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"The holiday cottage is fabulous, great location and really well equipped."
Only one complaint about the actual property being the bed mattress in both bedrooms is soooo uncomfortable. We tested both and in the end used the second duvet as a mattress topper, but still had sore hips and a bad back all week! There is a lot of flights of stars in the cottage, so you need to be pretty mobile to stay here. Our big complaint is that the property is advertised as having parking! Parking should mean having access to a dedicated parking space 24/7. This is why we chose this cottage. Be warned this cottage has NO parking! A permit is provided to park for 1 hour to load...if you can get a space. A scratch card provided allows you to park for 3 hours only, over half a mile away, again only if you can get a space! Obviously on Goth Weekend these are full, and unless you want to spend your whole holiday watching the clock and moving your car around town, you will need to find somewhere you can park unrestricted, Be prepared to walk a long way, never need access to your car, and never need to move it as you will loose the spot!
This cottage should not be advertised as having parking, it is misrepresented. It has none, and should be advertised as such. It is a shame because the cottage itself is lovely, despite the uncomfortable beds!
Reviewed by Steven2.8★Oct 2024
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"Lovely place to stay, clean, comfortable and close to shops and cafes."
Everything you need is provided.. very happy with Robins Nest,
Would stay again.
Reviewed by Sandra4.7★Sep 2024
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"We very much enjoyed our stay at Robins Nest."
The cottage was clean, comfortable and well fitted and everything we hoped for. Whilst we did not feel comfortable sitting in the courtyard which was dusty and untidy the location of the cottage was excellent. This did not detract from our enjoyment.
Reviewed by Pat4.7★Jun 2024
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"Lovely cottage with amenities smack bang in the town centre."
I did not think the accommodation was suitable for dogs as the small outside space was also the entrance to several other properties and the alley up to the main road had no gate on it so constantly had to keep an eye on them.
Reviewed by Amanda4.4★May 2024
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"Lovely cottage, comfortable and cosy , well equipped with everything you need , short walk away from town centre ."
Reviewed by Christine A5.0★Dec 2023
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"Our second time here and it did not disappoint."
Already looking at dates to book for next year! Love it!
Thank you for the lovely feedback Samantha .
We are pleased you had a good time and look forward to seeing you again
Property Owner
Reviewed by Samantha5.0★Aug 2023
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"We thought it was a lovely holiday home."
Very comfortable with good facilities. We weren’t sure if we could sit on the outside table as a neighbour kept using it!! We thought the parking had been explained very well and did not find it an issue at all.
We are pleased you had a nice time
We have since had new furniture at the front of the cottage and the chairs are stacked and locked together .There is a code in the cottage so you can free them so others don't use them
Property Owner
Reviewed by Helen5.0★Jun 2023
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"Thank you for a wonderful stay in our favourite Whitby."
It’s been our 4th holiday to Whitby and the cottage itself was my favourite property that we have stayed in. We loved how it was tucked away but still right in the centre. The location was perfect.
We loved how many of the original features remained and have been well looked after. Each room was cosy, spotlessly clean and inviting.
A few tweaks that we felt could have made this perfect… The shower screen could do with an upgrade. The suction at the bottom that holds the screen in place is too loose and any slight movement causes it to come away leaving the bathroom floor very wet and the bathroom window only stays open if you use something to prop it up.
I’m not sure who is in charge of the alleyway and courtyard but it could do with a little TLC. Whilst I appreciate this is nothing to do with the property itself, it could do with a tidy up and a good sweep which will make the property even more appealing.
The bedrooms were very specious, the main bedroom on the 1st floor had beautiful high ceilings which made it very light and airy but the mattress wasn’t the comfiest. It felt quite thin.
The room on the top floor was perfect for the kids. The slanted roof did make the space around the bed awkward but the kids were fine so it’s definitely better for kids up there.
Lastly there is no Wi-Fi in the property. Which is fine if you have an unlimited data package but if you don’t then you may struggle.
All in all we had a wonderful stay and even looking to book the same property again next year. Thank you.
Thank you for your feedback .we are pleased you had a nice stay
The alley way and yard are public and we do clean it whenever we go but it is difficult to keep spotless
There is unlimited wIFI at the property
We are pleased you found the cottage convenient and are thinking of visiting again
Property Owner
Reviewed by Kersha4.4★May 2023
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"Absolutely spotless."
All mod cons. Comfy and very spacious. Ideal location,one minute walk from swing bridge. Once you work out the parking..... perfect.
Reviewed by Mr G5.0★May 2023
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"Comfortable, clean and well appointed especially the kitchen & lounge."
Fabulous for amenities. Great example of historical “living”. * Parking is a major issue with an immediate parking bay (zone H), scratch card marked zone W & a disc but the map is pale and with limited info and NO info on disabled parking badges. No info on public car parks. A huge stressor for me. * Visitor info pack (VIP) no info on how to change bath to shower tap - turning it simply took it off in my hand, luckily my partner reinstated it. VIP was a rather disheveled booklet & could do with refreshing. * Bedroom acoustic attenuation very poor with creaking floor (loft) disturbing occupant below and lack of a door causing light & noise disturbance from below to occupant of loft bedroom. * Can’t turn 1st floor landing light off from loft bed/top of loft stairs. * At 5’2” I could only get out of 1 side of the loft bed & even then had to bob my head under the rafter. I cannot see how 2 adults could get in & out of that bed without head injury. A framed metal bed made it harder to get around - it would be better to have the 1st floor divan bed there. * Rather romantic referring to loft dressing table as lighting poor. * Had to hang dresses in the 1st floor bedroom as insufficient height of hanging in loft bedroom.
I provide disc parking near property for 1 hr and further down the road for 3 hrs and for overnight, and I also provides scratch cards for the surrounding areas, plus there is a map at the property and the areas are clearly highlighted. A few streets away from this four floor property there is also free parking Sep to Apr.
There is a knob at the bottom of the shower hose, for the option to change from bath to shower and vice versa.
The attic room does have a metal bed as per the advert picture which also shows the low ceiling height in that room- for this reason a wardrobe cannot be accommodated in there although the other bedroom has a full height wardrobe. The attic room while not having a door, is also on a separate 4th floor accessed from a balustrade/staircase and so has complete privacy.
The attic does have floorboards and this may be the noise heard below, although it is highly unusual to receive feedback about any noise of this kind.
The dressing table does have lamp near the mirror and also spotlights, it is possible that when a master switch was turned off during your stay that you also inadvertantly turned these lights off.
With this property being city centre Whitby, we would always recommend that guests contact Sykes Cottages' reservations team regarding any particular need or special enquiry, so that they can be full informed before deciding if this four floor city centre property is suitable for them and we are sorry that the property did not suit you on this occasion.
Property Owner
Reviewed by Maria3.4★Mar 2023
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"A lovely home from home,very cosy and very close to town centre."
Would definitely rebook.thanks for a great break.
Reviewed by Robert5.0★Dec 2022
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"The cottage was beautiful, in the heart of the action but tucked away and quiet."
A lovely, lovely cottage.
Reviewed by Samantha5.0★Aug 2022
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"Lovely property, we certainly got our steps in staying in a house over 4 floors"
Reviewed by Louise4.4★Aug 2022
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"The location of the property is perfect - right in the middle of the town and only a few yards from the harbour, but when you're in the property you don't feel as though you're in the centre of things."
The location meant we could nip back to the property if needed, regardless of where we were in town. The property was clean and comfortable and had everything we needed during our stay. Parking is an issue at the property, as it is for any resident of the town. A parking disc is provided for unloading cases etc but then you have to park in the surrounding streets with a second type of permit - also provided. That's just how it is if you want to stay in the town itself. The only other thing if mention is that the property is on 4 levels, kitchen in the basement (it has windows and an outside door), living room on the next floor up and then two bedrooms on successive floors. It wasn't a problem during our stay but would be an issue for people with mobility problems. That said, a great little property that we intend to return to at a later date.
Reviewed by Mark4.7★Jun 2022
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"Property was nice and clean but I had to clean the entrance alley way on the first day as the pigeon droppings were disgusting and were going to be walked into the building - it was all back within 3 days or so - not the owners fault but pretty disgusting."
The parking permits that were provided were out of date (2021) and the parking in the Cliff St car park was confusing with out of date signs and we got a fine the first day. The single glazing wasn't enough to keep out the sound of the gulls from 5am and this was the biggest problem. A great location but the worst stay we've had in Whitby so far. We cut it short by a day just to get some sleep away form the gulls...... Shame.
Reviewed by Alan3.1★Mar 2022
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"I have to agree with the previous comment that the cottage was not overly clean."
The bathroom was grubby, the shower door leaked & behind the toilet was dusty & dirty. The beds were very uncomfortable & you could feel the springs in the loft room mattress. I appreciate the cottage being homely but with COVID-19 I don’t feel it appropriate to have fabric hearts on the walls or tied to beds as they are not cleaned and the wooden heart on the bedroom wall was covered in cobwebs. The dish of shells in the lounge was covered in dust. The kitchen blinds & sills were also dusty & grubby. We also struggled to get the heating to work so at times it felt very cold. However, the cottage was central, easy to get around from to see the sights and explore which we very much enjoyed. I’m sorry to leave a negative review but with back to back bookings, I think some upkeep needs to be undertaken.
Thank you for your response
We have addressed the cleaning issues and have a new cleaner who does a marvelous job .
We have had no complaints before about the beds and when we stay we find them comfortable but accept this is personal choice.our reviews recently in the guest book have been lovely unfortunately most people who respond on line have negative feedback which is unfortunate for us
Our revuews
Property Owner
Reviewed by Hilary2.5★Sep 2021
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"We were advised we couldn’t have early entry as due to COVID deep cleaning was required."
The property had most certainly not been deep cleaned, in fact I had to clean the bathroom including the shower head prior to using as it was disgusting. The kitchen had a damp smell the whole time we were there. We got the impression there was a washing machine and there wasn’t. The parking is definitely an issue at busy holiday times, you were scared to leave your space after eventually found one as there were none to be had and after paying quite a bit for accommodation we were loathe to pay for parking. We will most definitely not be back to this property.
Thank you for your comments I have raised the cleanliness issues with my cleaner and I will ensure that any issues are rectified. There is no mention of a washing machine in the property description however, I have taken this on board and will look into maybe having one put in. Parking within the centre of Whitby is difficult like most town centres. I do provide a map that shows where parking is available. I also provide a scratch card for you to be able to park in a car park.
Property Owner
Reviewed by Gail2.5★Jul 2021
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"Your cottage was fabulous."
The only problem was parking which in Whitby is at a premium! Apart from that all is good.Keep doing what you are doing!
Reviewed by Anna4.4★Jun 2021
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"Great cottage in perfect location."
only downside no washing machine and and parking is a nightmare.
Reviewed by Tessa4.7★Jun 2021
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"The Robins was a nice cottage and provided us with a town centre base."
A couple of things would have made the stay better:
Proper parking. We had intended to come by train but were forced to change plans and had to drive. Although Parking Disc/Sticker provided with the cottage these could only be used in a very limited location/time so we were forced to pay £8 a day at a car park which had to be renewed daily as there is no facility to buy a long stay.
There is no dishwasher, which whilst not the worst thing to lack, still took an edge off as we were forced to eat in for most of the stay due to the busyness of Whitby at half term (we were there a year late) and Covid restrictions making getting into restaurants and cafes in the evening almost impossible.
Finally although the bed looked nice, and was generally comfortable, it's springs creaked at the slightest movement which meant it was hard to get an undisturbed nights sleep.
Reviewed by Phil3.8★May 2021
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"Lovely period cottage."
Very homely and comfortable. We loved staying here again and we shall definitely be back and The location is fabulous too. Well done to all for keeping everything covid spick and span in these different times. Thanks Lisa, Jared and Gem the dog
Reviewed by Lisa5.0★May 2021
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"Uncomfortable sofa bed in kitchen diner"
Reviewed by Thomas4.7★May 2021
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"The cottage is ina great location and is really comfortable."
The decor is nice and it's very well equipped. We particularly liked the kitchen area, spacious and a very sociable space.
We wanted to stay an extra night and this was accommodated which was brilliant, both Sykes and the owner made this really easy for us to do. We love whitby and would book this cottage again.
Reviewed by Louise4.7★Sep 2020
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"This was an amazing home from home cottage which great facilities."
The location is superb and was very quiet in the surroundings. We loved all aspects of the cottage and will certainly return in the future as well as recommend to others.
The parking was never an issue and easy to u understand over the use of the Disk parking and the parking scratch card. This place is surrounded by lovely boutique shops on Flowergate which was also unexpected.
The comfort of this cottage and it's homely feel meant we had a very relaxing trip and one we will not forget..... thanks to the owners x
Reviewed by Lisa5.0★Mar 2020
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"We really liked the cottage, especially the basement kitchen dinner which worked well for us."
Convenient town centre location. Expect it could be a little noisy at times, but fine while we were there.
Whitby is a charming town and generally dog friendly which was also good for us.
Reviewed by Ann4.4★Oct 2019
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"Fantastic place."
Only downside would be communal courtyard, this needs to be referenced on your website, I am certain that your website said it had a garden, which it most certainly did not. Needless to say we had a wonderful break.
Reviewed by Jo5.0★Aug 2019
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"Robin's Nest is a really great cottage!"
Very clean, nicely decorated and extremely comfortable - it has all the amenities required for a good holiday. In terms of location, it is in a historic Whitby "Yard" and is very close to the centre of town (very short walk to the Whitby swing bridge). We really enjoyed our stay and did loads.
In Whitby, in general, parking is a nightmare. The cottage provided a parking disc and scratchcard permits for the duration of the stay, which helps, but be prepared to plan around parking times. We generally found spaces close by, and parking is usually available at the leisure centre (about 5 mins walk away).
Reviewed by Christopher5.0★Jul 2019
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"A great place, but it is very, very noisy as it is in central Whitby near pubs and an insanely large and talkative seagull population and the cottage has no double glazing!"
(Please bear in mind we have plenty of seaside holidays and are quite happy to hear seagulls. However, the seagull population of an active fishing harbour with a fair few of them on your roof most nights, they do not appear to sleep even at 4am lol, is a very different matter and is where double glazing is a marvellous modern invention!) The pub down the road has a regular karaoke night and you can name the songs to give you some idea of how the noise carries into the house! The beds are also quite creaky as they are metal framed beds, although they are very comfortable. We went and bought some ear plugs in the end! Having said all that, once you get used to the noise and have your ear plugs it is a lovely, clean and spacious place to stay, it's convenient for Whitby, has a lovely coffee shop on the corner and we were really excited to book again for next year to stay again.
Its worth noting for anyone with mobility difficulties that the kitchen, living room and 2 bedrooms are each on separate floors, and the top bedroom/ attic is nice and cosy but if you have mobility difficulties you might find it a little tight to get in and out of bed.
With regards to parking, you can only park on the street outside for an hour if you have a parking disk; you cannot buy a parking ticket for this area, so you will need someone to sit in the car or pop a note in the car window to tell the (very active and prompt traffic wardens) that you have popped in to get your parking disk (on the coffee table in the cottage on the first floor when you get in) to pop it in the car before you start unloading. You can park on the street for free from 7pm - 9am. There is also a car park behind the Poundland. This requires paying from 9am - 6pm. This is a short stay car park and you can only buy a 6 hour parking ticket from this ticket machine, so not enough for a whole day. It is worth noting however that parking tickets you buy can be used in any Scarborough car park, and the long stay car parks are on the sea front (West Cliff) and Whitby Abbey. We saw quite a few parking tickets being given out so it is worthwhile planning your parking if you are planning on staying in the town for the day.
The place was lovely and clean and spacious. We would have happily booked again but the price for next year is far, far too high for this sort of property given the noise, that there is no outdoor space and the amount you will pay for parking - almost £800 for a week and not even in the school holidays!! Over £200 more than what we have just paid for exactly the same week!!!! So we will not be booking for next year and will find somewhere else in the Whitby area. Quite frankly that kind of hiking up of prices just sends customers elsewhere so it's pretty pointless, I'm very disappointed to see prices hiked up like that, this is a nice place but not a luxury property that commands that kind of money at all. Lost customer!!!!
Reviewed by Samantha3.8★Jul 2019
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"This cottage is just beautiful , really pretty and spotlessly clean , it’s ..."
This cottage is just beautiful , really pretty and spotlessly clean , it’s situated in the heart of Whitby , what more could you want
Reviewed by Jenny5.0★Jun 2019
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"A lovely cottage within easy reach of everything we needed in Whitby ."
Reviewed by Josephine5.0★Jun 2019
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"Lovely cottage in a great location."
Cosy decoration with a wonderful big kitchen diner on the lower ground. Quirky features throughout. We will be booking this property again. Only issue (no fault of the cottage) was the early morning wake up from a cockerel from somewhere nearby. Not even joking!
Reviewed by Lisa5.0★May 2019
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"The picture's don't do this cottage justice , Its in the center of town tucked in a quiet court yard."
very comfortable well equipped we will be returning very soon.
Reviewed by Amanda5.0★Feb 2019
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"A fantastic cottage, well appointed and spotlessly clean, excellent central location close to all amenities."
Would recommend this cottage for your stay.
Reviewed by John5.0★Jan 2019
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"Lovely cottage in the heart of Whitby."
We have stayed in Whitby a few times now and this is by far the largest cottage we have stayed in, really surprised at how spacious it is. The cottage is full of character and charm. Loved the Botham biscuits that were waiting for us on arrival and the dog appreciated her biscuits too! Can not fault it in any way, just perfect.
Reviewed by Tessa5.0★Dec 2018
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"‘Robin’s Nest’ has real home from home feel and its location in the heart of Whitby is perfect for accessing all the local amenities."
The property is full of character, yet modern in its decor and facilities. We loved it that much, we’re considering making an offer to buy it!
Reviewed by Andrew5.0★Nov 2018
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"Lovely cottage."
Spotlessly clean and very cosy with plenty of space and storage. Parking wasn't as straightforward as expected, as we couldn't park on the road closest to the cottage as it is only an hour. Had to park to unload and then find a permit parking space, however we dropped lucky on both occasions we needed a space. Shame there isn't a dishwasher, kitchen is big enough for one. Only other thing to mention is that someone close by the cottage has a cockerel which starts crowing around 4am! However, the cottage is a great place to stay and the location couldn't be better, a few minutes from the sea and close to lovely food shops and cafes. Had a great time in spite of the early wake up call - take ear plugs!
Reviewed by Alison4.7★Oct 2018
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"Robins nest is a lovely quirky cottage decorated to a high standard with everything you could want, it’s in an ideal location to enjoy the lovely town of Whitby and surrounding area."
Will definitely use robins nest whenever we visit North Yorkshire.
Reviewed by Steve5.0★Oct 2018
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"Finding the location of the cottage was a bit of a challenge."
We found the street but finding the alleyway leading to the cottage was not easy.
Perhaps a small map would help future visitors the cottage.
Parking on scratch card was not a problem. Just when arriving and trying to unload was a challenge, we had to do numerous trips from where we were parked on the road beside the museum.
Reviewed by Karen4.4★Oct 2018
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"Superb location, right in the centre of Whitby."
Parking was a concern but it was ok as we din't need to use the car much, so we parked it and left it. Robins Nest was warm and comfortable, although could have benefitted from a washing machine. Would reccomend this, but there are alot of steps outside and in. We had a lovely week, plenty of room for two couples and a dog!
Reviewed by Caroline4.7★Sep 2018
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"Brilliant from start to finish ."
Excellent location and was a really nice character cottage and lovely furnishings and fittings , beds excellent and nice touches, spotless and well maintained . Couldn’t have asked for more . Just a lot of stairs for some but should suit most younger smaller families . Look forward to returning again.
Reviewed by A5.0★Jun 2018
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