Casa Formentera

12 Customer Reviews

• "Firstly the property was a lovely place to stay and the views were amazing!"

  It was very well furnished and finished and made for a comfortable stay. We were surprised there was no information booklet on arrival? But the fiasco with the additional parking permit not being available did take the shine off the holiday. Mistakes happen and we understand this so whilst frustrating it wasn't initially a major problem that we didn't have all the permits on arrival however the amount of time it took for the issue to be resolved and for the additional permits to be dropped off was unacceptable and certainly not something we would had expected from a reputable holiday company. We arrived on the Saturday and didn't receive the additional permits until the Wednesday meaning we had to use public car parks for a couple of days during our stay during which time my car was also hit by a wheelchair that was left to roll into my car (luckily not causing noticeable damage). This was not convenient as we have a baby and therefore a pushchair so we booked the holiday home on the provision we had parking at the house as advertised. Having to constantly phone and chase up the parking permits over multiple days impacted our holiday and our experience of having a holiday through Sykes was really disappointing which is a real shame given the holiday property itself was a lovely place to stay. There was also a minor issue with a running toilet and shower, but this only occurred infrequently and intermittently so wasn't a big problem for us.

  First of all, I am really pleased to hear that you enjoyed Casa Formentera and the panoramic views. Truly sorry that there was a problem with the parking disks, and that it wasn't dealt with promptly. There should have been disks in the property at your arrival and unfortunately we did not find out about them being missing. There is also large car parks within a few minutes walk from the property at which you can park for a very small cost. Property Owner

  Reviewed by Jody4.1★Sep 2024

• "Very clean and comfortable great views and close to town centre,, would recomend to friends and family"

  Thank you for your lovely review! You are welcome to book again at any time. Property Owner

  Reviewed by Steve5.0★Aug 2024

• "Property looks lovely on photos & property on top floor lounge room is where we stayed primarily of the time when in as the views were amazing."

  Few issues with fridge breaking down before arrival & a leak through the ceiling from top floor shower room onto my son in the middle of the night causing a complete power cut on the middle floor apart from that it was a standard stay in amongst electricians coming in and one waking us up on our last morning relaxing before going back to a high/stress job, not ideal! Property extremely dusty especially on blinds & window sills & kitchen shelf unit old food crumbs were found, toilet brush on top floor extremely dirty covered in faeces. Shower bottles were almost empty in all three shower/bathrooms. Plenty of toilet roll readily available though which was the only positive, without the spectacular views on the top floor we would have left & booked into a B&B.

  We are truly, truly sorry about your experience! We provided a free standing fridge before your arrival while we arranged for an emergency engineer to fix the fridge/freezer as quickly as we could. We do apologise if the emergency engineer and plumber disturbed your stay but we were keen to fix all the problems as soon as possible. They are all now fixed and the property has had another deep clean. Glad you enjoyed the panoramic views and once again apologies for any disruption. Property Owner

  Reviewed by Lily2.5★Aug 2024

• "Absolutely lovely property and exactly as described."

  Beautiful views and very comfortable and clean. Design was modern and well thought out. Few minor maintenance issues that would make this property 5* for us. Plumbing issues ….. Dripping shower on top floor en-suite and poor drainage during shower. Middle floor bathroom has no cold water at basin and middle floor en-suite had a leaky radiator. We did report that flush wasn’t working in this toilet but that was rectified once reported. Also patio area not entirely enclosed so be careful if you have a dog to let out. But, all in all would definitely use this property again, it was lovely.

  Thank you ever so much for your detailed feedback. First of all, lovely to hear that you enjoyed the property so much that you will return! You are very welcome! We will adress all the plumbing issues asap. Property Owner

  Reviewed by Clare4.7★Jul 2024

• "A lovely stay in well appointed spot overlooking the harbour and South Bay Beach."

  Very nicely furnished property and very well equipped, with bedding and towels all provided for our stay. One tiny niggle though - we kept snagging our toes on the screwhead protruding from the floorboard in the dining room near the back door.

  Thank you for your lovely review and we will look into the screwhead asap. Property Owner

  Reviewed by Adrian4.7★May 2024

• "Lovely accommodation with an amazing view and minutes from the sea front."

  Plan to return some time in the future.

  Thank you for your lovely review and you are more than welcome to book again. Property Owner

  Reviewed by Gerry5.0★Apr 2024

• "Well appointed property with fantastic view over the harbour and south bay."

  Only a short walk onto the sea front via road or steps. Parking outside the let was welcome. Will look forward to booking again and can well recommend this property.

  Very pleased to hear that you enjoyed your stay and the panoramic seaviews. Welcome back! Property Owner

  Reviewed by Michael5.0★Apr 2024

• "Absolutely lovely looking property and extremely well designed and decorated."

  Has everything you need and more and very clean with it. Glass frontage made view excellent and sun was shining so sat out on front in sunshine to get a bit of wind tan. Great location for walking to all local attractions in Scarborough. Brilliant time had by all and would really recommend property. Looking to return with kids later in year.

  Thank you ever so much for the lovely review and we would welcome you back at any time! Property Owner

  Reviewed by Zoe5.0★Mar 2024

• "Absolutely loved this place!"

  Such a good location, had no problems parking with the permits provided. It was a short walk from the front of the sea. Only feedback I had was that the kitchen is tiny and the breakfast bar isn’t flat so we didn’t use it at all, it could do with just being taken out as it’s in the way. Also we had no guidance as to where the bins were, we had some nappies to dispose of but could not find the bins anywhere. Maybe a little welcome guide on arrival left in the house explaining these things would be good? Also the TV was incredibly hard to use, we just wanted normal tv channels but this was really hard to get on, maybe a user guide would be good? Then the only other feedback I would have is that we had a small toddler and there were no stair gates available and would have been good if the cot had been put up for us for when we arrived… as we arrived late at night then it was an extra stress trying to find the cot and work out how to put it up! But I must stress I’m being extremely picky! I LOVED the house it was to such a high standard and those paint colours! Farrow and ball im guessing! The interior design was spot on!

  Thank you so much for your detailed feedback! First of all, it is lovely to hear that you truly enjoyed your stay and the design of our house. We have taken all the feedback to heart and will revert back to our maintenance staff. Some of which will be easier to deal with quickly than others. Truly sorry about the fact that the cot bed wasn't set up for you, it should have been done and we can only apologize! There should be bins inside the property and we have a full SKY package on both TVs. We would be very happy to welcome you back at any time! Property Owner

  Reviewed by Elizabeth5.0★Feb 2024

• "The perfect place for us to stay with our family."

  The location and views are amazing and the property itself is beautiful.

  Thank you for the very nice reivew and we're happy that you enjoyed Casa Formentera. We would be more than happy to welcome you back! Property Owner

  Reviewed by David4.7★Jan 2024

• "This brilliant property is in a great location and is absolutely stunning."

  It looks exactly like the photos and delivers in all areas: it is exceptionally clean, has great beds / bedding / towels, a well stocked kitchen, and amazing views over the Scarborough harbour. The owners were great and very accommodating, I would thoroughly recommend this property if you are looking to stay in Scarborough.

  Charlie, Thank you ever so much for your feedback on our brand new property in Scarborough! Really nice to hear that you had such a nice stay, enjoyed the design and the panoramic sea views. Welcome back! Property Owner

  Reviewed by Charlie5.0★Dec 2023

• "A superb property, beautiful decor, great kitchen and dining room."

  The kitchen is fully equipped and has all the amenities you may require. A bonus to have en-suites in two of the bedrooms and a further bathroom to accommodate the third bedroom which housed the bunk beds. The downstairs snug was great for our granddaughters to play and watch tv. The icing on the cake is the top floor lounge with spectacular views, certainly somewhere to sit with your binoculars and a glass of wine. We managed to park outside to unload but then moved our vehicle to a car park close by. Would definitely recommend this property but would add a caution to anyone with mobility issues. The owners have obviously put a lot of thought in to making it a welcoming and comfortable accommodation.

  Thank you for the lovely review and we are so pleased you enjoyed our newly renovated property. We hope you come back in the future! Property Owner

  Reviewed by Carol5.0★Oct 2023

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