The Hideaway

65 Customer Reviews

• "We had a lovely stay at the Hideaway."

  It was so central to Whitby town, and the parking space was a big bonus. We will be staying again in the future. It is a gem .

  Reviewed by Leonard5.0★Nov 2024

• "Fantastic little apartment - absolutely the BEST location for us - so close to the centre and beach, with parking and dog friendly!"

  Very attentive and friendly owners - we will be back. Very comfy bed and fab sofa to chill and watch movies on the Smart TV after walking miles :-)

  Reviewed by Lesley Michelle5.0★Nov 2024

• "Really good stay at the hideaway, thank you for the welcome gifts they were a ..."

  Really good stay at the hideaway, thank you for the welcome gifts they were a lovely touch, It was a fantastic location and brilliant not having to worry about a parking space The property is very cosy, clean and spacious

  Reviewed by Lisa5.0★Sep 2024

• "After a long drive back from Scotland, the last thing you want to be doing when arriving at your cottage, is picking up a full bag of rubbish, that the seagulls had spread all over the parking space."

  Once inside the fridge needed to be cleaned before we could put any food inside. The microwave has seen better days and is very rusty and I’m not sure it is safe to use. Apart from this moan our time at the hideaway was very enjoyable. The cottage is very spacious and comfy, and is in a prime location for walking into town. The added bonus of having a parking space, did away with the pressure of finding a space on very busy streets.

  Thanks very much for your feedback. We are very sorry to hear about the mess that the seagulls caused and also that you found the fridge hadn’t been thoroughly cleaned. We have spoken to our cleaning company about this. We have now replaced the microwave. We are glad that you enjoyed your stay and would be happy to welcome you back in the future. Property Owner

  Reviewed by Mandy4.4★Aug 2024

• "The hideaway was fantastic, however when we arrived the bed sheets were damp."

  Everything we needed was there. The shower was fantastic. It was in a great location and a big added bonus was the private parking space which made everything easier. The owner was a lovely man who took time to come and meet us.

  Thank you for your lovely review. We are very sorry about the issue with the sheets on arrival and have spoken to our cleaning company about this to make sure it doesn’t happen again. We would love to welcome you back in the future. Property Owner

  Reviewed by Troy4.7★Jul 2024

• "We loved the quirky decor and the furniture was comfy in the lounge However, ..."

  We loved the quirky decor and the furniture was comfy in the lounge However, the mattress was awful, you could feel every spring and had no support

  Thank you very much for your feedback. We are glad that you liked the decor and found the lounge comfy. We are very sorry to hear that the mattress was uncomfortable, we will be replacing it with a new mattress when we go next week. Thanks again for your feedback. Thursday 25 July - the mattress has now been replaced. Property Owner

  Reviewed by Lynne4.4★Jul 2024

• "Xcellent place to stay."

  A lovely apartment in an ideal position, just 10 mins walk from the town centre. The private parking is a great bonus, I was a little worried before I arrived about the safety of my car, but there was no need, the parking space is ideal. I met the owners, who were lovely people and were keen to ensure that the guests had everything they needed. If I visit Whitby again in the future, I will definitely stay at The Hideaway. Thank you Stuart.

  Reviewed by Graham4.7★Jun 2024

• "The flat was really attractive and comfortable, with plenty of space."

  We loved it. The only drawback was the shower. It took ages for warm water to come through, and twice became very very hot, then cold which was obviously unpleasant. I am happy with a bath, but my husband really missed having a reliable shower. We were a bit concerned about the amount of water that was being wasted. A change to an electric shower could solve both problems. We’d love to book again if this happens.

  Thank you very much for your feedback. We are sorry to hear about the problems that you had with the shower. We have now installed a new shower and would love to welcome you back at anytime in the future. Thanks again for taking the time to leave feedback. Best wishes, Stuart and Sharon Property Owner

  Reviewed by Brian4.7★Jun 2024

• "Lovely place."

  Very handy for Whitby centre and beach. Very clean and also great facilities, especially the designated parking space! The hosts are very helpful and thoughtful with the additional welcome pack and other essentials that you don't always get in other properties. We will definitely be booking again.

  Reviewed by Michelle5.0★May 2024

• "Perfect location, in a home from home apartment."

  Perfect for our needs and would definitely recommend and to be honest we can't think of anything to complain about. Stuart came to see us and was very pleasant, we would certainly stop here again.

  Reviewed by Roger5.0★Apr 2024

• "Owner mended tap,friendly and welcoming,would totally recommended this site/property/owner"

  Reviewed by Ivor5.0★Jan 2024

• "We throughly enjoyed our stay the Hideaway in Whitby."

  The property was perfectly situated for us , a short walk into town and also the beach. Speaking to the owners we found them to be delightful people.

  Reviewed by Stephen5.0★Jan 2024

• "Great apartment everything needed for a good holiday cooked Christmas dinner ..."

  Great apartment everything needed for a good holiday cooked Christmas dinner with no problems plenty of cookware good location short walk to town or the beach and the parking space at the back made it so easy to unload and to use to bring the dogs in after a walk all made for a relaxing holiday excellent

  Reviewed by Liz5.0★Dec 2023

• "This was our second time back in Whitby and at the Hide Away."

  We love everything about it. Location is fab, the apartment is beautifully decorated, clean and practical. Off road parking is an added bonus.

  Reviewed by Rachel5.0★Dec 2023

• "Spacious, comfortable and clean."

  Great location very close to all amenities. Would definitely recommend

  Reviewed by Robert5.0★Oct 2023

• "Stuart & Sharon were lovely and took care of the property, we had one little problem and it was sorted straight away."

  The property was maintained to a high standard. Very central to everything , 5 mins walk and you are on the beach

  Reviewed by Tracey5.0★Sep 2023

• "A perfect "hideaway" in a top spot of Whitby."

  The parking space around the back was very welcomed and it meant all week the car stayed there. We couldn't get over how spacious the hideaway was. So much room.cleam and comfy. We will be back and would recommend this to everyone.

  Reviewed by Kirsty5.0★Jul 2023

• "Just back from a fantastic holiday break at the Hideaway , This apartment is spotless, has everything you could possibly need , including a comfy bed and reliable shower."

  The location could not be better , go to the end of the street , turn left and you are facing a great outdoor cafe looking out to sea and walk down the winding path you are in a beautiful clean beach, Turn right at the end of the street and you are 4 minutes away from the town centre with plenty of little independent shops. We met the owner who was very pleasant , so all in all if you are looking to visit Whitby the Hideaway will not disappoint .

  Reviewed by Irene5.0★Jul 2023

• "Great location, clean & tidy."

  Only suggestion would be to upgrade the mattress on the bed, as it isn’t very comfortable. This aside, we will definitely rebook and stay again. We would also highly recommend it to friends & family too

  Reviewed by Katrina3.8★Jun 2023

• "Leak from above appartment that came through onto our kitchen table."

  rang owner and was informed their tenants above us had problem with the washer. No body came to check things for us. Lots of noise from above tenants for entire holiday. Lots of dust and cobwebs everywhere. I dusted and cleaned every where except for bathroom light fitting, wonder if cobwebs still on it. I had to buy refuse bags and cleaning products. End of sofa was wet and stain on carpet, think someone had tried to clean it before we arrived. Would not stay there again. However this has not put us of using Sykes in fact we have another break booked in April and also looking for somewhere else on the way home.

  Reviewed by Andrew2.8★May 2023

• "One of the nicest apartments we’ve stayed in - location 2 mins from sea front ..."

  One of the nicest apartments we’ve stayed in - location 2 mins from sea front - 5 mins from town - back door great for dog owners will definitely be staying again 10/10

  Reviewed by Denise5.0★Apr 2023

• "Really enjoyed our stay at the Hideaway."

  A real home from home.

  Reviewed by Paul5.0★Mar 2023

• "We have had the most fantastic week away at the Hide Away."

  The accommodation is perfectly situated for exploring the area. The Hide Away is spacious, comfy, stylish and had everything that we needed. It was perfect, we can not wait to return.

  Reviewed by Rachel5.0★Jan 2023

• "Our third time staying here and it just gets better."

  Hideaway is a warm, comfortable and spotlessly clean apartment in a perfect location. A moment’s walk from all the attractions, but tucked away in a quiet spot and now has the addition of a parking space, which is really useful in busy Whitby. The owner’s add lots of nice little touches, making it a great holiday in a beautiful home from home.

  Reviewed by Ben5.0★Dec 2022

• "We were very pleased with the property, the location is great, so close to everything and the property is warm and comfortable throughout."

  It has everything you need. It was exactly what we needed and lived up to our expectations.

  Reviewed by Diane4.7★Dec 2022

• "Excellent perfect for our needs"

  Reviewed by Andy5.0★Nov 2022

• "Wow what a place…it’s about 1 minute walk from the whale bones and a nice ..."

  Wow what a place…it’s about 1 minute walk from the whale bones and a nice pub around the corner also just around the corner is dog friendly cafes which the dogs are looked after before the humans

  Reviewed by Wendy5.0★Sep 2022

• "The property is well located and ideal for our trip to whitby."

  Clean and comfy and dog friendly.

  Reviewed by Phillip5.0★Aug 2022

• "Beautifully appointed and comfortable."

  We really enjoyed our stay.

  Reviewed by Jan5.0★Aug 2022

• "Lovely apartment in a great location."

  Short stroll from the beach and amenities. Glad there was parking for the car around the back as street parking is impossible. Everything thought of in the apartment. Home from home. Shower a bit tricky to get temp correct, if adjusted it gets extremely hot then goes cold.

  Reviewed by Susan4.4★Jul 2022

• "Excellent property kitted out to high standard."

  Lovely extra touches such as wine and biscuits. Lovely owners who we met very helpful will definitely look to stay again next time coming to Whitby. Parking space a bonus. Highly recommended.

  Reviewed by Paul5.0★Jul 2022

• "Great location with added bonus of parking."

  Every thing lovely and clean and bed very comfy.

  Reviewed by Caroline5.0★Jul 2022

• "Well positioned in Whitby, ten minutes to stroll into the town."

  About the same to the beach. Lovely cliff top walks start about 200 meters from the property. The property itself is clean and well appointed.

  Reviewed by Keith4.7★Jun 2022

• "There was a bad smell of drains in the bathroom and sometimes in other parts of the flat."

  The sofa is very uncomfortable, the bed is too hard and the quilt is too big and thick. Overall it is a lovely flat and perfectly situated but not really worth what we paid.

  Thank you for your feedback. We are pleased that overall you feel the flat is lovely and that you were happy to return to us following your stay last summer. We are however very sorry to hear about the smell of drains you had during your stay. We are investigating this although the smell was no longer present on changeover day. We would have done everything we could to deal with this during your stay if you had mentioned it to us when we chatted a few times during your stay. We are sorry you found the mattress to be too hard. It is a quality, medium mattress which seems to suit the majority of our guests but we understand this is a personal matter. Ironically we have only had two comments about the mattress, one saying it is too soft and you finding it too hard. We will replace the quilt (duvet) with a lower weight one for the summer months. We are also sorry to hear that you found the sofa to be very uncomfortable. This is the first time that any guest has mentioned this but of course we do understand this is a personal matter. We hope you found the smaller sofa or chair more comfortable. Thanks again for your feedback. Property Owner

  Reviewed by Sarah3.4★Jun 2022

• "Excellent stay in a brilliant location."

  The Hideaway was cozy and had everything you could need. Extra touches from the owner were lovely and their communication was very much appreciated. Would definitely recommend and stay again.

  Reviewed by Lynda5.0★May 2022

• "Great location for both town and beach."

  Nicely decorated and comfortable. Would have liked to be able to park the car in the space at the rear of the property. Would definitely stay here again.

  Reviewed by Steve4.7★May 2022

• "Found the flat very comfortable and so easy to get to any where I wanted to go."

  I hope that I will be able to go back at some point in the future.

  Reviewed by Christina5.0★Apr 2022

• "I hope there is enough space on here for our review because from our arrival to our departure we had a wonderful experience."

  The property is conveniently located 2 minutes each way from the beach, the bakery and about 4 minutes into town. Stuart was an excellent host, from the time we received the call to say the apartment was ready, to meeting us and directing us to the apartment. The apartment had everything we required. A welcome pack of milk, wine, biscuits and a selection of teas and coffee. The highlight was definitely the parking right outside the apartment. We used the car on 3 occasions only. My husband and I plus Jack, our dog, would certainly recommend this apartment to friends.

  Reviewed by Stuart C5.0★Mar 2022

• "Fantastic place to stay."

  Great location, no need to use car.

  Reviewed by Nerys5.0★Mar 2022

• "Very pleased with Hideaway, all we needed was there and important to us was the cleanliness throughout, the shower and kitchen facilities/equipment."

  The large screen tv was good as with pets you may spend more time of an evening indoors (visit was February). The location we found was excellent and the provision of the parking disc useful but better still was the permit for the West Cliff car park.

  Reviewed by Melvyn5.0★Feb 2022

• "Warm, cosy apartment."

  Furnished to a high standard, on a seaside theme. Ideal situation for both the sea and beach , plus the town of Whitby. Both within a few minutes walking distance. The owners couldn’t have been more helpful. Will definitely book for a future visit.

  Reviewed by Susan4.4★Jan 2022

• "Lovely warm and comfortable property, perfectly situated."

  We had a problem with the WiFi but the owners were really helpful and went out of there way to sort this out.

  Reviewed by Ben4.1★Dec 2021

• "LOVELY place."

  LOVELY touches. Highly recommended. Will definitely be staying again. Hosts great. Everything spot on. Location, everything is great. Information provided is specific and relevant. HIGHLY recommended

  Reviewed by Janine5.0★Dec 2021

• "We loved our stay - couple of little issues with the heating (resolved with help from the owner, thank you!"

  ) and perfect location for us. Owner was really helpful and accommodating and kindly checked in to make sure we were OK and as mentioned offered plenty of help when we needed it. Loved our little home for the week :) and really enjoyed the art on the walls too.

  Reviewed by Catherine4.7★Nov 2021

• "We had a lovely week at The Hideaway."

  .what a gem...without a doubt the most spacious apartment/cottage for two that we have stayed in, clean and bright, nicely decorated and themed it was a real treat. Good quality, new appliances in the well equipped kitchen along with milk, biscuits and wine were a welcome bonus. The parking was brilliant, a permit for the car park round the corner and a disc for 3hrs outside was perfect and the location was the icing on the cake, 2 mins to the beach, 5 to the harbour and 8 to town centre, Westcliff is absolutely ideal and the nicest place to stay. Looking forward to a return visit next year.

  Reviewed by Nicola5.0★Nov 2021

• "Our return visit to ‘The Hideaway’ and it was even better than I remembered!"

  !! This is my favourite place to stay at Whitby. It is decorated beautifully with everything you need and ideally located.

  Reviewed by Susan5.0★Nov 2021

• "Hideaway had everything we needed, was well laid out and was close to the beach and town."

  Perfect location and great facilities.

  Reviewed by Laura5.0★Oct 2021

• "The hideaway is a really lovely place to stay in Witby."

  Has all home comforts and decorated really sympathetically to a seaside break and immaculate and clean. Fantastic location see X for all of the towns amenities and attractions . Great to have free parking too. Some nice touches by the owner who is helpful and friendly . Will definitely recommend and rebook. We had such a good time in Witby we stayed an extra day. Lots to see and do, a perfect break after a year of being grounded at home .

  Reviewed by Gillian5.0★Jul 2021

• "As always, with Sykes Cottages, the accommodation was very clean, extreemly well equipped and in a very convenient location for accessing the local area."

  The accommodation was spacious, light and very tastefully decorated. We wouldn't hesitate to book this accommodation again, or to use any Sykes Cottages, as we have never had a bad experience.

  Reviewed by Gwen5.0★Jun 2021

• "Nice roomy apartment in an ideal location"

  Reviewed by Stephen5.0★May 2021

• "Beautiful cosy appartment, really well done out, everything we could have wished for."

  Ideally situated for all Whitby has to offer. Parking permit for the car park a bonus. Would absolutely love to stay again.

  Reviewed by Lynda5.0★May 2021

• "Such a lovely little apartment, so prettily decorated with all we needed for comfort."

  We had such a lovely time and would recommend it .

  Reviewed by Lynda5.0★Apr 2021

• "What a truly lovely place to stay."

  This is a beautifully decorated and spacious apartment. The sun comes in the living room all day. You also have front and back access. Ideally situated for West cliff or a stroll into town. The hosts are ever so friendly and welcoming. It was such a charming place we decided to book to again on our 1st night!!!!

  Reviewed by Susan5.0★Apr 2021

• "Well equipped, clean flat, ideally situated close to restaurants & pubs."

  Perfect place for an autumn break, apart from a sudden lockdown!

  Reviewed by Andrew5.0★Oct 2020

• "Hideaway was very comfortable and very spacious for the two of us and have ..."

  Hideaway was very comfortable and very spacious for the two of us and have everything you need in the apartment and only 2 minute walk of the coast and 5 mins of the harbour We would definitely use this place again

  Reviewed by Alistair3.8★Sep 2020

• "Really enjoyed staying at the Hideaway."

  The apartment was very comfortable with everything we needed. Great location as well, 2 minutes from the beach and less than 10 minutes walk to the hub of Whitby. The owners had also left a parking permit for the car park at the top of the road which was great, no looking for parking and no parking fees. All in all we can highly recommend this holiday apartment and would stay again if visiting Whitby.

  Reviewed by Hilary5.0★Sep 2020

• "Excellent location on the North side of town, convenient for the pavilion and other amenities."

  The flat was spacious which for us is important as we has large musical instruments with us.

  Reviewed by Antony5.0★Aug 2020

• "Great location and easy to get to beach or town."

  Whitby is lovely and everyone was very friendly. The flat is well equipped and clean, only one downside is the mattress was too soft, this gave me a bad back (maybe personal choice) however this did not stop us having a great time. We got the bus to Robin hoods bay and walked the coastal path back, it’s 6.5 miles but the views are breathtaking. The Arch and Abbey was great for a drink and the Stiddy Arms does a fantastic Sunday Lunch, even the weather was good to us :)

  Reviewed by Kim4.4★Mar 2020

• "Great location, everything is within walking distance of the accommodation."

  Clean, well equipped and comfortable bed. I would definitely stay here again. You may need to know that we intermittently had issues with locking the middle door.

  Reviewed by Tina5.0★Jan 2020

• "Lovely apartment had everything we needed."

  Spotless and the wine and chocs was a lovely gesture. Had a lovely time and will definitely be back. Thanks

  Reviewed by Amanda5.0★Dec 2019

• "Beautiful little apartment, perfect location, will definitely be booking again"

  Reviewed by Anthony5.0★Oct 2019

• "The flat was beautifully decorated and very comfortable."

  It was ideally located for the town, so we didn't need to use our car. They provided everything we needed and complimentary wine and chocolates were a lovely surprise.

  Reviewed by Pam5.0★Oct 2019

• "The hide away was a great place to stay but the flat above was hammering Friday evening and Saturday morning I know they have to do repairs but at a reasonable time ."

  I would recommend the hide away great flat great location great set up

  The owner is sorry about any disruption caused. It was 4 nails in another flat in preparation for carpets being fitted. This was a one-off occurrence and won't happen again. Property Owner

  Reviewed by Malcolm2.5★Sep 2019

• "The front garden was used as a dog and cat loo , hot water was hit and miss The rear of the property was untidy."

  The parking was not very good had a parking ticket.

  Sorry about the communal front garden. We are aware that this is can occasionally be used by irresponsible dog and cat owners. It is regularly cleaned by other residents and the owners. The owners are planning to put a sign or fence up to prevent recurring issues. The hot water issue has now been addressed. We are sorry about the parking ticket issue. Scratch card tickets need to be filled in correctly and instructions read thoroughly. Property Owner

  Reviewed by Sharon2.2★Sep 2019

• "I shall be rebooking later this year."

  Reviewed by Graham4.4★Jun 2019

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