Grays’ Cottage

44 Customer Reviews

• "This was our 2nd stay at this property."

  We absolutely love it! Perfect location, the property is in the middle of the town with shops, cafes and pubs all in abundance. It’s a modern, clean and comfortable place to stay with the most amazing views from the double aspect windows. If this property came on the market I would consider buying it, it’s so perfect!

  Thank you so much for staying with us again and pleased you enjoyed yourselves this time too. It took us a long time to find those views, glad you enjoy them! Property Owner

  Reviewed by Jane5.0★Sep 2024

• "Such a lovely cottage, in a really good position close to the main part."

  Cottage was very clean and you have everything anyone could want including picnic baskets. Welcomed opening the windows and watching everyone going up and down the Abbey steps.. we were lucky with the weather also. We had a fabulous time and will definitely return.

  Thank you for your review, we’re pleased you enjoyed your stay and found everything clean and all you needed. We love the view too! Property Owner

  Reviewed by Richard4.7★Aug 2024

• "Generously equipped for 2 and wonderful views."

  Free overnight parking in Cliff Street just below the bedroom window. The parking vouchers provided would be great if you could ever find a free parking space.

  Reviewed by Gillian5.0★Jul 2024

• "We had a lovely 4 night stay, the cottage was spotless and well equipped and the views from the living room window were fantastic, especially at night when the town is lit up."

  The super king sized bed was really comfy and the bedding was very luxurious, we slept really well! The cottage felt spacious and very close. The only thing I would suggest to the owner is to put a door mat in place as there was nowhere to wipe your feet upon arrival, not ideal when it’s been raining all week! I would highly recommend this cottage if you want to explore the area, it’s a 5 minute walk from both the bus and train station and transport to all the local towns and villages is very regular and on time!

  Thank you so much for your review and glad you enjoyed your stay. We love the central location and view! There was a doormat so not sure what’s happened there, we’ll get a replacement sorted, thanks for advising. Property Owner

  Reviewed by Joanne5.0★Jul 2024

• "Comfortable, well appointed accommodation."

  High quality fitments, accessories and decoration. Super bathroom was a bonus. Initially the parking was a nightmare!

  We’re pleased you enjoyed your stay and liked the house, thank you. Whitby parking is challenging, but hopefully the central location of Grays Cottage made it worthwhile once sorted. There is a pay and display next to the house if easier thank finding a free permit place. Property Owner

  Reviewed by Jayne4.4★Jun 2024

• "The cottage was lovely inside , it was clean and comfortable and the views were stunning ."

  My only gripe is the dreadful rusty patio furniture which was literally unusable . We were lucky enough to have sunshine and with such a lovely outside area it’s a shame the patio furniture was rusty beyond belief ! Surely the owners can do better than that . We booked direct but we were not left a parking permit and despite contacting Sykes and assured one would be provided we never heard from them again so we had to park a long way from the cottage . We would love to book again but only if we could book direct with the owners as not too impressed with Sykes cottages

  Thank you for the feedback and glad you enjoyed your stay and the wonderful views. The garden furniture has a bronze patina finish, though we can see a couple of spots have peeled over the winter and will get these replaced. Property Owner

  Reviewed by Janet4.4★Jun 2024

• "Couldn’t fault inside the property clean comfortable exceptional view of abbey and church, only negative was TV was poor needs an aerial to access all live tv, outside bistro set old and rusty unusable and property entrance was like building site scaffolding and ladder hindered access."

  Thank you for your feedback and glad you enjoyed your stay. The smart tv accesses all channels via the apps and WiFi. Pleased to advise the building works nearby have now completed. Property Owner

  Reviewed by James4.7★May 2024

• "The cottage is in an excellent location."

  It is a 2 minute walk from the West side of the swing bridge, right in the middle of the action. Despite this, it was very quiet inside with no external noise. The view is of rooftops with a sliver of sea. The abbey is visible on the other side of the river. The cottage is very well appointed with ample glasses, crockery etc. The bed was comfy (and huge). All furniture was modern, clean and comfortable. The bathroom was modern and clean with instant hot water in the shower. The whole accommodation looks brand new and was spotlessly clean. The only issue we had was parking… we were provided with a parking pass for W designated streets but, in the time we were there, we were unable to find a single parking space on those streets (although it was Goth weekend so extremely busy). However, with a bit of planning, we found we could use Whitby’s car parks cost effectively. I would stay there again and would recommend it to anyone else unless they needed to have designated, on-property parking.

  Thank you for your lovely feedback and so pleased you enjoyed your stay at Grays Cottage. Whitby parking is challenging but the pay and displays are always a good alternative to the free W parking if unavailable. Property Owner

  Reviewed by Jacqueline4.7★Apr 2024

• "We really loved our stay."

  It is a lovely well equiped house with a very comfortable bed. Unfortunately, on arrival, I had to clean all work surfaces. Window sills, bedroom furniture, all mirrors in the bedroom & bathroom. It was quite dirty in places. The banister leading upstairs was filthy. The cloth I used was black. I think it 8s a major oversight as in this day & age, cleanliness needs to be paramount. This was most definitely an accumulation of dust & dirt. It's clearly not getting a thorough clean after each guest. The house itself is so nice with some really nice items. They just need a good clean & to be honest the whole place needs freshening up with a paint. I would use the word grubby. Also, the outside space on the photos looked so nice. Sadly, it was nothing like the photos. The planters were completely overgrown with weeds & there was a very old rusted small round table & 2 rusted chairs. This could really be lovely if it was looked after. Because I had to clean on arrival, the owners allowed us to stay an extra night for free which was nice. We have stayed in Whitby every year tor around 10 years now & never had to clean a property on arrival. Please clean & freshen this place up as it is such a nice house in a great central place. We are considering booking "Tuksumdoin" the house next door for next time as the cleaner was in the property when we walked past one day & she let us have a look around. Looks really nice & also has an extra bedroom. Sykes themselves were helpful once I finally reached someone. The process took 5 days to resolve. If I had known sooner that wots app was available then this would of been much quicker.

  Thank you for your feedback. It would have been helpful to be advised of your issues upon arrival and we could have visited immediately and resolved. We have liaised with Sykes re your comments. The garden furniture is a bronze patina and the edges are planted ornamental grasses. Property Owner

  Reviewed by Laura2.8★Apr 2024

• "Grays Cottage is a wonderful place to stay if you are planning a visit to Whitby."

  My partner and I stayed over Christmas - the location is perfect being in the centre of Whitby. We felt very comfortable; at home! Great facilities and lovely décor and a super king bed!!! I highly recommend Grays Cottage.

  Thank you so much, we’re glad you enjoyed your Christmas break and Grays Cottage! Property Owner

  Reviewed by Neil5.0★Dec 2023

• "Great location with lovely views, very modern facilities and spotlessly clean."

  The parking system was a little confusing, but if you just park in w zones and ignore everything else on the signs then it works really well. You need a touch to open the locks on the gates in the dark We have stayed in a lot of nice cottages but all in all this was the best of the lot.

  Thank you, glad you had a great stay. There is a torch in the kitchen drawer, should you stay again. Thank you! Property Owner

  Reviewed by Keith5.0★Sep 2023

• "Lovely property in a great position in Whitby."

  Thank you! Glad you enjoyed your stay. Property Owner

  Reviewed by Joseph4.4★Sep 2023

• "This was our third visit and it was great as usual."

  Lovely views and a really spacious living area. One thing that remains irritating is the bin situation. It is not great having to take the rubbish our to the public bins :(

  Thank you for visiting again. There has been a bin in the grounds since Autumn 22 to resolve the situation. Information is in the guest folder. We hope you’ll stay again with us. Property Owner

  Reviewed by Andrea4.4★Aug 2023

• "Fabulous cottage, very clean and well equipped."

  Extremely comfortable bed, superb bathroom. Enjoyed spending time in lounge enjoying lovely views of town and abbey. Great to have outdoor space to sit in sun. Couldn’t fault it in any way!

  Thank you for your kind feedback about Grays’ Cottage, we’re glad you had a great holiday. Property Owner

  Reviewed by James5.0★Jul 2023

• "Excellent.shower."

  Comfortable bed. Lovely kitchen but cups a bit tired. Super views Very convenient for shops etc. Parking a nightmare.

  We’re delighted you enjoyed your stay at Grays’ Cottage and found it so comfortable. Property Owner

  Reviewed by Pete4.7★Jun 2023

• "My husband and I had a wonderful stay at Grays’s cottage."

  The cottage was in an excellent location right in the heart of Whitby, with lovely views of the Abbey. The cottage was spotless with lovely furnishings and such a lovely large comfy bed. We will definitely book here again for our next visit to Whitby 10/10

  Thank you so much for your feedback! Property Owner

  Reviewed by Zoe5.0★Apr 2023

• "Some people may struggle with the gated access to Grays cottage, the television was difficult to use without being reasonably good with technology as the channels were only accessible using Amazon steaming system which my husband eventually worked out, The cottage is very well situated with great views and had everything needed for a lovely stay, comfortable, quiet and the resident parking system worked well for us - maybe more difficult in the summer, we would definitely use it again."

  Thank you for your feedback and so pleased you had a great stay. The smart tv has BBC iplayer, ITVX, 4 and many other apps without needing to use amazon. Hope this helps for other visits. Glad you found the situation and comfort food, we hope you’ll visit again. Property Owner

  Reviewed by Alison4.7★Mar 2023

• "Amazing. Such a great location, handy for everything and gorgeous views."

  Facilities perfect. Would love to return in the summer! But loved watching the elements from the cosiness of the house as well.

  Thank you! Glad you found the facilities perfect and enjoyed the views! We hope you’ll visit Grays’ Cottage again. Property Owner

  Reviewed by Vanessa5.0★Feb 2023

• "Superb cottage with fabulous views and very well equipped."

  We loved our stay and the wonderful attention to detail in the interior design. Everything was so fresh and clean. Would whole heatedly recommend.

  Thank you, we really appreciate your feedback and so pleased you had a great stay. Property Owner

  Reviewed by Adele5.0★Oct 2022

• "Grays Cottage is in an ideal location in the heart of Whitby yet tucked away enough to be quiet."

  A good location for those arriving by bus or train. Wonderful views of the Abbey and red rooftops. It's a bit of a scavenger hunt to find it, and after dark you need a light to enter the gate codes. The cottage has a huge comfy bed and a handy dressing table and mirror, and the bathroom is brand new -- I was expecting small shampoos etc for guests but those aren't provided. The kitchen is clean, modern and well-equipped, and the instructions for laundry and dishwasher were much appreciated. The split level living makes a nice separation between sleeping and living for those who don't mind a few stairs. We were expecting to watch some TV but apparently you have to have a licence/password to do so - luckily we have a Netflix account - so be aware of this (and bring your own shampoo!). I would come again, this is a beautiful spot.

  Reviewed by Catherine5.0★Oct 2022

• "The accommodation was very well appointed."

  Comfy bed, good shower, spacious sitting room with good views. Not that we did much cooking but the kitchen was well equipped and it was nice to have good quality crockery, cutlery and pans - not from Ikea! Would definitely recommend this property.

  Reviewed by Sharon5.0★Sep 2022

• "Lovley property like the seagulls best especially baby one living in plant pot"

  Reviewed by Ann5.0★Jul 2022

• "Enjoyed my stay so much I’ve booked again for September."

  Lovely cottage, got everything you need. Having living space upstairs means you can really enjoy the lovely outlook across the town to the Abbey, and even a glimpse of the sea. Highly recommend.

  Reviewed by Lucy5.0★Jul 2022

• "Great place and highly recommended for a trip to Whitby."

  Reviewed by Martin5.0★Jun 2022

• "We just had best week at Grays we love Whitby and this was best accomadation wr ..."

  We just had best week at Grays we love Whitby and this was best accomadation wr have had, cottage gorgeous, loved the view out of window , sat with window open evry evening, we didnt want to leave, the cottage has evrything you could need for your stay, so well equiped, we give it 10 out of 10, cant wait to return

  Reviewed by Colin5.0★Jun 2022

• "Lovely Cottage."

  Perfect location, with great views over Whitby. Spotlessly clean! Very comfy Super King Bed. We didn’t want for anything. Highly recommend!!

  Reviewed by Jane5.0★May 2022

• "We really enjoyed our week in Grey's Cottage."

  Extremely comfortable, clean and well equipped. The sitting room is beautifully light and airy with a spectacular vista over Whitby towards the Abbey. Absolutely one of the best cottages we've ever stayed in. Also very well positioned in the town with everything very close by - shops, beach, Abbey, harbour, station - all within a few minutes walk. We would wholeheartedly reccomend Grey's Cottage.

  Reviewed by Camilla5.0★May 2022

• "Lovely Cottage."

  Great location. Would definitely book to stay there again.

  Reviewed by Jane5.0★May 2022

• "Grays' Cottage was an excellent choice and I recommend the well-appointed house to anybody looking for good accommodation for one or two people in a quiet central location!"

  I will be going back there again.

  Reviewed by Martin5.0★Apr 2022

• "What a fantastic little cottage right in the heart of Whitby."

  It was truly a home from home and very well equipped. The only issue we had was the lack of lighting when approaching the cottage ( to be fair not the owners responsibility) through the gates, so make sure you have a phone/ torch in the winter months. Would definitely recommend to friends

  Thank you, we’re delighted you had a great stay. There’s a pocket torch in the kitchen drawer if needed for coming in through the gates. Property Owner

  Reviewed by Nicola5.0★Dec 2021

• "If you want a high spec property in the centre of Whitby ."

  Also very quiet and great views of the abbey.Grays Cottage is the one for you.

  Thank you! Glad you had a great stay at Grays Cottage. Property Owner

  Reviewed by Nigel4.4★Sep 2021

• "This is an excellent property for a number of reasons, including being very central, and perfectly spacious for two, being spread over two floors, even including a (small) separate dining room."

  Nice view up to the abbey. I’m afraid I don’t understand the previous comment about needing “extensive updating”; everything looked fresh and clean, no damage to furniture or marks on walls, nice bedlinen and towels. Kitchen is small and U-shaped, but well thought out and equipped if you wanted to self-cater. The only issue arose with the Freeview box which was not connected when we arrived and which we could not get to work. However, I would reiterate one of the points from another reviewer, that this property would not be suitable for anyone with mobility difficulties, due to two factors. The first is the stairs in the property. The second is the horrendous parking problem in Whitby. The problem is not with the provided scratch card, but lies in finding a “W” space (the only permitted category) to use it. We ended up touring round at the end of the day before eventually finding a space, which can be a considerable distance from the property. Finally, Sykes please take note as follows: 1. The access instructions mention the TSB branch, which no longer exists so the reference should have been deleted; 2. The access and drop-off instructions suggest pulling up temporarily in front of Poundland (which has double yellow lines) or on street (which is a disc zone, restricted to residents). There is no mention of the obvious alternative, which is the public car park behind Poundland. Yes, it will cost you £1.70 for an hour (not if you arrived in the evening) but believe me it’s worth it. So, great property, great stay, poor arrival instructions.

  Reviewed by Adrian4.7★Sep 2021

• "This is our second visit and the cottage was lovely."

  The updated bathroom was an improvement on last year. However, we will not be staying again because of the enormous price increase. To charge between £800 and £1000 for this property it would need extensive updating and even then, it is very small. The ludicrous increase is a shame.

  Reviewed by Andrea4.7★Jul 2021

• "Great location, fabulous views."

  Had a lovely stay.

  Reviewed by Lisa5.0★Jul 2021

• "The cottage was absolutely stunning."

  It far exceeded our expectations. The views from the cottage were exceptional . It was was extremely clean and Comfortable. Everything in there was compact which made the room space better. We both slept extremely well in the oh so comfortable large bed. The location was brilliant but I would say if you had mobility issues , this is not the place for you. We had an issue with the tv which was resolved in a matter of hours, the owner of the cottage was extremely helpful once she was made aware of the issue . The only downside of this booking is the time we were allowed to check in. It was 5 pm , which made it very difficult , if not impossible to park with the free scratch cards given to us as part of the booking. It would be better if Sykes cottages sent clients the parking passes to home addresses prior to travelling, that way, people would have a chance of a parking space. We ended up paying on a 24 hour car park , quite a way away from the accommodation until a few days after we arrived.

  Reviewed by Raymond5.0★Jun 2021

• "Problem with TV had to phone office several times was not resolved Had to wait over 40 minutes for someone to answer your phone can you please contact me as I wish to raise a complaint re this."

  Reviewed by Stephen5.0★May 2021

• "Great location, lovely place and great views, will be back!"

  Reviewed by Al4.7★Oct 2020

• "Great position, fantastic views."

  The cottage was well-equipped, some nice touches (sun loungers in the shed etc.) and the bed comfortable. However, the kitchen and bathroom could have been a little cleaner on arrival (black mould around bath, dust on edges of the tiles etc.). The worst thing was the lack of a bin, though. It was inconvenient and frankly a little embarrassing to have to use a public bin by the pound shop when we wanted to dispose of the rubbish bags. There are clearly bins at the property, but they were inaccessible. Everything else was fantastic.

  Reviewed by Andrea4.4★Aug 2020

• "Wonderful little place in a perfect location and it felt very homely."

  Beautifully decorated and the views! Lovely break

  Reviewed by Rachel5.0★Jan 2020

• "New Year stay - Lovely stay."

  Nice having everything we needed here waiting for us. Thank you. Hope to come back again soon. Will miss the view.

  Andrew And Eunice - NewarkJan 2020

• "Christmas 2019 stay - Had a lovely stay at the cottage."

  Very cosy and had everything we needed. Hope to come back. Had a very peaceful Christmas. Thank you. Recommendations and favourite places - Whitby Abbey and Duke of York.

  Ally And Corrine - SkeltonJan 2020

• "Nov 19 stay - Lovely cottage with everything you need for a break."

  Thank you. Favourite places and recommendations - Fishermans Wife and Marine Hotel.

  George And Christine - LondonJan 2020

• "Nov 19 stay - Excellent find."

  The cottage is cosy and comfortable. It has everything you would need and more. We have had a lovely stay and will definitely book again.

  D Doreen - SheffieldJan 2020

• "Oct 19 stay - We really enjoyed our stay and the cottage is lovely."

  We will definitely be returning.

  Beth & Manisha - WakefieldJan 2020

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