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"We had a lovely week here."
The lodge was lovely, clean and homely. The maintenance man was so helpful and a minor issue we raised was dealt with immediately in a professional but friendly manor.
Lovely quiet site and close enough to so many lovely places to visit for the day.
I would definitely visit here again and highly recommend to friends and family. Thank you for a lovely break - see you again soon
Reviewed by Katie5.0★Oct 2024
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"We had a really comfortable and relaxing stay."
It was our first time staying here and it was recommended to us through a friend to stay here. It was modern, clean, spacious and calming. Couldn’t recommend enough we were really impressed!
The only thing I would give feedback on would be to make the lighting for the hot tub a bit better. At night we found it hard to see around that area. Maybe some fairy lights or improved outdoor lighting would solve this.
Other than this, our stay was perfect. Thanks so much
Reviewed by Emma5.0★Oct 2024
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"Beautiful property, beautiful location and a perfect few days away for me and my little family."
I would highly recommend this place.
Many thanks for your kind feedback.
We are really happy to see you enjoyed your stay with us.
We hope to welcome you again soon
Paddock lodges team
Property Owner
Reviewed by Faye5.0★Aug 2024
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"Beautiful location, I will be returning even if we decide to camp."
Beds were very comfy. It's nice to go to a lodge and it's actually equipped with everything you need. The hotel/bar on site has lovely food.
Many thanks for your lovely feedback.
We are really happy you enjoyed your stay with us.
Hope to see you soon
Many thanks
Paddock lodges team
Property Owner
Reviewed by Klaire5.0★Aug 2024
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"The property was lovely but the hot tub was really small and not for a family of four."
However, it was secluded.
The double bed was very comfortable and linen and towels were of good quality.
Many thanks for your kind feedback
We are really pleased you enjoyed your stay with us and hope to see you again soon
Many thanks
Paddock lodges team
Property Owner
Reviewed by Donna3.8★Jun 2024
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"We thoroughly enjoyed the holiday."
We would definetely come back.
A cover over the hot tub would be a great addition as when weather is bad can't go in the hot tub.
Thank you for your feedback! We're delighted to hear you enjoyed your holiday and look forward to welcoming you back. We don't have canopies over the hot tubs so guests can fully enjoy the stunning dark starry skies of the North York Moors National Park. We appreciate your suggestion and will consider ways to enhance the experience further. Thank you again!
Paddock lodges team
Property Owner
Reviewed by Gerry5.0★Jun 2024
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"Lovely location spotlessly clean everything up to top standard can’t say ..."
Lovely location spotlessly clean everything up to top standard can’t say enough positive comments how much we loved our stay … would definitely recommend
Thank you so much for your wonderful feedback! We're thrilled to hear you loved your stay and found everything up to top standard. Your recommendation means a lot to us, and we look forward to welcoming you back soon!
Paddock Lodges Team
Property Owner
Reviewed by Susan5.0★Jun 2024
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"Beautiful lodge everything you need is in the lodge, beds are very comfortable."
Hot tub was good but could do with a bigger one, the site was peaceful, the electricity went off one night on the whole site and after ringing, the bloke was there within 5 minutes
Thank you for your feedback! We're pleased to hear you enjoyed the lodge and found everything you needed for a comfortable stay. Apologies for the electricity issue, but we're glad it was resolved quickly. We appreciate your comments and look forward to welcoming you back to our peaceful site.
Paddock Lodges Team
Property Owner
Reviewed by Tanya5.0★May 2024
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"Lovely lodge in a great location, perfect"
Thanks for your review.
We are really pleased to hear you enjoyed your stay and hope to see you again soon.
Best regards
Paddock lodges team
Property Owner
Reviewed by Paula5.0★Mar 2024
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"I found Rose Lodge to be perfect for a dog friendly vacation."
Location was ideal with quiet, sedate walks on one hand whilst Whitby only being a few miles drive away.
The lodge was very clean , well equipped and comfortable. Sleeping was a joy due to the plump pillows , clean and crisp bed linen. It was very evident that the team pays attention to the smallest of details .
Could I suggest that a pair of scissors is placed in the kitchen drawer for opening food packaging .?
I will certainly be booking the lodge again .
Thanks for the kind words! We're thrilled to hear you and your dog had such a great time at Rose Lodge. It's fantastic that you enjoyed the quiet walks and found Whitby to be just a short drive away. We're also glad to know that the comfy pillows and clean bed linen made for a good night's sleep.
Thanks for the suggestion about the scissors. It's those little things that can make a big difference, and we'll make sure to add some to the kitchen drawer for next time.
We look forward to welcoming you back to Rose Lodge. If there's anything else we can do to make your next stay even better, just let us know!
Best regards,
Paddock Lodges Team
Property Owner
Reviewed by John5.0★Nov 2023
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"Thought I know the area well , obviously not."
Runswick bay a stunning area, as for Rose Lodge, for us , perfect, Very clean and comfortable, quiet, with the hotel within walking distance where you can eat if you don’t want to cook, also dog friendly.
Will be going back!
Thank you for sharing your positive feedback! We're delighted to hear that you had such a enjoyable stay at our lodge. We look forward to welcoming you back in the future!
Paddock lodges team
Property Owner
Reviewed by Joffre5.0★Sep 2023
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"Absolutely lovely."
Well maintained, spotlessly clean, cosy and comfortable accommodation.
Ideal for exploring the stunning countryside, walking over the headlands, sea on one side and moorland on the other, the best of both worlds. A retreat to escape to. The Paddock enjoys everything on the doorstep,
Highly recommend a visit to the Eden Camp, walking to Staithes and Whitby along the coast.
Thank you for sharing your positive feedback! We're delighted to hear that you had such a enjoyable stay at our lodge. We look forward to welcoming you back in the future!
Paddock lodges team
Property Owner
Reviewed by Mandy5.0★Sep 2023
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"A lovely, clean and well equipped property on a well kept secluded site."
Ideal for dog owners as each property if fenced in and close to the beach.
We thoroughly enjoyed our stay.
Thank you for sharing your positive feedback! We're delighted to hear that you had such a enjoyable stay at our lodge. We look forward to welcoming you back in the future!
Paddock lodges team
Property Owner
Reviewed by Katherine5.0★Sep 2023
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"I'll start with the negatives first, on entering the lodge there was a terrible smell in the living area we had to open all windows and doors to try to get rid of it, it did go slightly but lingered for 3 days, the glass on the coffee table was dirty but other than that all seemed fine until we went to bed and pulled back the duvet only to find paw prints on the sheet !"
!! I find it hard to believe the cleaner did not see this when making the bed up. We did not let this spoil our stay but not really acceptable. The site itself was lovely, peaceful and well maintained. The lodge is in a perfect position at the bottom of the site. Great location for visiting the local area, Staithes, Whitby and Robinhoods Bay all near by. We walked down to the bay which is about 10mins from the site , very steep climb coming back up which could be a problem for some but there is a pay and display carpark if you are not up to the climb. The Cleveland Way is accessible directly from the site and a beautiful walk with amazing scenery to Staithes. All in all we had a lovely stay just a shame the cleaner wasn't more efficient.
Thank you for taking the time to provide us with your valuable feedback about your recent stay at our lodge. We sincerely apologise for the issues you encountered during your visit, and we appreciate your honesty in bringing them to our attention.
We are deeply sorry for the unpleasant smell in the living area and any inconvenience it may have caused. We found out after that the main drains had a blockage. We do wish this would have been reported to us to so we could rectify it.
Regarding the dirty sheets and paw prints you discovered, we are equally perplexed as to why this was not reported during your stay. We have multiple contact methods available within the lodge, including phone numbers and emails, precisely for situations like this. Please accept our apologies for any discomfort this may have caused.
We truly appreciate your positive comments about the lodge's location and the surrounding area. We are delighted to hear that you enjoyed the peaceful setting and the convenience of nearby attractions.
Your feedback is invaluable to us, and we will use it to improve our services and ensure a more pleasant experience for our future guests. We hope you consider giving us another chance in the future, as we are committed to providing a clean and enjoyable environment for all our guests.
If you have any further concerns or would like to discuss your stay in more detail, please do not hesitate to reach out to us through the contact information provided in the lodge.
Thank you for choosing our lodge, and we hope to have the opportunity to welcome you back in the future.
Warm regards,
Paddock lodges Management Team
Property Owner
Reviewed by Susan3.4★Sep 2023
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"Excellent lodge - well equipped, immaculately clean, good standard of decor and repair everything appeared to be new."
Same for hot tub and outdoor area. Lovely little site quiet and well maintained. Perfect location for Runswick Bay and the Cleveland Way - would definitely return.
Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay at our modern lodge and had a peaceful and comfortable break. It's fantastic to know that the cleanliness, presentation, and amenities met your expectations. We're delighted that you found the location convenient for exploration yet tranquil. We look forward to welcoming you back and hope you'll choose to return.
Property Owner
Reviewed by Joanne5.0★Jul 2023
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"Fabulous lodge in a lovely quiet paddock."
Really enjoyed the hot tub which was clean and well maintained. Most if not all, lodges had a well behaved dog with them which was lovely to see.
We will definitely book again.
Thank you for your wonderful feedback! We're thrilled to hear that you had a fantastic holiday and enjoyed the location, accommodation, facilities, and service. We truly appreciate your kind words and hope to welcome you again soon.
Property Owner
Reviewed by Janet5.0★Jul 2023
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"Just had a lovely midweek break at Rose Lodge."
There are just 10 lodges on a small site just behind the Runswick Bay Hotel. They are nicely positioned so all are fairly private. There is a caravan park behind a hedge but we had no issue with noise. Most people like us had their dogs with them so there was a bit of barking when dogs heard or saw each other but it's a lovely peaceful location very close to the Cleveland Way if you like walking. The lovely little bay is 5-10 mins walk down a very steep hill. It was too steep for us to walk up (I think it would take 20 mins to walk up!) but there is a pay and display car park close to the bottom (free after 6.00pm). Rose Lodge was definitely the best lodge we have stayed in - probably helps that everything was still very new at the time of our stay but the furnishings and layout were excellent. The 4 person hot tub was lovely and in a private position. The beds were really comfortable. A useful addition would be black out blinds in the east facing main bedroom as sunrise is likely to wake you up early. The only negative we had was with the wi-fi which was really poor. Very easy to log on but the connection was continually lost. During our stay the central heating wouldn't seem to work. We followed the instructions but the heating wouldn't come on. We only needed it on one morning when there was no sun but didn't raise the issue at the time of our stay as we didn't need heating apart from that one morning. Hot water wasn't a problem as it is a combi boiler so instant water when you need it. Very useful having an ensuite and a bathroom both with showers. Highly recommend Rose Lodge and we would definitely like to return in the future.
Thank you for your thorough feedback. We are delighted to hear you enjoyed your stay with us.
We have taken the feedback on board. In future we would suggest calling the numbers provided and someone can pop over to help with any issues. We want your stay to be as comfortable as possible.
Many thanks and we hope to welcome you again.
Property Owner
Reviewed by Glenn5.0★Jul 2023
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"The Lodge was really comfortable with everything we needed and situated in a nice quiet place, perfectly situated for exploring the nearby coast."
Many thanks for your review. We are really pleased you enjoyed your stay. We hope to see you again soon.
Property Owner
Reviewed by Helen5.0★May 2023
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