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"Lovely stay at Sam's Place."
Great location for visiting many places on foot or in the car. Will be recommending to others.
Reviewed by Claire4.7★Aug 2024
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"A nice, comfortable, clean property."
Perfect base for a family holiday.
Reviewed by Mark5.0★Aug 2024
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"Marvelous house had everything you could want excellent location with shops and ..."
Marvelous house had everything you could want excellent location with shops and a takeaway within easy walking distance ,cannot praise it enough
Reviewed by Dave5.0★Jun 2024
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"About 10 minutes to reach the beach with an excellent shop just across the road this property has everything."
A true home from home
Reviewed by Alfred5.0★Mar 2024
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"A true home from home, a short walk from both beach and town amenities"
Reviewed by Alfred5.0★Mar 2024
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"A lovely property in an ideal location for travelling round the area."
Having a drive to park in is a bonus in Whitby. The buses are very regular and stop just at the bottom of the road. The shops are also just at the bottom of the road. We had everything we needed in the property, but would have liked to have some mirrors in the large bedrooms. A very comfortable and clean property.
Reviewed by Margaret4.7★Oct 2023
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"Very well modernised property with good facilities."
Everything works. Good position in quiet cul-de-sac only two minutes from Costcutter convenience store on the main road. We love Whitby, Sandsend and Runswick Bay. This is by some way the best holiday property we have found in the area.
Excellent communication with the owner who is dealing with rather unsatisfactory cleaning company.
Reviewed by Martin4.1★Sep 2023
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"The house and the layout was just what we wanted and expected, the location was great for walking into Whitby and exploring the area, we had a lovely holiday with lots of sunshine."
However, the reason for the varied ratings is as follows:- Firstly we would have given a 5* rating except for the not so high standard of cleaning. When we arrived everywhere looked spotless, however, all was not as it seemed. The oven was filthy, my husband cleaned it just so we could use it. The kitchen sink was disgustingly filthy, I cleaned it with my very useful "Pink Stuff". There was also a nasty smell in the kitchen, drains perhaps??? Dusting needs addressing, there is a long cobweb hanging in the ensuite, window ledges, doors, inside the wardrobe and more. The facilites were adequate, but we have rented properties from you with superb facilities. We were disappointed to note the Welcome Basket which was beautifully presented was actually empty, and we are aware that in the past it was full, it says so in the comments book. Secondly, the black mold ... this was present in both double bedrooms was not only disgusting, it is downright unhealthy. In the second double it was all over the walls, ceiling and behind the bedside cabinet, the window ledge and the blinds. In the main bedroom, at the window side of the wardrobe, behind the radiator, the window ledge and the blinds. Also both showers had black mold around the sealant. (No excuse for this). During my long life I have had many professions, one being a "Professional Cleaner". Never would I have been able to present a property in that condition. I appreciate there is a time limit, but a professional cleaner knows not only how long it takes to clean a house, but also how to do it properly within a time limit. Black mold is a Health and Safety issue and no house should be let in that condition. The only reason we did not complain at the time was the problem was too large to be dealt with quickly, and we did not want our holiday disrupted. The onus for the mold being reported should be upon the cleaning company, who in this instance failed to do so. I have photos to back up my claims. It is so easy to be dissatisfied with cleaning standards, especially when the last property we rented from you was of an excellent standard, which also had an excellent Welcome Basket. Kind regards Ian and Patricia
The cleaning team were a surprised by this feedback. You did not contact us during your stay to ask for anything to be remedied. We purposely provide our personal contact details so that guests can contact us. Sykes asked you for the promised photos - but none were forthcoming. We contacted the management team of our cleaning company to separately inspect the property and provide a formal report. There was no reported health hazard as you've stated. To draw a line under this singular feedback, whatever was found was quickly corrected and we're glad you found the location convenient and the layout of the house to your liking.
Property Owner
Reviewed by Ian3.8★Sep 2023
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"A lovely property throughout."
It is situated in a cul-de-sac with close access to local shops. The White House is only five minutes along the road with Theakston's beer and excellent food. It is a 15 minute walk to the centre with lovely little shops. Mustn't forget the 199 steps up to the church and abbey. Lovely walks to Sandsend and Robin Hoods Bay. The town park contains the Whitby Museum with amongst other things a chess board made from Jet. Had a lovely week there, Whitby is my favourite place to visit.
Reviewed by Trevor5.0★Aug 2023
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"We were very pleasantly surprised by how perfectly it was positioned for the resort."
Fully equipped with everything we could possibly need, and plentiful cups, plates and glasses so we didn't need to keep rinsing out as we have in other cottages. Nice touch! Modernised to a high standard. Would love to come again one day.
Reviewed by Deborah5.0★Aug 2023
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"Sam's Place is a lovely, comfortable house and ideally situated on the West Cliff, within walking distance of town and five minutes from the beach."
Would recommend.
Reviewed by Carolyn4.4★Jul 2023
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"Very nice comfortable and well equipped home"
Reviewed by Christine5.0★May 2023
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"Well maintained good location"
Reviewed by John4.7★Apr 2023
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"Barry was very helpful during our stay and the property was very well situated."
Would definitely use this place again.
Reviewed by Andrea4.7★Mar 2023
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"Sam's Place is a comfortable home from home with all the facilities you need for a week away."
The house is brilliantly situated for exploring the East coast easily, and about a 15 minute walk into Whitby. However, it took about 30 minutes to walk back up the hill when we missed the bus!! The host was quick to respond to queries. I went away with my children and the house felt very safe and secure. We will definitely be returning!
Reviewed by Sara4.4★Oct 2022
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"Great location, excellent facilities and very clean."
We had a lovely holiday and would definitely recommend.
Reviewed by Lesley5.0★Oct 2022
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"Sam's Place is in a great location, about 20 minutes level walk along North Promenade to the centre of Whitby."
The house itself is extremely spacious and comfortable ( and warm on the cooler evenings) with plenty of seating in the living area . The kitchen is well equipped with more than enough crockery and cutlery and cooking utensils. Three lovely bedrooms and two bathrooms upstairs along with two parking spaces made this house a perfect choice for us. The only thing I would change would be the addition of a mirror/small dressing table in the en suite bedroom but it definitely wouldn't stop me booking Sam's Place again! Thank you for a lovely stay.
Reviewed by Mandy5.0★Oct 2022
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"Sam's Place is a perfect place to stay."
It is very well appointed and very comfortable. There was no need for anything else. Sam's Place is in an excellent position to discover Whitby and the surrounding areas. It’s so easy to walk into Whitby and explore the town and its history. We enjoyed it so much we’re booking for next year. Highly recommended.
Reviewed by Martin5.0★Sep 2022
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"Sam’s place has everything you need in a holiday home."
Great clean accommodation, superbly situated for the town and amenities.
Lovely communication with the owner although nothing went wrong, nice touch with NOW TV & Netflix as well as wi-fi. As we know parking in Whitby is a nightmare, not here though easily 2 parking spaces off road.
Smooth booking through Sykes also. Great week.
Reviewed by Paul5.0★Aug 2022
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"We had a very comfortable stay."
Sam’s place is good sized property and perfect for the five of us. Lots of room. Space for Two cars on the driveway. Nice walk to cliff top and beach just 5 mins or so. Whitby town was about a 25 min stroll. Our welcome basket was a nice touch. Supermarkets and other convenience stores on doorstep. A lovely stay thank you.
Reviewed by Natalie5.0★Aug 2022
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"Good location for Whitby and Sandsend."
Nicely decorated and well furnished. The only problem was the cleaning of the skirting boards, stair hand rail, dog hair under the sofas, and the 2 x showers had black slime behind the doors. We did complain and the cleaners came back but they only wiped one of the shower doors.
Thank you for your feedback. We are glad you found Sam's place to be in a good location, nicely decorated and well furnished.
We're sorrry there were some issues with the cleaning and appreciate you getting in touch with us during your stay so that we could try and rectify this. We note that you felt the second visit from the cleaning team was still not satisfactory. We have discussed this with them and changes have been made.
Property Owner
Reviewed by Patrick4.1★Jul 2022
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"We had good stay."
Sam's place was Clean & well equipped.
The bedroom with en-suite, mattress was very uncomfortable, may need renewed! Curtains on upstairs windows as daylight shine through for 5 am on-wards.
Thank you for your feedback. We're glad you found Sam's place clean and well equipped. We're sorry to see that the bed was uncomfortable during your stay. We have now had the mattress replaced and we are looking to fit blinds which will better block the morning sunshine.
It is our aim to ensure all guests at Sam's Place have a comfortable and relaxing stay and we include our contact details with each booking in order to try and rectify any issues as promptly as possible. Unfortunately we did not hear from you during your stay and therefore didn't have the opportunity to resolve any issues whilst you were there.
Property Owner
Reviewed by Avril3.4★Jul 2022
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"Great house clean tidy and easy access to the beach and the town centre and a ..."
Great house clean tidy and easy access to the beach and the town centre and a local shop 2 minutes away
The one issue we had was delt with by the owner very quickly
Reviewed by Jason5.0★Jun 2022
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"Great to be so close to the beach but we were disappointed that the beds were not comfortable - lumpy and difficult to sleep on."
Also, the blinds in the bedroom did not stop the morning sunshine coming through to wake us up at 5 am every morning! Good facilities otherwise.
Reviewed by Alison3.1★Jun 2022
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"We had a wonderful stay at Sam’s Place with a pizza take away, local bus stop and cost cutter all close by."
Whitby is a pleasant 20 mins walk along the seafront.
Reviewed by Jackie5.0★May 2022
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"A very well appointed property, thoughtfully finished and set out specifically for the holidaymaker."
Reviewed by Mark5.0★Apr 2022
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"This was really an amazing place to stay, close to walk to Whitby, the house itself was big comfortable and clean it had everything we required ."
Easy fit for 2 cars on drive.
Reviewed by William5.0★Mar 2022
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"Lovely property, spotless clean and well equipped."
Very comfortable furnishings, which isn't always the case so especially appreciated here. Great showers. Generous welcome pack included lots of tea bags, some choccie biscuits and a Parkin cake - thank you.
Conveniently situated within reasonable walking distance of restaurant / pub and town centre.
Surprised that there were no tablets for the dishwasher - would have been good if they had been supplied.
Reviewed by Jill5.0★Oct 2021
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"Sam's Place is a lovely, spotless and well equipped house in a quiet cul de sac."
The location is excellent for walking into Whitby old town along the sea front and visiting other places in the area. We will definitely use Sam's Place again when we go back to Whitby.
Reviewed by Margaret5.0★Oct 2021
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"It was nice to hear from the owner who kept in touch throughout our stay and made sure we had everything we needed,
The house was very clean and well placed to get to everything we needed to in Whitby."
Reviewed by Christine5.0★Oct 2021
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"Excellent location in a quiet part of town"
Reviewed by Steven5.0★Sep 2021
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"This is an excellently appointed house and made a great base for our week in Whitby."
Reviewed by Steve5.0★Jul 2021
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"Great place, very well set up and well laid out with off road parking."
Its in a small cul-de-sac with lovely neigbours and a good atmosphere. Good location, short walk to beach and town. We had a minor issue which the owner quickly resolved. Overall an excellent place which I would recommend.
Reviewed by Helen5.0★Jul 2021
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"Sam's Place is a lovely house with all the comforts that you need."
Location was perfect with the West Cliff a few minutes away. There is also a local shop close to the house to pick up all essentials. We would definitely recommend Sam's Place.
Reviewed by Laura5.0★Jul 2021
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