Fern House

14 Customer Reviews

• "We were very happy and comfortable with our short break at Fern House."

  Will hopefully be back next year for another stay. Little concern regarding part of ceiling in dining area and maybe a little spruce up of front of house. Owners should be proud of the way their holiday home is presented.

  Reviewed by Teresa4.7★Sep 2024

• "This holiday 'cottage' is spacious, well maintained and spotlessly clean."

  Excellent utilities and comfortable beds. The recommendations in the House Book are absolutely true !The one tiny point would be that the lovely stripped-pine doors have warped slightly and a few don't close properly. That is easily remedied. We would recommend this house,wholeheartedly, and will be back as soon as we can !

  Reviewed by Malcolm4.7★Sep 2024

• "Overall this is a nice property."

  Good location in close proximity to amenities. Attractive interior with a well equipped kitchen. The rooms are sparsely decorated but nice fixtures and furniture. The green sofa in the living room is not comfortable and probably fairly old. Upstairs beds are comfortable but the bathrooms are a bit of s let down. Both shower heads were blocked and had to be cleaned. Shower plumbing also leaks which leads to low water pressure. The fan in the en suite bathroom was thick with dust and we had to clean it. Mattress toppers and pillow protectors were filthy. So overall cleanliness was not great. The rear garden is nice and enjoyed an evening there.

  Reviewed by Wayne3.4★Sep 2024

• "Loved our short stay."

  Nice property in a good location.

  Reviewed by Anne4.4★Aug 2024

• "We found Fern House an excellent base from which to discover Whitby."

  The house was spacious and very comfortable. The decor was modern and the house was well equipped with everything we needed for a relaxing stay. Would highly recommend.

  Reviewed by Michael5.0★Aug 2024

• "The house was lovely and spacious, ideal location."

  The disappointment is with yourselves and not being able to contact you. Your emails are always 'no reply' and we searched your website and couldn't find a phone number. When we left the house we couldn't get the key safe to lock. We needed to speak to you for instructions as to what we should do. As you make it very difficult to contact you we had no alternative but to post the keys through the front door.

  Reviewed by Gilly4.4★Jul 2024

• "Great place only comment better tv channels but other than that beautiful place very well equipped"

  Reviewed by Theresa5.0★Jun 2024

• "Property was lovely, beds were very comfortable only issues was there was a lot of dust, hairs on floor in bathroom and cobwebs everywhere, parking was hit and miss during the day due to workmen working on another property nearby but it was fine in the evening, we would stop again but the cleaners need to do a better clean before changeover and the kitchen window needs cleaning inside."

  Linda, I am very sorry to hear that the property hadn’t been cleaned to the level we would expect. Many thanks for bringing this to our attention. We will notify the cleaner and also ask the Yorkshire Costal Cottages to do some additional spot inspections to ensure this doesn’t happen again. Property Owner

  Reviewed by Linda4.7★May 2024

• "Lovely property and great location, immaculate toilets, bedding , towels and very well equipped kitchen however small attention to detail lets Fern house down dust webs and under sofas needed cleaning and curtains in front room window had mould on them ."

  This would not stop me from staying again but the owners need to be aware if they are paying a fee for cleaners .Outside space was fantastic for outside dining.Overall a lovely stay .

  Reviewed by Gail4.4★Apr 2024

• "Lovely property, lots of space and very well equipped."

  Clean and tidy, comfy beds and everything needed for our stay. Brilliant location

  Reviewed by Colin5.0★Mar 2024

• "What a beautiful property, everything about it was fabulous quality, the kitchen had everything you would need."

  10 mins walk into the centre of Whitby. Plenty of living space for 6 adults. Could do with an outside light at the front door, so you are able to see where you are putting the key. We have booked for next year

  Reviewed by Nichola5.0★Oct 2023

• "Beautiful house and the location is fab."

  5 mins to west cliffe sea front and about 15 minutes walk to town one way and 15 minutes to a lovely pub called the White House. Lovely pub and food and the setting is beautiful. Amazing sunsets. Will definitely book again if available. Only negative is the late check in and early check out. 16:30 & 09:30. And would benefit from new garden furniture to take advantage of the south facing garden.

  Reviewed by Angela4.4★Jun 2023

• "Great house for a holiday and just a short walk to the beaches and town."

  . Facilities are very good and added bonus of easy parking and good outside space to sit . We liked the fact that it is situated on the A174 enabling us to catch the 4x buses either south into the town , Robin Hood's Bay and Scarborough or North to Staithes. A real bonus for golden oldies!

  Reviewed by Iain5.0★May 2023

• "Fern Cottage was beautifully furnished, the decor was minimal and tasteful and the house was warm."

  We had good weather so we were also able to use the outside seating/garden area, which was a bonus. We had everything we would want. The house is in a good location for every location in Whitby. The only not criticism I would say which is not a criticism really is, please make the arrival time earlier and the exit time later on the property. Although, I phoned the owner who was extremely helpful and let us go in earlier than expected and also on leaving day we could leave our bags and had another half day in Whitby. Which was extremely good and helpful, we were so grateful. We will be booking this cottage again. If there was a lockup area where bags could be left as our transport from West Yorkshire was by minibus, this would also be very helpful.

  Reviewed by Joan5.0★Apr 2023

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