Primrose Lodge

52 Customer Reviews

• "Both mattresses very uncomfortable, Especially the room by the front door."

  Broken tile on bathroom floor and sharp razor found in the bathroom from previous tenants Broken cupboard door in bedroom

  Thank you for taking the time to give us feedback on your recent stay, its been a very busy year for this lodge and now we are closed for the winter we carry out our maintenance review and will ensure the issues mentioned are included we have will certainly investigate how the sealed item you found could have been overlooked by the housekeeping team even though it was a last minute booking our usual high standards should always be maintained. Property Owner

  Reviewed by Jacqui3.1★Oct 2024

• "Third stay at Primrose, we love it."

  Thankyou.

  Thank you very much we will see you again next year we hope. Property Owner

  Reviewed by Vincent5.0★Sep 2024

• "Not our 1st time at primrose and certainly won't be our last."

  We love it there, its got everything we need and more. Since our last visit the bathroom looks to have been re-done and what an improvement, the shower is just fantastic as is everything else about the place. What we'll miss the most though is the beautiful peacocks. Bye, until we meet again.

  Thank you for your lovely review we are so pleased you enjoyed your stay with us and we all look forward to seeing you again. Property Owner

  Reviewed by Deborah5.0★Sep 2024

• "This is a lovely spacious holiday lodge in an amazing setting."

  We were very happy with our stay. My personal thoughts as a woman was the bathroom wet room although fantastic did lack storage and would benefit from some extra shelving. The welcome basket was a nice touch and our dog enjoyed the snacks as did we. Definitely somewhere we would return too.

  Thank you for your kind comments so pleased you enjoyed your stay. Property Owner

  Reviewed by Lisa4.1★Sep 2024

• "The lodge was immaculately presented in a beautiful location."

  Thank you for the welcome basket. We had a lovely weekend and would recommend. Not sure why it is advertised to only sleep 3 when it has 2 double beds.

  Thank you for your lovely review - we had complaints there wasn’t enough room in the lounge ‍♀️ Property Owner

  Reviewed by Carol4.7★Aug 2024

• "Nice lodge, exterior needs painting, windows dirty, sofa & beds not comfy, conveyor belt weddings at hotel - noise from mid morning to 3am & fireworks!"

  Shame as otherwise nice area & wildlife a bonus

  Yes the exteriors are on the list for painting however the english weather we have had this year has been unsuitable for exterior staining and abundance of bookings have made it a little tricky to get the jobs done - guests wouldnt like workmen around from 8am everyday. Prior notice was given for the fireworks at the hotel next door and i believe went on for about 5 minutes. The windows are cleaned once a month and we believe are kept on top of. Glad you enjioyed the area and the delightful wildlife which lives around here. Property Owner

  Reviewed by Patricia2.5★Jul 2024

• "I love it here- been a few times now."

  I love the gorgeous setting, with the lovely peacocks and wildlife and the beautiful grounds. Perfect for my dog and love the little lodges. They are clean and equipped with everything you need. The size is perfect, like a little home from home in a fabulous place. Not far to drive to Saltburn, which is a lovely beach, with half is dog friendly. My dog would love to live here! She is 13 1/2 but turns into a puppy here! The break was extremely chilling- be back again soon, if there's any bookings left! Thank you for a lovely stay.

  Thank you for your review so pleased you and” puppy “ enjoyed it , we would love to welcome you back again. Property Owner

  Reviewed by Karen5.0★Jul 2024

• "Disappointed it was so hilly for walking round the grounds only one shelf in the fridge no facility for hair and makeup putting on not enough shelves in the bathroom bedrooms very small kuldnt swing a cat living room."

  Only one tiny window that opened. Outside of property in need of paint and hadn't been swept. Very poor for pubs and restaurants very poor for gift shops etc don't think this property warrant a 4* decided not to use yourselves again as unreliable

  Sorry you didn’t like Rushpool or Saltburn - there is a “kiss me quick “ type of gift shop on the beach front but Saltburn tries to keep away from that sort of stuff to keep the character of Victorian town of Saltburn alive. Property Owner

  Reviewed by Jean2.5★Jun 2024

• "Primrose Lodge was spotlessly clean and well equipped with ample space for us and our adult daughter."

  Facilities are of a high standard and the patio is a good size with access either side of the property, providing a secure outside space for our two dogs. The welcome letter includes lots of useful information and the tea, local coffee and dog treats were a nice touch. Before arriving I contacted the team looking after the site regarding a query I had. I found them to be very friendly and helpful, and made us feel welcome.

  Thank you for your kind words glad to enjoyed your time with us Property Owner

  Reviewed by Elisabeth Judith5.0★May 2024

• "This is our second visit to Primrose lodge as we enjoyed it so much last year."

  It is perfect for a relaxing week away from our busy life, it is comfortable, well equip and very clean. We will definitely be back.

  Thank you for your review - we are so pleased you enjoyed your stay and look forward to seeing you again soon. Property Owner

  Reviewed by Vincent5.0★Oct 2023

• "A really nice lodge."

  We found it to be clean, cosy and well equipped. The location was beautiful and peaceful. All the maintenance team we met were really friendly and took a pride in their work. The welcome pack was a lovely touch. The only issue was nowhere did it mention towels were supplied, which they were! Looking forward to staying here again!

  Thank you for your feedback - we have asked Sykes to update their details and we will pass your kind comments on to the maintenance department - they sometimes get forgotten about but are a vital part of our team here. Look forward to welcoming you again. Property Owner

  Reviewed by Paula5.0★Sep 2023

• "Our second visit to Primrose Lodge."

  The Lodge is set in a beautiful setting-not far to Saltburn in the car. The grounds are full of wildlife-peacocks, ducks, squirrels and the area is gorgeous. The Lodge was spotless and really well maintained with comfortable furniture and beds and great sized rooms. It is well equipped with kitchen utensils and washing up liquid, cleaner etc, books and fridge, freezer, washing machine and wifi connection. It exceeded our expectations! It's like having your own space with patio etc in a beautiful setting and so relaxing. Lovely birthday spent there and break, just what we needed- thank you! Definetly be back.

  Thank you for your kind comments , the woods are special - I was down in the woods myself today tidying up some of the paths - the wildlife is abundant- magical Property Owner

  Reviewed by Karen5.0★Aug 2023

• "An excellent and very enjoyable 4-night stay."

  with evening entertainment provided by the peacocks, squirrels, rabbits and ducks! The lodge was well-fitted out with an excellent shower room. There was a slight issue on arrival with the boiler / hot water but quickly rectified and there was no further issue during our stay. Would agree with one or two comments about the bed mattresses being on the 'firm' side but just a very minor comment - having moved to memory foam 10 years ago. However, would very much look to return to Primrose Lodge again when next in the area.

  So pleased you enjoyed your stay with us. Look forward to seeing you again hopefully. Property Owner

  Reviewed by Chris5.0★Jun 2023

• "Been a few times to primrose Lodge."

  The site is beautiful and very well kept. Lodge was very clean and a lovely welcome basket was very much appreciated. The

  Thank you for your continued support and love of Primrose Lodge. Hope to see you again soon Property Owner

  Reviewed by Antony4.7★May 2023

• "Over looked this property in the past but won't in future."

  Fabulous setting and great accomodation. Waking up to peacocks outside the window was an experience. Saltburn is a 3 min drive away or an adventurous 15 min walk through the woods! Would highly recomend.

  Thank you for your lovely review - yes it is a little gem of a place. See you next year we hope Property Owner

  Reviewed by David5.0★Oct 2022

• "Enjoyed the stay in Primrose lodge lovely quite sure the coast and countryside a ..."

  Enjoyed the stay in Primrose lodge lovely quite sure the coast and countryside a few minutes drive have stayed in the site before and would not hesitate to go back again

  Thanks again for your kind review - hopefully see you next year Property Owner

  Reviewed by David5.0★Sep 2022

• "Always enjoy our stay at primrose Lodge, we've been a few times now, the only downfall for us is the beds are too hard but that's personal preference, but it won't stop us coming, very peaceful and relaxing."

  Thank you for your kind review again Property Owner

  Reviewed by Michael4.7★Sep 2022

• "An absolutely beautiful experience in an affordable price range."

  The property we rented was exactly as described. Nothing disturbed our stay. We will be happy and trusting to use Sykes Cottages again. Thank you.

  Thank you for your kind feedback - we would love to welcome you back Property Owner

  Reviewed by Marcin5.0★Aug 2022

• "The chalet was clean and basic inside but the outside was very dirty and had not been cleaned in a long time, the patio needed a good power wash as it was full of bird poo as was the chairs and table."

  we cleaned 2 chairs to sit outside.

  Thank you for your review, our management company wipe down exterior chairs/tables etc every week without fail but understandably as we are in the woodland area we are there is a lot of wildlife incl peacocks who wander around the park every day - apologies for any mess they left. We hope you enjoyed seeing them strut around, did you see the baby peacocks that are about now ? Property Owner

  Reviewed by John Trevor3.4★Jun 2022

• "Thanks to everyone who made a very good stay for me and my Wife"

  Glad you enjoyed your stay and we hope to see you again soon. Property Owner

  Reviewed by Douglas5.0★Apr 2022

• "Shower hose leaked."

  Toilet lose. Grout missing from bathroom floor. Cups dirty. Cutlery filthy, all needed a wash. Back of cutlery drawer littered with rubbish (left as found). Sweet wrappers in bedside cabinet.

  Thank you for letting us know re the shower leak and toilet problem we will report it to the maintenance team. We do check these items on turnaround but we realise these type of problems can occur at any time. The housekeeping team are always available on the telephone number in the welcome pack provided for any issues you have during your stay. Property Owner

  Reviewed by Ian3.8★Apr 2022

• "Clean and comfortable, did miss a dishwasher… some of the glasses, cutlery and crockery needed a once over before using them."

  The bedrooms are a bit tiny but the rest of the rooms had good space, would return as the location us lovely add a very short drive to the beach.

  Reviewed by Joanne4.4★Oct 2021

• "Great accommodation, close by for visiting places along the coast, the weather was glorious which was a bonus."

  The site was an ideal size with doggy walks nearby, would certainly recommend it to family & friends.

  Reviewed by Yvonne5.0★Sep 2021

• "Chairs were a bit tierd looking and low for me as I have a bad knee."

  Reviewed by Patricia4.7★Sep 2021

• "We really enjoyed iur annual visit to Primrose cottage."

  We thought the cottage was very clean indeed Looking forward to booking for 2022!

  Reviewed by Stephen4.4★Jul 2021

• "The lodge and it's setting couldn't be better but sofas need upgrading both very uncomfortable, also toilet needs fixing to floor properly, rocked about a bit LOL, also found it inconvenient that the freezer was situated in a part of the lodge where we had to keep going outside to fetch food."

  But apart from these few niggles we had a good stay. Also the shower in wet room was brilliant. Would recommend this lodge and only two minutes by car to the seaside town of Saltburn.

  Reviewed by Ian4.1★Jun 2021

• "The comfort of the settees were lacking."

  Not good for people of our age. I did leave a note to say the light bulb in the cooker hood needed changing, it was very dark when cooking in that corner.

  Reviewed by Vasti4.4★Jun 2021

• "Set in a lovely secluded area, yet close to amenities with only a short drive."

  Easy access to the beautiful North East coastline. Comfortable, peaceful lodge.

  Reviewed by Christine5.0★Jun 2021

• "What a beautiful place & the lodge was lovely"

  Reviewed by Rachel5.0★Jan 2020

• "Only downfall not enough seating in the lounge area, one settee and one uncomfortable chair, apart from that really enjoyed it."

  A bottle of wine waiting for us and treats for our dog were a great touch. We will definitely be back.

  Reviewed by Deborah4.7★Oct 2019

• "Sette needs replacing as very uncomfortable."

  otherwise ok As we have been before we know that main Rushpool Hall facilities are NOT available to lodge occupants and you are told so in no uncertain manner Perhaps you should add a note to the description so that any new visitors are aware. booked for 2020 already so plusses outweigh negatives!

  Reviewed by Stephen3.1★Jul 2019

• "Beautiful setting, beautiful cabin, clean and comfortable; a home from home."

  Can’t wait to return

  Reviewed by Margaret5.0★Jul 2019

• "Fantastic holiday the chalet was better than expected, comfortable and spacious in stunning surroundings."

  Can't wait to stay there again.

  Reviewed by Lisa5.0★May 2019

• "Still not a 10minute Walk into town as advertised but the wi fi is a lot better ..."

  Still not a 10minute Walk into town as advertised but the wi fi is a lot better than last year Perfect base for exploring the surrounding area we visited Saltburn, Whitby, Sandsend and Goathland,plenty of dog friendly pubs , ample parking and the dog loved walking around the woods Stayed in the same lodge last year and will probably come back as it makes a nice early break

  Reviewed by Stephen4.7★Apr 2019

• "Cooker could have been cleaner and loads of cobwebs in the property."

  ..... the sofa and chairs were considerably past their best and really uncomfortable!!!!..... only 2 wine glasses and only 1 tumbler.... difficult when 4 of us stayed.....

  Reviewed by Robert3.8★Dec 2018

• "Furniture and bed were to low down, struggled to get comfortable."

  The lodge was well equipped, warm and cosy. Value for money, would be better if the sofa nd bed was sorted. Would contemplate going back.

  Reviewed by Alan4.4★Nov 2018

• "In this cottage , although very clean and quiet, hard to relax in evening as three piece suite past its best and hard to get comfortable."

  Found the beds quite hard too. Location was beautiful and very peaceful. The area surrounding was lovely.

  Reviewed by Anne4.7★Sep 2018

• "Although the lodge was excellent, relaxed and perfect chilling location and we are hoping to return there was one thing that we thought it lacked was been dog friendly there was no gates on the veranda."

  Reviewed by Mandy5.0★Aug 2018

• "The staff were extremely helpful and Paul the maintenance man went out of his way to get the wifi working."

  Normally this would not have mattered but was expecting an email.The downfall was the settee once you sat on it,it took a while to get up.It was a lovely and relaxing holiday in beautiful surroundings.

  Reviewed by Valerie3.8★Aug 2018

• "Primrose Lodge & all the others are set in a beautiful location tucked away from the main road,with everything you could need for that Staycation."

  ..It was lovely to see all the wildlife outside your door roaming free too.The only comment I would make is that it is longer than a ten minute walk to get to Saltburn beach even when venturing through the grounds itself.If it was a family with a pushchair wanting to walk, it would take around 30 minutes via the road.

  Reviewed by Jane4.7★Jul 2018

• "Loved this place the setting was amazing, only one problem."

  ................we bought several bars of choclate and left them in the fridge, enjoy.

  Reviewed by Paul5.0★Jul 2018

• "We returned for the 2nd year running and the only disappointment was that the Wi-Fi was a weaker signal than previously and mostly unobtainable."

  Otherwise very nice and we would go again

  Reviewed by Stephen3.4★Jul 2018

• "Arrived to find painter still painting exterior of lodge, fridge door broke and not declared by the previous tennant which caused a delay in the repair as it was the cleaner that found it broke, although the handyman did fix it within the first hour of our arrival Mugs very badly tea stained we had to bleach them before use Sykes did say the property was 10 mins to the beach and amenities, it is less by car but if you want to walk to the beach it takes about 45 mins."

  Rushpool Hall is an exclusive venue for weddings etc and is only open to lodge residents during these events you cannot gain access for food and drink at any other times Staff were nice and friendly,grounds were well maintained, nice quiet location easy access to the woods for walking the dog nice walk to the town centre and beach through the woods

  Reviewed by Stephen4.4★Jul 2018

• "Loved the holiday, super place to recharge your batteries!"

  Would recommend Sykes as everything went to plan with no hitches and no hassle.

  Reviewed by Yvonne4.7★May 2018

• "Have stayed at Rushpool over the last 20 Years and these updated lodges are lovely."

  Everything you need, good heating, lovely bathroom and kitchen. Everything you need. If you are there for a week then there is also the extra utility room with washing machine, hangin clothes drier and large freezer Plus the beautiful tranquil grounds (apart from the very vocal peacocks - who at this time of year are strutting their stuff with full displays of their tail feathers in the hopes of attracting a mate!] Will be back soon

  Reviewed by Jill5.0★Apr 2018

• "We had a wonderful time we thought other places we had stayed in with Sykes were good but this was fantastic."

  Would we go back again you bet we never wanted to leave.

  Reviewed by Mary5.0★Mar 2018

• "The only disappointment was it states wifi but it was very poor could'nt connect."

  Reviewed by Sharon4.7★Mar 2018

• "The location and property where fantastic."

  sofa in living room needs updating and it would be nice if tha hall opened up for the bar and meals. But it was a fantastic holiday and cannot fault the location

  Reviewed by Adrain4.8★Sep 2017

• "Need to emphasise that RushPool Hall is closed apart from weddings and not available to lodge occupants."

  Had to phone to get them to open the door to return key Otherwise ok

  Reviewed by Stephen4.6★Apr 2017

• "Our 3rd visit."

  In the same lodge. So lovely I could live there. Very quiet and peaceful ideal for dog, and lots of good walks nearby. Ideal if you need to recharge your battery if you have a hectic life.the grounds at rush pool are beautiful. Saltburn is an unspoilt Victorian coastal town with lots of places to eat.

  Reviewed by Julie5.0★Oct 2016

• "Really lovely place lots of wildlife and friendly peacocks ,nice to wake up to in a morning ."

  Short car journey into saltburn really lovely place ,

  Reviewed by Ann4.2★Aug 2016

• "Was a bit disappointed with the description 10 mins walk to the beach because you couldn't really walk along the narrow country lane."

  There was still a lot of grounds to walk our dog and the cabins were lovely and clean and the shower was amazing. We will be visiting again.

  Reviewed by Michelle3.8★Aug 2016

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