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"Was disappointed with cleanliness,i have asthma, a hover was left under my bed ..."
Was disappointed with cleanliness,i have asthma, a hover was left under my bed smelling of dog, had to get my husband to clear lots of dust on skirting boards, also a spiders Web in the corner where my head lay, obviously not been dusted for sometime
Reviewed by Jacqueline3.1★Jul 2024
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"The cottage is small and quaint and has retained lots of original features."
The pictures of the cottage in times gone by was a great feature. It has been renovated well and has modern amenities and a great kitchen/dining area, it is a small cottage but has everything we needed as a family of four. It is in a very central location, it is of note parking was an additional expense and for the week was 70.00. The owner was responsive to communication and was helpful with instructions, arrival and departure was easy and hassle free. There are a couple of issues that did impact our stay one was the sofa which is in dire need of replacement and the master bed which is also in need of a new mattress, if these two issues were rectified it would be a five star stay. A tip for Whitby is book the restaurants that have good reviews as they will be booked up and won’t accept walk ins.
Reviewed by Natalie3.4★May 2024
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"Excellent location and very clean, the only negative for the property is the uncomfortable suite in the lounge/kitchen area."
It was the most uncomfortable suite I have ever sat on. It was like sitting on the floor. This needs replacing as it could spoil the stay.
Everything else was perfect.
Reviewed by Ian4.4★May 2024
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"Spotless, comfy great location."
Really loved this tiny but brilliant cottage would defo stay again.
Reviewed by Rochelle5.0★Apr 2024
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"Very nice little cottage ina great location"
Reviewed by Tam5.0★Apr 2024
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"Lovely quaint little cottage in a fantastic location, it had everything we needed for our stay."
The stairs are a little steep but for us they weren’t an issue. It was very clean and warm throughout.and very well maintained.
We loved our mini break!
Reviewed by Christine5.0★Feb 2024
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"A lovely cottage in a great location."
Very clean,,warm and very well equipped . Would certainly recommend, we really enjoyed our stay..
Reviewed by Ray4.4★Dec 2023
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"Few things not working - extractor hood, bathroom mirror light, bedside table light in twin room and Wi-Fi which drained our mobile data."
Also generally too hot and only owner could adjust it - which they did happily. However, we thoroughly enjoyed our stay and appreciated close proximity to the town. Great for popping back for lunch or a coffee. Thanks!
Reviewed by Mary4.1★Oct 2023
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"Excellent choice, and perfect location"
Reviewed by William5.0★Apr 2023
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"Loved the cottage, perfect location in centre of town yet hidden away."
Parking space an added bonus. Ease of contact for property owner great. Would definitely stay again.
Reviewed by David4.7★Apr 2023
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"We have stayed in this cottage several times, which tells you how much we love it."
It’s in a great convenient position. Right on the door stop of good places to eat. Warm, cozy and with its own parking it’s ideal. Its steep old building stairs may not be for everyone! But we shall be returning again. Plus the owners are there on hand by a phone call away if any issues. Love it!
Reviewed by Colin5.0★Dec 2022
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"This cottage was a little smaller downstairs than we expected, with not a lot of natural light but it therefore came with great character and interesting history."
We loved the displayed old photos of the cottage and area from times gone by. The location was lovely with two teenage daughters - they liked the proximity to the shops! It was so extremely handy to have a parking space available as well! A great cottage for a few days break away.
Reviewed by Catherine4.4★Oct 2022
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"Lovely cosy cottage in the hart of Whitby."
Great base to explore.
Would recommend it
Reviewed by Sharon5.0★Oct 2022
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"Fantastic little cottage, stayed with my wife, 2 young daughters and dog, in a great location for everything."
Very well equipped, clean comfortable and tidy. Parking space a massive bonus too. Really enjoyed it!
Reviewed by Paul5.0★Aug 2022
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"We had a fabulous stay at Black Gem Cottage."
The cottage is located in the heart of Whitby with the added bonus of a free and guaranteed parking space. Cottage was spotless on arrival and equipped with everything that we needed. Highly recommended!
Reviewed by Diane5.0★Jul 2022
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"Fabulous cottage amazing weather."
Beautiful place very dog friendly
Reviewed by Margaret5.0★Jul 2022
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"Lovely cottage great location had a wonderful weekend break close to all of Whitby attractions."
Reviewed by Leon5.0★Apr 2022
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"Lovely cottage with everything you need and a great location"
Reviewed by Claire5.0★Mar 2022
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"Our second time at Black Gem Cottage, very very comfortable for the week, the cottage is in the town centre, but tucked away in one of Whitby’s little yards, a nice quiet location."
Included parking a bonus, will visit again.
Reviewed by Neil5.0★Feb 2022
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"The cottage is absolutely wonderful, at the centre of Whitby but not disturbed."
Has everything, we have stayed before and will again. Thanks for a terrific holiday.
Reviewed by Colin5.0★Dec 2021
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"Absolutely lovely cottage and unbelievably close to centre of whitby."
Reviewed by Benjamin5.0★Jul 2021
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"Very clean, lots of nice little extra touches, modern decor without losing ..."
Very clean, lots of nice little extra touches, modern decor without losing it’s old charm of being a listed cottage, good position for everything and parking space a great bonus
Reviewed by Stephen5.0★Jul 2021
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"Lovely Cottage in a great central location to enjoy Whitby, ideal for the three of us to have a nice break."
Facilities all in good working order and parking space close by which is a bonus. Everywhere was clean and clear instructions received on key collection and where to park, would recommend for up to 4 guests. The downstairs living area was a bit cold in the evening/night, where as underfloor heating on others floors was good.
Reviewed by David4.7★May 2021
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"Unfortunately this cottage was VERY cold and when I contacted the owner (as instructed in manual) she was totally uninterested and merely said the heating was on a timer and couldn’t be fixed."
If warm the cottage would have been OK as it was in good location. I was very disappointed because my previous Sykes Cottage booking was superb.
Reviewed by Michael3.4★Apr 2021
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"From the moment we walked in we were happy with our choice."
Beautiful period cottage, lovely decor, comfortable bed, peaceful yard yet in the middle of town. All the features we needed! Allocated parking was fantastic as no worries about where to park. Will book again for sure.
Reviewed by Shaun5.0★Oct 2020
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"Great stay as always."
Third time we’ve stayed here and will be back again.
Reviewed by Lee5.0★Sep 2020
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"Beautifully little cottage- perfectly located for everything you might want in Whitby ."
.. clean, well equipped and very pretty .. highly recommended
Reviewed by Pip5.0★Aug 2020
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"Superb cottage central to all amenities and attractions."
Reviewed by David5.0★Jul 2020
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"Excellent position in the town for exploring Whitby and beyond."
Loved the layout of the cottage and we all had an enjoyable stay
Reviewed by Gary5.0★Jul 2020
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"This lovely cottage is located in the centre of Whitby 5 minutes walk from the station and the beach."
There is a large supermarket within easy walking distance. The cottage is very clean and comfortable and was great for 3 adults and a dog. A nice touch was that we found tea and coffee and fresh milk when we arrived. We also liked the information that was provided about the history of the cottage and of Whitby. We were confident the owner could be contacted if we had needed. We would definitely stay there again.
Reviewed by Susan5.0★Oct 2019
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"A beautiful cottage in the centre of Whitby, excellent location."
The cottage is fitted out to a high standard and very comfortable, lovely and clean. The parking space is a real bonus. I have no hesitation in recommending this cottage. We had a great time.
Reviewed by Christine5.0★Sep 2019
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"Was a lovely cottage right in the middle of Whitby."
Very homely. Clean and comfortable. Would defiantly recommend.
Reviewed by Carol5.0★May 2019
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"Excellent cottage in an excellent location"
Reviewed by Paul5.0★May 2019
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"The Cottage is in a very good location and makes it so easy for all shops, restaurants etc."
Due to its central location and it can be noisy, although we were there at Easter bank holiday weekend. This may have influenced it but noise went on till 4am. The main issue I had with the Cottage, is that it is very small. We went as a family of two adults, two kids and a dog. The house was not big enough to accommodate us all. This was particularly evident downstairs, which is just one room. There wasn’t enough seating space for us all to sit on the settee. There is a breakfast bar in this room but the stools provided, are not very comfortable. There isn’t really enough space to cook, particularly if people are sat at the breakfast bar. When cooking I literally had to sit at one of the seats. The whole accommodation is extremely dark. Whilst accepting that it is a Cottage, the windows do not open in three out of four of the rooms. This makes the Cottage quite stuffy and oppressive. This is not helped by the fact you don’t have control of the heating. This comes on at set times whether you need it to or not. The bedroom on the first floor is a decent size and accommodates two children. It also has storage space and a TV with DVD. There is no DVD player downstairs, nor can you stream your phone to the TV. This meant if we wanted to watch a film as a family, we had to go to the kids bedroom. The bathroom has nice facilities with the exception of the hot tap. It is a Triton hot tap that produces very little hot water. The bedroom on the second floor is contained in the roof. It does not have any room to stand up in, other than the foot of the bed. It’s basically a bed in a room. We both found it quite difficult to get in and out of bed. The Cottage does provide safe secure parking, which is needed in Whitby. However, as described in the advert this is 5 mins away up a steep hill. Overall if there was just two of you, you could make it work. It didn’t work for us as a family. Having stayed in multiple Cottages in Whitby, this was the most disappointing. Due to the issues we left a day early.
Reviewed by Steven2.8★Apr 2019
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"The cottage was beautiful, well looked after and in the perfect position to be pretty much in the town centre."
The lovely lady who has this cottage went above and beyond for us as she left a bottle of prosecco and some glasses to say congratulations as me and my husband had just got married and used this cottage as our honeymoon. I would definitely go back if I need to stay somewhere in Whitby. It was a lovely place to just chill.
Reviewed by Peggy5.0★Mar 2019
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"Mattress was awful that is why poor comfort mark."
We left a day early. Poor hot water supply in kitchen, seemed to only get one bowl full so made washing up difficult. Otherwise this cottage is ace.
Thank you for your comments. We are sorry to hear you left a day early, if customers have any issues during their stay we ask for contact to be made so we can resolve the issue as soon as possible. We can confirm the mattress has now been replaced in the main bedroom and hope this is found to be more comfortable. We glad you enjoyed the rest of the cottage and hope to welcome you back in the future. Thanks Again Sykes Cottages
Property Owner
Reviewed by Wayne4.1★Dec 2018
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"The cottage was wonderful we loved every minute"
Reviewed by Kelly5.0★Dec 2018
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"The location of the cottage it brilliant, right in the centre of everything."
The car parking space was a little hard to find (it was dark when we got there) but once found it was safe and secure.
Would definitely stay again :)
Reviewed by Rebecca5.0★Nov 2018
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"Unloading your car and reloading your car is a big issue the road is closed from 9am to 4pm ,so get up realy early to go for your car to park up and load up the traffic warden is around watching ."
The cottage is in behind big iron gates (makes you feel safe and private even though it's situated on a main street) this is adorable, and the quaint cottage I define anyone who don't fall in love with it .the location is fantastic couldn't get better centrol and quiet .
We all slept well it is so well equipped for your catering needs .smartly decorated and a cosy at home feel .we will be back ,loved it .
Reviewed by Margaret5.0★Oct 2018
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"The cottage is quaint and very well equipped, tucked away but still in the centre of Whitby."
We loved the cottage and would definitely recommend it.
Reviewed by Andrea4.7★Oct 2018
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"Excellent facilities and location."
Cannot recommend enough.
Reviewed by Denise5.0★Oct 2018
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"Black Gem cottage is lovely."
The location is great with everything almost on the door step. The cottage has everything you could need. The kitchen and bathroom are both very nice and very clean and everywhere has nice decor. Plenty of towels provided and also iron & board and a vacuum. Only one small complaint - I would have preferred there to be 2 door keys rather than just one. I would not hesitate to recommend Black Gem.
Reviewed by Jan5.0★Aug 2018
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"Heavy square crockery not very practical, otherwise facilities OK
The ..."
Heavy square crockery not very practical, otherwise facilities OK
The drawback of having to walk up the hill to park outweighed by the very convenient location
Reviewed by Leslie3.8★Jul 2018
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"This is a lovely cottage in a great location."
Lovely touches such as fresh flowers and loads of extras such as toilet tissue, cleaning products etc. Will definately book again. Thankyou to the ownets x
Reviewed by Patricia5.0★Sep 2017
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"Absolutely beautiful cottage, right in the centre of Whitby with everything you'd need and more."
Very comfortable, exceptionally clean and you having your own car park area a 5 min walk away is great. Whitby is very dog friendly with lots of restaurants, bars and shops letting dogs in. I wouldn't hesitate to recommend Black Gem cottage or indeed lovely Whitby.
Reviewed by Margaret5.0★May 2017
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"Communication great from the outset."
The cottage is bang in the middle of Whitby and perfect for getting around without a car. The place itself is very well designed and laid out with everything you need and it was spotless. We absolutely loved our holiday and would not think twice about booking again.
Reviewed by Andrew5.0★Mar 2017
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"This cottage is everything as described and more."
We were here in March and it was well heated and very warm and cosy. Everything at hand from tin foil to tea so no need to worry about forgetting anything. Right in the heart of Whitby with a lovely bakery next door and many pubs, shops, eateries and banks on the doorstep. A selection of beaches within a few minutes walk with amazing views and sea life, we saw a seal pup on one occasion and everywhere is dog friendly. The owner was easily contactable and the free wifi is a massive plus in the cottage. Our only worry, which didn't lead to an issue were the stairs from the top floor. They are quite steep and narrow, so we kept the lower floor lighting on overnight so avoided any stumbling to the bathroom in the night and everything worked out great. We would definitely return without question
Reviewed by Ann5.0★Mar 2017
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"Excellent holiday ."
Like home from home.
Reviewed by Wendy5.0★Jul 2015
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