Sail Away, 17 Union Mill

29 Customer Reviews

• "This is our second stay at Sail Away, and we will definitely return in the future."

  We've stayed in 8+ properties in and around Whitby and Sail Away is now our go to as one of the very few places with a comfortable bed! The owners were very gracious and accommodating after a confusion with check out dates, which we were very grateful of. The only thing we'd say would make the stay 100% is a new shower in the ensuite. The current cubicle is very small and difficult to use if you struggle with mobility or feel closed in. Would absolutely recommend to anyone considering going in the future.

  Reviewed by Kylie5.0★Dec 2024

• "Excellent property."

  Only niggle was extractor fan in en-suite bathroom not working.

  Reviewed by Stephen4.7★Oct 2024

• "We had a great stay at Sail Way with shortbread and milk on arrival!"

  Tea, coffee and sugar too! What a lovely touch. Its a well equipped spacious apartment. Everything you need in the kichen and spotlessly clean. Parking for 1 car which was so handy. 5 minute walk down to the main shops and eateries in Whitby. I would definitely stay again. I just wish we had met the owner to thank them. Thank you

  Reviewed by Joanne5.0★Sep 2024

• "A very comfortable and well appointed apartment."

  In a very convenient location for all that is on offer in Whitby. Parking was excellent which is a major factor when staying in Whitby.

  Reviewed by William5.0★Sep 2024

• "This apartment was lovely, very clean on arrival, great facilities and lovely comfortable beds."

  Great instructions on what to do on arrival. Small walk away from the main attractions in Whitby. Really lovely apartment and with three good sized bedrooms it was great for my family. Lovely touch that there was tea, coffee, milk and biscuits on arrival. Would recommend, couldn’t fault it.

  Reviewed by Liz5.0★Jul 2024

• "This apartment is one of the best we've stayed in!"

  Really well appointed, everything you need for a holiday. All the beds are comfortable the linens are spotless and the rest of the apartment is too. It's a really central location with the bonus of secure parking and a lift, which was fantastic for us as we had Mum with us who is 90 and not great on her feet now! A superb apartment which I would definitely go back to, I would just add a shower curtain in the main bathroom as it stops you having to dry the floor every time you have a shower, but that is a tiny thing and won't stop us coming back!!

  Reviewed by Lyn5.0★Jul 2024

• "Beautiful,modern apartment."

  Spotlessly clean and well equipped. Short walk to local amenities but might be worth mentioning the very steep hill. A mirror in the single room would be a useful addition.

  Reviewed by Sue4.7★Apr 2024

• "Sale Away was the nicest apartment my wife and I have ever used on a holiday!"

  Very well appointed, good facilities, extremely clean, great views, very spacey. It is also with in the Union Mill flats very conveniently and centrally located in Whitby. Overall, fantastic apartment, helped to make our holiday in Whitby a very happy one!

  Reviewed by Peter5.0★Oct 2023

• "This is a wonderful apartment."

  It is furnished to an excellent standard and everything is so comfortable. The kitchen is well appointed and contains everything needed for the stay. We would definitely recommend it to others.

  Reviewed by Jennifer5.0★Sep 2023

• "Excellent location near to town centre with bus stop outside the door for other ..."

  Excellent location near to town centre with bus stop outside the door for other journeys Property was clean, well presented and had very easy access by a fair sized speedy lift Views out of the windows of the Yorkshire hills

  Reviewed by Stuart5.0★May 2023

• "An additional key would be a good idea , one between three adults means we have to follow each other around"

  Reviewed by Robin5.0★May 2023

• "We had a lovely stay: the apartment was spotlessly clean, very comfortable and welcoming, and the public areas of the building were also beautifully clean and maintained."

  Location is excellent - five minutes gentle walk from Royal Crescent and the sea. The secure parking space and the lift were particularly welcome, as some of our group have mobility issues. Would definitely recommend, and hope to visit again on a future occasion. Sail Away is very well equipped: our one tiny suggestion is to add a small sharp knife to the kitchen - otherwise, everything was provided that we could have needed for our stay. Thank you!

  Reviewed by Sophie5.0★Apr 2023

• "Fantastic, spacious and clean property perfect for our little break away."

  Very close to amenities and within walking distance to a lot of eateries and things to do. Especially good for my 3yr old as very close to the local park which was huge

  Reviewed by Bethany5.0★Mar 2023

• "Fantastic apartment Thank you."

  Reviewed by Patricia5.0★Dec 2022

• "An excellent apartment in a really handy location, close to the town and the beach."

  The parking space was a real bonus.Everywhere, including the lift and communal areas, was spotlessly clean and the apartment itself was lovely and warm with very comfortable beds. The kitchen had everything we needed. We would certainly book this apartment again.

  Reviewed by Sue5.0★Dec 2022

• "Spent a really cosy winter break in this beautiful accommodation, very spacious and very well equipped."

  On our one rainy day we just crossed the road into Pannet Park and explored my favourite museum. Easy walk to shops and sea front. Will be booking again and happy to recommend.

  Reviewed by Lesley4.7★Nov 2022

• "This is an ideal spot, convenient to walk to the centre and easy to access to the surrounding countryside."

  The apartment is well appointed and the provision of secure entry and parking an added bonus.

  Reviewed by Janet5.0★Oct 2022

• "An excellent property."

  Very comfortable and well situated.

  Reviewed by Sue5.0★Sep 2022

• "This property is the nicest place you could possibly find The apartment was spotless nicely decorated."

  Decor very good. Beds comfy bathrooms very nicely equipped. Great part of Whitby bus stop outside.not a long walk but coming back quite a big hill. The Car park was locked and could only be accessed by your fob.security very good. In fact the whole package was so good were planning on going back next spring.

  Reviewed by Eileen5.0★Sep 2022

• "Beautiful accommodation, spotlessly clean, so we'll equipped could not fault anything."

  Fantastic location, to the right a short walk to the beach to the left a short walk to Whitby Harbour, with the added bonus of secure parking. Neighbours were really friendly and polite, always with a friendly hello. I would highly recommend staying at 'Sail Away' and we are already making plans to go again next year. Feel extremely lucky to have found it!!

  Reviewed by Rachel5.0★Aug 2022

• "Overall a comfortable and well equipped place to stay with questionable cleanliness detail not as it should be, which we discussed some of what we found with the owner upon arrival but as we had not inspected the whole, prior to this conversation, they would not know the rest I am commenting on here, so I apologise for not doing so before hand and wish that you take my comments and views as constructive please."

  We did feel very secure and safe within the building. Parking was difficult for us, ( this may not be the case for others) one space only per flat and woe-betide you if you park in another space even for a moment... notes get left on your car and there is a very rude resident who fired expletives at us when we parked in their space temporarily - even though they clearly had no car, as it was empty all week and neither did they shout at the cleaner of our flat who turned up just before we left and parked in that space - something that needs addressing we feel as it was quite upsetting, we had agreed to move based on finding the note and prior to the tirade of bad language - Our flat owner said we could park on the main road (Upgang Lane) where space permits as it was cost-free to do so, but there were no spaces in the five days we were there- there is a public car park around the next corner but it was full and we weren't sure if it was 24/7. We needed a second space for our Son-in-law's car when he came to the flat half-way through the break as last-minute work commitments prevented him arriving with us at the beginning- Our Car (BMW X7) being very large, required the availability of spaces being empty either side and opposite of our allocated space in order to be able to manoeuvre out of or into our space. The apartment can be quite noisy when windows are open, being 3rd floor and front facing to a main road, but well glazed windows shutting out most of the early morning noise. We happened to stay during the much publicised heatwave of Mid-July (2022) and were glad we chose to take our own air purifiers/coolers- it would have been unbearable had we not as the apartment is very well insulated A High level of equipment thoughout, though the toaster (two slots of the four didn't work) and dishwasher were not mentioned in the advertising. We did not use the washer/dryer or the microwave so cannot comment on them. Very Very comfy beds... a hairdryer in the wardrobe of the largest bedroom, ( I didn't look in the other big bedroom cupboard used by our daughter and her husband) ) but I took my own as I always do and a generally comfortable adequate space for the four adults and one child (aged 8) The Ensuite shower was quite small and I had to switch off the water and open the door to shampoo and soap myself and also the exterior of the door was badly limed up at the outside base and thus the shower door moving parts squeaked and ground their way open or shut, there was the beginnings of mould in the tile grout at the inside base of the shower too. There is a helper handle just inside the shower but no shelf inside the shower to rest bottles on and so another reason for having to turn off the water and open the door... I had to clean up quite a bit in this bathroom upon arrival as the floor had clearly not been mopped, I cleaned up as we left too, using dettol antibacterial wipes to ensure the next guest did not experience the dirty floor we arrived at. (I left the fused socket top with dust on to highlight the fact it needed doing as did the tile top trims in both bathrooms and kitchen) The tops of the wardrobes were dusty too. The towels are a little inadequate (small hand towels) and in our opinion require renewing, and they had lost their Ooomph as had the toilet brushes which are not long enough to do the job properly. I purchased bleach and toilet duck whilst there to keep the toilet clean throughout our stay. There is also no fabric kitchen hand towel... just two tea towels and oven gloves... I was glad I took my own In our humble opinion there is space enough to change the shower in the ensuite, to a walk in shower, going straight across the back wall, tiling up to the ceiling, towel rack high up on the wall, helper handle and fixed shelf/basket added ( Miller bathroom accessories - a Swedish company- not cheap at all but coast grade steel that does not rust and no, I do not work for them incase any readers are thinking so, they are just jolly good long-serving products- we had one in a shower in daily use for over 10 years before we added an ensuite bathroom at home and not one sign of rust anywhere). This would eliminate any moving parts and make cleaning much easier. The same could be said of the family bathroom with messy hand held shower over the very large bath, There was room to make it a 'P' bath with shower screen or a changeable double shower curtain (one quality white one to go inside the bath that gets changed and washed per every resident change to prevent mould and a pretty exterior one, ( add a two step step ladder in the boiler cupboard for the cleaner to be able to change the curtain) or add a walk in shower too and have the bath also. This is a very large bathroom!! The addition of a mop and bucket in the boiler cupboard would be another advantage, if there were any accidents/leaks in the bathroom and kitchen there would be nothing to clean up with... it would help the cleaner too, save him/her carrying one up in the lift each time they came. Overall, despite the high level of equipment/facilities and comfort within even with or without the changes we suggest, we would perhaps not stay here again given the parking issues - purely on the size of our car- a smaller 4 x 4 would be okay. I feel I should say here again to the owners, especially as she was so kind and helpful during our 'phone conversation regarding parking etc, that our suggestions are just that and not intended to wound or prevent others from staying here, it is a really nice comfortable place, and our suggestions are meant to be constructive with the intent of bringing in further revenue. Thank you for affording us the opportunity to stay and comment.

  Reviewed by Kenneth4.1★Jul 2022

• "Beautifully furnished and appointed with everything we needed for a comfortable stay."

  Allocated secure parking a real bonus. Out of the main Town but close enough to easily walk to all the attractions, a great location.

  Reviewed by Joy5.0★Jul 2022

• "Lovely apartment, really enjoyed our stay."

  Owners really helpful when we had a problem. Would definitely recommend, parking a bonus very secure. Clean comfortable and close to town .

  Reviewed by Christine5.0★Jun 2022

• "Lovely property, everything you need Really easy instructions on what to do on ..."

  Lovely property, everything you need Really easy instructions on what to do on arrival and departure Would definitely go thru Sykes cottages again and would stay at this apartment again also

  Reviewed by Mandy5.0★May 2022

• "We really loved the apartment."

  It was only a short walk into town and also had a beautiful park just across the road. The main advantage was having a private parking space as parking in Whitby is horrendous. We would definitely stay there again if we go to whitby again. Also advantageous having two toilets.

  Reviewed by Susan5.0★May 2022

• "Excellent Apartment."

  Very comfortable and well equiped. Ideally positioned to walk into Whitby Town - 5mins. Bonus having secure parking included. We could not have asked for more.

  Reviewed by Neil5.0★Mar 2022

• "Fabulous property."

  Great location. The apartment was very comfortable, decorated and furnished to a very high standard. Could not fault anything about our stay.

  Reviewed by Lisa5.0★Feb 2022

• "The apartment was in a great location for exploring Whitby."

  It was extremely well presented and equipped. The park opposite was ideal for amusing our son and a short walk from West Cliff beach and the outdoor paddling pool there which he loved.

  Reviewed by Laura5.0★Jul 2021

• "The property was in an excellent position very close to Pannett Park with an excellent play park and a flat walk to the cliff top near Whitby Pavilion."

  A car parking space is also a bonus. The leisure centre is round the corner with an open air paddling pool and crazy golf 10 minutes walk away. It is good accommodation for a family with children or the older generation.

  Reviewed by Sandra4.4★Jul 2021

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