Royal Victoria House

50 Customer Reviews

• "Lovely location."

  Great facilities. Comfortable bed. Good communication from letting agent and owner.

  Reviewed by Amanda5.0★Sep 2024

• "We booked the house to celebrate my husband's 65th birthday as we wanted somewhere large enough to accommodate our family including five grandchildren."

  The house is in a great location. A perfect place with everything we needed, spacious rooms, plenty of bathrooms and everywhere very clean. We loved the patio area where we sat out both evenings and enjoyed a drink after a busy day at the beach and seeing the sights. The hot tub was also a very popular feature! We would love to return.

  Reviewed by Thomas5.0★Aug 2024

• "As a family of 13 we had a very enjoyable 4 night stay here the house is well equipped and comfortable."

  The location is a short walk away from the lift to get to the promenade and beach. The hot tub is a nice place to relax at the end of fun filled days! The welcome pack was good to see on arrival. Would stay here again.

  Reviewed by Caroline4.1★Aug 2024

• "We've just returned from a lovely weekend stay from an absolutely outstanding home."

  The quality of everything in the home is fantastic, a well stocked kitchen and lovely quality bedding and towels. It was all immaculately clean with some lovely welcome goodies. Location is fantastic and we had ample parking on the road outside with permits we could use when out and about. Communication in the run up to and throughout our stay was great and I couldn't recommend a stay here more

  This is so great to hear and such wonderful feedback shared. The location is very special and parking has always been great. All we ask is please come to visit us again reall soon. Thanks once again! Property Owner

  Reviewed by Katrina5.0★Jun 2024

• "We were a party of 9 Adults, 4 children 5 years and younger and 2 dogs, the house was safe, comfortable and spacious, a great place for us to all get together, a secure garden was great for the dogs and the children plus the hot tub for us adults when the children were in bed."

  It very close to the beach, nice morning walks, parks and pubs, we had 5 cars with us and was concerned it was only road parking but we didn’t have any problems parking on the road, we had a few niggles getting used to the heating of the house due to changes in weather but a quick text to the owners and they promptly sorted us out, lovely house would definitely recommend it

  Thank for taking the time to give us this feedback and happy that you found all correspondence prompt. We are so pleased that you would definitely recommend and we so look forward to your joining us again soon. Property Owner

  Reviewed by Mandy5.0★May 2024

• "We were a group of 13 football mums/friends who enjoyed a weekend away at the house."

  We had a fantastic time. The house was perfect. It was clean, had lots of space, plenty of rooms with ensuites and basically had everything we could need. We wouldn't hesitate to book again in the future.

  This is so wonderful to hear as busy Mums/Friends having some luxury time for you is priceless and we are so happy the house proved perfect for you. All we ask is you come and visit us again soon! Thanks once again Property Owner

  Reviewed by Lisa5.0★May 2024

• "Excellent accommodation for a large group."

  Great location for things to do in and around Scarborough. Loved the hot tub.

  Thank you, we work very hard to ensure that the house is in excellent condition for each and every guest. We really appreciate you taking the time to share that you had such a great stay. The location is great and yes the hot tub is always a great hit. Alll we ask is that you come to visit again. Thank you! Property Owner

  Reviewed by Ann5.0★May 2024

• "A lovely weekend was had by all."

  The house is amazing and the dining room was great for our large party. An easy stroll into town. Hosts are super responsive. Would recommend.

  Great to hear all had a lovely weekend and thank for taking the time to share. The dining room is very special and great for large parties. Location is really special too and thank your for your kind works that you found us to be responsive. Alll we ask is that you come to visit again real soon. Thank you! Property Owner

  Reviewed by Maureen5.0★Apr 2024

• "Had a great weekend here with a group of friends, the house is huge and has all the amenities and luxuries you could want - would definitely reccommend!"

  It is really wonderful to hear you had a great weekend bringing a group of friends together and that you would definitely recommend. We continue to work really hard to keep the house in the best condition and hearing that you had all the luxuries you could want is marvellous! Alll we ask is that you come to visit again real soon. Thank you! Property Owner

  Reviewed by Daniel5.0★Apr 2024

• "An absolutely wonderful stay."

  Spacious and considered. Our party was 14 - youngest 8yo, oldest 81yo. Each had their own space with the kitchen as usual being the hub of everything. Hosts couldn't be more accommodating.

  Thank you so much for this really fantastic feedback. To hear that you had such a wonderful stay with a place for all. The kitchen was designed very much to be the hub of everything, to bring family and friends togehter. Such a lovely range of ages and all we ask is that you come to visit again. Thank you! Property Owner

  Reviewed by Dave5.0★Mar 2024

• "Property is in a good location for access to all of Scarborough within 5 minutes but a nice quiet area."

  . The property was very clean and everything you need to relax with no worries. There is enough space for a large group or family and with toys to keep kids entertained and hot tub for adults, you can enjoy the day here without having to go out if wanted. All bedrooms and living spaces are of good size, would book again

  We are really pleased to hear the location and size of living spaces worked so well for you. Also very happy to hear you will book again. We look forward to welcoming you back real soon and thanks once again! Property Owner

  Reviewed by Matthew5.0★Mar 2024

• "Had a lovely weekend with family."

  Kitchen is very well stocked with everything you could need, loved that the table easily sits 14 so the whole family could eat together. Location was great for the beach, garden was ideal and enclosed for the dogs, heating and hot water were great and the hot tub was so relaxing. I was a little worried about parking because we had lots of cars between us but honestly I needn't have worried, we all parked no problem at all. If we had any criticism, some of the metal bed frames were very noisy and the property could definitely benefit from a downstairs toilet (we were traveling with an 87 year old who struggled with the stairs) but honestly we all really enjoyed the stay. If you are thinking of booking, do it, you wont be disappointed.

  We are so pleased you have such a lovely weekend, that you found everything well stocked and that the location was great. Parking is never an issue with plenty available near and around the property. On the downstairs toilet the house is over 100 years old and we had of course wanted to accommodate a downstairs toilet but we are unable to do so due to the pipes and plumbing available. We are so pleased you really enjoyed your stay and look forward to welcoming you again reall soon. Thank you Property Owner

  Reviewed by Hayley4.7★Feb 2024

• "Fantastic stay for New Years family celebration."

  Plenty of space and comfort to accommodate our party of 14, ages 2- 65. The whole house was spotlessly clean, rooms were spacious and beds comfy. Some of our favourite features were the large open kitchen, that became the main hub of the house- plenty of space and everything you need for cooking up a feast for a large party (We cooked 3/5 evenings). We also loved the large dining room table enabling us to all sit together for meals and gather for board and card games with the log burner on- just perfect. The hot tub was a great addition for relaxing in once the kids were in bed. The location was perfect with the beach and the town just a short walk away- we loved having a walk along the beach on New Year’s Day as the sun was shining. Absolute gem of a house and location well equipped for a large party- we will be back Kelly & Family

  We thank you so much for this wonderful feedback and to hear that you all had such a fantastic stay is really pleasing.. The kitchen really is a great hub for all and caters well for celebrations. You left the house in such great condition and we really thank you for this. All we ask is that you come and visit again real soon. Thank you Property Owner

  Reviewed by Kelly5.0★Dec 2023

• "The house was truly beautiful and the location was perfect."

  The owner had put up a Christmas tree which was a lovely touch. The rooms were spacious and comfortable, and the hot tub excellent. The kitchen was huge, we spent a lot of time in there! A few things would have improved our stay: A small welcome pack on arrival ie tea, coffee, milk, and more toilet rolls! No downstairs toilet!! The storage in the bedrooms. We had no wardrobe in our large bedroom, only a small set of drawers, so we had to hang our clothes on the back of.the door. Another room only had a wardrobe and no drawers, while the wardrobe in another room was just a tallboy. If our stay was longer than 3 days, the lack of storage would have been an inconvenience. The WiFi went down on the second day and despite the owner acknowledging and apologising, this couldn't be rectified during our stay (a slight inconvenience to a couple of the party) On the whole, there were far more positives than negatives, but just a few extra touches would greatly improve the house

  We are so pleased that you found the house to be beautiful and that the location was perfect. Thank you for taking the time to provide feedback it is really helpful. On the matter of the welcome pack, we have taken this on board and are now working on a new type of welcome pack for our guests. We plan to bulk buy in the coming months and have as much prepared as possible. Due to the size of the house and the quality of the changeover we always endeavour to deliver time is constrained so having this prepped will be key. On the downstairs toilet the house is over 100 years old and we had of course wanted to accommodate a downstairs toilet but we are unable to do so due to the pipes and plumbing available. We will now ask the Sykes team to announce this more clearly in the details but thank you. On the wardrobes, we continue to add items of the property ensuring it remains fresh and luxurious. Recently we added further paintings, mirrors, and furnishes as one example. Wardrobes is something that was on the list and post the busy festive period we will revisit this. The wifi was a provider issue and so was out of our hands but we know we worked to ensure you were all kept informed we are sorry for the inconvenience. Thank you once again, all we ask is please come and visit again real soon! Property Owner

  Reviewed by Annette4.7★Nov 2023

• "A great property in a great location, 10 mins to the centre."

  The owners were helpful with an issue we had getting into the property on the first day and also allowed us in early on the day of arrival which was appreciated. One small complaint would be the heating- it is controlled remotely and didn't come on until 9am which made the house cold when you got up in the morning.

  We thank you for sharing this with us and are pleased you found the property location great. The location is beautiful and really offers plenty of opportunity to explore and enjoy this beautiful part of the country. On the heating we appreciate this share and have already taken this into account. We do put in the welcome pack that should you it need adjusting this can always be done but may have been missed on this occasion. We try to ensure that the house is maintained at a comfortable temperature for all our guests and will now include this in both the email and pack. All we ask is that you visit us again real soon. Thank you. Property Owner

  Reviewed by Matt3.4★Oct 2023

• "House is absolutely gorgeous, location was perfect for what we needed."

  Everyone loved it and had a great time, nothing negative but the only feedback I have is there were a few rooms without mirrors which was tricky at times.

  We thank you so much for this wonderful feedback. We have taken on board about mirrors and we will look to source some in keeping with the luxury of the house. All we ask is that you come and visit us again real soon. Thank you! Property Owner

  Reviewed by Olivia5.0★Oct 2023

• "Beautiful property in a great location."

  The property is spacious, well maintained and fully equipped. The owners were really helpful and responded to our queries promptly. The hot tub was hot on arrival and remained hot for our stay. We really enjoyed our stay and I would recommend this property to everyone.

  Thank you so much for this wonderful feedback. All we ask is that you come and visit again real soon. Thank you! Property Owner

  Reviewed by Oyenike5.0★May 2023

• "Just enjoyed a lovely Coronation weekend to celebrate my 60th with family and friends."

  House beautiful, well appointed with everything you could need. Some of our party experienced difficulties with showers being either too hot or not warming up enough so might want to check thermostats. For future improvement, long term, the hall games cupboard would make an excellent downstairs loo as there are a lot of stairs for old legs!!!! That said we would definitely come again!

  Thank you so much for taking the time to provide feedback. We are so happy that you had a lovely weekend for such a important birthday. We have taken on your feedback and the showers have all been checked. On the downstairs toilet this has been looked at and due to the property been Victorian we are unable to fit one in the area mentioned. There is another 5 available in the property but we de appreciate the feedback. Please do come and visit again. Thank you. Property Owner

  Reviewed by Carole4.7★May 2023

• "We loved our stay and were very happy with the house facilities and equipment and the high standard of cleanliness."

  The central location was ideal too. Thanks for a memorable holiday

  Thank you so much for this feedback and sharing that you had such a memorable stay at Royal Victoria. The location is really beautiful and we work really hard to ensure the house is of the highest standard. Thanks once again and please do come to visit again real soon. Property Owner

  Reviewed by Susan5.0★Apr 2023

• "Gorgeous house in a great location."

  We stayed to celebrate a big birthday with family ranging from 89 year old down to 3 year old and the house was perfect for everyone. The hot tub is an added bonus. We hope to stay here again.

  We thank you so much for this wonderful feedback. It is so lovely to hear that you & your family had a perfect stay for a birthday celebration. We would love for you to come and visit again soon. Thank you! Property Owner

  Reviewed by Julia5.0★Mar 2023

• "Four families, 8 adults and 7 children all stayed at this property for a long weekend and had a great time together."

  It’s a large , traditional and well kept property just a short walk from the sea. More than enough space with great facilities including a hot tub and huge dining table to fit us all round. Owners easily contactable and friendly. Would definitely stay again and recommend to others.

  It is so lovely to receive this great feedback especially that the location and facilities worked so well for you all. We very much look forward to welcoming you again in the near future. Thank you! Property Owner

  Reviewed by Robert4.7★Dec 2022

• "What a great property and so well appointed, we needed for nothing as the house catered easily for the 7 of us."

  The bedrooms were so spacious with comfortable beds. The house afforded us with plenty of space and we usually congregated in the kitchen and spacious dining room. The 7 of us only meet once a year as we live in different parts of England and Wales and it was our 19th year and everyone said it was the best house we have stayed in. Thank you for a fantastic stay.

  We thank you so much for taking time out to share this great feedback. It is so wonderful to hear that you had such a fantastic stay. We have worked really hard to ensure that the property gives all our guests plenty of space, character, comfort and facilities to be enjoyed by all ages. We are so thrilled to hear that on your 19th year of meeting as a group you found Royal Victoria House to be the best! All we ask if that you come and visit us again soon. Property Owner

  Reviewed by Malcolm5.0★Nov 2022

• "We had a great stay, good base to explore the surrounding areas."

  Thank you so very much for this wonderful feedback. We are so pleased you found the location great and was able to explore the beautiful surrounding areas. We very much look forward to welcoming you again very soon! Property Owner

  Reviewed by Stuart5.0★Oct 2022

• "We had a lovely weekend at the Royal Victoria."

  It was a family celebration and the house was ideal for our needs. The only thing missing was an oven glove which is really minor and we did manage. Although it is street parking we all got sorted near to the property.

  Thank you so much for this wonderful feeback. We are so pleased you had a great celebration and the house met all your needs. Oven gloves have now been replaced, so thank you for brining this to our attention. We look forward to you visiting again! Property Owner

  Reviewed by Julie4.7★Sep 2022

• "Lovely house in a great location - the house was clean and well decorated only downside was lack of a downstairs toilet, lack of wardrobe space in some rooms and a slight musty smell in the living room."

  Otherwise it is great house for a large group .

  We thank you for this feedback. The musty smell has been raised with the management team and has been addressed. Please do come and visit us again! Property Owner

  Reviewed by Kathryn4.1★Aug 2022

• "The property was well maintained and modern furnished."

  Its clean and well equipped. We were a party of 10 and the house was ideal for is. One of our party left a pair of trainers and Callam the owner went about and beyond to get these returned to us. I can highly recommend this property and would definitely book again.

  We thank you so much for kind feedback and very pleased to get your trainers back to you! Please do come and visit us again. Property Owner

  Reviewed by Irene4.1★Jul 2022

• "Lovely big house but definitely lacking in some areas ie lack of wardrobe and drawer space in bedrooms."

  Nowhere to hang towels in the bathrooms. No floor length mirrors in most rooms. The 2 rooms on the first floor are beautiful, however on the second floor really need some attention and updating. The tvs did not work. My elderly mum and dad stayed in the room on the back with the toilet and their bed was appalling. Slats on the floor, sleeping in dips. My husband had to try and fix it up a little for them. Kitchen could benefit from sharp knives and utility a screen to hang laundry/towels. The lack of wardrobes/drawers was the biggest issue as we had to live out suitcases for the week. Not what you expect. For the money, we were a little disappointed.

  Thank you for your feedback. Your comments are very out of character for the property. We are on hand to help with any issues during your stay and had we been called, we would have been straight around to help you. All of the bedrooms have plenty of wardrobe and draw space. The family room has a cabinet for storage but we may look to replace this following your feedback Most of the bathrooms have towel rails however if they aren't present, you can leave towels on the radiators or hang on the doors All rooms are decorated to the same standard in keeping with the 4 tick rating we have from Sykes We would like to advise that on the feedback with regards to bed slats and mirrors we are in process of having the bed addressed and looking to source some further mirrors. In regards the bedrooms needing some updating we have had quality carpets fitted in both and with regards a set of knives this will also be sourced in the coming weeks. We thank you for your feedback and would like to assure you that all has been addressed with urgency. Thank you once again. Thanks again for your feedback. We do appreciate your comments Property Owner

  Reviewed by Donna2.8★Jul 2022

• "Had one or two small issues but were immediately sorted by owner … Excellent Communication with owner ."

  Would recommend to my family and friends …. Just love Royal Victoria House

  Reviewed by Marilyn5.0★May 2022

• "Fab house to stay in for a girls weekend away."

  Lots of space and very clean. Great location and parking outside the house was a bonus. Would definitely recommend this property.

  We are so pleased to hear that all the girls had a fab weekend away. We look forward to your coming to visit again. Thank you! Property Owner

  Reviewed by Lynda5.0★May 2022

• "Lovely house for our recent family stay."

  Well located close to the attractions but in a very quiet area.. Would definitely go back to this house with either my extended family or group of friends.

  This is wonderful feedback and we look forward to your return. Property Owner

  Reviewed by Carol5.0★Apr 2022

• "The property was simply perfect, so spacious for a family gathering, location was fantastic for enjoying Scarborough, we will highly recommend to all."

  Thank you to the property owner

  Reviewed by Kathryn5.0★Apr 2022

• "Absolutely fabulous home everything and more."

  Family party celebrating a 40th birthday from the children to the adults we all had a fabulous stay hot tub was fab the house was equipped with everything needed. We honestly did not want to leave would highly recommend.

  This is fantastic feedback and we are so very pleased that you had such a wonderful stay. We look forward to welcoming you all back again soon. Property Owner

  Reviewed by Lisa5.0★Apr 2022

• "Highly recommended."

  Thank you and we look forward to welcoming you again. Property Owner

  Reviewed by Rob5.0★Apr 2022

• "Absolutely gorgeous house."

  Everything we needed. Home from home.Great location, easy parking. We all loved it. Would definitely recommend and return.

  This is so great to hear and we look forward to welcoming you again soon. Property Owner

  Reviewed by Ceri5.0★Mar 2022

• "Had a lovely long weekend with friends here recently, four families but the house is so spacious it didn't feel like it."

  The kids had plenty of space to play and relax in the games room whilst we chatted together over the massive dining table or around the island in the kitchen. We had ample space at meal times and never a queue for the loo as there are loads around the house. The family bathroom however was something else, the shower was fab but the bath was perfect - ultimate relaxation! Not far from the beach and shops and takeaways close by so we didn't have to cook too much although the kitchen was well equipped if we had wanted to. All of us would happily come back again

  Thank you so much for this great feedback and we are thrilled you enjoyed your stay. Please come and visit us again soon. Property Owner

  Reviewed by Thomas5.0★Feb 2022

• "The house was perfect for our family holiday, plenty of room for all of us both upstairs and downstairs."

  The kitchen was well equipped and it was nice to have a table in the dining room that seated everyone including room for two high chairs. Bedrooms were spacious and most had en-suite facilities. The only thing possibly lacking was a downstairs toilet, not an issue for us but any elderly clients might struggle to be up and down the stairs a few times a day. The hot tub was a welcoming spot to relax in after some bracing walks along the beach!

  Thank you so much for this great feedback it is always great to hear back from our guests. We are so pleased you found the property great for space, equipment, and facilities. We so look forward to seeing you again in the future. Thanks once again. Property Owner

  Reviewed by Robert5.0★Feb 2022

• "Lovely house , well equipped and easily large enough for our three families."

  Good communication from the owners prior to our stay.

  Thank you for the lovely feedback, we are so pleased you had a wonderful time in our beautiful house thank you for booking with us and hope to see you again Property Owner

  Reviewed by Marcus5.0★Feb 2022

• "Lovely place, perfect for both family weekends away."

  Great location too in Scarborough.

  Thank you so much and hope to see you again. Property Owner

  Reviewed by Amy5.0★Jan 2022

• "The house is lovely, clean, very spacious and comfortable."

  Great for family and friends gatherings. Our group was four families of all ages and all had a great weekend away. We would definitely recommend this property.

  Thank you so much for the wonderful feedback and for staying at our holiday home, we look forward to seeing you again. Property Owner

  Reviewed by Rachel5.0★Jan 2022

• "I hired the lovely Royal Victoria House in mid January for my 40th birthday celebrations with family and friends."

  As I am local to the area, it was a perfect location for family travelling from all over the UK to stay for the weekend, as well as myself and my family. What a perfect stay we had! The house was everything we expected and a whole lot more. The facilities are excellent and the owner's could not have been more helpful. As soon as they found out it was for a special occasion, I was given early access to the property so I could get set up prior to family arriving. The house is so spacious and all the rooms so beautifully kept and so many rooms!! The guests ranged from aged 6 through to 76! Each guest LOVED the house, especially the younger ones. The 'games room' proved to be a big hit, as did the hot tub! The youngest member got extremely attached to 'Dobby' - a resident giant stuffed dog he found in one of the bedrooms. Too upset to part with him, we cheekily asked the owners if we could possibly buy Dobby as he really was distraught at leaving him behind. To his delight, the owners let him have Dobby. And he has barely left his side since!! Such a lovely thing to do and it made his break away 'the best EVER'!! So thank you again for a great stay & we hope to visit again soon - with Dobby in tow no doubt!! We would all highly recommend the property for anyone looking to stay in a perfect location in Scarborough! 5*

  We thank you for taking time to give us such wonderful feedback and to celebrate your 4th at RVH. We are so pleased that you and your family expectations and more was met. We were pleased to be on hand and specially to make the youngest member very happy to have a new friend ‘Dobby’. We look forward to welcoming you again! Property Owner

  Reviewed by Rosie5.0★Jan 2022

• "The house is beautiful, big and very spacious Great for family gathering or ..."

  The house is beautiful, big and very spacious Great for family gathering or celebrating a special occasion, I would definatley recommend this property

  We are so pleased you enjoyed your special occasion in our wonderful house. Thanks for booking with us and we hope to see you again soon. Property Owner

  Reviewed by Sharon5.0★Jan 2022

• "A super house with all the facilities you need."

  Excellent location. Very good for a family with children.

  Thank you so much for this great feedback and for choosing to stay at Royal Victoria House. We look forward to welcoming you again in the future. Property Owner

  Reviewed by Leonard5.0★Oct 2021

• "Lovely house, we really enjoyed our stay."

  Nice and close to the South Bay. Just a couple of minor points, the en suit bathrooms could do with a shelf for bathroom items. There is no lock on the 1st family bathroom. The toaster is a bit ancient, a new 4 slicer would be beneficial. Otherwise I'd certainly recommend this house to anyone.

  So pleased you enjoyed our beautiful house. Thank you for booking with us. We have noted your points and have them on order, so thank you for lettings us know and making us aware. We hope to see you again soon. Property Owner

  Reviewed by Helen5.0★Sep 2021

• "Fabulous holiday let which suited our llarge family and was in a great central location"

  Reviewed by Maria5.0★Sep 2021

• "House is in a lovely location perfect size for entertaining"

  Reviewed by Jacqui4.7★Sep 2021

• "This was an excellent holiday let which we would love to return to."

  It was very clean, comfortable, spacious and homely.

  Reviewed by David5.0★Apr 2021

• "It could benefit the use of a toilet on the ground floor for those with children and elderly people with walking difficulties Apart from that the house was very welcoming and had lots of added features."

  Thank you for staying at Royal Victoria House and providing a review. We value customer feedback and take on board your comments, we will be looking to installing a ground floor bathroom in the near future to cater to customers who find it more difficult with mobility, in the meantime there are 6 other toilets within the house. We're glad to hear you enjoyed your stay. Property Owner

  Reviewed by Paula4.7★Sep 2020

• "What a wonderful time we’ve had at the Royal Victoria house."

  The accommodation it’s self is well equipped and very clean and tidy. We found the location was perfect for us and parking wasn’t a problem. The hot tub is perfect for relaxing on an evening after a fun filled day out with the kids. It was lovely to receive a text half way through our holiday from the owners asking us if everything was okay. If your thinking of booking this accommodation for a family holiday or a weekend away with friends I definitely recommend it. We enjoyed our stay so much we’ve booked again for next year.

  Reviewed by Sara5.0★Aug 2020

• "The property was lovely but there were little irritations that made us unlikely to book here again:- 1."

  The recycling bins were both full when We arrived. We actually brought a bin bag full of recycling home as we had left 2 bags in the place suggested. 2. The check in and check out times had been altered for the Covid 19 cleaning but the kitchen floor was still wet at 17:20 when we arrived on 24th July. 3. A double bedroom on the 2nd floor had a dodgy door lock which resulted in the 5 year old being locked in the room.

  Thank you for your feedback. The owner will now leave information on recycling collection dates for future guests based on your information. Check in times have altered to allow for additional COVID cleaning, which is why the kitchen floor was slightly wet on your arrival, apologies for this it was the last job the cleaner did before leaving. With reference to the lock on the door, if the owner had been made aware of this issue during your stay they had a whole team on standby who could have resolved this issue for you in a matter of hours, it is regretful that they were not given the opportunity to do this to make your stay more enjoyable. We hope it didn’t detract from your time at Royal Victoria House and you had an enjoyable time there. Property Owner

  Reviewed by Mary5.0★Jul 2020

• "The house we stayed in exceeded the expectations and listings didnt do it justice to its full potential."

  It was beautiful, clean, welcoming fron the moment you walked in the door. The owners had thought of everything. Will definitely be recommending to friends.

  Reviewed by Rachel5.0★Mar 2020

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