The Counting House

39 Customer Reviews

• "Thanks for a lovely stay, lovely modern cottage everything you need close to centre of Whitby and all amenities, will definitely come again."

  Thank you for your lovely reply. Is there any chance you could put this on publish thank you Property Owner

  Reviewed by Anthony5.0★Oct 2024

• "Enough facilities and quite comfortable but property mouldy and dirty"

  So sorry about this I know nothing about this. I wish you had contacted me when staying. We will go tomorrow and see the problem. We have been and I can not believe myself how dirty it was . I have spoken and sent photos to the cleaners,I myself as decided to go every 2 weeks and check and clean myself if needed. I am so so sorry about this it's really is not acceptable Property Owner

  Reviewed by Viv2.5★Sep 2024

• "Spent a comfortable and cosy week at the old counting house."

  Everything we needed was there. Owner very helpful and prompt to help with minor issue on arrival. Everything lovely and clean except the bathroom for some strange reason! Attention needed in the bathroom. Shower curtain, toilet brush and holder, shower mat all filthy with black mould in shower.

  Reviewed by Avril3.8★Sep 2024

• "The Counting House has everything needed for a short or long stay Not just a washer but a washer dryer and two tvs."

  Very good location.. close to everywhere in whitby but not noisy. The bed is reasonably sized and comfortable The shower is as on the pic and a tall person may struggle but the pic clearly shows this The parking is as described : only pointer would be to make the sharp drop at the back of the parking spot a lot clearer. (There is a curved ridge before the drop) and maybe add a barrier for safety as it’s not clear on a first stay but lovely to have your own dedicated stop at the property… access to the spot is clearly described Of note the bedroom t v works fine: to turn on and off you have to press and hold the controller right next to the red light on the t v, otherwise it’s fine. If any tv pixellates check if the plug and aerial are properly inserted For the price location and amenities provided it’s an excellent property for two people…. 5 stars from us xxxxx The Granby hotel on skinner street is excellent for pub grub: home made and nothing more than £ 12.95 as of July 2024 We found abbey wharf ok but not as good as hyped with stodgy chips and watery mushy peas Sadly we never got round to my personal fav at Moutreys Italian. And the butchers that never seems to get a mention on media on golden lion bank is excellent.. breckons butchers We hope to stay here again the future.

  Reviewed by Jane4.7★Jun 2024

• "Beautiful cottage for 2 people lovely and cosy."

  Right near every amenities you could think of. Car space is quite tight for a big car but manageable if you reverse/forward all the way up to main riad, instead of turning right or left out off car space. I would highly recommend this cottage and I'll be booking again soon.

  Reviewed by Carl5.0★Apr 2024

• "Lovely cosy little apartment - excellent location for exploring Whitby as its only a co, added bonus it has its own parking space (which was easy enough to access if you follow directions on the email and reverse down the street opposite) We stayed in December, the apartment was warm and comfy and had everything we needed for the two of us."

  Reviewed by Cherona5.0★Dec 2023

• "A very comfortable and convenient place to stay."

  Our only gripe was the people above sounded like they were dragging furniture about during the night!! It woke us up several times. The TV needs some instruction on both units as difficult to operate. An extra blanket/throw would have been useful as one if us is an insomniac. Parking was not a problem - we have a short wheelbase Transit Custom and just fit nicely in the parking space by backing down the road opposite as instructed.

  Reviewed by Amanda3.4★Aug 2023

• "We had a great stay at the Counting House and would definitely use it again."

  Just for reference in order to park the best idea is to reverse down and drive up through the street opposite. We sadly hit our car on the first day trying to reverse in. All in all a great spot to stay away from the crowds and so near to all the main places to visit. The sunsets are fabulous too. We will be back to stay again!

  Reviewed by Gillian5.0★Jun 2023

• "Lovely property not far from the sea front."

  You don't need a large car if you want to park next to the building. The shower was a bit small for my husband as its got a slanted roof. Had to phone about the boiler but the owner was very helpful. Would stay there again.

  Reviewed by Julie4.4★Apr 2023

• "Very comfortable, clean and warm."

  The location is perfect for seeing all things Whitby. The parking was tight but managed perfectly well, we have a Kia Sorento so not small. Highly recommend Silver street fish shop.

  Reviewed by Joanne5.0★Feb 2023

• "This property is a very good place to stay, we really enjoyed our holiday, but had an issue with the parking space it didn't appear to be at the property and nothing to say exactly where it was."

  Reviewed by Graham4.4★Dec 2022

• "This property is ideally situated for the town and harbour."

  The house is very well equipped, everything you need is there. We were made aware of the parking but my husband is an excellent driver he coped very well. That said we have a Ford Fiesta and it just about fitted the space. There is a big drop immediately behind the space and nothing to stop you going over it if you're not careful. Maybe some sort of barrier would help less confident drivers. Overall 5* rating in a fantastic town.

  Reviewed by Anne5.0★Nov 2022

• "A lovely little hideaway, ideally situated and would definitely return."

  Reviewed by Lyn5.0★Sep 2022

• "Absolutely lovely place , absolutely ideal if there just 2 adults ,the only fault I can say is there a street light opposite the bedroom and obviously with just blinds it lights up the bedroom of a night ( easy fix just needs a pair on curtains), other than that we had a fabulous week we look forward to booking again."

  Reviewed by Michelle4.4★Sep 2022

• "Thank you for a pleasant stay good local position in Whitby only small problem was locking door from outside ."

  Parking no problem. well equipped and very clean. Thanks Malcolm

  Reviewed by Malcolm5.0★Jul 2022

• "Could have done with somewhere to dry towels and swimming costumes."

  Parking was vey awkward to access - would be impossible for a large car. No place to sit outside - but otherwise comfortable, reasonably well-equipped and very convenient location.

  Reviewed by John3.8★Jun 2022

• "Lovely house in a great little spot close to town."

  Parking space too even if a little awkward to park if a bigger car but very handy for Whitby.

  Reviewed by Steve5.0★Jun 2022

• "We have just returned from our week stay at the counting house, the cottage is ..."

  We have just returned from our week stay at the counting house, the cottage is so cute and cosy, just the right size for a couple,, with everything you need in there, the bed was lovely and comfortable also and only a short walk from the Whitby town centre, and with a parking space included, it was a bit daunting at first as you have to reverse down Clarkson Street to the parking space at the side of the cottage, but plenty of room no problems, can't wait to return,

  Reviewed by Mandy5.0★May 2022

• "Thanks for a wonderful stay, the cottage was great, shame about the parking."

  Pete & Claire

  Reviewed by Peter5.0★May 2022

• "The cottage was clean and comfortable."

  Great location, close to shops, pubs and the seafront. As has already been said before, the parking space is a little tricky to get to but once you know the layout of the town, it's not a problem.

  Reviewed by James5.0★Apr 2022

• "Cottage was excellent in every way."

  Only comment would be about the parking, which MUST be better explained on the website and in the cottage. If you are not a confident driver, you might need to find somewhere else to park your car. My biggest issue is with Sykes. I have used them multiple times and have two more cottages booked this year. However, we tried to extend our stay by a night in Whitby and was told it would be £55, which seemed excessive. However, we went with it. When checking payment had gone through later, I realised that of the £55, £25 was for the cottage and £30 was for admin charges. Completely ridiculous and nothing short of a rip off. I complained and explained I wasn't told at time of booking, so was therefore given a refund. This needs to be reviewed by Sykes, as there is simply no justification for charging more in admin than for the cost of the property. It would certainly put me off booking again.

  Reviewed by Jon5.0★Apr 2022

• "Good location, always warm and comfortable, clean with well equipped kitchen."

  The car parking procedure could have been better explained.

  Reviewed by Claudette4.7★Mar 2022

• "Fabulous quirky cottage and excellent location Spotless too Will definitely return"

  Reviewed by Julie5.0★Dec 2021

• "Great location, warm and cosy, spotless, nicely furnished and decorated and well equipped."

  Only suggestion would be a small handrail on stairs to kitchen (you can get some quite nice ones!

  Reviewed by Alison5.0★Nov 2021

• "No information was left regarding bedding an towels used for departure day , so we just left stripped bed an put in a tidy pile with used towels ."

  More information would be helpful regarding rubbish , which bin for what and where to put bin and when for it to be emptied as the one bin was full when we arrived . The property was good for location and had everything you would need for a weeks stay. We would defiantly stay again at The Counting House.

  Reviewed by Linda4.7★Nov 2021

• "Hi this was such a lovely and clean place to stay !"

  ! That’s was everything we needed in the Counting House.. thank you Linda & Steve

  Reviewed by Linda5.0★Oct 2021

• "The holiday home was lovely, very comfortable and in a brilliant location."

  I loved the dressing room. The only issue was the parking which was only accessible by reversing about 200m down a narrow lane. However, this would not stop us staying again Would definitely recommend.

  Reviewed by Louise4.7★Oct 2021

• "Parking is a challenge with a large car (Volvo estate) Had to reverse down Clarkson St to get into the parking spot and then overhang 2’ at the back!"

  Bedroom TV remote does not work and not the batteries. Other than that we were very happy with the cottage.

  Reviewed by Trevor5.0★Oct 2021

• "The parking notes recommend you REVERSE into the space down the street opposite (Clarkson Steet)."

  ..make sure you do. I went in forwards with my Octavia Estate and because there is a drainage dip before the parking spot scraped the bottom of the front skirt on the ground. Cottage wonderfully placed for a holiday in Whitby...we did 3 nine mile walks from the front door leaving the car parked. Recommend the Silver Street Fish and chips virtually next door and Rusty Shears almost as close. The cottage surprised us as there was NO corkscrew/bottle opener or can opener. In over twenty years of renting 2 or 3 properties each year we've never met that before. Smart TV worked well and we could avoid the dross now served up on live TV.

  Reviewed by Keith3.8★Sep 2021

• "Quaint property with lovely modern facilities."

  Central location within walking distance of all shops pubs and attractions.

  Reviewed by Julie5.0★Sep 2021

• "The situation of the property is ideal."

  It is small but there was enough space for 2. Well equipped kitchen, comfy bed, great shower. Almost adjacent car park if the provided space proves to be too tight.

  Reviewed by Kate4.4★Aug 2021

• "I enjoyed was the cleanliness of the property."

  It was very comfortable and perfect for my wife and I. It was well situated for the peace I was looking for on my holiday. It was close to everything we needed to make our holiday perfect. I would recommend this property to anyone and will most likely go there again for my next holiday, no matter what time of year I need a holiday!

  Reviewed by Martyn5.0★Jul 2021

• "We very much enjoyed our stay at The Counting House, it is a well appointed property within easy walk to the centre of Whitby."

  Especially helpful is the parking space as parking is not easy to find. The Counting House, although small in size, has everything needed for an enjoyable stay.

  Reviewed by Lynda5.0★Jul 2021

• "Door was very difficult to lock, took a couple of days to get the nack."

  Parking was not clear, need more instruction of which street to reverse down, difficult to manoeuvre on your own because of pedestrians.

  Reviewed by Claire5.0★Jul 2021

• "The Counting House was much better than expected."

  Lovely little property in a good location with the added bonus of a parking space. The bed was comfortable, everything was lovely and clean . Shower was very good plenty of power to it. Did not expect much when the description said to bring your own tea towels , but the kitchen was fully equipped with everything you would need for a short stay i.e. cleaning products , cling film , tea towels etc. . There's also a hairdryer , iron and ironing board in the dressing room . Had a lovely stay there and would not hesitate to stay again .

  Reviewed by Garry5.0★Jul 2021

• "Great location."

  Facilities very clean and cottage very spacious. The only downside was the parking, which was fairly difficult down a very narrow street which unfortunately had a motorbike parked on it during our stay, making it difficult to get in and out. Be aware the parking space was snug for a ford fiesta. The actual cottage itself was beautiful and very modern. Would definitely stay again.

  Reviewed by Charis4.7★Jun 2021

• "Extremely comfortable and excellent location."

  Reviewed by Ken5.0★Jun 2021

• "Parking difficult."

  Some toiletries on arrival would be handy

  Reviewed by Denis4.7★Jun 2021

• "The cottage was amazing in every way, stayed in a lot of cottages in Whitby but this was the best by far"

  Reviewed by Arthur5.0★May 2021

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