Cha Cha's Cottage

46 Customer Reviews

• "A lovely clean little cottage with a thoughtful welcome hamper."

  Reviewed by Catherine5.0★Oct 2024

• "Cha Cha’s Cottage has everything you could want to ensure your holiday is first rate."

  The site itself is really quiet and well maintained. The cottage is lovely and warm, cosy and comfortable. It is spotlessly clean and has all the facilities you need. The extra cloakroom downstairs is a bonus and the hot water is plentiful. With four adults and a baby using the shower/bath daily we found there was no need to use the boost for extra hot water. The owners provided a lovely welcome pack which we really appreciated. All in all a fabulous stay and we would love to return. Absolutely first class!

  Reviewed by Lynn5.0★Sep 2024

• "We loved Cha Cha's cottage."

  I hope to be back next year and stay for longer. The weather stayed nice for us, so that was a bonus. The wine and cookies were a lovely surprise. The beds were comfortable and I slept really well. I will be recommending this cottage to friends and family.

  Reviewed by Louisa5.0★Aug 2024

• "The house was nicely presented and included everything one would normally require for a self catering holiday."

  On site swimming pool and play area are good for those with children and we walked into Whitby town with three and five year old grandkids (via a very safe footpath for most of the 1.5 miles).

  Reviewed by Adrian5.0★Aug 2024

• "The cottage had plenty of room for our family break with five adults."

  It was spotless and had all the facilities you'd wish for. Main bathroom and a downstairs toilet was a bonus . The welcome pack was a lovely surprise( Thank you ).Captain Cooks Haven is a beautiful location and well maintained. Ideal to walk on the cinder track into Whitby and leave the car behind. We couldn't have wished for a better place to stay. Ticked all the boxes.

  Reviewed by Linda5.0★May 2024

• "Lovely cottage."

  Spotlessly clean. Excellent facilities on site, especially swimming pool, which the children loved. Pleasant walk into Whitby. Would love a return visit sometime.

  Reviewed by Sue5.0★May 2024

• "The cottage was clean."

  . that's all the positives i have to say. - Oven, Didn't work. - Hob, barely worked. - Toaster, Didn't work. - Wi-fi was advertised but was terrible and barely useable - The pool was cold and dirty - The Garden was over grown and the kids couldn't play outside. - The 'Park' was a swing, wooden train and a bench. To top it off the owners are awful and called sykes and said we left the place in a 'state' when in reality it was a dirty sheet after i had a nose bleed. My wife cleaned the cottage and striped all the beds, it was a right kick in the teeth to then get a message saying it was left in a state. We wouldn't go back if it was free!

  Thank-you for taking the time to leave feedback about your recent stay at Cha Cha's cottage, firstly we would like to thank you for the lovely review you left in our guest book and that you were looking to return. I am very sorry to read about the issues you had during your stay, we are always only a phone call away and respond asap if there is anything you need or something is faulty, we would have come down and and rectified the issue the best way possible. Regarding the oven not working, hob barely working, toaster not working - all these have been tested and are in full working order and been used by the next visitors to the cottage. The grounds on Captain Cooks Haven are very well maintained and very often commented on how nice they look the groundsmen have done a great job in this recent wet weather to keep it looking so well. The swimming pool is a big attraction to all our guests and this is the first time we have read anything negative regarding it. Thanks again for your feedback. Property Owner

  Reviewed by Steven3.1★Apr 2024

• "A wonderful little holiday home."

  Very clean and well looked after. A lovely welcome basket and enough supplies to see us through the first evening on arrival until we could do a supermarket shop the next morning. Very thoughtful.

  Reviewed by Katie5.0★Feb 2024

• "Absolutely amazing holiday home!"

  We went as a family of four, 2 adults and 2 children (8 & 2) and the property was a perfect size. Super clean and all the essentials you need when you’re on holiday. The area is lovely and plenty of seaside towns to explore nearby. We made use of the swimming which is a small extra charge but worth it as you can use it whenever you want between the opening times which was perfect for us. We would definitely book again!

  Reviewed by Louise5.0★Jan 2024

• "Very happy with our cottage, clean and well equipped."

  Best welcome pack ever, and i have stayed in a lot of holiday cottages. The New Year decorations and the Xmas tree were appreciated as well. Will definitely think about booking again. Thank you

  Reviewed by Susan5.0★Dec 2023

• "Lovely clean and cosy cottage on the outskirts of Whitby in a quiet and beautiful location."

  It was great having the warm and clean swimming pool to use, just 30 metres from our doorstep. The cottage is bright and comfortable, with very good facilities and modern furnishings. The owners very kindly left us a lovely hamper (thank you!). You can walk to Whitby via the viaduct which takes 20-30 mins with great views, or it’s a 5 minute drive to the centre. The only negative was that we found it difficult to connect to the resort’s wifi due to the signal being weak and intermittent and you are asked not to stream anything - not a major issue for us but would’ve been good to have better wifi. Although there is no washing machine in the house, there is a laundry facility on site at a charge of £10 per week so you do have the option to wash clothes. It’s worth noting that there is an extra charge to use the swimming pool - £10 for less than a week or £20 for a week - well worth it if you’re using it daily. We had a great stay and would definitely book again!!

  Reviewed by Richard4.7★Oct 2023

• "Thanks for a lovely short break."

  The cottage is in a great location - we loved walking over the viaduct to Whitby. It was nice and spacious and the welcome treats were very well received.

  Reviewed by Zoe4.7★Oct 2023

• "What an absolute gem."

  Lovely cottage in a great location. Pool was a bonus and utilised daily. Great walk across the viaduct into Whitby, lovely views and no parking worries. Very comfortable cottage suitable for all ages. Grandkids adored it and didn’t want to leave. Would highly recommend and have already booked a return visit. Sarah and Julie are lovely owners.

  Reviewed by Eileen5.0★Sep 2023

• "Everything exactly as described on the Sykes website for Cha Cha's holiday let."

  The cottage is part of a riverside complex with around 50 surrounding cottages. Parking was available with allocated space for one car and further very nearby space for overflow car parking - we had no issues with parking for two vehicles. The cottage was exceptionally clean with all facilities needed for a family or elderly couple. Outside table got daily use, and became an attraction for the resident squirrels and rabbits, much to our enjoyment. Would stay again, and possibly bring our bikes for ventures on the Cinder Track. Walked the Cinder path to Robin Hoods Bay, approx 5 miles, good days walk. Whitby is a nearby walk of approx 20 minutes over the viaduct. Had a meal at the Bridge Inn at Ruswarp, would recommend. So all in all a very enjoyable week stay, with a very clean and well fitted out cottage, swimming pool, plenty of footpaths for walking, nearby Whitby town centre, and we had decent weather for the week, well pleased all round. Many thanks to Cha Cha's and Sykes. Note - down by the riverside is a good spot for watching the kingfishers as the tide ebbs and flows.

  Reviewed by Thomas5.0★Aug 2023

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  Reviewed by Kim5.0★Jul 2023

• "Thank you, we really enjoyed staying at Cha Cha's cottage."

  It was extremely clean and well looked after. The basket of goodies on arrival was a lovely touch.

  Reviewed by Anne5.0★Jun 2023

• "Had a lovely week, Children had their own space very spacious, easy walk into ..."

  Had a lovely week, Children had their own space very spacious, easy walk into Whitby, children enjoyed the swimming pool too

  Reviewed by Jemma4.7★May 2023

• "We had a lovely stay at Cha Cha's cottage and would thoroughly recommend it to anyone looking for a relaxing stay in Whitby."

  The cottage and amenities on site are excellent and ideal for couples and families. The cottage is beautifully decorated and maintained to a very high standard. The welcome pack was a lovely touch, especially as it contained thoughtful items for the adults and small children. The garden area was delightful as was the swimming pool and the play area. If you are looking for a 5* stay in a 'home away from home' look no further. A real gem!

  Reviewed by Elaine5.0★May 2023

• "A lovely small cottage in a great location which was a quiet spot but only 5 minutes from Whitby."

  There was 4 of us staying but if there had been 6, it would have been a bit too small in the living/dining area. The pool was nice but coolish. And there was a lovely walk over the nearby viaduct. I had the downstairs bedroom which was very cold, unlike the rest of the cottage. And there was no instructions on how to change the heating. But a fab stay all in all.

  Reviewed by Linda4.4★May 2023

• "Just returned from a lovely week in Cha Cha's cottage, with my husband and young grandchildren."

  The cottage was spotlessly clean, with everything you could want in a home from home. The welcome basket with wine, cookies etc was a lovely touch and much appreciated after our journey. Whilst a private cottage, it is set in part of Captain Cookes Haven, and as such there is access to the heated indoor pool which we loved. Also at a small fee the laundry facilities, ideal for people with small tots forever needing changing. Cha Chas is in an ideal setting in the beautifully maintained grounds , with easy access to the communal play area and several BBQ's provided free of charge, but with a lovely private patio area too. We were visited daily by Charlie squirrel and the odd duck who had lost its way. Whilst almost all of this area is quite hilly , the walk into Whitby across the viaduct is easy, with just a few steps at the end and pleasant to do. We would love to stay here again next time we holiday in Yorkshire.

  Reviewed by Irene5.0★Jun 2022

• "The cottage is ideally situated for exploring the Moors and shopping in Whitby."

  It is spotlessly clean and beautifully decorated. The on site swimming pool is warm and well maintained. The welcome basket of Easter eggs and wine, plus two pints of milk left in the fridge for us was a really nice touch. Will we return... You bet we will!

  Reviewed by Helen5.0★Apr 2022

• "The pool and playground was fab."

  Nice and quiet site. Lovely walk across the viaduct. Maybe a local guide as what is in the local about as it took us a while to get our bearings as to what was about.

  Reviewed by Joanne4.7★Aug 2021

• "We had a lovely stay at Cha-Cha's cottage."

  It was spotlessly clean with everything you need to enjoy a break away. It was lovely to be able to sit out in the quiet and a perfect location for visiting North Yorkshire.The indoor pool was a real bonus too which we used a few times. The only drawback was the WiFi was very a poor signal and we had to use a personal hotspot to get access to the internet. Maybe mention this in the details for future guests. Overall we loved our stay and hope to return.

  Reviewed by Sarah4.7★Jul 2021

• "We had a lovely stay at Cha Cha's Cottage."

  Location was excellent in the shadow of the viaduct, which was the start point for an easy and enjoyable walk to Whitby. We can't fault the cottage, it was spotless and a great place to stay. We also enjoyed meeting the owners. It was a shame the pool was closed but this was due to Covid restrictions. Not a fault of the cottage/owners but would have been nice if recycling was available at the location.

  Reviewed by David4.7★Jul 2021

• "Cha Cha's cottage was lovely, well furnished and cosy."

  Facilities were above what you would generally expect from self catering accommodation and the cottage was spotless. A welcome pack was much appreciated. A few minor niggles though. The kitchen was very small - realistically only one person could work in there at any one time which did cause some inconvenience. Also the property was advertised as sleeping six - I think this is fine for families but six adults would find it a squeeze. A parking zone card was provided in the property but with no directions as to how to use it so we were left a little uncertain when we used it in Whitby. I know Covid regs mean that little written info could be provided but more general info about the cottage, the site and surroundings would have been really helpful. A couple of examples - it was not clear what to do with the key on leaving, there was no information as to whether a caretaker/ reception staff would be available. On the plus side contacting the owners was easy and the owner I spoke to couldn't have been more helpful.

  Reviewed by Trish4.4★Jun 2021

• "Cha cha cottage is clean, spacious enough for 6 people."

  It has a well equipped kitchen and outside space at the back. Car Parking close to the cottage and more parking just off the road leading to the cottage. It is in a perfect location. Surrounded by beautiful scenery, it is a 20 minute walk over the viaduct into Whitby. Walk the opposite way and it’s a 5.5 mile walk to Robin Hoods Bay. It’s a great place to leave the car and explore this beautiful area on foot.

  Reviewed by Jill5.0★Sep 2020

• "Absolutely enjoyed staying here."

  It was clean, warm, inviting and the beds were comfy. Intended as a base to travel from, it was nice to come back to throughout, and at the end of the day and unwind. Our party of 6 (4 adults and 2 small children) loved it and can't wait to come again. Would definitely recommend to family and friends.

  Reviewed by Helena4.7★Sep 2020

• "Cha cha’s cottage is a lovely comfortable cottage in a beautiful setting next to a viaduct."

  The cottage is equipped with everything you could need. We loved the kind touches of a bottle of milk in the fridge and a very welcome bottle of wine and some biscuits from a local bakery. These kindnesses make the holiday even more special.

  Reviewed by Patricia5.0★Aug 2020

• "A lovely comfortable cottage in an ideal location to explore Whitby and the surrounding area."

  Good facilities with a pool, play areas and laundry

  Reviewed by Christine5.0★Oct 2019

• "Cottage was spotless and the swimming pool was brilliant for the children"

  Reviewed by Susan5.0★Oct 2019

• "The cottage was very well equipped and comfortable with added bonus of being able to use the pool."

  The Wi Fi was a bit hit and miss but we discovered it was more reliable upstairs so was probably due to the location. We would certainly come back.

  Reviewed by Carole5.0★Sep 2019

• "Very nice easy to find well stocked with all that we would need just a little on the cold side"

  Reviewed by David4.7★Sep 2019

• "Marvellous accommodation,very clean,nice relaxing area not good for disabled, ..."

  Marvellous accommodation,very clean,nice relaxing area not good for disabled, better for walkers,,didn’t get chance to use pool but will next time as definitely looking to book there first before anywhere else, all in all I,d give it a 9/10,,thanks

  Reviewed by Nigel4.7★Sep 2019

• "Second visit to cha cha s cottage,great location, facilities like being at home,welcome pack on arrival an extra touch ."

  Pool on site well worth the visit. Plenty of space for all the family. Play areas on site for the kiddies and barbecue areas for adults ,great walks in area local to shops 5 min drive. Would rate it 4 star accomadation

  Reviewed by Ann5.0★Sep 2019

• "Cha Chas cottage is very clean and comfortable and has everything you need for a family holiday home."

  The setting is quiet and well managed with a good sized swimming pool. Walking to Whitby over the viaduct is about 20 - 25 mins along a cinder path avoiding the need to walk on the road. There is a pub a short walk away, The Penny Hedge, which serves good food at a fair price. I would definitely recommend this as a family holiday home and would stay again. Thanks!

  Reviewed by Gareth4.7★Jul 2019

• "Absolutely fantastic cottage in a perfect location."

  Clean and welcoming as soon as we walked through the door. Owners are lovely.

  Reviewed by Samantha5.0★Jun 2019

• "Second visit so knew what to expect."

  Lovely clean cottage in good location. Swam every day in pool. Recommended.

  Reviewed by James4.7★May 2019

• "Cha Cha Cottage is fantastic , I absolutely loved staying here , swimming ..."

  Cha Cha Cottage is fantastic , I absolutely loved staying here , swimming everyday and walking into Whitby was so easy , loved the wildlife around the cottage , I would highly recommend this place , plenty space for families , can't wait to visit again

  Reviewed by Lisa5.0★Mar 2019

• "Great house, very well equiped above the basics, extra touches with deco to make lovely holiday."

  Reviewed by Liza5.0★Aug 2018

• "Cha Cha's cottage was beautifully decorated and equipped to a very high standard."

  The owners were easy to contact for arrival details. Site management was excellent and facilities good. The whole site is well designed and makes a beautiful holiday centre. The only (very) minor criticism would be that it would be lovely if the pool could open earlier in the day. We will definitely rebook this cottage.

  Reviewed by Pam5.0★Jul 2018

• "Really lovely cottage."

  It was well equipped , very clean and bright...very nicely decorated and suited the three of us very well.Great to have the swimming pool on the site. The position of the cottage was great as there was parking, we could walk into Whitby along the Cinder Path...which took about half an hour and was easy to get to other coastal towns from there. We loved the cottage and Whitby!

  Reviewed by Annie5.0★Mar 2018

• "Absolutely loved this cottage."

  It was so warm and cosy. Each night, we all snuggled up on the comfy sofas and watched films. They owners have thought of everything A real yorkshire jewel. The pool was an excellent addition to the holiday and kept my two (and myself) occupied for hours.

  Reviewed by Cathy5.0★Feb 2018

• "We spent a lovely week in this cottage, which is ideal for a family holiday."

  The swimming pool was a big hit with our grandchildren. The cottage is set in peaceful surroundings (within sight and sound of the steam trains, however) but close to Whitby and Ruswarp. Sainsbury supermarket 1 mile down the road. The cottage was ideal and we would certainly book again.

  Reviewed by David5.0★Sep 2017

• "Cha cha Cottage is a lovely property to spend a holiday."

  On arrival we were welcomed with wine & chocolates and a beautifully laid table. The property was immaculately clean and the owners had obviously put a lot of thought into how it had been decorated. Cha Cha Cottage is situated in a lovely peaceful area with picturesque views. We would definitely stay there again.

  Reviewed by D5.0★Jun 2017

• "The property was very clean, in a ideal place for walking to Whitby."

  Reviewed by Nigel4.8★Jun 2017

• "We will definitely be returning to Cha Cha's cottage."

  This lovely cottage just outside Whitby is a real "home from home ". It is spotlessly clean and tastefully decorated. It came fully equipped with everything you could possibly need and a real bonus is being able to park your car right outside the door in your own dedicated parking space. This cottage on a small complex only a mile from Whitby is ideally situated for visiting the surrounding coastal resorts and North York Moors. Although we didn't use it, there is a swimming pool and children's play area on the site. A short walk across the viaduct or down to the river allows excellent views of the steam trains going past. This cottage far exceeded our expectations and we will most definitely be returning.

  Reviewed by Linda5.0★Jun 2017

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