Rockpool Retreat

35 Customer Reviews

• "Had a fabulous time."

  Cabin was very nice. Area was quiet and beautiful. There was lots of goodies left for us, coffee, cake, biscuits and chocolate my favourites. On a plus point the weather was gorgeous and lots of places to visit. Whitby, Saltburn and Runswick bay beach with in walking distance. Loved it. Thank you

  Reviewed by Wendy4.7★Oct 2024

• "The property is well situated and exceeded all our expectations."

  There was a lovely welcome basket which was a really nice touch. There was an abundance of games for the children that were also appreciated and not expected. The instructions to the site were accurate as were the gate and key codes. We had a fantastic trip and will definitely be returning and will re come d to our friends. Janine and Garry

  Reviewed by Janine5.0★Oct 2024

• "BEAUTIFUL PLACE QUIET AREA ."

  BUT ONE OR TWO ISSUES WITH CLEANLINESS VACUUM CLEANER WAS SO FULL WE COULD NOT USE IT TILL WE EMPTIED IT MAINLY DOG HAIRS SMALL DOG BISCUITS ON KITCHEN FLOOR .2 GLASSES IN CUPBOARD WITH DRIED MILK IN BOTTOM OF THE GLASS.BUT ITS WORTH ANOTHER VISIT.

  Reviewed by Margaret4.1★Sep 2024

• "A very well presented lodge with all the essentials supplied."

  The welcome pack(treats) were welcome well. The overall presentation of the lodge was superb. The bedrooms were very nice and comfy. We were amazed at how good the wifi was also when we needed it. Everything you need and don’t think you did need was supplied absolutely outstanding. As a family the lodge and its location was outstanding! would highly recommend this lodge. There are lots of places around to visit. but when you come back after a busy day to such a lovely lodge makes it feel like home from home.

  Reviewed by Sabrina5.0★Jul 2024

• "Hi just a few suggestions the condiments like tea & coffee but no sugar, IN the bathroom the shower needs looking at u think u have turned it off then after a while it starts dripping good job the doors were closed,the water would have gone on the bathroom floor."

  In the bedroom the TV

  Reviewed by Kathryn5.0★Jul 2024

• "Fantastic property"

  Reviewed by Kath5.0★Jun 2024

• "Lovely homely and comfortable lodge with all facilities you could possibly need."

  Peaceful and quiet location. Lovely welcome basket an added touch.

  Reviewed by Hannah5.0★May 2024

• "Lovely lodge enjoyed our stay only nibble was the tv over the bath does not work the wife was looking forward to bathing in front of the tv and was disappointed it was not working."

  The keycode given for the pedestrian gate does not work we had to reach round and press the button to open it. Overall great lodge and definitely will stay again

  Good Afternoon Lee, Thank you for the overall positive feedback, but would like to offer our apologies for the television in the en-suite bathroom not working. We have now sorted this (it related to a change to the area's mast coverage), but thank you for flagging it. Best Regards, Andrew Property Owner

  Reviewed by Lee4.1★Feb 2024

• "Great property"

  Reviewed by Phillip5.0★Feb 2024

• "On Thursday 9th November 2023 at approximately 10."

  15pm there was a power cut, which lasted until 11.15am on Friday 10th November 2023. During those 12 hours, apart from obviously having no lighting, we had no heating, no hot water and no means with which to make a hot drink. There was a torch in the lodge but the batteries were flat. As it was November, the lodge was freezing. We went up to the Reception area on Friday morning to speak to someone and there was no one there. We didn’t hear anything at all from the site owners/staff regarding what was happening and when the electricity was likely to be switched back on. We had to ring the energy provider, Northern Powergrid to find out what the situation was. I’m afraid this is totally unacceptable. We should have been kept informed. I am now looking to you for compensation for the time we were without electricity, as you did not provide basic amenities, as specified in your holiday details, for 12 hours.

  Reviewed by Claire3.4★Nov 2023

• "We had a lovely, relaxing week staying in Rockpool Retreat - a warm, welcoming, comfortable, spacious & light lodge, with everything we needed for a home from home."

  The site was wonderfully peaceful & a great base from which to explore the many beaches of the North Yorkshire coast with our cocker spaniel. Thank you for having us!

  Reviewed by Matthew5.0★Oct 2023

• "Rockpool Retreat is a beautiful lodge with absolutely everything you could possibly need during your stay."

  Very spacious and lovely finishing touches make it a homely place to be. The welcome pack was so generous with essentials like bread and milk and then lots of yummy treats. Thank you so much, we really enjoyed our break, just wish we could have stayed longer!

  Reviewed by Fiona5.0★Oct 2023

• "The chalet was stunning we loved it."

  Lovely location and what a lovely touch being provided with a hamper of goodies when we arrived. Would highly recommend the property you won’t be disappointed and we would definitely stay again.

  Reviewed by Victoria5.0★Oct 2023

• "We have just returned from Rockpool Retreat."

  It is a lovely lodge, in beautiful and peaceful surroundings. Spotlessly clean and has everything you need. Fabulous welcome pack! Thank you.

  Reviewed by Beryl5.0★Sep 2023

• "Cottage had everything that was needed."

  Very clean and airy as only the two of us. Thank you for lovely gift for the start of our holiday. It was very much appreciated. Lovely location we felt very safe with having the gate entry and good to be able to park next to cottage that’s a big thing these days. Had some lovely meals out in the area. Great for walking along coastal path. All in all a very pleasant holiday and would definitely return.

  Reviewed by Gillian5.0★Sep 2023

• "Outstanding lodge everything about it is fantastic."

  Location is perfect for walks down to Runswick Bay. The welcome hamper was fantastic and all the extra touches around the lodge for us to use so we can begin our holiday straight away. The only thing we could have used was an extra key as our family at times wanted to go separate places but couldn’t if the other went out earlier and had the key. The parking permit is a lovely thing but wasn’t sure where or how to use this, it would be very useful if instructions were added to the information folder and much appreciated for those who don’t understand how they work. The lodge was so clean and comfortable and beautifully decorated throughout. Please don’t take the two things above as a negative it would just have been even better for our stay. Anyone considering this beautiful lodge won’t be disappointed. Didn’t want to come home it was that relaxing. Lots of thoughtful touches from the owners throughout the lodge. Just love it all.

  Reviewed by Charlotte5.0★Aug 2023

• "Absolutely outstanding property fully equipped with all and more."

  Beautifully laid out relaxing and to be honest better than our home from home. We congratulate you on you’re fine attention to detail exclusively fabulous xx. We look forward to booking with you again x. Thank you again for allowing us to experience the pure luxury of your property xx Jo Mark and Katie our cockapoo xx

  Reviewed by Joanne5.0★Jul 2023

• "Could not be better absolutely fantastic stay Décor very nice although I did get earache from the wife about the length of the curtains as she couldn’t hang them properly."

  Welcome pack a very nice touch and would not hesitate to return.

  Reviewed by Graham5.0★Jun 2023

• "Amazing place to stay."

  Really clean.Had a lovely welcome pack with treats for us and our dog.It had all the facilities you needed.Just as good as a five star hotel.Quiet area.Easily accessible to all the nearby seaside towns.Some nice walks nearby for the dog.Thank you to the owners for providing a place to chill and enjoy a great break.

  Reviewed by Louise5.0★Jun 2023

• "Beautiful chalet ."

  Every convenience included . We had a lovely four nights . Secluded spot in beautifully planned small site . Lovely and clean, some treats left. Thank you so much . I would definitely book again.

  Reviewed by Carol5.0★Jun 2023

• "Had a wonderful stay."

  So much so we have booked again in same. Park. Lodge was spotless and very well equiped. Everything catered for. My only concern is that the furniture has a "doggy" odour. It did not stop us from thoroughly enjoying our stay. Thankyou to your housekeeper for maintaining a very high standard. Please pass that on. Thankyou

  Reviewed by Amanda5.0★Apr 2023

• "The lodge was absolutely amazing the welcome pack best I’ve ever had something for everyone."

  The lodge was spotlessly clean the outside area lovely especially for 2 under threes Loved it would go again and highly recommend it.

  Reviewed by Shirley5.0★Apr 2023

• "Excellent lodge."

  Very clean and comfortable. Very good location.Makes for a very good holiday.

  Reviewed by Geoff4.7★Apr 2023

• "This was our first time here,and it was so peaceful and quiet, the lodge was one of the best we have stayed in, it had everything you could ask for and more."

  The welcome pack was lovely even treats for our fur babies.we even had our bedding and towels changed as we were there for 2 weeks which was lovely. Bed was really comfy Lodge was spotless could not fault it will be back for sure thank you very much.

  Reviewed by Derek5.0★Feb 2023

• "The lodge was excellent, having stayed on the park before we knew what to expect."

  I was nervous with the cream carpet with a dog in Feb but weather was excellent and I think all was good. Maybe better instructions on how to find the lodge, it was dark when we arrived and didn't know if it was the 1st or 2nd gate apologies if its something we missed in the correspondence. Overall brilliant lodge, excellent area and I'm sure not long before we are back again.

  Reviewed by Ray5.0★Feb 2023

• "We had a thoroughly enjoyable few days at Rockpool Retreat."

  The site is easy to find and first impressions are excellent. Being low season we were only one of two occupied lodges so it was wonderfully quiet. The lodge itself is well equipped and comfortable and there was a nice welcome basket provided on arrival with the basics. Our first impression was actually, this actually looks better than the pictures! Our only criticism is that the master en-suite bedroom has a full height window and ridiculously thin curtains, they may as well have not been there for how useful they are. A black out blind or a thick thermal curtain would make a huge difference. The local area is nice, it's a tiny village though and given it's location it's very seasonal. When we went the local pubs/restaurants/take aways and even those in the next village were closed outside Friday/Weekend so keep that in mind if your intention is to go out. Runswick Bay itself is a very pretty little area, there is a road down to the beach but unless you're comfortable with walking up VERY steep hills, take the car down there. We stayed with our dog and the site is really well located for going on nice walks. If you go outside the gates and turn right you are very quickly into open fields and you have access to the Cleveland Way foo path that can take you for miles in either direction, aside from a few walkers we didn't see another soul. There is an Aldi/Lidl/Asda all within a 15 minute or so drive and slightly closer there's a BP garage near scaling dam with a really well stocked shop attached. We'll definitely be returning, would be nice to be able to make use of the provided BBQ next time!

  Dear Ben, Thank you for your feedback, and really happy to hear you enjoyed your stay. In relation to your comment on the master bedroom curtains, we have recently installed blinds to all the bedroom windows, behind the curtains. We also enjoy staying at the property and they now help on those sunny Runswick mornings! Look forward to welcoming you back at some point in the future and hopefully making use of the BBQ! Andrew Property Owner

  Reviewed by Ben4.4★Jan 2023

• "Lovely lodge, comfortable homely and cosy with everything you could possibly need for a great holiday."

  Included extensive welcome box with choc treats for the children as well as essentials. Quiet, small site with ample parking and enclosed veranda. Ideally located for cliff walks and the beach at Runswick where the children spent hours looking for fossils. Would definitely return.

  Reviewed by Pamela5.0★Oct 2022

• "Couldn’t fault it."

  So clean and comfortable. Quiet location. The welcome basket and bag was a lovely touch. Ideally located for coast and moors. 5 stars from 3 generation of my family. Runswick Bay is stunning and completely dog friendly as are most places. I would highly recommend local restaurant in nearby village Ellerby.

  Reviewed by Michelle5.0★Oct 2022

• "Second time booking this property and the standard of cleanliness remains high."

  Continues to be well equipped and comfortable. Would not hesitant to book again

  Reviewed by Lynn5.0★Oct 2022

• "Lovely place to stay, very quiet, no problems with parking, would recommend staying here."

  Reviewed by Matt5.0★Sep 2022

• "A really lovely and welcoming place."

  Thank you for the welcome basket which was a lovely surprise. We had everything we needed and were very comfortable. The only thing I would change is the curtains in the bedrooms-they were far too thin and let so much light in it woke us all up early. Also we couldn't get the TV in the bathroom to display any channels.

  Reviewed by Ruth4.7★Jul 2022

• "Great lodge with everything we needed."

  Great stay in our favourite place by the sea.

  Reviewed by Mark5.0★Jul 2022

• "We have stayed in this property before and was again very pleased with level of cleanliness."

  The park itself is very well maintained and very quiet. Dissapointed that this property is no longer available for rent.

  Dear Val, Thank you very much for the positive feedback and sorry for the delay in acknowledging, we have been in the process of renewing the agreement. Rockpool Retreat is now available for re-booking should you wish to and we very much hope to welcome you back in the near future. Best Regards, Andrew & Angela Property Owner

  Reviewed by Valerie4.7★Jul 2022

• "The lodge is in a perfect situation and everything was of a high standard."

  We all had a fantastic stay and will definitely recommend to anyone wanting to stay in Runswick Bay.

  Reviewed by Lynn5.0★Jul 2022

• "Thanks for a brilliant stay - the location is fantastic and absolutely everything we could think of was catered for within the property!"

  Beds were extremely comfortable and made for a great nights sleep. We'd love to return - but sadly when we looked at booking again the property is no longer available for booking.

  Hi Michelle, Thanks very much for the positive feedback and great to hear you enjoyed your stay! We are just in the process of renewing our letting agreement so should be available to rebook in a couple of weeks time. Best Wishes, Andrew & Angela Property Owner

  Reviewed by Michelle5.0★Jul 2022

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