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"The house was all we expected when we arrived and we enjoyed our stay there."
There were however a few points which I must raise.
1. the main oven in the range cooker did not work which meant it was impossible to cook a full meal for 17 people and resulted in us having to eat out more which added considerably to our costs and I feel that some compension for this extra expense is justified.
2. The toilet facilities in the annex were very cramped and very dificult for me to access as I use a walking frame and this could not be accomodated in the toilet with the door closed
Sugestions for improvement
The outside of the property could be improved for disabled use by some relatively simple changes eg. remove the large stone separating the car parking area and access to the house and also remove the large stone between between the house and the garden and the instalation of a solid surface as the pebble surface is very unstable for someone with difficulties. These latter comments are not intended as a criticism as the property is not advertised as having disabled accesibility but are merely added as sugestions to help the owner with lettings.
Look forward to you response to these comments.
Regards
Brian Walker
Thank you for taking the time to leave us feedback. Unfortunately the left hand oven on the Range developed a fault which needed a part ordering from the manufacturer which I appreciate was inconvenient, but you did have the other side of the oven which is separate that worked perfectly, so in effect had use of a single oven during your stay. I'm pleased to say this is now fixed. Some good suggestions to improve for disabled use so thanks for those, as you know we don't advertise the property as having disabled access but suggestions like these are really useful. I'm pleased that you enjoyed your stay at The Lodge. Kindest Regards Julie
Property Owner
Reviewed by Brian4.7★Aug 2024
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"We booked this house for a family party of 12 which included 4 children between 4 and 9."
The size of the house meant everyone could have their own space. It is extremely well equipped for that number with a large kitchen and generous supply of crockery, cooking utensils, kettles etc, which from previous experience, is not always the case. The dining room easily accommodated our party. The bedrooms are large and nicely furnished and decorated.Two large lounges are comfortably furnished. The large gardens are a major asset. We had good weather and were able to eat at the large picnic tables on occasions and the outdoor space allowed for softball cricket every evening. Its location is excellent for exploring the coast and moors. The hot tub was a hit with some of the party.There were however a couple of downsides. The toilet and shower facilities for the ground floor bedroom were very basic and really do need upgrading to match the high standards of the rest of the house. ( a recurring criticism in other reviews). Additionally many upstairs windows could not be opened due to sound proofing double glazing, this meant in hot weather some bedrooms were uncomfortable at night. We did however think that the house, its facilities and location were exceptional and made for a wonderful holiday
Thank you so much for taking the time to leave us a review. I'm delighted that you all had such a good time at The Lodge. It's good to hear that you had nice weather during your stay and you could take full advantage of the amazing garden and the hot tub is always a favourite! It's important that guests leave reviews as it means we can continue to improve out properties. I have ordered some floor standing fans for the bedrooms with the secondary glazing so this should help when we have particularly hot weather and we do have plans to upgrade the ground floor shower and toilet. We would love to welcome you back to The Lodge anytime. Kindest Regards Julie
Property Owner
Reviewed by Keith4.7★Jul 2024
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"The property was the size we required accomodating 8 adults and 5 children with everything we needed for this amount of people there are some tweaks which would make this even better but these are general wear and tear maintenance."
Downtairs bedroom and toilet the shower needs the hose replaced and sealing around shower looked at.
Seal around shower in other ground floor bathroom.
Main cooker in kitchen the right hand oven seal needs replaced and screws replaced on rail on the front of the Aga.
A general observation is that the main accomodation on first floor only has one toilet and when 3 families using this another toilet would make this just right for them.
Thank you for taking the time to leave us a review. It's always really useful to get feedback which enables us to make continuous improvements to our properties. I delighted to hear that the size of the accommodation was ideal for you all and I hope you managed to see some Scarborough sunshine whilst you were here! The gardens are just coming into colour this time of year it is is so lovely to be able to enjoy them. The minor issues have been repaired thanks to your feedback. Kindest Regards Julie
Property Owner
Reviewed by Alexander4.1★Apr 2024
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"Nice big property."
Ideal for a large family gathering. Could seat everyone in dining room . However, there were two lounges to accommodate our full party. Hot tub wax great. Property needs a bit of TLC but comfortable enough. Overall would recommend.
Thank you so much for taking the time to leave us a review after your resent stay at The Lodge. All reviews help future guests when planning and booking their own family getaway. As you say there are 2 lounges to accommodate our guests which works great if the adults want to chat in one and the kids are playing in another and our photo's do clearly show 2 so I'm sorry if this was not what you were expecting but all in all it sounds like you had a lovely time. Kindest Regards Julie
Property Owner
Reviewed by Colin4.7★Jan 2024
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"We stayed here for NYE with our family for a special occasion."
It was just beautiful and exactly what we needed. Would highly recommend and we will definitely be back. Julie is just so lovely and went above and beyond to make sure our stay was perfect so thank you. Xx
Thank you for an amazing 100/100 review.... I'm delighted that you had a great stay. The Lodge is the perfect place for multi-generational families to get together and certainly somewhere special to spend NYE. We look forward to your return! Best Wishes Julie
Property Owner
Reviewed by Fay5.0★Dec 2023
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"This is a great property for a family stay."
Lots of living space and a huge outdoor area including hot
tub (we weren’t able to make the most of the garden as we stayed in December but it would be beautiful in summer). Plenty of parking, we had 7 cars. Nearby to a lovely pub where we had a carvery (Coachmann Inn) and a few drinks (The Peacock). The only slight feedback was on the main floor there is only one bathroom for 5 bedrooms which did get a bit hectic in the mornings. Other than that it was a fantastic stay and we would definitely stay again
Thanks so much for taking the time to leave us a review. The Lodge is a beautiful house and we have many guests returning time and time again. The gardens really are spectacular and of course the hot tub is always popular! I'm sorry to hear that mornings were a little hectic but there are the 2 additional bathrooms downstairs, however I do appreciate your comment. We'd love to welcome you back and thanks again for the lovely review. Best Wishes Julie
Property Owner
Reviewed by Rebecca4.7★Dec 2023
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"Had a lovely time!"
Bedrooms all a great size and cosy. Plenty of space for all our party of 8. Would feel a bit of a squeeze if we’d filled the bedrooms. Especially as neither living space could fit you all in at once.
The high street is a busy road car wise and therefore the noise if heard in some bedrooms and one of the lounges.
One of the en-suites is in a connected outbuilding and this needs some up keep including resolving the mould issue.
The washing machine and dryer are in an out building which is extremely damp and mouldy and the walls are crumbling, not the greatest space to be washing clothes.
The plates in the kitchen need reviewing as more than half have chips in which isn’t good for hygiene.
Was really snowy and icy during our stay and no grit left for the drive which was a shame as we struggled to find any in the shops.
I’d also say I don’t believe the drive would fit 5 cars on. We had 4 comfortably
Having paid quite a lot to stay here was disappointing to arrive to no welcome basket or even milk, tea, coffee and biscuits.
Thanks so much for taking the time to give us feedback after your stay at The Lodge. All feedback is incredibly important to us as it means we can make improvements for future guests. The property is listed as having 2 living rooms which guests do say is a great advantage as not everyone has to sit in the same room all together so if anyone wants a little quiet time, they can use the other living area. The crockery has now been replace. I'm sorry to hear that you didn't feel the drive was big enough for 5 cars. It's not a comment we've had before but I guess it depends on what cars you have and hope you managed during your stay. Having grit available is a really good idea so thank you for your suggestion. All in all I do hope you had a good time at The Lodge. Kindest Regards Julie
Property Owner
Reviewed by Rebecca3.4★Dec 2023
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"This was our second time at The Lodge and would 100% return again."
Fantastic spacious house, with a great location.
Thank you so much for the outstanding review! The fact that you have returned to The Lodge speaks volumes and we look forward to welcoming you again. Kindest Regards Julie
Property Owner
Reviewed by Hannah4.7★Nov 2023
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"It was lovely cottage we all really enjoyed staying there."
The only thing I would suggest is maybe having lights outside specifically in winter if you coming back late it’s really dark.
Thank you so much for the 100/100 review! It's great when guests take the time to tell us what a good time they have had staying at our properties. I'll go and check the lighting as there are security lights which are on sensors so should come on when you arrive into the parking area so thanks for the feedback and I'll make sure they are working correctly. Kindest Regards Julie
Property Owner
Reviewed by Anjni5.0★Oct 2023
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"We visited The Lodge for a family celebration and we had such a lovely time."
Easy to find, enough parking, ideally situated for a couple of friendly pubs - one of which had excellent food. The garden is spacious with a private hot tub. The log burning fire was great for a cosy night in. The house was very clean and comfy with plenty of pots and utensils. The house was lovely and warm despite storm Babet! The only thing that may have improved the coziness was a few throws / snuggly blankets. The showers and bath were enjoyed by all. Plenty of space and a big enough table to house some family games and meals! Would thoroughly recommend. Communication prior to arrival was welcoming and regular. Informative manual detailing all possible questions was also provided. Thank you and will look forward to coming again xx
Thanks you so much for leaving an outstanding 100/100 review. It sounds like you all have had a wonderful time. Thankfully storm Babet didn't last too long and you were able to enjoy the gardens and the ever so popular hot tub! The Lodge is the perfect place for multi generational family get-togethers with enough space for everyone. The location of The Lodge is ideal whether it's a short drive into Scarborough to visit our beautiful beaches or a trip to Dalby forest, home to over 8,500 acres of breath-taking views, endless walking, running and cycle trails. We look forward to welcoming you back. Kindest Regards Julie
Property Owner
Reviewed by Laura5.0★Oct 2023
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"Lovely setting & character, and the garden was enormous, lovely for the dog but it was a bit disappointing that we couldn’t let him run free as it wasn’t fully enclosed, and could have been without much expense."
Hot tub was excellent. Good kitchen equipment with plenty of crockery, cutlery & cooking utensils, and useful washroom with washer & dryer. More seating needed in the kitchen, around the island, and the existing stools are a bit wobbly. Beds very comfortable, and good bath & shower rooms upstairs & down. One problem we discovered is that the toilet near the downstairs bedroom seems to have a slight leak near the base. This toilet & shower room could do with an upgrade to make them more user friendly. They are very cold.
All in all we had a very good holiday, thank you.
Thanks you so much for leaving us a review. It's incredibly important not only so future guests can read about your experience but also so we can continue to improve our guests experience. The downstairs toilet and shower room can get cold due to the size and age of the house, but thankfully the rest of the house is more than adequately heated so I hope it didn't cause too much of a problem. We pride ourselves in making tour stay feel 'home from home' so I'm pleased that you found it well equipped. The hot tub is always a big hit! I'm thrilled that you had a very good holiday. Kindest Regards Julie
Property Owner
Reviewed by Eileen3.4★Oct 2023
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"This is a lovely place."
We have stayed here twice as an extended family group.
It is furnished and equipped to a high standard and a thoroughly excellent place for a holiday.
Thank you so much for taking the time to leave us a review. The Lodge really is a beautiful property and the perfect place to spend time with family and loved ones. We look forward to seeing you again! Kindest Regards Julie
Property Owner
Reviewed by Susan5.0★Oct 2023
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"We had a really good weekend and the property offered us exactly what we needed."
The kitchen facilities were exceptionally good and the downstairs bathroom/ toilet was clean and modern. However there were a couple of issues namely the door handles on the first floor were loose and often came off. There were some cobwebs around the window catches in the front lounge. Although non of us were smokers the receptacle for the discarded cigarette ends was full.
The downstairs shower and toilet next to the bedroom could do with modernising.
On a positive note our dealings with Julie were excellent and she was very helpful.
Thank you so much for taking the time to leave us a review. It's really good to get feedback from guests as it gives us the chance to continue to improve and get things right. I'll be sure to get those door handles tightened and mention to the team about the cobwebs and outside cigarette bin. We want to make our properties feel 'home from home' so I'm delighted to hear that the facilities were more than adequate. The Lodge is a beautiful property so I'm pleased you had a great time. Kindest Regards Julie
Property Owner
Reviewed by Brian4.4★Sep 2023
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"My Party were extremely satisfied with the property in all respects,regrettably it was already booked for the following Christmas."
The one aspect which could have ensured a recommendation as Wheelchair friendly was to remove the stone at the rear entry point from the car park and the provision of a custom made moveable ramp to the kitchen. The adequate size of the ground floor bedroom together with close access to your shower and toilet meant you were only a whisper away from perfection. P.S perhaps the removal of the stone would have been a. Contravention of the terms of Grade 2 listing.?
Thanks you so much for the outstanding review after your resent stay at The Lodge. It's truly is a wonderful property and the gardens and outdoor space make it a perfect choice for a get together with friends and family. It's a good suggestion about the wheelchair access and I'll be sure to pass it on to the team. We do have other large properties around the country so I'll send you the details and maybe one of those would be suitable for you Christmas vacation. Once again thank you, Kindest Regards Julie
Property Owner
Reviewed by Jorian5.0★May 2023
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"We had a wonderful family get together at The Lodge."
It was warm, cosy and had a homely atmosphere. The property provided all the facilities our party of 17( including three children, a baby and a dog) required. The kitchen was well equipped and had plenty of storage space and the bathrooms/toilets were good, however the toilet next to the annexe could do with an upgrade. The adults enjoyed the hot tub and the kids loved and made full use of the extensive garden. There were no complaints from any of our group except for comments on the passing traffic on the adjacent A170.
We found Samantha and Julie most helpful when we were planning and preparing for our 3 day break at The Lodge. We can recommend The Lodge to anyone, however those who prefer accommodation away from busy roads may not find it suitable.
Hi Susan and thanks you so much for taking the time to write a review about your resent stay at The Lodge. It really is a beautiful property with all the space you would need to enjoy some quality time away with all the family. We do have plans for the downstairs annexe toilet so thank you for your comment and I would agree with you. The property is located close to A170 which can at times be quite busy but does make The Lodge a great easy accessible property when guests have to travel from all different locations. I'm pleased you found The Lodge homely, that's exactly what we want to hear and lots of effort went into making sure there was lots of storage space, especially in the kitchen. It sounds like you and your family had a super time and the hot tub is always popular!
Once again thank you for your review.
Kindest Regards
Julie
Property Owner
Reviewed by Susan5.0★Apr 2023
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"What lovely place to stay."
We all had a fantastic weekend here and would definitely recommend it. Very handy for driving to the coast and north york moors, and our kids loved exploring all the rooms and gardens. Comfy beds, plenty of room and a superb hot tub. Thank you so much for making my wife's 40th birthday weekend so special!
Thank you so much for taking the time to post a review. We are delighted that you enjoyed your stay at The Lodge. It’s great that you found the beds comfy, and you were all able to have a good night sleep. The Lodge is perfectly located and just a short drive away for the beautiful scenery of North Yorkshire Moors but also just 10 miles away from Scarborough and it's wonderful sandy beaches
It sounds like you had a wonderful time and once again thank you for the 100/100 feedback!
Julie
Property Owner
Reviewed by Robert5.0★Mar 2023
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"Disappointed."
For the amount of rental money spent on the property it did not live up to expectations. The property on arrival was not as clean as it should of been. The kitchen floor, hall floor and bathroom floors really needed a deep clean. They were dirty. The attic room bedside drawers and wardrobe were broken.
2 tea towels left for 16 people for a weeks stay was not enough. The heating for the house was odd. It was incredibly hot in the morning and then not very warm from teatime and evening onwards. The dining room was very dreary and lacked any warmth. It also had damp in there on the walls. The bedding was average and most of the divans didn’t have a valance not very appealing. The property needs some love and attention there was damp patches in alot of the rooms and the paint work work showed this off. The annex was cold and needed the heaters on constantly.
Hi Sally,
I am so sorry that you felt the property wasn't up to scratch for your visit.
Our cleanliness is of upmost importance, and we are normally praised by our guests in their feedback on this. Clearly we have missed the mark on this occasion and we will look into why this has happened.
I'm sure you can appreciate that we had extremely cold and wet weather on the lead up to your stay, and this has clearly affected the property (being so old), in terms of some water ingress etc. Again, we will be looking at this as a matter of priority.
We will be in touch, as we would really value any further feedback.
Thanks again, and kind regards.
Property Owner
Reviewed by Sally2.2★Dec 2022
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"Property was very clean and comfortable, parking looks much bigger on the pictures than it actually is."
Kitchen could of been better equipped with a few more appliance , like a slow cooker and electric whisk , coffee machine .
The Tv broke on the first morning in the main living room, this was the room with the log burner which spoilt things slightly as we all had to use one living room. I had paid extra for extra logs which obviously weren’t needed because of the tv problem . We did report it but the maintenance guy was out of the area ……
HI Tracy,
Thank you for taking the time to write a review.
We really welcome the feedback, and will look into some of your suggestions, such as more appliances in the kitchen.
Apologies there was a problem with the TV, and hope this didn't detract too much from your overall experience. Having a "back up" maintenance plan is something we are working on as well.
Thanks again, and kind regards
Property Owner
Reviewed by Tracy4.4★Dec 2022
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"We hired the Lodge for a Christmas get together with friends, what a lovely place to stay!"
The Lodge was absolutely beautiful, clean and comfortable. The property owner was really helpful leading up to our stay. I will definitely be recommending to others, and will look to book again!
Brilliant weekend had by all, thank you!
Thankyou so much for your feedback it is really appreciated. The Lodge is definately beautiful! I will always do my best to help you have the best possible stay! I look forward to you booking again!! Thankyou for your custom
Property Owner
Reviewed by James5.0★Dec 2022
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"Very good location and facilities."
Proactive anf friendly communication with the owner.
Would reccomend.
Thankyou for your feedback it is appreciated and thankyou for recommending The Lodge it is a beautiful house in a beautiful location. I hope you return soon! Thankyou for your custom.
Property Owner
Reviewed by Timothy4.7★Nov 2022
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"We had a lovely family holiday at The Lodge Snainton."
Ideally situated for visits to the coast and surrounding countryside. We knew Samantha from Sykes would always be available at the other end of the phone if we needed her.Thank you
Thankyou for your feedback it is appreciated! Great to hear you had a lovely family holiday. I am always here to help!!
I hope you book again soon! Thankyou for your custom
Property Owner
Reviewed by J5.0★Oct 2022
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"We would definitely recommend this property it was very well equipped for a large party and well maintained."
The hot tub was a great addition, as was the large enclosed garden. Similar to other reviews the house is very well maintained and in very good working order, the bathroom and toilet in the annex just look a bit tired but work absolutely fine. The only thing that could have been a little clearer on the listing is the description of the top floor bedrooms, you have to go through the twin to access the double which is fine for a family but doesn’t really work as well for a group of friends each with an infant in the bedroom. The owner was very helpful when we sent an email asking for a clearer description and we managed to make it work but we felt it could have been listed a bit clearer. Overall an excellent stay and we would definitely book again.
Thankyou for your feedback it is appreciated. It is nice to hear you would recommend The Lodge we will always make sure it is well equipped and maintained. I will make sure the description is clearer on the website regarding the top floor bedroom. I am so pleased you had an excellent stay and I look forward to you booking again soon. Thankyou for your custom.
Property Owner
Reviewed by Helen5.0★Oct 2022
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"A really lovely house
The requirement to vacate the hot tub by 9am was a bit disappointing."
Getting out of the carpark when the drs surgery was open was a challenge
All in all a lovely place to stay
Thankyou for your feedback it is appreciated! The Lodge is a beautiful house. Unfortunately 9pm is the Governments guidelines for vacating the Hot Tub. I hope you are thinking of booking again already. Thankyou for your custom
Property Owner
Reviewed by Susan4.7★Oct 2022
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"A fantastic place for all my friends and family to come together for my 30th birthday!"
Bedrooms in the main house were clean, spacious and warm.
Very modern main bathroom with twin sinks, bath and walk-in shower.
2 cosy living rooms with fires.
Kitchen well equipped with plates, glasses, cutlery etc for a large number of people , something we have struggled with in other holiday homes.
Large enclosed garden meant we could allow the dog to run around with freedom.
Bathroom in Annex is very simple, not quite matching the rest of the house but in good working order all the same.
The owner sent over lots of information and also took the time to call me the day before we arrived to make sure we had everything we needed.
Would absolutely recommend to anyone who wants a place for a comfortable, well furnished and reasonably priced gathering!
Thankyou for your feedback it is appreciated! The Lodge really is a fantastic place for family and friends to come together and the garden is huge ideal for dogs.
Thankyou for recommending. I hope you are thinking of booking again already!
Property Owner
Reviewed by Ashleigh5.0★Sep 2022
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"It is a very interesting house, comfortable and with a good specification of the facilities."
The Annex has a very comfortable bedroom but the toilet and shower room are more basic and not as luxurious as the rest of the house which was disappointing. The garden is very nice indeed and the hot tub proved very popular! The road through Snainton is the main Pickering to Scarborough route and as pointed out in other reviews can be quite noisy at times but this did not detract from our enjoyment.
Reviewed by Richard3.8★Jul 2022
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"Was perfect."
The garden was amazing for the children and dogs, who had a ball! Plenty of space for everyone without feeling cavernous
Thankyou for your feedback it is appreciated! The garden really is amazing as is the house so pleased the children had a ball! I hope your thinking of booking again already!
Property Owner
Reviewed by Jonathan5.0★Jun 2022
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"A great place for a family reunion 8 adults and 7 children with plenty of space inside and out."
Also a great location, not far from the sea and also Dalby Forest for cycling and Go Ape and the steam train from Pickering.
Thankyou for your feedback it is appreciated! The Lodge is a great place of a huge size inside and outside also has a beautiful big back garden, making it ideal for large family or friends get togethers. I hope you are already thinking of booking again soon!
Property Owner
Reviewed by Jonathan5.0★May 2022
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"Perfect in every way!"
Fantastic property, fantastic layout and space, amazing garden and hot tub. Perfect location - a playground and field in walking distance as well as a pub, and only 15 minutes drive to the coast. Will definitely return!
Thankyou for your feedback it is really appreciated. The Lodge is a fantastic property. I am glad to hear you will be returning! The local pub does an amazing carvery if you did not try this stay you should definately try it your next!!
Property Owner
Reviewed by Gemma5.0★May 2022
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"Excellent home
Spacious clean and well equipped
Hot tub fabulous
Yes, the ..."
Excellent home
Spacious clean and well equipped
Hot tub fabulous
Yes, the road is a little noisy but there’s nothing the owners can do about that-bring ear plugs if you’re a light sleeper
Showers very good
Comfortable beds and lounge area
The coachman within 5mins walk is fabulous for food and drinks
Lots of lovely walks on doorstep and close to the coast -excellent location
Would recommend and would love to return someday
Thankyou for your feedback it is appreciated. The Lodge is a very beautiful spacious house. The Coachman is fabulous for food especially the Sunday carvery! I really hope you book to stay again soon .
Property Owner
Reviewed by Davina4.7★Mar 2022
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"The perfect house for a family birthday."
The children loved the garden.
Adults loved the hot tub.
The kitchen was very well equipped, the house was spacious but yet cosy and very warm.
We would definitely recommend & return.
Hi Jacqui thankyou so much for your feedback was lovely to meet you! The Lodge is such a beautiful house and meets the needs to all ages! Im glad you had a fantastic stay and hope you book again soon!
Property Owner
Reviewed by Jacqui5.0★Mar 2022
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"Overall the cottage was superb."
We all enjoyed our stay and would recommend this place to people.
a few minor issues are-
The cottage is situated next to 2 roads, one of them being a busy main road which made it noisy at times. Obviously there isnt anything the owners could do about this, but we would have prefered somehting a little more isolated.
The garden was not very secure. Near the bottom there was not much of a boundry as parts of fencing had fallen down and had some nails poking out. It was not horrendously bad, guessing just damage from over the winter and just needed a little tlc.
These were, as we said, minor issues and did not ruin our enjoyment of our stay at this cottage and we would recommend it.
Reviewed by Marcus5.0★Jan 2022
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"Pros;
Lovely big house with lots of space."
An amazing garden. Kitchen was enormous and very well equipped. Lounges extremely comfortable and spacious. Good bedroom sizes, attic ones less so. Christmas decorations and trees
Cons;
Road noise. Bathroom adjacent to ground floor bedroom extremely basic. This bedroom always cold, despite radiator. Windows difficult to open(despite covid advice). One kitchen chair very wobbly
Reviewed by Mary3.8★Dec 2021
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"The Lodge was a perfect house for our large family Christmas."
We were initially concerned that it wouldn't feel like Christmas but we need not have worried as it had certainly been made to feel Christmassy, thank you!
We were grateful that we could get in touch with the owners/ managing agents fairly early on as there were a few issues that needed addressing and getting an answer from Sykes was impossible. Thank you for sorting out the secondary glazing for our stay and although I know that you are in the process of changing these, we do still feel that clients should be made aware that some windows can't open if these are left in place.
Despite the size and age of the property the house was extremely cosy. The one area that could do with a little more warmth was the corridor to the downstairs bedroom - perhaps curtains at the doors/ carpet on the floor?
With all 15 of us using WiFi, we were grateful to have super efficient broadband! Thank you!
The property is fairly well stocked with equipment although a few more mugs and extra tea towels (or let clients know to bring more than the two provided) would be beneficial. The dishwasher is also fairly old and although it worked ok during our stay, is held together by a plastic wire and has a very wobbly bottom shelf. It was also really handy to have a hand soap for each basin, thank you.
The garden is huge and although we didn't use it as such, having the grounds and the hot tub was fantastic.
We visited The Coachman Inn a number of times and can highly recommend. The little shop that also serves fish and chips was very handy and the butchers also has various provisions. There are some good walks, both local and further a field.
If I could give the owners/ managers a separate star rating it would be a 5 as they were always at the end of a phone and very happy to sort out the few issues we had despite it being Christmas. I am absolutely sure that once all the updates have been completed at The Lodge, it will receive a very well deserved 5 star too.
Thankyou for your feedback. We have taken it all on board. From buying more mugs to the curtains, and warmer flooring in the annex. It was a pleasure speaking to you and I wish you all the best for 2022
Property Owner
Reviewed by Alastair3.8★Dec 2021
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"We had a lovely stay in this beautiful old house at the beginning of December."
The property was well furnished and the kitchen is very well equipped. We made good use of the large hot tub and the dogs loved the very large garden.
The house felt very comfortable and is so spacious.
It is situated on a main road and there is some traffic noise but this would not deter me from booking again.
If you want to have a celebration this is the house to have it in. Would definitely return.
Reviewed by Susan4.4★Dec 2021
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"We had a lovely week based at the Lodge with extended family - 5 children aged 3 - 7 and 9 adults across two generations."
The house is spacious, the kitchen ideal for a group like ours and although a few things could be improved upgrades and refurbishment is ongoing so the house will soon be excellent. Any issues we had were resolved quickly where possible and Sam was extremely helpful and quick to respond to my messages. The garden is amazing and the children (young and old!) spent many hours exploring and enjoying it. The local area has a huge amount to offer activities-wise and the Lodge proved to be a brilliant base for us.
Thank you for your feedback. The Lodge garden is huge perfect for children to explore It was lovely to meet you and I can confirm we always act on feedback to improve the property to keep our guests happy. Look forward to you staying again soon.
Property Owner
Reviewed by Claire4.1★Oct 2021
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"Everyone enjoyed our stay, the house was amazing it and the garden went on for ..."
Everyone enjoyed our stay, the house was amazing it and the garden went on for ever, the only thing was the ground floor shower n toilet it needs updating, but overall it was lovely, looking on your website for another break next year
Thank you for your feedback. The Lodge really is amazing with fantastic garden. Look forward to you staying again soon.
Property Owner
Reviewed by Carol4.7★Oct 2021
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"The Lodge worked well for my 60th Birthday Party."
Great garden and good parking made for a great place to relax on the Sunday after a great Carvery at the local.
Excellent support and contact from the management team and their intention to ensure that everything ran smoothly, which it did. Thanks
Thank you for your feedback. I am so pleased you enjoyed your 60th birthday party at The Lodge the garden really is great! I look forward to you staying at The Lodge again soon.
Samantha.
Property Owner
Reviewed by Lilian3.8★Sep 2021
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"We had so many problems whilst away and they were sorted but they shouldn’t have happened in the first place."
Brand new boiler apparently and it kept breaking. The windows don’t open and considering how hot September has been it was very hot in the house. For the amount of money they are charging they could afford to get the windows fixed. It’s just all looking really run down, needs an overhaul. The garden however is great, so spacious. The kids loved it. Thankfully the weather was lovely so we didn’t have to spend much time in the house. I certainly won’t be paying next years prices as I don’t feel they reflect the property at all… you are paying for what’s around you.
Thank you for your feedback it is appreciated. I understand your frustration regarding the boiler having to be re set a few times. As a new boiler had recently been installed we didn't think there would be any problems. There was a small amount of air trapped which caused this and this has now been resolved. I hope you liked your flowers and chocolates I brought to you one of the time as an apology. We have lots of ongoing work to improve The Manor House and one of the main objectives is to sort the windows . I really hope you stay at The Lodge again as I know this was your second time visiting and I know how much you all loved the garden. Thank you again.
Property Owner
Reviewed by David3.1★Sep 2021
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"The garden at the lodge is massive and ideal for children and dogs."
Thank you for your feedback it is appreciated. The garden is absolutely huge and beautiful and I'm so glad your children and dogs enjoyed it. I hope you choose to stay at The Lodge soon! Thank you again.
Property Owner
Reviewed by John4.4★Sep 2021
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"The location was excellent to satisfy a range of holiday needs of a large family get together with ages ranging from 2 to 68."
These included several seaside resorts, a heritage steam railway, a theme park, pretty villages, National Trust properties and easy access to the Cleveland Way which was good for long coastal walks.
The house accommodated all 17 of us with ease and the garden space was extensive. The Hot Tub was very popular. Both the house and garden were somewhat 'tired' yet, with investment, could be uplifted to outstanding. The accommodation could be (and was) used flexibly for the benefit of single family and group activities.
Main disappointments revolve around cleaning. The following aspects were unsatisfactory; the cooker interior was in desperate need of a professional clean (we were not happy to use it), the kitchen floor (tiled) was long overdue a thorough clean, there were too many cobwebs and the surface of the kitchen island was sticky.
Minor disappointments included, limited towel and toilet roll provision, a wet wall in the attic bedroom, a smell of sulphur from the attic sink, an ineffective dishwasher, and the attic and small 1st floor bedroom beds being less than comfortable.
Reviewed by Andrew3.4★Aug 2021
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"The lodge is a nice large house that comfortably fitted our extended family."
The garden is large and well maintained and the smaller children of the party could be left to run around to there hearts content.
Reviewed by Matthew3.4★Jul 2021
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"We had a lovely family holiday with children and dogs."
The Lodge was clean and comfortable and you could relax as it has a lived in feel. The children loved the garden even the unkept bits were exciting to them. If we were ever staying in the area again we would return.
Reviewed by Gillian5.0★Jun 2021
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"Beautiful home very spacious lovely garden and great hot tub."
we had a problem with the heating it was fixed straight away.
we would definatley recomend this property.
Reviewed by Susan3.8★May 2021
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"Fabulous house in a great location, we were a mixed family group of adults and children, plenty of room for all of us, we had a problem with the Wi-Fi which was fixed very quickly."
Slight downside was the freezer kept getting iced up at the bottom of the door which meant if you didn't keep it cleared the door wouldn't shut properly, the shelves on the fridge door were cracked and the other issue was that the outside bins weren't empty so filled up quite quickly.
The above problems were however only minor and didn't spoil our holiday as the house and gardens are lovely and we would definitely stay here again it felt so homely.
Reviewed by Sheila3.8★Jul 2020
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"Great house with plenty of space , extra shower room would have been helpful on first floor but we did manage."
Top floor great apart from really squeaky doors but very quirky, nice big garden and great hot tub, would go again as great family gathering place.
Reviewed by Tracey4.7★Mar 2020
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"Lovely place it was huge and definitely did what it needed to do."
I wouldn’t say it was 5 star though, maybe 4 stars for a couple of reasons:
It wasn’t very clean, all the coasters and matts were still dirty and a bread stick and plaster was found down the side of the sofa in one of the living rooms.
Some of the bedrooms were absolutely freezing, I believe this is because the radiators didn’t work properly and needed bleeding as they were on but wouldn’t get any hotter and unlike other rooms in the house they had single panes of glass where as other rooms had a perspex sheeting ontop.
When we arrived it would have been nice to have some sort of welcome hamper with a bottle of wine/prosecco and maybe some biscuit, tea bags and milk in the fridge, as it was a lot of money for 3 nights but there was no nice little thank you waiting for us. I have paid less before and got a lovely welcome hamper in previous Sykes cottages. I would have also expected a couple of matches and firelighters for the wood burner as the first night we couldn’t get it lit. It did say on the website these would be provided for the first night.
Some of the rooms were a little cheap looking, one room was decorated amazingly, if all the rooms were like this then it would have made it feel a lot more up class and 5 star. The downstairs room was nice but the corridor leading up to it seemed really outdated, almost like a school locker room, this was one of the rooms that were freezing.
I would also add it would benefit from having more mirrors in each room as it was hard for a large group of women to all get ready at the same time by sharing mirrors. And possibly more sockets closer to the mirrors as it was hard drying and styling hair so far away from the mirrors.
On the other hand the showers were always lovely and hot, it was a lovely quiet village, the kitchen was amazing I loved the huge island it fit all our alcohol, snacks and more for the weekend. There’s a great pub up the road called The Coachman Inn, serving amazing food, but the service there was rubbish, I’m saying this just so others who go can expect that. The hot tub was great, it had a lot of grit in it obviously from people walking on the decking, but this would be hard to manage. It is a 15 minute drive from Dalby forest and a 20 minute drive from Scarborough.
I would definitely recommend it to large familie/parties.
Thanks for having us!
Loren
Reviewed by Loren3.8★Mar 2020
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"A few things need addressing, the bottom tray of the dishwasher is broken, botched with cable ties but just collapses, resulting in hand washing, bottom tray in fridge door also broken, top floor is freezing (when we were there end Feb), curtains come off tracks when opened/closed and downstairs annex shower room and toilet need updating, shower tray too high to step in and toilet/sink just dated and dead flies in window."
Lastly having to strip the beds..... seriously.... all that money and you have to strip beds!!!
Lovely big house, kitchen space is fab, could do with extra keys.
Reviewed by Howard3.8★Feb 2020
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"Absolutely superb The sun shone in late November It was my 70th birthday celebrations with family and friends."
There were 16 adults 1 child and a toddler Everyone was delight with their rooms and the whole lay out of the property.We did take 2 bean bags with us so we could all get in one living room for my birthday night. As usually the kitchen was the hub of the property. Had a slight problem with a wheel chair until we found the best way was through the stable door in the dining room ... no step there! The hot tub was great....A great place for family celebration .
Reviewed by Elizabeth5.0★Nov 2019
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"We recently spent a weekend at The Lodge for a family celebration, and all had a great time."
The Lodge is suitable for a large group, with plenty of space over 3 floors. The kitchen is a fabulous feature, with a large central island for gathering round. 2 seperate sitting rooms both had comfy sofas, together with a TV in each. Large dining room allows all guests to gather and eat together, although it was disappointing to find that the Aga is a non working feature!
The property is listed as 5* but I feel there are several factors which let it down, and do not feel it is worthy of those 5 stars.
The dishwasher - this was damaged and has been 'repaired' using string! Unfortunately this repair does not work and meant a lot of washing up, which is not what we wanted to be doing while away.
The external lighting was practically non- existent. The light near the hot tub is damaged and non operational, and the only light that came on, lit up after you had gone past the large step/trip hazard.
The downstairs bedroom annex is in desperate need of updating. The toilet and shower room are awful and feels like you are in an old church hall! The loft rooms are also quite soul-less and need some TLC, something as simple as bleeding the radiators to heat the room would help!. There are numerous problems with curtain tracks in the property with hooks missing, curtains falling off, or not opening/closing.
Despite there being lots of pans in the kitchen, there is a lack of serving bowls. A coffee machine would also be a great addition. Most self catering properties we have stayed in have a 'staples' cupboard where you can find salt, pepper, sugar, herbs etc. but there was absolutely nothing like this which meant a trip out for basics.
Finally, you are asked to strip the beds and leave all bedding down in the dining room....I am sorry but that is not something I expect from 5* accomodation.
This said, we had an enjoyable weekend and if a small amount of money was spent on finishing touches, we would recommend the property.
Reviewed by Louise3.8★Nov 2019
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"The house and it's location were ideal for our needs, a family get together including three generations, to celebrate our Golden Wedding."
Snainton Lodge is so spacious and comfortable that everyone could enjoy a great holiday. The location within easy reach of the coast, the moors and York meant that we were spoiled for choice for days out, and there was much more to see which we didn't have time to fit in.
Reviewed by K5.0★Oct 2019
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"Fantastic house for a large group."
Great kitchen facilities and a lovely big dining room which comfortably seated 13 of us. Bedrooms all comfortable and two good sized living rooms. And the hot tub was a great bonus
Reviewed by Ed4.1★Oct 2019
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"The rooms were very spacious and comfortable except in the heat when not all the windows would open."
The garden was great for our 8 little family members to explore. The hot tub was good but it would have been good to be able to control the temperature as it was rather hot.
There were plenty of lovely beaches, sporting activities, castles, and history to suit all tastes within an hour’s drive . The local shop/ fish and chip shop was an asset and very friendly.
Reviewed by Susan5.0★Aug 2019
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"Some bedroom windows could not be opened for ventilation due to fixed double glazing, therefore some of the bedrooms were uncomfortably warm for sleeping
Otherwise the house was well presented with a modern well appointed kitchen and comfortable lounges and dining area."
Reviewed by Michael4.1★Jul 2019
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"Great cottage with lovely enclosed garden good for the kids and dogs."
Would benefit from coffee machine and tea pot, other than that a great place for a large family holiday.
Reviewed by Mary5.0★Jun 2019
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"The Lodge in Snainton is a lovely house with plenty of room and a lovely garden."
Access is a little limited through a doctors surgery carpark, the gate is difficult to open and there is only room for 4 cars not 5.
The upper bathroom had a leaking wash basin, and one bathroom for 5 rooms to share is not ideal. The radiator in the downstairs bedroom would not shut off at all, and remained hot all night.
My main complaint is your policy of charging me for a 4 night stay in June at the price of a 4 night stay in July, due to the exceptional reason of my having to change my date due to a bereavement in the family. According to the website you were able to relet the house for the date in July, furthermore I had been given the new price for June by your salesperson at the time of change. I consider your policy to be morally wrong and your offer of £50.00 towards another trip is derisory. I shall never book with Sykes again and will be taking my complaint further.
Reviewed by Ann4.1★Jun 2019
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"We enjoyed the spacious lounges, the large screen televisions, the lovely well kept gardens with ample space to play on the lawns for children and young adults."
The hot tub in particular was very popular with our group and during our weekend visit it was used every day and evening.
The property was easily located and the key facility worked very well.
We only had two small problems. Firstly we could not find a teapot and secondly we also could not find any salt or pepper
Otherwise it was first class.
Reviewed by Ian4.7★May 2019
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"So much room for everybody."
Loved the kitchen area and being able to eat altogether in the dining room. The hot-tub was a big hit. Would definitely recommend it.
Reviewed by Janice5.0★May 2019
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"Absolutely lovely house."
Accommodated a family of 16 of all ages. Plenty of space for the kids to play and for the adults to relax. The house had everything you need and the hot tub is a lovely addition. Beautiful location with plenty to do in the area and a nice pub within walking distance. What more could you want!
Reviewed by Cassy5.0★Apr 2019
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"The garden was brilliant for the children and they really enjoyed it."
The hot-tub was done differently to other houses that we have stayed in over the years, which usually have a mushroom float that needs to go in to help with chlorine. The showers were amazing but the beds were a little too hard for about half of our party. Not all the doors shut properly. The Wi-Fi wasn't amazing but it wasn't too bad but the kitchen was a great space. The owner was helpful and responded to messages.
Overall, we all had an excellent time.
Reviewed by Louise4.1★Apr 2019
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"This cottage was perfect."
Huge rooms and the beds were so comfortable. The garden was very private too for the hot tub. Plenty of Parking and I would love to go again
Reviewed by Megan5.0★Mar 2019
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"A great home with plenty of room."
Fantastic kitchen which we uses most of the time for socialising.
All bedrooms were spacious and beds were comfy.
We all would recommend the Lodge and want to thank you for allowing us to stay.
Reviewed by Joanne3.8★Feb 2019
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"We had a nice time at The Lodge - lovely gardens with the hot tub an added bonus."
All rooms perfectly adequate. The downstairs toilet broke during our stay, but was fixed the next day, so brownie points for efficiency. Couple of essentials were missing, a teapot and cooking scales. Getting a couple more chairs for the dining table might be an idea. Also, the 'start' button on the dryer is pretty much inoperable. But overall, a very good experience.
Reviewed by Joe3.8★Oct 2018
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"The Lodge is probably the best big house that we have stayed at."
The rooms were all spacious, with plenty of comfortable seating downstairs (no sagging sofas!), and large, good-quality beds. The kitchen was very generously supplied with crockery and cutlery so there were no problems with running out of plates etc. There were also adequate pots & pans to cope with cooking for a crowd. If you don't want to cook, we can recommend the Fish & Chip shop in the village, and also the Cedarbarn Farm Shop & Café, near Pickering, for an excellent Sunday lunch.
We did have a boiler failure during our stay but the owner quickly arranged for a plumber. There were a number of minor issues in the house that need attention, but overall it was well-kept, and various members of our party enjoyed the large garden and the hot-tub. Whilst you can just get five cars on the back yard, it is a squash for family-sized vehicles, and getting out again requires some manoeuvering!
Reviewed by Janet4.4★Sep 2018
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"15 of my friends and I stayed here for the weekend for my 60th birthday."
It was everything and more we could have expected. Apart from the Lodge itself and the grounds the Peacock Inn and local fish shop were welcoming and friendly.
I would come again in a heartbeat, especially the thought of Christmas in the dining room and all sat round the log fire.
Reviewed by carol5.0★Sep 2018
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"The cooking facilities were not sufficient for a group of 16."
The oven would not fit enough in and was very slow. This meant we had to eat in shifts. The pictures led us to believe there was an Arga but this didn't work. Nor were there anything like enough wine glasses. We were constantly re-washing them. There were only 15 chairs in the dining room and this was after we had gathered one from a bathroom.Then we had to use one from the garden with a cushion on it.
The position of the house on a main road and also a side road meant waking early morning from traffic and the lawns were badly maintained. We planned to play croquet but the grass was long and uneven.
The ground floor bedroom was well below standard. No mirror in washbasin room for shaving, not enough coathangers, No suitable mirror in bedroom next to a plug for drying hair.
However, overall, we had an enjoyable week and made the best of it.
Reviewed by Vera3.4★Aug 2018
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"We had the most amazing time at the cottage."
The cottage was bigger than we thought and the kitchen was huge. We stayed on a very sunny weekend so the garden was perfect for sitting around in the sun and the hot tub was brilliant in the evenings. The cottage is close to Scarborough and a few local pubs. We would definitely recommend staying here for any occasion. It’s perfect. Thank you very much
Reviewed by Hannah5.0★Jul 2018
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"We had a wonderful time and the children really enjoyed the Garden."
My only suggestion would be that as you have ground floor accommodation, you are thinking of the guests that may struggle with the stairs, but there was no high seating in the lounges and the sofas were very low and difficult to get up from. We were very lucky with the weather so I sat mainly outside.
Reviewed by Sharon5.0★Jun 2018
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"The Lodge was absolutely wonderful."
We had all the family together and it was the perfect space. The two living rooms kept everyone happy, and the garden and hot tub were just perfect. The landlord was fantastic and always at the end of the phone if we needed anything. We wil definitely be going back, and will definitely recommend The Lodge!
Reviewed by Gabby5.0★Jun 2018
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"The lodge was a lovely place to stay
The village had some lovely walks
It was ..."
The lodge was a lovely place to stay
The village had some lovely walks
It was Central to go to places nearby
Facilities are very good
Reviewed by Lynda3.8★Jun 2018
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"The property is wonderful."
Well maintained and luxurious with a very high standard of cleanliness. The gardens are worth the rental money on their own - simply stunning. Masses of space inside and we parked 6 cars. The kitchen is wonderful and all the bedrooms are super comfy. We did not have any problem with the road noise at all. The location is brilliant, with a shop just steps away, 2 good (though very different) pubs and fantastic fish & chips. Walk to Brompton by Sawdon and try The Post Office Tavern - we loved it! Great walks from the door - we didn't even go into Scarborough.
In 20 years of renting properties, the owner was the best I have encountered. Thoroughly professional, reassuring and very proactive. I would not hesitate to recommend this very special property.
Reviewed by Stephanie5.0★May 2018
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"The accommodation was lovely, although some repair work was required and for this reason I am not sure the property should have a 5 star rating."
The patio doors to the kitchen did not work properly and we had difficulty in opening and closing them. The back gates were in need of repair works and they kept swinging open in the wind and couldn't be locked safely. The advertisement for the wood stove should indicate that the starter pack will only last one day and perhaps highlight this in the final email, as we could have brought some from home but had to go out and buy additional wood. Only one toilet roll per toilet was provided - 4 toilets, and with us booking for 17 adults you can guess this didn't last long. We then had to go out and buy a 16 pack for the weekend. No one could connect to the WIFI all weekend and we followed the instructions to use the password at the back of the hub but it did not work.
Finally, the hassle I had trying to get in touch with the owners for the key code to the property was terrible. I would recommend that this is controlled by Sykes Cottages themselves as getting the key code on the day we are to commence our holiday, when most of our family members and friends had already set off from their homes, unknowing whether they would have somewhere to sleep that night is ridiculous!! The owner did eventually get in touch when we had already arrived and been given the key code from Sykes and kindly allowed us to stay until 5pm on our final day, however, the damage so to speak had already been done and completely put me off booking with Sykes Cottages again!!
Reviewed by Mandy3.4★May 2018
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"Lovely large house that suited us well."
As the weather was good children enjoyed the garden.
I would request that the gates were mended as they did not stay closed and as we had 6 children and a dog this was rather a nuisance.
The owner eventually got back to me with key info 2 days before our holiday and did not e mail or tx the information so was getting rather anxious. Apart from tat we had a lovely holiday and would use Sykes again
Reviewed by Helen5.0★May 2018
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"Fantastic place, the magnificent kitchen that looks out onto the lovely gardens was where we spent most of our time."
We all came from different corners of the world to meet up after 4 years and the place lived up to all expectations. Even a little shop over the road which was great for those small items we needed which was very handy. For the kids the hot tub was a winner. The rooms were great and the upstairs bathroom and the rain shower was cracking. The two pubs (5 mins walk) were well visited and don’t forget to try the local fish and chip shop. Being from Whitby originally, we were impressed with the fish and chips.
The owner Aran, was great when I enquired I had not received the required code.
Everyone of us absolutely enjoyed the place and the next time we all get together we will be diffently booking it again.
Reviewed by Kevin5.0★Apr 2018
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"You may want to get back to customers a little quicker when questions are raised."
I chased the company many times
Reviewed by Vanessa5.0★Mar 2018
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"We had a lovely week with family and friends and would book again although there were a few things which would have improved the experience
Kitchen bin full and needed emptying before we could use it
Tumble drier did not work and Washing machine was left full of water and did not work."
New fuses were bought and put into the plugs and both then worked.
4 /lamp / light bulbs not working on arrival (1 toilet light bulb) and no replacements found. Should keep replacements easily available as bulbs can go anytime.
main fuse box kept tripping plunging ground floor into darkness first 2 times were easily fixed by young family but after that it was very difficult for my 80 year old husband to fix as it is situated very high up on the wall.
Having said the above we would book again as it is a comfortable cosy place for a break
Reviewed by Mary3.8★Jan 2018
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"Loved this property, loved the hot tub and loved the location"
Reviewed by Shirley4.8★Aug 2017
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"There were 15 of us at the lodge, we had a fantastic weekend."
The building was more than big enough, comfortable and warm. Everything you need for a cracking weekend, we will defiantly book again.
Reviewed by Mark4.8★Dec 2016
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"A little disgruntled at the communication received from the owners."
We had to contact Sykes to obtain key collection details as both numbers provided by the owners weren't answered on several occasions. When we arrived the property was freezing, having a one and two year in tow wasn't ideal entering a freezing cold property. We rang the emergency number supplied by the owners and nobody answered. Luckily my Father in Law arrived later who is a plumber and sorted the heating.
On a positive note we loved the property and would definitely consider returning (now we know how to work the heating). We were very lucky to be able to enter the property early which we were very grateful of.
All bedrooms were comfortable, shower arrangements awkward as 2 are on the ground floor and only 1 on the second where the majority of the bedrooms are but wouldn't put us off returning.
Local pub coachman's inn provided us very nice meals on Friday and Saturday.
Cooking facilities within the cottage excellent.
Reviewed by Charlotte4.4★Nov 2016
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"Beautiful house, ideal for large groups."
Great location for lots of places of interest. There is some road noise but by the end of the holiday we'd become used to it. Dogs absolutely loved the garden. Hot tub a real bonus, used daily. Would definitely book again.
Reviewed by Karen5.0★Oct 2016
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"Great for large party, hot tub was a great hit."
Rooms very good, front bedroom on road side bit noisy in the mornings.
Reviewed by Robert4.8★Sep 2016
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"We went as a group of 15 work colleagues for a team building weekend and had a wonderful weekend."
The Lodge is beautiful, all the beds are comfortable. The Lodge is a good base to visit Scarborough, Whitby, Robin Hoods Bay and many other pretty places.
Only one small drawback at the Lodge, the shower near the downstairs bedroom wasn't working.
Reviewed by Isabel5.0★Sep 2016
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"Owner very helpful with the few problems we had"
Reviewed by Anne Margaret3.8★Aug 2016
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"An unexpected maintenance issue arose (water leak)."
The owner who was abroad, and had greeted us by phone from there shortly after our arrival, immediately arranged for the repair to be done. This required attention two days running and the owner offered some financial compensation for any inconvenience caused. We were very impressed.
It is a very large house. At change-over five cleaners are employed to prepare the house for the next occupiers! The only slight drawback of this property was that reception of the mobile phone signal was variable.
The equipping of this house is top notch, with fashionable decor and equipment especially in the large kitchen.
This house is handy for Scarborough and Filey, in fact the whole North East Yorkshire coast, as well access to lovely country walks. We had an very enjoyable stay with our whole family, children and grand-children.
Reviewed by Richard5.0★Aug 2016
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"We were very pleased with the property in general."
The well kept garden was secure for all the children, who played there all week, especially in more overgrown section which was their jungle hideaway and adventure playground. The kitchen was well appointed and was the focus of the house. Plenty of good quality crockery and cookware so that we could prepare family meals together; a pity therefore that there were a couple of minor items missing. Good knives need a sharp edge, but I couldn't find a method of sharpening them. Resorted to using an old trick of using a terracotta plant pot rim to get a decent edge, until a late arrival brought a steel with her. Also a whisk would be useful, as making scrambled eggs for twelve proved to be an issue.
The bathroom and shower rooms were very clean and well maintained, there was plenty of provision for the number of guests the property can hold. Similarly, bedrooms are airy and light, with good quality bed linen. A couple of the rooms had wardrobes that are looking a bit tired, but this is another minor concern. To my mind the bigger issue was that in a majority of rooms the Windows would not open, in fact the sash windows were covered with a sheet of clear Perspex. During our visit it was warm and the inability to open windows prevented us having a cooling breeze circulating the upper floors.
We would return to The Lodge, it is very easy to reach Scarborough and other parts of this beautiful county. The location is superb, the general setting is superb and the house makes having a family holiday easy.
Reviewed by Julie4.6★Aug 2016
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