The Salthouse Apartment 2

10 Customer Reviews

• "We booked all 3 apartments has a family and we were delighted with whole place."

  Each apartment was well thought out in design and the facilities offered. it allowed us to gather has a family in the down stairs apartment for food drinks an a catch up.the downstairs apartment has bifold windows which allowed the dogs in and out freely with some lovely hanging lights. There was everything you could possibly need. washers, dishwashers,all your cleaning equipment and complimentary tea coffee and milk and biscuits for your arrival,shower shampoo and soap and towels.the beds and sofas were comfortable too. We loved everything about this place. Just down the road were some lovely gardens to walk around that overlooked the beach and town an the walk down to town was lovely, a little Cliffe tram is available if your not up for the walk down or back up. Parking out front or on the side street is freely available.we all loved each apartment and would definitely return.also great that each apartment can be rented out independently of the others is good there is keypad security to each apartment for this reason.

  Reviewed by Heather5.0★Nov 2024

• "Lovely apartment wish it was mine everything you need nice area warm and ..."

  Lovely apartment wish it was mine everything you need nice area warm and comfortable would recommend only drawback very small sink in bathroom hope to return soon Heather

  Thanks for your review Heather and really happy you liked the design and decor. The sink is the biggest we could fit in that space - sounds like it didn’t affect your stay though. Hope to welcome you again soon. Property Owner

  Reviewed by Heather4.7★Sep 2024

• "After our stay at the Salthouse we can honestly say it was really lovely."

  Although an issue initially with power loss on the second day occurred it was swiftly resolved. The out of hours service was brilliant and Lucy looked after us exceptionally both in preparation and during our stay. Thankyou once again we will definitely be coming back

  Thanks for your lovely review and we look forward to welcoming you back very soon. The power issue was unfortunately a local power surge which was out of our control. Pleased that it was resolved quickly. Property Owner

  Reviewed by Lisa4.7★Aug 2024

• "Really enjoyed our stay - thanks"

  We are really pleased you enjoyed your stay and hope to welcome you back again. Property Owner

  Reviewed by Rich5.0★May 2024

• "There was no hot/warm water & the apartment was 9 degrees on arrival, this managed to increase to 14 degrees."

  The owner was made aware & a plumber visited the following day unable to fix the problem. The owner moved us to the apartment 1 downstairs. The apartment was warmer but there was the same problem with the water. There was no attempt to resolve this, so we had no hot or warm water for the entire stay, which was December/Jan. Family with 2 children. The owner thinks that it's OK to treat guests this way and refuses any form of compensation! Appalling. This must be an ongoing issue as the cleaner commented they'd had people mention it before! Stay away unless you like cold showers!

  This feedback is so disappointing and we would like the opportunity to respond... After arriving on 29/12 into Apartment 2 the guest first made us aware of the issue with the hot water on 30/12 at 11.30am. A plumber was called out and came to the apartment within the hour and confirmed that there was an issue which couldn’t be fixed straightaway. We immediately offered a move into Apartment 1 downstairs - a larger apartment. As the guest wasn’t happy with the bed configuration (2 kingsize rather than a kingsize and a bunk) we agreed that they could use BOTH apartments for the duration of their stay. On 30/12 our cleaner had tested the hot water in Apartment 1 and messaged me at 4.30pm to confirm that the hot water WAS working (a standard practice of ours). She also tested the water after departure on 3/1 and confirmed that it was working and hot from ALL taps and showers. So as far as we are concerned there were no issues with the water. She did not make the comment to the guest about there being an ongoing issue - she is our regular cleaner and following these comments I have double checked this with her. If you are considering booking a stay with us please read all the other 100% feedback reviews of our property. Property Owner

  Reviewed by Alison2.5★Dec 2023

• "Absolutely thrilled with the accomadation."

  Spotlessly clean and stylish. Will definitely be back when visiting scarborough again. We'll done.

  We are really pleased you enjoyed your stay - our cleaning team take great pride in their work so I'll be sure to pass your comments on. We look forward to welcoming you back to Scarborough again soon. Property Owner

  Reviewed by David5.0★Oct 2023

• "Fab fab fab ."

  This apartment was great

  Thanks so much for your lovely review - we hope to welcome you back soon! Property Owner

  Reviewed by Joanna5.0★Oct 2023

• "A wonderfull surprise to find a modern clean fresh apartment that caters for dogs, even supplied us with dog bowls and biscuits."

  We Highly recommend.

  Delighted to hear you enjoyed your stay - as dog owners ourselves we recognise the importance of our four legged friends whilst not sacrificing cleanliness and style! Hope to welcome you back soon. Property Owner

  Reviewed by Chrissie5.0★Sep 2023

• "We absolutely loved our stay at the salt house apartment and we would love to come back."

  I can only recommend that there be a small hoover provided.

  So pleased you enjoyed your stay and we look forward to welcoming you back soon. We have provided a hoover for guests' use - it is in the boiler cupboard by the bathroom, tucked away ;-) Property Owner

  Reviewed by Shani5.0★Aug 2023

• "Stunning apartment, 2 mins from beautiful south cliff gardens, shops and cafes a short walk away"

  Thanks so much for your lovely review of The Salthouse - we hope you will return to stay again soon. Property Owner

  Reviewed by Carlee5.0★Aug 2023

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