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"Excellent location and facilities."
Comfortable and welcoming as a dog owner. Parking permits were a very welcome part of the package. We will recommend this to friends to take a few days in Whitby in this comfortable appartment
Dear Martin, thank you so much for this lovely review, it is always good to hear from our valued guests. We are so pleased to hear you enjoyed your stay and the location too. We hope to see you return one day. Warm regards, Neil and Pamela
Property Owner
Reviewed by Martin5.0★Oct 2024
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"Property was fantastic, great location, very comfortable, very clean, everything you needed."
Dear Simon, thank you very much for taking the time to review Bram's Lair. We appreciate and value your feedback. We are delighted you found the property to your liking and we hope to see you return one day. Neil & Pam
Property Owner
Reviewed by Simon5.0★Sep 2024
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"First class in every way"
Dear Keith, thank you so much for taking the time to review Bram's Lair. We value your feedback and hope to see you return one day. Neil & Pam
Property Owner
Reviewed by Keith5.0★Sep 2024
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"We had such a lovely stay!"
Beams lair is in an amazing location. We loved the views over the sea and how easy it was to get to everything from West Cliff. The beds were super comfy, the kitchen well equipped and we especially appreciated all the attention to detail for those traveling with children like a high chair, kids plates and cups, and a stool in the bathroom to help little ones get to the sink! We had a perfect stay and will definitely be back!
Dear Jennifer, thank you for this lovely review. We are so pleased to hear you had a super stay in Bram's Lair. We definitely agree, the views are stunning from Bram's Lair and we always appreciate feedback regarding the apartment from our valued guests. We hope to welcome you back at some stage. Neil & Pam
Property Owner
Reviewed by Jennifer5.0★Jul 2024
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"Fantastic stay at Bram's Lair."
Great location and a lovely welcome bag. Would highly recommend.
Dear Helen,
Thank you so much for these lovely comments. It was a pleasure to host you and hope to see you return to Bram's Lair at some point.
Neil & Pam
Property Owner
Reviewed by Helen5.0★Jun 2024
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"Beautiful,well maintained property,very comfortable bed."
It was in a great position in Whitby with easy access to everything, The sunsets over the sea viewed from the lounge window was amazing!
The small criticism I have is that the access to the property was not as described as there was no green key on the fob,but Yorkshire Coastal Cottages were able to sort this out,albeit with some difficulty,but good humour!
Dear Shirley, thank you so much for taking the time to review Bram’s Lair. We are delighted to hear that you enjoyed the sunsets and the location. We were not aware of the issue with the colour coding on the fob, however, we were pleased to hear our agents resolved this matter. Best wishes, Neil & Pam
Property Owner
Reviewed by Shirley5.0★Jun 2024
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"Great place to stay."
Kitchen well equipped, comfortable living and sleeping rooms. One thing. Why the self-closing doors, especially as wedge door stops are provided to thwart them from closing. Its anxiety inducing every time you open a door preventing it from slamming shut behind you. So far as I know, no fire safety requirement is involved so, please, it would be a simple matter to remove the door closers. Second thing: bathroom basin too small for the job. Why does every holiday let I book have a basin and tap that is inadequate to the task of brushing teeth and washing one's face ? A triumph of style over utility. Otherwise the bathroom is spacious and practical. Overall a great place to stay.
Dear Philip, thank you very much for the review and feedback, it is good to hear from you. With regards to the sink, this is the first time we have received feedback concerning the size of the sink in the bathroom and it is disappointing to hear it was not fit for purpose for you, but it is good to hear that you found the bathroom both spacious and practical. With regards to the self closing doors, this is a recommendation, as part of a fire risk assessment, to ensure the safety of our guests. Closed doors will give added protection and more time to enable a safe exit. Thank you once again for the review. Neil & Pam
Property Owner
Reviewed by Philip4.7★Apr 2024
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"Second time at Bram’s Lair."
Another fabulous stay in this wonderful property. I hope we can come and stay again - it’s so comfortable, welcoming and well-located with excellent views and the obvious Bram Stoker link! Superb thank you
Hello Cheryl, it was lovely to welcome you back to Bram's Lair and we are so pleased to hear you had another wonderful stay with us, it is always great to see our guests return. We look forward to seeing you again at some stage. Thanks again, Neil & Pam.
Property Owner
Reviewed by Cheryl5.0★Apr 2024
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"Throughly enjoyed are stay at Brams lair."
Very clean and well presented. Everything you would need in the apartment to make your stay as comfortable as possible. I would highly recommend this property.
Dear Nigel, thank you so very much for your review and the lovely comments you left in the guest book in the property too. We really value comments from our guests and appreciate the time taken to provide feedback. We hope to welcome you back at some stage. Best wishes, Neil & Pam.
Property Owner
Reviewed by Nigel5.0★Mar 2024
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"The flat is superbly located with parking in the crescent outside, with a permit provided by the owner."
We felt welcomed from the moment we arrived with a small welcome pack.
There is easy.
access to the Whitby Harbour area and good flat walking if you want to walk in the West Cliff area.
The flat is well equipped with modern kitchen and bathroom areas.
No hesitation in recommending this accommodation.
Dear Colin, thank you so much for this lovely review, we really appreciate our valued guests providing feedback. Great to hear you had a nice time at Bram's Lair and Whitby and we hope to welcome you back one day. Neil & Pam
Property Owner
Reviewed by Colin5.0★Mar 2024
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"Gorgeous, quiet property in a wonderful location with parking right outside."
We had everything we needed and thoroughly enjoyed our stay. Thank you for the Bram's Lair bag and goodies. Very thoughtful and appreciated.
Dear John, thank you so much for taking the time to review Bram's Lair, we really appreciate it. We are delighted to hear that you had a wonderful stay and had everything you needed. We do hope to welcome you back one day. Best wishes, Neil & Pam
Property Owner
Reviewed by John5.0★Feb 2024
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"Another lovely break in wonderful Whitby."
This was our 4th and definitely not our last stay in your beautiful apartment, very comfortable and spotless in a perfect location next to the beach and close to all the best restaurants.
We will be back
Dear Jayne, thank you for your lovely review, it was wonderful to see you return and we look forward to welcoming you back again. Best wishes, Neil & Pam
Property Owner
Reviewed by Jayne5.0★Nov 2023
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"Bram's Lair is a lovely flat and provided everything that was required for a comfortable week’s stay."
The only negative would relate to a few minor issues which could easily be rectified. First the window in the front bedroom is extremely draughty around the opener. The bad weather towards the end of the week meant the door had to be shut otherwise the draft would have rendered the central heating less effective around the rest of the flat. We were lucky there was only us but if you had a larger group it would have been an uncomfortable stay for the ones using that room. Some stick on draught exclusion tape would help. Second the kitchen floor has lifted between two joins which creates a bit of a trip hazard. Again this can be easily rectified. The welcome bag was very much appreciated and a lovely touch.
Dear Justin, thank you very much for this review, we really appreciate the feedback. The two mirror points you raise about the window in the front bedroom and the kitchen floor was not something we were aware of and will rectify this. We are pleased to hear you had a comfortable stay and you also appreciated the welcome bag. Best wishes, Neil & Pam.
Property Owner
Reviewed by Justin4.1★Nov 2023
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"Lovely apartment in a beautiful and convenient location."
Owners were fantastic - the only problem we experienced (with the building, not the apartment) was sorted straight away. Everything we needed was provided as well as a much appreciated welcome pack. We managed to find parking spaces nearby using the scratchcard permits provided despite it being particularly busy for Goth Weekend. Will definitely visit again - thank you!
Dear Rebecca, what a wonderful review, thank you. It was lovely to meet you and the family and we were so pleased to hear you enjoyed your stay at Bram’s Lair. We hope to welcome you back. Neil & Pam
Property Owner
Reviewed by Rebecca5.0★Oct 2023
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"We absolutely loved this accommodation, it was very clean, comfortable and quiet."
The welcome pack was a lovely touch and very much welcome after a longer than usual journey up. The location was perfect, just stepping outside with a coffee and sitting on the promenade of an evening was just amazing.
Dear Jeanine, thank you so much for this lovely review. Really pleased to hear you enjoyed your stay at Bram’s Lair and made the most of the location. We hope to welcome you back at some point. Neil & Pam
Property Owner
Reviewed by Jeanine5.0★Sep 2023
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"Excellent apartment, sea view better than expected."
Clean cosy and well presented. Ideal central location close . Very nice welcome pack including treats for Tangle. Would recommend and very much hope to stay here again.
Dear Ian, thank you so much for taking time to review Bram’s Lair. We always appreciate our valued guests comments. Pleased to hear you enjoyed your stay and you hope to return. Many thanks. Neil & Pam
Property Owner
Reviewed by Ian5.0★Sep 2023
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"Had a great holiday."
Location of Bram's is fabulous with great views over the promenade & out to sea. It is only a short walk into town. The welcome pack was an added bonus. Thanks very much.
I would definitely recommend Bram's & hopefully we will be back soon.
Dear William,
Thank you so much for your wonderful feedback, we are so pleased to hear you enjoyed your stay at Bram's Lair. We look forward to welcoming you back one day. With our best wishes. Neil & Pam.
Property Owner
Reviewed by William5.0★Sep 2023
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"The holiday flat, was lovely."
The welcome pack great. Parking was horrendous, ( not the holiday letting company’s fault) it took me 2 days to be able to park on the road, luckily my mum has a disabled badge, so we were able to park without paying, in a different street. The toilet seat needs changing, it doesn’t fit, it’s a shame, as the decor is lovely, then you put the wrong size seat on the toilet, doesn’t make sense!
Dear Nicola,
Thank you very much for the feedback, it is always good to hear from our valued guests. It is wonderful to hear you found Bram's Lair lovely, we have had lots of tremendous feedback on our property, as you can see. With regards to the toilet seat, we have never had anyone mention this previously and as owners we check during each changeover, however, we will check this and address if required. Unfortunately your arrival coincided with the busiest weekend of the year being the Whitby Regatta and all the attractions such as the Red Arrows display, so parking that weekend is indeed a challenge for everyone, including residents of Whitby. It is good to hear you were able to use the disabled badge and eventually found somewhere. Thank you once again. Neil & Pam
PS: Since I drafted this I have looked at the toilet seat and it simply needed adjusting, which it has been accordingly.
Property Owner
Reviewed by Nicola3.8★Aug 2023
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"Fabulous property with stunning sea views."
Accommodation was as described, lovely welcome pack and our dog enjoyed the treats! Excellent location in a lovely, quiet area. It is very atmospheric with the Dracula connection, it certainly felt very quaint. We just love these beautiful old buildings in Whitby. Would definitely stay here again.
Dear Elaine,
Thank you so much for this lovely review, we are pleased to hear you enjoyed your stay at Bram’s Lair and everything the property and location has to offer. We hope to welcome you back one day. Neil & Pam
Property Owner
Reviewed by Elaine5.0★Jul 2023
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"I can highly recommend this ground floor accommodation."
It’s location is within a short walking distance to the main part of Whitby without being in it. Parking was easy and we managed to park outside the residence on all the days of our stay. The provision of a parking voucher took the worry away. The accommodation was very clean and you have all the amenities you would need to make your stay comfortable. We would rebook this accommodation without hesitation and would be disappointed not to get it gain. The only suggestion we would have is to provide some oven gloves.
Dear Michael,
Thank you very much for this wonderful review. We are delighted to hear you had such a good stay at Bram’s Lair and hope to see you return again. We do provide an oven glove and these are placed in the apartment every week by our housekeepers during turnover as they are washed; we apologise for their oversight on this occasion. Neil & Pam
Property Owner
Reviewed by Michael5.0★Jul 2023
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"Amazing location, the facilities and general finish of the apartment is great."
Great little welcome basket with treats for the dog too! Wifi good and found parking midweek east but it did get busy Friday evening and Saturday morning
Dear Rachel,
What a lovely review. Thank you so much for taking the time to write it and provide feedback too. We are so pleased you enjoyed the apartment and the great location too. We hope to see you return one day. Neil & Pam
Property Owner
Reviewed by Rachael5.0★Jul 2023
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"We were glad to return to this lovely apartment."
Fantastic location, gorgeous local restaurants, our favourite "The Fishermans Wife". Wonderful stay, we will be back!
Jayne,Paul And Joyce BerryJun 2023
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"Perfect in every way!"
Comfortable beds (so important), excellent little kitchen, fab sea views, toy box which our daughter loved, generous welcome pack…. And of course the privilege of staying in the place that inspired Bram Stoker’s famous story! Thank you we’ve had a wonderful few days in your lovely property. We’ll be back :-)
Dear Cheryl,
Thank you for your lovely review, we are delighted to hear you've had a wonderful stay in Bram's Lair and enjoyed the apartment and the wonderful sea views too. Also lovely to hear that the toy box was used by your daughter, we were considering removing that as we were unsure if anyone used it! Hope to see you return to one day. Thank you again, Neil & Pam.
Property Owner
Reviewed by Cheryl5.0★May 2023
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"Bathroom was not clean, sent some pictures to Sykes and got a can’t really be bothered attitude."
No one is checking the cleaning companies that are hired to clean these rental properties
Dear Darren, Thank you for taking time to provide feedback. We are extremely disappointed to learn that the bathroom was not cleaned to the high standards we and every guest should expect; this is most unusual given the many reviews and feedback we receive. We will ensure that your feedback is followed up and we can assure guests that on the odd occasion we are contacted, the matter is dealt with in a timely and prompt manner. We will personally follow this up. We thank you for the feedback. Neil and Pam.
Property Owner
Reviewed by Darren3.1★May 2023
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"Well placed and spacious apartment."
Convenient for the town but also ideal for a stroll along West Cliff. Only one slight problem, the bathroom lock didn't work. Not too much of a problem as there were only the two of us for most of the week and when our daughter and her husband joined us for a few days we devised a signalling system to indicate in use or not!
Brilliant welcome hamper.
Would definitely stay there again.
Dear Trevor,
Thank you very much for your lovely review, it is always good to hear from our guests and we are so pleased you enjoyed Bram's Lair and you wish to return one day. We were completely unaware of the issue with the lock on the bathroom door, this has never happened previously, and we have addressed immediately. Neil & Pam
Property Owner
Reviewed by Trevor5.0★May 2023
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"The apartment is lovely and well equipped."
We had everything we needed. We will certainly be back here again. Had a great time. Thank you. Chris & Tina. April 2023
Chris And TinaApr 2023
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"What a perfect week!"
Your apartment is amazing. Lovely touch to leave dog bowls and biscuits, Rosie loved this! Hamper was very thoughtful too, it felt like home from home. We loved Pizza West, amazing. Thank you!
Kirsty, Dan, Lochlan And Rosie HolmfirthApr 2023
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"What a lovely apartment."
So handy for the town and exploring the local area. The view ia a delightful added bonus too! Highly recommend Clara's for coffee. The welcome hamper was so welcomed and thoughtful.
Nigel, Betty, Amy And EleanorApr 2023
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"We enjoyed a lovely week in Whitby and really loved staying at this excellent flat in a great location for exploring what the town has to offer."
The flat provides comfort and is equipped with everything needed for a cosy and pampered stay.
We definitely hope to visit again.
Dear Iain,
Thank you so much for this lovely review. We are so pleased you enjoyed your stay at Bram's Lair and it met your expectations too. We hope to welcome you back again. Neil & Pam
Property Owner
Reviewed by Iain5.0★Feb 2023
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"Fab apartment."
Very clean and very comfortable beds. Love the décor. Nice and warm with all you could need for a comfortable holiday. Excellent location and lovely sea views. Will definitely stay here again. Love the welcome pack, an awesome touch! Donna, Ben, Stanley, Lenny & Martin the greyhound. Xxx
Mr B SutherlandFeb 2023
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"We’ve stayed at Bram’s Lair three times over the past few years, most recently over Christmas 2022."
The flat’s ideally situated for a dog walk on the beach or a wander down into the town (or up to the abbey). And when you’ve done with the bracing winds, it’s a lovely warm retreat with everything you need for a relaxing night in. Highly recommended.
Carl HalksworthJan 2023
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"Had a fantastic stay in your lovely comfortable apartment."
The location was perfect, everything was of high standard hence the high scores. A TV in the bedroom would have been even better.
Dear Jayne,
Thank you so much for your wonderful review, we are so pleased you had a fantastic stay at Bram's Lair and you found everything was of a high standard. Thank you also for the suggestion of a TV in the bedroom, we will definitely look at options. Neil & Pam
Property Owner
Reviewed by Jayne5.0★Nov 2022
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"Great location apartment very clean with a well equipped kitchen with a very ..."
Great location apartment very clean with a well equipped kitchen with a very comfortable bed with great bedding bathroom had a very good shower also benefits from a bath would highly recommend
Lounge had large TV and full Wi-Fi throughout apartment easy parking found outside with a scratchcard all in all we had a great week
Thanks
Dear Graham,
Thank you so much for your lovely review and for highly recommending Bram's Lair. As we have only just listed with Sykes Cottages, it is wonderful to receive our first review here after your recent stay with us at Bram's Lair. With many guests choosing to return to stay again and again, we hope to welcome you back too Graham.
Warm regards,
Neil & Pam
Property Owner
Reviewed by Graham4.7★Sep 2022
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