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"I tried many times to contact Sykes but found your company must be one of the worst I have come across to speak with."
For instance, Chat line - busy contact, What's App - busy - contact us by text message and wait several days only then did I hear from you, but you did not answer my question even then. One week before I did eventually get a reply from Ian (I think) and managed from there. Do you not realize actually speaking to someone on the phone is the best Customer Service anyone can offer and takes away so much frustration.
The cottage itself - heating excellent - upstairs comfortable and situated central which were all good. However, the dishwashes soap holder was broken so we could not use it, only half the kitchen lights worked, the downstairs lights were too dim so could not read from them at night, and the shower head fell off the top floor shower and we had to buy some more rubbish bags. Really and end of season situation which at the cottage price is really not good enough. We did manage to have a decent holiday though,
Reviewed by Mick3.1★Aug 2024
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"Super comfortable beds,and very well equipped kitchen."
Clean bathrooms with great showers.
Seating in the lounge not enough especially when theres room for at least another small chair. This is also been mentioned on previous comments by occupiers.
Reviewed by Rosemary4.7★Oct 2023
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"Fabulous stay in Adventure Cottage , Whitby ."
So well equipped , comfortable and clean . We all appreciated the absolute quality of this property .
Reviewed by Jean5.0★Oct 2023
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"Really impressive little place, close to everything you would want to see in Whitby."
Clean property with no complaints whatsoever - did not want to leave. Highly recommended
Reviewed by Julian5.0★Aug 2023
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"The property was in a great location, catered well for 6 people with three bathrooms, 4 toilets and very comfortable beds with a view of Whitby Abbey from the top bedroom."
The only downside was the lack of comfortable seating in the lounge area for 6 people with only a double settee and two armchairs. Apart from that one negative a great place and would definitely book again in the future.
Reviewed by Diane4.4★Aug 2023
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"A well located and well appointed property."
The bedrooms are excellent and so are the en-suite facilities. An issue is that the property is for six people but there were only lounge chairs for four which makes this area a little cramped.
Reviewed by Alan4.7★May 2023
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"Lovely, comfortable cottage."
Very well equipped and spotless. Great location, handy for bus station. After parking. We never used the car. Would definitely recommend Adventure Cottage
Reviewed by Sue5.0★May 2023
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"Very nice cottage/decor with the added bonus of a sea view and the Abbey from the top bedroom however as the window didn't open it got very hot in that room and there was no privacy in the top bathroom."
It definately needs frosted glass or a blind to stop anyone in the houses above the property being able to see straight in. One of the bed sheets, mattress protector and duvet was badly stained (covered in lots of large yellow stains) which couldn't be missed by whoever was putting clean sheets on the bed prior to our arrival. Despite this we had a lovely stay and everything we needed was supplied in the property.
Reviewed by Claire4.4★Jul 2022
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"Lovely cottage in good location."
Facilities, cleanliness and comfort excellent. Would have liked a radio but woyld benefit from shutters/venetian blind on the front window to improve privacy.
Reviewed by Steven4.7★May 2022
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"Everything was superb, the quality of the beds, towels, bed linen etc was brilliant."
We had a lovely three nights.
The only minor criticism is there were only 4 chairs in the lounge. One of our party had to drop out, only 5 people stayed, but one person had to sit on a dining chair. Luckily they were comfortable.
Reviewed by Barbara4.4★May 2022
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"We absolutely loved Adventure Cottage - it ticked all our boxes for a group of six; location, parking, bathrooms, comfort."
The decor is tasteful and calming reflecting the seaside atmosphere. Every bed was very comfortable, efficient heating. The only comments we would make is that the family bathroom shower is dated in comparison to the others and the on/off switch seems tricky to get to work. Another two seater sofa would be great in the living room but there is ample space around the dining table for 6 when everyone is 'home'. All-in-all we were very pleased we found Adventure Cottage and enjoyed our stay immensely!
Reviewed by Heidi5.0★Apr 2022
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"Absolutly fab cottage clean comfortable le and fantastic location many thanks ..."
Absolutly fab cottage clean comfortable le and fantastic location many thanks for a lovely stay will definitely be returning
Reviewed by Lisa5.0★Mar 2022
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"Great location, well equipped, bedrooms and bathrooms very good."
Reviewed by Gary4.7★Feb 2022
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"We stayed in this property about 3 years ago, and found it to be ideal with it being so close to town."
However we did suggest that it would be better with enough comfortable seating for 6 rather than the 4, only a double sofa and 2 armchairs. This time with the weather so bad we were confined to staying in more than we would have liked, so not so plesent with shortage of comfy seating. We also found the cottage badly in need of a deep clean, especially on the top floor where the dust was so thick you could write your name, all the light shades needed a good clean too. The cottage is lovely and it's a shame that it's lacking care. Would we stay again, maybe if there was only 4 of us and cleanliness had been addressed.
Reviewed by Kathryn2.5★Nov 2021
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"Central but quiet location; well equipped cottage; comfy beds;
Bonus of a parking space meant no stress on returning if we went further afield."
Whitby is a great place !
Reviewed by Sue5.0★Oct 2021
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"Fantastic location with a parking space!"
Very well equipped too.
Reviewed by Sarah5.0★Sep 2021
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"The property is in an ideal location for all facilities."
Upstairs was a good space and as published. Downstairs, seating for four not six, dishwasher not working properly, washer dryer not working properly. The kitchen was tired and very small no room at all for food the food cupboards we full of cleaning fluids or utensils. Outside space so small barely room for two people and not useable, not private. No recycling (a drive if 15mins)No parking disc for extra car that had been requested. Some of the doors wouldn’t close. All said and done the service from the admin Team was good the downstairs did not meet the needs for a party of six.
Karen
Reviewed by Karen3.1★Jul 2021
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"Lovely, well appointed cottage centrally situated in a quiet street leading up to West Cliff."
Parking for one car a real bonus. We stayed as a family of 6 with parents, 2 young children and grandparents, the layout suited us as grandparents took the top floor and the family the first floor, all had their own bath/shower rooms . We did get a supermarket delivery which stretched the storage space in the kitchen, and ended up moving the cleaning products into the under stairs cupboard for the duration of our stay. It would have been nice to have a recycling bin (no room at the back) however we found a can and plastic bottle recycling point on the front near the boats, maybe this should be mentioned in the welcome info. This was our first stay in Whitby and we loved it.
Reviewed by Christine4.4★Jul 2021
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"Think there should be more comfortable seating in living area felt the downstairs a bit dark"
Reviewed by Marie2.8★Jul 2021
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"The travel directions to the cottage are not good."
Most people arrive not knowing the area and using their Sat Nav. It can cause a very stressed start to a holiday when Cliff St is hard to find due to No Entry signs.
The key safe is very difficult to open to access the key and needs attention.
Although there is one extra front door key it doesn’t open the front door lock. It is inconvenient when six adults are sharing one key.
Reviewed by Jane4.7★May 2021
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"The cottage had fantastic facilities and was in a perfect location."
Would certainly book again as we loved it.
Reviewed by Katie5.0★May 2021
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"House is extremely well located, and the parking space is a brilliant bonus."
As a modern build it is a little bit noisy with a few people in it but the beds are very comfortable and generally very well appointed.
Reviewed by James3.1★Oct 2020
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"Had a great stay in Adventure cottage which had a nice cosy feel."
Great location for town centre, harbour and beach. Good size for a cottage. Hadn't visited Whitby for 16 years but we will certainly be back. Good base for travelling to other seaside towns along the coast. Eden Centre was well worth the visit we made. Only one negative, the threshold strip between master bedroom and en suite needs fixing in place as my husband tripped over it a few times and the door wouldn't shut properly.
Reviewed by Rita5.0★Oct 2020
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"Very good location."
Clean and well decorated cottage. Lovely artwork.
Reviewed by Chris5.0★Oct 2020
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"This is a quality property and well appointed."
It is ideally located for the centre of Whitby. The standard of furniture and fittings was very good and the rooms spacious. Kitchen had everything necessary and the lounge was comfortable. We were very pleased with the accommodation overall and would thoroughly recommend it.
Reviewed by Graeme5.0★Sep 2020
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"Cottage was lovely."
Perfectly situated, less than 5 minutes to the harbour and local amenities. Rooms were lovely, albeit one of the double rooms quite small. Parking for one car just at the side of the cottage. Scratch cards can be purchased for additional parking if needed, which we did. Please note that these cannot be used in the parking spaces directly outside the cottage, as one of our family members realised when he got a hefty parking fine. Please note that although it states that there is a BBQ there isn’t, just in case, like us, you were planning to have a BBQ. All in all I would definitely recommend this place for anyone considering staying in Whitby.
Reviewed by Donna4.7★Sep 2020
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"Superb. Great cottage, great location, great facilities."
Reviewed by Fraser5.0★Jul 2020
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"The location of the cottage was brilliant - so close to the town and was an amazing new year break!"
The cottage itself was perfect for our group of 6 adults and it was great that all bedrooms have their own bathroom.
The only issue we had is there was no oven glove so we had to use one of the bathroom towels when cooking.
We would definitely stay again and would highly recommend to anyone else looking to stay in Whitby
Reviewed by Kimberley5.0★Dec 2019
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"Amazing cottage 3 double rooms 3 bathrooms beds were soo comfortable easy access ..."
Amazing cottage 3 double rooms 3 bathrooms beds were soo comfortable easy access to Whitby once the car was parked no need to drive all weekend
Thank you
Reviewed by Tonia5.0★Nov 2019
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"The cottage is warm and welcoming with everything you need for a lovely break."
The position is very central with not far to walk to the main attractions and there are plenty of pubs and restaurants close by.
The car parking space is a rarity in Whitby and oh so welcome. We were a party of six adults and found all the rooms spacious and comfortable, all the bathrooms are a bonus too. We are regular visitors to Whitby and I can honestly say Adventure Cottage is one of the best places we have ever stayed.
Reviewed by Paula5.0★Nov 2019
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"The cottage is lovely, warm & beautifully decorated & fitted the bill perfectly for 5 adults - 2 en suites & a separate bathroom."
Everything was provided & the welcome pack of milk & cake, biscuits, crisps etc was a lovely surprise. A small leak from one of the showers was fixed immediately & the only negatives - the top floor bedroom window wouldn't open; the toilet roll holders were a bit precarious; and the bedroom next to the bathroom although had a superking size bed (singles zipped together) was a very small room, the picture in the brochure being very deceptive - we all had a lot of baggage for outfits for the Pickering war weekend so had to share another bedroom for clothes - but on the positive side - the bed in this room was exceptionally comfortable. As a group we have always stayed in hotels/B&Bs but it was so nice to get back in on an evening & sit around a fire & chat - and not rush in the morning for breakfast - we found a number of lovely places for breakfasts, a stones throw away from the cottage. We will definitely return.
Reviewed by Natalie4.1★Oct 2019
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"Would have liked to be able to recyle wine bottles and papers etc from our stay but ended up just putting them in bin."
Instructions about putting rubbish out but no bin bag in kitchen bin.
No way to open window in top bedroom - OK in October but not so good in summer months.
Dishwasher not very efficient - maybe time for a replacement? Mugs did not come up very clean.
But these are minor issues and did not detract from stay.
Reviewed by Colin5.0★Oct 2019
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"Very convenient location for all amenities and the beach."
Reviewed by Timothy5.0★Sep 2019
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"Lovely cottage in excellent location."
I had an out of hours query which was dealt with efficiently and also received a follow up phone call the following day to ensure everything had been dealt with, which I appreciated. The welcome bag of goodies was a nice surprise and a lovely start to the weeks holiday.
Reviewed by Jackie5.0★Sep 2019
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"A lovely cottage for a family birthday including "splinter free" floors for our 11 month old baby to crawn around!"
We would love to return.
McMahon PartyMay 2019
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"This cottage is in an ideal location in Whitby from where you can reach main attractions, bars and restaurants very easily."
The bus service to Robin Hood's Bay and Scarborough was great.
Slater PartyApr 2019
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"The cottage is very comfortable and the bedding and towels are excellent."
The welcome pack was first class.
Hopkins PartyOct 2018
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"Cottage very convenient for town centre and very well equipped."
Would visit and use cottage again. Welcome hamper was a lovely surprise.
Harrison FamilySep 2018
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"A lovely homely feel to this well presented and very tastefully furnished accommodation."
We would all stay again. Excellent equipment in the kitchen and everything we required.
BarnesAug 2018
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"Excellent cottage, excellent service, we will book again."
J DalbyJan 2018
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"Thank you for a wonderful cottage, we had a lovely time, everything in the house was perfect, we had a fabulous winter break, we will be back."
The Exeter FamilyNov 2017
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"The perfect cottage, in a perfect location, very cosy, private parking was a real bonus."
Jill And Rod CooperAug 2017
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"Thank you so much Yorkshire Coastal Cottages, a lovely house, perfect for the kids so close to everything, the welcome hamper was much appreciated."
Tony And Bela KirkAug 2017
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"Thank you Yorkshire Coastal Cottages we have spent an excellent family week here!"
Blessed as always by glorious weather! We found Adventure Cottage very comfortable and wonderful for all the different family members. Plenty of space and excellent facilities. Excellent customer service from Yorkshire Coastal Cottages staff and a lovely welcome with a hamper of goodies.
The Robertson FamilyJun 2017
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"What a wonderful home from home; weather was gorgeous, fabulous location."
Until the next time
Tracy And Robert TaylorMay 2017
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"A fabulous house and a great location with parking!"
! Thank you for providing such a glorious space for friends to enjoy each others' company
Tim And SheenaMay 2017
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"Thank you for a great stay, the cottage was clean and well-appointed and in a superb location."
You even managed to supply us with sunshine!! The whole family thoroughly enjoyed every minute. We will return.
Firth FamilyApr 2017
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"A most delightful cottage, beautifully decorated and immiculate."
A great location to explore the local area too! Thank you for letting us stay at such short notice, we will be back! Thank you again.
The Rocks FamilyNov -0001
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"Lovely accomodation in a great location!"
Had a wonderful stay, enjoyed fossil hunting on the beach, the 199 steps were a challenge but the views from the top made it worthwhile!
Jen And PhilNov -0001
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"Beautiful cottage in a great location to explore Whitby."
It felt like home from home.
The Williamson PartyNov -0001
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"Had a wonderful weekend, the cottage is perfect and has everything you could wish for."
We fell in love with Whitby and will be back again soon, with Yorkshire Coastal Cottages of course! Thank you.
The PioneersNov -0001
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"A beautiful cottage, we really enjoyed our stay."
Love the location, well equipped and Whitby is great! Will come back to this cottage again. Thank you!
The Jones FamilyNov -0001
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"What an amazing weeks holiday, we walked through the door and fell in love with the property!"
Everything is of high quality and in a great location. The private parking space is very handy. We reccomend Rusty Shears for cake and coffee!
The Armstrong FamilyNov -0001
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"Only a short stay here at Adventure Cottage but it was so convenient for our needs."
A lovely cottage, in a great central location but still quiet! I am sure we will be back soon!
The Worthington PartyNov -0001
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"We've had a wonderful family holiday here."
We've loved our time here - the location is so close to everything and the cottage is cosy, comfortable and very clean. We hope to visit again!
The Ashmore FamilyNov -0001
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"A wonderful long weekend in a truly enchanting cottage."
Thank you so much.
The PedleysNov -0001
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"We came for the weekend and had such a lovely stay in the cosy Adventure Cottage."
A great location - for all amenities but also quiet! A great time had by all!
The Pearson And Yates PartyNov -0001
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