Tulip Lodge

16 Customer Reviews

• "Perfect lodge can't pick any fault at all well equipped."

  .. hot tub great at the end of the day even the weather was kind to us well worth a visit

  Reviewed by David5.0★Nov 2024

• "Tulip lodge was lovely, in a nice quiet secluded area."

  All the lodges are well spaced out so you could enjoy your own space. The kitchen was extremely well stocked with all the utensils needed for cooking & doing your own food. The hot tub was excellent, very clean & obviously well maintained we enjoyed a dip in that each day before chilling out in the evening. The only bit of feedback I would give on a downside was there were no towel rails (apart from the towel radiators) & the mirrors were too high on the wall to sit on the stools to use productively to do make up & dry hair etc… apart from that (which is a minor detail) we had a wonderful relaxing stay & would definitely recommend to other people to go there. We were only a short drive away from Whitby & Saltburn-By-The-Sea so loads of opportunities for exploring around the area. Has a wonderful week & will definitely go back again. Thanks for a lovely stay. Xx

  Reviewed by Carolyn5.0★Sep 2024

• "Had a fantastic few days at Tulip Lodge - only wished we’d booked for longer!"

  Lodge was very clean and had everything we needed & the hot tub was a real luxury. The site is lovely & quiet with only 7 lodges. Parking right next to lodge which was perfect. We’ll definitely be back!

  Reviewed by Lucy4.4★Sep 2024

• "The property was spotless in a lovely quiet location."

  We had a wonderful week and will definitely return.

  Thank you for your lovely feedback! We're thrilled to hear you enjoyed your stay and found the property spotless and peaceful. We look forward to welcoming you back for another wonderful week! Paddock Lodges Team Property Owner

  Reviewed by Victoria5.0★May 2024

• "Lovely property well kept very comfortable few things missing like a hoover air ..."

  Lovely property well kept very comfortable few things missing like a hoover air fryer etc but did ent spoil our stay had a lovely week here really happy with this accommodation thank you

  Thank you for your fantastic feedback! We're delighted you had a comfortable and convenient stay. Just to let you know, there is a vacuum in the lodge for your convenience. Additionally, we offer full cooking facilities, including an oven, hob, and microwave. We look forward to welcoming you back again! Paddock lodges team Property Owner

  Reviewed by Julie5.0★May 2024

• "No lighting from leaving the hotel car park to the park itself Keysafe would not ..."

  No lighting from leaving the hotel car park to the park itself Keysafe would not open on arrival Thermostat did not work for the heating Tv channels for terrestrial tv did not work One handled saucepan Kitchen utensils lack of Shame because these little things let it down also the shower needs a proper clean and dark dog hair was on the Carpet in large clumps under the table Hot tub was good and safety was good Guttering near the hot tub in poor state

  Thank you for your review and for staying with us. We appreciate your feedback and are sorry for the issues you encountered during your stay. Regarding the lack of lighting from the car park to the park, it's due to our location within the North Yorkshire Moors national park, where dark sky conditions are in place. This means we aren't allowed street lamps, but every lodge does have its own external light to help with visibility. We've recently made changes to our housekeeping procedures to address the cleanliness issues you mentioned. We're committed to ensuring a clean and comfortable environment for our guests, and we're sorry this wasn't your experience. As for the other issues, like the faulty keysafe, thermostat, and the condition of the guttering, we'll look into these right away. We have a local team on hand for maintenance, and we encourage guests to contact us during their stay with any issues so we can resolve them immediately. It’s important to us that you have the best possible experience while you're here. Thank you for pointing out these areas for improvement, and we're glad to hear you enjoyed the hot tub and felt safe on-site. We hope you'll give us another chance to provide you with a better experience. Please let us know if you're planning to visit again, and we will do our best to make your stay a more pleasant one. Best regards, Paddock Lodges Team Property Owner

  Reviewed by Heath2.5★Oct 2023

• "Perfect holiday accommodation"

  Many thanks for your positive feedback. We are delighted you enjoyed your holiday. We hope to see you again soon. Paddock lodges team Property Owner

  Reviewed by Stephen5.0★Oct 2023

• "A well presented lodge with all the extras you could possibly need for your stay ..."

  A well presented lodge with all the extras you could possibly need for your stay The welcome pack of tea,coffee, sugar,milk, crisps, biscuits and a bottle of wine was a lovely surprise The lodge is set in fantastic location quite and peaceful only 7 lodges well spaced out with your own parking space right outside the lodge and the best part was the hot tub in there every evening

  Thank you for sharing your positive feedback! We're delighted to hear that you had such a enjoyable stay at our lodge. We look forward to welcoming you back in the future! Paddock lodges team Property Owner

  Reviewed by Colin5.0★Sep 2023

• "Had a great time peaceful and relaxing enjoyed our visit"

  Many thanks for your kind review. We are pleased you enjoyed your stay and hope to see you again soon Paddock lodges team Property Owner

  Reviewed by David4.7★Sep 2023

• "Perfect for what we wanted in an outstanding location"

  Many thanks for your feedback. We are really pleased to see that you enjoyed the lodge and location. We hope to see you again soon Paddock lodges team Property Owner

  Reviewed by Tudor4.7★Aug 2023

• "I booked this lodge based on its facilities, wifi, and hot tub, not its location."

  The reason for the short break was my autistic son's birthday. He loved his room, and the hot tub but the lack of working wifi caused some drama. I wouldn't class this lodge as having wifi because it never worked. I did call the mobile number to try and get it sorted but unfortunately they weren't on site. I would come back in a heartbeat with just the wife. Clean, well presented, lovely site and great area. Loved the bay. What amazing views.

  Dear guest, We're thrilled your son enjoyed his birthday stay and that you appreciated our lodge's amenities. We're truly sorry for the wifi inconvenience you experienced. Your feedback is valuable, and we'll work to ensure a better experience next time. We're glad you loved the site, area, and views, and we'd be delighted to welcome you back for another wonderful stay. Best regards, Paddock lodges team Property Owner

  Reviewed by Simon4.4★Aug 2023

• "Tulip lodge was a fantastic lodge."

  It was modern, spacious and clean. The site was quiet. Runswick Bay was amazing. The local pub was a 2 minute walk and so friendly. Including the gorgeous dog!! There was just 2 things that were disappointing, however they are not criticisms, just personal preferences. The WiFi was not great at all and this was a reason I booked the lodge. I know this may not bother most people and it may have been the whole area not just the lodge. We booked Tulip lodge as we thought it might be more private for the hot tub. Unfortunately it was next to gardens. We were very unlucky as for the first half of the holiday, the garden had very noisy people most of the time. This stopped us sitting outside. Luckily they were not there for the second half of the holiday. Again, this is just something that affected us and we may have just been unlucky, so again, it is not a criticism. We would definitely come back as it was a fantastic holiday. The bonus were the treats that were left for us including a bottle of prosecco which was an amazing touch. Thank you for a lovely holiday.

  Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that you had a fantastic stay at Tulip Lodge and enjoyed its modern, spacious, and clean accommodations. It's wonderful to know that the tranquility of the site and the charm of Runswick Bay contributed to your amazing experience. We're also delighted that you found the local pub and its friendly atmosphere to be a highlight, including the adorable dog! We apologise for the inconvenience you experienced with the WiFi during your stay. We understand the importance of a reliable connection, and we're actively working to improve this aspect to ensure a seamless experience for all our guests. Regarding the location of the hot tub, we're sorry to hear that it didn't meet your expectations in terms of privacy. All hot tubs have been placed with the most privacy in mind. With high fences around. Most guests seem to prefer tulip for the most privacy. We're glad the second half of your holiday provided a more peaceful environment. It's heartening to hear that our treats, including the bottle of prosecco, added an extra special touch to your stay. We're delighted that you had a lovely holiday overall and are considering returning. Your feedback is invaluable to us, and we will continue to strive for excellence in all aspects of our guests' experiences. Thank you once again for choosing Tulip Lodge for your holiday, and we look forward to welcoming you back in the future for another fantastic getaway. Warm regards, Paddock lodges team Property Owner

  Reviewed by Sarah5.0★Aug 2023

• "Can't fault the lodge."

  Clean and comfortable and has all the facilities you need. Thanks for sorting out the central heating which unfortunately needed at times as the weather not great but you can't control that Many thanks for a perfect week Cynthia, anne and Charlie the dog

  Thank you for your feedback! We're glad you had a great stay at the lodge and found it clean, comfortable, and well-equipped with all the necessary facilities. We're sorry about the weather, which we can't control, but we're pleased that we could help with the central heating to keep you comfortable. We appreciate you choosing our lodge and hope to have the opportunity to welcome you back in the future! Property Owner

  Reviewed by Anne5.0★Jul 2023

• "Thoroughly enjoyed the holiday."

  Lovely to have the hospitality pack when we arrived. Beds extremely comfortable. Hot tub very relaxing. Local pubs excellent. The site and the people were nice. Monty dog loved it too! Hope to return.

  Thank you for sharing your wonderful feedback! We're delighted to hear that you thoroughly enjoyed your holiday at our lodge. It's fantastic that you appreciated the hospitality pack, found the beds comfortable, and enjoyed the relaxing hot tub. We're glad you had a great experience with the local pubs and found the site and people to be nice. Monty dog's enjoyment is also important to us! We'd be thrilled to have you return in the future. Thank you for choosing our lodge for your holiday! Paddock lodges team Property Owner

  Reviewed by David5.0★Jul 2023

• "Absolutely lovely lodge situated just 5 mins walk from the beach (albeit up a very steep hill)."

  The quality of the decor & furnishings is excellent and the lodge is equipped with everything you require for a break away. The addition of the hot tub is also an added bonus especially after a long day of walking along the Cleveland Way. We had a wonderful week and will definitely return. Thank you.

  Many thanks for taking the time to write your lovely review. We are so pleased you enjoyed your stay with us and hope to welcome you again soon. Paddock lodges team Property Owner

  Reviewed by Anne5.0★Jun 2023

• "Really enjoyed our stay, comfortable, clean, spacious and just a short walk down to the beach."

  An absolute fabulous time Definitely hope to be back soon

  Many thanks for your kind review. We are really pleased to hear you had a great time. We hope to see you again soon. Paddock Lodges Team Property Owner

  Reviewed by Fiona5.0★May 2023

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