11 Church Street

18 Customer Reviews

• "We had a lovely stay at 11 church street, accomodation very comfortable and everything we needed."

  Flat walk into town but further than listing suggests. The boatyard opposite did not cause undue disturbance at any time, and it was fascinating to watch a boat being built nearby. Only downside, this property needs a real deep clean as very dusty. Quality of furnishings good and a really comfy bed. Whitby as always a lovely place to visit, our happy place and would stay here again.

  Thank you for comments.. Cleaned after each visit and deep cleaned once a year. Always under review so thank you again for comments. Property Owner

  Reviewed by Alison4.4★Sep 2024

• "We really enjoyed our stay here and think the cottage is quite nice, it has a modern well equipped kitchen, nice bedrooms with comfy beds, nice hot water for shower or bath , nice and warm when central heating comes on."

  Good location and only 5 mins walk to centre and good views of harbour. We did hear some banging and grinding from boat works yard opposite the cottage but it didn’t really bother us. Parking can be a problem but luckily we got a spot the first evening near the cottage on main road and left the car there for the four days we were there, and used the bus service to visit Robin hood’s bay and staithes which was a nice change from driving and only £2 each way. The only negative thing I have to say is the cleaning/dusting isn’t being done properly and l think this is letting the place down which is a shame because everything else is good

  Reviewed by Trevor3.4★Sep 2024

• "The property was ok, it contained everything we needed."

  There were lots of dust and cobwebs eg the fire hearth had not been dusted, cobwebs on the living room ceiling etc. the fridge was turned up to max and it started to freeze all our food which I wasn’t very happy about. We turned it down to 2 which resolved it. Plenty of hot water and the shower was great, kids loved the bath. Comfy beds. Good location. Absolute nightmare parking we had to use west cliff and carry everything down three times! Was a bit concerned we would run out of toilet roll but had enough (only 1 roll supplied). Would stay again just not in august/school holidays.

  Reviewed by Claire3.8★Aug 2024

• "Lovely house in a really good position to explore Whitby, only a few minutes walk to the centre."

  We had no problem parking on the street opposite but we arrived in the evening when a lot of day trippers would have gone home. We left the car in the same spot for three days. During the day the spaces were full from early morning. The house is very well equipped, the double bed is extremely comfortable, lots of storage space, plenty of hot water, nothing to complain about. We had a lovely few days there, and managed to walk a half marathon for charity. The local pie and mash shop is worth visiting.

  Reviewed by Dianne4.7★May 2024

• "Fantastic property."

  We adored our stay at 11 Church Street. Beautiful listed period house and had maximum comfort and everything we could possibly need. Beds and sofa very comfortable and house warm and great shower. The location is fabulous being right on the marina. No noise or annoyance from boatyard in fact it was an additional joy to watch what was happening. Double glazed bedroom windows and son delighted that he could see Whitby Museum. 5- 8 minutes walk from everything and no need to bring a car as the train arrivals and coach arrivals into whitby are very scenic and very easy to jump on a bus to anywhere. We did Staiths and RobinsHood Bay £2 ride every 30 minutes upto late at night. Supermarket also within 10 minutes walk. Hope we will return and will book 11 Church Street for sure. Loved it. The standard of house actually surpassed our expectations and attention to detail in kitchenware and textiles was appreciated.

  Thank you so much for your kind words. Glad you had a wonderful time in beautiful Whitby We hope you come back soon. X Property Owner

  Reviewed by Sharon5.0★Apr 2024

• "We loved the house."

  It was clean, quiet, and had everything we needed. The open staircase made the downstairs feel really spacious. I loved the Georgian style of the building. We enjoyed playing Cluedo and doing the jigsaw puzzles, as well as all the obvious enticements of Whitby

  Reviewed by Therese5.0★Mar 2024

• "A lovely cottage that we were delighted to stay in for 5 nights."

  Parking was a bit of an issue but it was half term, and we always got a space, even if we had to drive up and down the road a few times! The marina over the road wasn't an issue, we thought there may be a lot of noise from it but that wasn't the case at all. A lovely shower, which is always a bonus, and a dishwasher and washer-dryer were very handy for us. Well equipped and a few minutes' walk from everything in Whitby. We'll be back!

  Thank you for your kind comments. The property is an old cottage so will never be perfect but we feel its beautiful in its own way. Hope you can come back again. Property Owner

  Reviewed by Kate4.1★Feb 2024

• "Cutlery drawer needs signposting a bit better, took a while to find it."

  Bedroom needs a tv. Lounge tv needs updating. Too hard to figure out how to work it. Bed was very comfortable, cottage was very nice and clean. Very well equipped kitchen,had everything needed for an enjoyable stay. Five minute stroll into town, reasonably priced pubs and restaurants. We would definitely stay here again.9/10.

  Reviewed by Christopher3.8★May 2023

• "Not the most luxurious accomodation but on value for money 10 out of ten."

  Lovely cottage in a perfect area for sightseeing, the only drawback was parking, once we had found a perfect spot did not dare move the vehicle. Facilities and cleanliness could not have been better.

  Reviewed by Alan4.7★Sep 2022

• "Having a non working blind in the bathroom, while the other cottages kitchen and lounge overlook was not good at all."

  Reviewed by Katie4.1★Jul 2021

• "Perfect place to stay and had everything we needed."

  Reviewed by Donna5.0★Jul 2021

• "We were given wrong code box had to caretaker who we had to wait 20 minutes to arrive she couldn’t get access either rang someone else and finally got correct code , didn’t even apologise for mix up."

  . There was no welcome pack not even milk , instructions for leaving asked us to strip bed and put in black bag- no black bags provided. The bed in main bed room was rock hard came home early with bad back will not be booking that house again.

  Dear Mrs Greenwood, I am sorry to hear you did not enjoy your stay. In regards to the issue of access, Sykes have the right key code as I had checked with them prior to your stay. I understand the housekeeper kindly let you in early, (prior to 3pm ), therefore you were still in the cottage ahead of time. I do apologise for there being no welcome pack with milk, this is usually in place for guests and I have spoken to those that provide it. The black bag issue has also been addressed and again apologies for this. I understand you were upset at the parking. Almost all the properties along Church St have no parking. It does state this on the information for the cottage on the website along with information on car parks locally. We have exactly the same issue when we visit. I am sorry you found the bed uncomfortable. The mattress is new and firm but has a mattress topper in place also, so I would suggest it is medium/firm. The cottage is as described and provides comfortable accommodation within an 18th century dwelling. Again I am sorry you did not find it to your taste. Property Owner

  Reviewed by Carol3.1★Apr 2021

• "This property is in the ideal place to get in and out of Whitby centre and is very spacious and pleasant to stay in ."

  Reviewed by John5.0★Sep 2020

• "It was nice and clean and very warm with the heating on for this time of year it was the 27th of January, The only thing I could say as a negative would be the noise from outside but to be honest it didn't really bother us two much."

  Reviewed by Paul5.0★Jan 2020

• "The cottage was clean the main complaint was the noise from the boatyard could ..."

  The cottage was clean the main complaint was the noise from the boatyard could do with the Windows double glazed and could do with wardrobe in the bedroom

  Reviewed by Kay3.8★Sep 2019

• "There is a boat building yard directly opposite the propery, obscuring views of the harbour."

  It can be very noisy from 8am until 6pm and can still ne heard with doors and windows shut. As the house is only a couple of feet from the road, and the road is narrow, it is virtually on the doorstep. This also makes parking to unload the car quite tricky as it is a busy road. I reslly do think your advertising should mention this. It is also a very dark house unless the sun is out in the afternoon. Fair enough, it's an old propery, but the photos used in your advertising show brightly lit rooms. I'm partially-sighted and good lighting is essential for me. Brighter/more lights? There is a faint smell of gas from the fire in the sitting room. Otherwise it's an excellently placed property for exploring Whitby, which we loved.

  Dear Mrs Matthews I am sorry you did not enjoy your stay. Yes it is an old property Georgian in fact.The boat yard has also been there many years and is as much an institution as many other Whitby landmarks. Unfortunately boat building can at times be noisy. The description on the website does mention parking difficulties. Whitby is a beautiful place. The town and harbour still retaining their charm. As such all the properties for holiday rental along church street are on the pavement close to the road. I accept that the lounge can be a little dark due to its position at street level but there is plenty of electric lighting if needed. The bedrooms are flooded with natural light. I note you felt you detected a faint smell of gas from the living room fire. We did not detect this on our stay on the 12th august. I wish to reassure you that both the fire and boiler received a clean bill of health and issued certificate on the 9.4.19. Kind regards Andrea Property Owner

  Reviewed by Anne3.1★Aug 2019

• "Ideal location as a base to explore Whitby and surrounding area."

  Accommodation comfortable and enabled us to have s very relaxing holiday. Highly recommended.

  Dear Robert Thank you for your kind words. We are so glad you enjoyed your stay and found the cottage comfortable. Best wishes Andrea Property Owner

  Reviewed by Robert5.0★Jul 2019

• "Off road Car parking has not been described properly plus there’s been a road been ongoing from start of July2019 which going to last till March2020, has to park my car more than half mile away with £9 charge per24 hours."

  Struggle to find the keys for the property. Raised the issues with booking company regarding the parking problem, been told to sorted out the parking charges,no help.Overall experience is bad, specially when you -are travelling with your kids and struggle to use of your own car.

  Dear guests. I am sorry your trip was not as you hoped. Sadly the parking is beyond my control and we were unaware of the new developments whilst the much needed flood barriers are being completed. Parking is described as roadside and as such is always subject to availability. This is true for all properties along this road and those closest to the town. However, I appreciate after a long drive with children this is an issue. We will describe parking and alternatives to reflect this on advert and in advice given if speaking to Sykes in future. Re keysafe, sorry if you found it difficult to locate but not seen as problem previously. We have checked to ensure keysafe working properly and it is. However, we will look at how this is communicated when booking and instructions for key given. Many thanks for feed back. Property Owner

  Reviewed by Amrit1.9★Jul 2019

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