewed by Denise4.7★Sep 2024

• "A shortage of some table ware and cooking utensils the windows could use a good clean patio doors full of condensation due to faulty double glazing units N0 cleaning products for toilets or kitchen."

  Reviewed by Rex4.7★Sep 2024

• "To say we paid over £1000 for our stay I was quite disappointed."

  In the advert is a beautiful gift hamper.. we got a packet of biscuits.. The picture of the dining area outside looked inviting and smart, ours was a piece of shabby wood which couldn’t really be used..The outside steps are fairly steep, especially the bottom one .. I use walking sticks and needed help with the bottom one every time, this should definitely be mentioned.. Also there was ‘items’ still down the sofa.. Apart from that the lodge was a pleasure to stay in!!! Would recommend the hotel for a meal .. it might be bit more costly but it’s sooo worth it.

  Thank you for your feedback. We're glad you enjoyed your stay overall. I wanted to address a couple of points you raised. As mentioned on your arrival, the wind the day before unfortunately smashed the glass table top. We weren't able to get a replacement in time, so we temporarily used plywood to ensure the table was still usable during your stay. We apologise for any inconvenience this caused, as well as for the items left down the sofa. We'll make sure to address this with our cleaning team. We’re pleased to hear that you found the lodge a pleasure to stay in. Thank you again for your feedback, and we hope to welcome you back in the future. Paddock lodges team Property Owner

  Reviewed by Sharron3.4★Aug 2024

• "It is a shame that it wasn't clear whether the lodge was part of the campsite and if there was an office or person on site for any issues."

  It was a shame that there was no info on if you could turn the hottub off and how long to reheat if it wasn't needed for a while. It is disgraceful that there is no way to recycle and would be interested to know what is being done to get the council to provide this. The lodge was immaculate and had everything needed including toilet roll, tea, coffee, milk and things to wash up with. The mattress was far too soft and uncomfortable and the chairs in the dining area were rickety and cheaply made. The sofa wasn't put together properly which meant that when I leaned on one side it tumbled over and knocked the table with the lamp mixer, luckily nothing broke and I'm ok. Also, it would be helpful to have tourist leaflets on the local area, I left some that I picked up. Everything else was excellent. Love the efforts to make the outside area look nice with trees etc. Really enjoyed our holiday. Location is excellent and we would recommend.

  Thank you for your feedback, and we're glad you enjoyed your stay. We’d like to clarify that our lodges are not part of the park next door, so there’s no office onsite. However, we do provide contact details in the lodges for any issues that may arise. Regarding the hot tub, full instructions are available next to it. The tubs are designed to stay on to maintain the correct temperature, so they shouldn't be turned off. As for recycling, unfortunately, not everyone was using the recycling bins correctly, which led the council to remove the option. However, we now work with a private company that collects our waste and refines it into biofuel, which we believe is a positive environmental step. Thank you again for your suggestions and kind words. We're pleased to hear you had a great holiday overall and would recommend us. Paddock lodges team Property Owner

  Reviewed by Emma4.4★Jul 2024

• "We thoroughly enjoyed our stay in Marigold Lodge and can certainly see ourselves returning in the future."

  The location is so peaceful and everyone we met were very friendly. The only thing I could say is that the hot tub did self activate quite often and throughout the night which did disturb sleep somewhat but I just assume this is a cleaning function.

  Many thanks for your kind feedback. We are delighted to hear you enjoyed your stay with us and hope you visit us again soon. Paddock lodges team Property Owner

  Reviewed by Mark5.0★Jul 2024

• "Lovely holiday, well equipped."

  Would definitely recommend.

  Many thanks for your feedback. We are really pleased to see you enjoyed your stay with us. We hope to see you again soon. Paddock lodges team Property Owner

  Reviewed by Steven5.0★Jun 2024

• "Just returned from a fantastic 10 day stay."

  The lodge was immaculate and very well equipped. It’s ideally placed to explore all the beautiful villages and coastal places round the area. I would have given it a five star if it had a couple of additional things. It was lacking a dishwasher, although dishwasher tablets were left which was odd and also a washing machine. I’ve been to similar lodges and they have these things. It would also benefit from a blackout blind in bedroom as gets bright as early as 5 am. These are minor things and didn’t stop us having a fantastic time, just suggestion of ways of improving further. Would highly recommend, Runswick Bay is beautiful.

  Thank you for taking the time to share your feedback on your recent stay at the lodge. We are delighted to hear that you enjoyed your 10-day visit and found the lodge to be immaculate and well-equipped. We hope to welcome you back in the future and have the opportunity to provide you with an even more enjoyable stay. If you have any further comments or suggestions, please feel free to reach out to us. Thank you again for choosing our lodge for your getaway! Paddock lodges team Property Owner

  Reviewed by Elaine5.0★Jun 2024

• "Marigold Lodge is spotlessly clean ,comfortable, warm and the hot tub is ..."

  Marigold Lodge is spotlessly clean ,comfortable, warm and the hot tub is excellent, enjoyed a lovely week and will definitely return , thankyou

  Many thanks for you kind words , we are really pleased to hear you found the lodge clean and comfortable, the hot tub is a great addition and we are pleased you enjoyed it. We hope to see you again soon. Paddock lodges team Property Owner

  Reviewed by Carol5.0★May 2024

• "Very good facilities."

  spotlessly clean. good communication. only downside of the lodge was position of the hot tub. it wasnt and didnt feel private in any way. hot tub itself though was very good.

  Thank you for sharing your positive feedback! We're delighted to hear that you had such a enjoyable stay at our lodge. We look forward to welcoming you back in the future! we are suprised on your comment on the privacy of the hot tub. All hot tubs have 5ft fencing around them. Paddock lodges team Property Owner

  Reviewed by Stephen4.4★Sep 2023

• "The lodge was very nice and comfortable."

  We was pleasantly suprised at how well equipped it was. The kitchen was fully equipped with everything we needed. The beds were very comfy. On arrival the place looked clean and tidy however after being there for 5 mins my socks got covered in dog fur from a previous tenant. Luckily there was a hoover in the cupboard so I could hoover up all the dog hair. The fridge and freezer had also been left off so they were warm and a bit stinky when we arrived. The hot tub was perfect for us as a family of 3. But you would struggle to fit 4 adults in comfortably. We also wasn't too keen on the location of marigold lodge on the park itself as the hot tub sat right on the drive way. Which was fine when sitting in as the fence created privacy But when we got out of the hot tub we were on display to anyone passing by. There is parking for 1 car and they are small spaces. When we arrived a neighbour had also parked right next to our lodge as they had 2 cars. They wanted to leave it there but we requested they move it as it was right by our hot tub area. But there is limited additional parking. All of these issues were minor to us though and didn't spoil our time away. The location was perfect for us to explore the coast. Whitby, Robin hoods bay, falling Foss and Scarborough. It was very quiet there too which we liked and we visited the pub round the corner which served delicious food. We would return again in the future but maybe book a different lodge which has more privacy.

  Thank you for taking the time to share your feedback regarding your recent stay at Marigold Lodge. We appreciate your kind words about the comfort and well-equipped nature of our lodge. However, we sincerely apologize for the issues you encountered during your stay. It's disappointing to hear about the presence of dog fur and the warm fridge/freezer upon your arrival. We have addressed this with our housekeeping team to ensure a more thorough inspection and cleaning process. We're delighted to hear that you enjoyed the surrounding area, explored the coastline, and had a pleasant dining experience at the nearby pub. Your satisfaction is important to us, and we hope that these minor inconveniences did not overshadow the enjoyment of your time away. Thank you for choosing to stay with us, and we look forward to the opportunity of welcoming you back for a more enjoyable experience. Warm regards, Paddock lodges team Property Owner

  Reviewed by Rachel4.1★Aug 2023

• "Fantastic week at Marigold Lodge, everything you could need."

  Home from home, the added bonus would have been a clothes airer but the site does have a dryer so we could manage for our stay. 10/10. Comfy beds, very clean, we don’t have a dog but you certainly couldn’t tell it is a property that allow dogs. Fantastic location, 10 minute walk down to the beach, it is very steep walking up and down but so worth it, clean beach with a cafe and ice cream shop, toilets and parking. A very short walk is Runswick Bay Hotel at the entrance to the site which serve amazing food and the staff are fantastic. We will be back!

  Thank you for your wonderful feedback! We're delighted to hear you had a fantastic week at Marigold Lodge and found everything you needed. Your positive comments about the cleanliness, comfort, and location are truly appreciated. We're thrilled you enjoyed the beach and the nearby amenities. Looking forward to welcoming you back soon! Paddock lodges team Property Owner

  Reviewed by Debbie5.0★Aug 2023

• "The only problem with the property is the water pressure and the noise it ..."

  The only problem with the property is the water pressure and the noise it generates I found slightly disturbing otherwise fantastic accomodation a bit isolated if your bringing children if you don't get the weather they find it boring we had some bad weather which also brought problems with the TV and WiFi otherwise fantastic place

  Many thanks for your feedback. We are not sure what the issue with the pressure is your referring to? This wasn't raised with the maintenance team during your stay but we will take a look. We are sorry the weather wasn't the best during your stay. Typically british summer. We are pleased you found the lodge fantastic and hope to see you again. Many thanks paddock lodges team Property Owner

  Reviewed by Glenn4.7★Jul 2023

• "An excellent small site,the lodge was in the prime position."

  The hot tub was excellent and easy to operation and access.

  Thank you for your wonderful feedback! We're thrilled to hear that you found our site excellent and that your lodge was in a prime position. It's fantastic that you enjoyed the excellent hot tub and found it easy to operate and access. We appreciate your kind words and thank you for choosing our lodge. We hope to have the pleasure of hosting you again in the future! Paddock lodges team Property Owner

  Reviewed by Noel5.0★Jul 2023

• "Top class site, would recommend the Lodge's on this site to everyone who likes the home from home feeling."

  Hi Really pleased to hear you enjoyed your stay with us. We can't thank you enough for your positive feedback. We hope to welcome you again soon. Paddock lodges team Property Owner

  Reviewed by John5.0★Jun 2023

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