Madelines View

16 Customer Reviews

• "Very nice stay, cosy and welcoming."

  Ideally placed for all amenities.

  Reviewed by Caroline5.0★Nov 2024

• "Lovely cottage, warm and comfy with a fantastic view."

  Reviewed by Colin3.8★Oct 2024

• "We really enjoyed our weeks stay in your lovely cottage, it was very convenient for everything."

  The loading and unloading of our suitcases at the cottage was also very good, parking minutes away with, parking tickets supplied by the owners. We look forward to a return visit. Molly and Malc

  Reviewed by Malcolm4.4★Sep 2024

• "We did enjoy our stay at Madeline’s View but we were a little disappointed by the exact location (above the noisy arcade) & wished we had maybe check that out more as we had never visited Whitby before."

  Getting our bags from the car to the cottage was really tricky despite being fit for our age (65) Also we were unable to work the heating & we did feel cold indoors in the evenings.

  Thank you for your feedback on your recent stay at Madeline’s View. We appreciate your comments and are glad that you enjoyed your time with us. However, we were surprised by your remarks regarding cleanliness, as we work closely with our professional cleaning team who have assured us that the property was thoroughly and properly cleaned before your arrival. We take great pride in maintaining high standards, and we are confident that the cottage was prepared to our usual standard. We also wonder if your comments may be referring to the general environment of Whitby, which, as a vibrant seaside town, can be lively and a bit messy at times. Regarding your comments about noise, we would like to clarify that while Whitby is known for its bustling atmosphere with plenty of entertainment, Madeline’s View is generally a peaceful retreat, and the most common sounds are those of the seagulls. We strive to provide a tranquil space amidst the town's lively surroundings, and it is rare that our guests experience any disruptive noise inside the cottage. We do apologise for the issue you experienced with the heating, but we understand that sometimes things don't go as planned. We wish you had contacted us or Sykes using the phone numbers provided in the welcome pack, as we would have promptly addressed the problem to ensure your comfort during your stay. Finally, we understand that Whitby's unique layout can sometimes pose challenges, especially if you're unfamiliar with the area. We do our best to provide accurate information about the location in our directions information to help guests make an informed choice. Thank you again for staying with us, and we do hope to welcome you back in the future. Your feedback is invaluable as it helps us improve our services. Kind regards, John & Noreen Madeline’s View Property Owner

  Reviewed by Corinne2.8★Sep 2024

• "A lovely cottage with great views over Whitby harbour."

  A life saver having milk in the fridge as we forgot to pick some up on the way. Madeleine's view had everything we needed for a short stay. Would love to stay again but the only slight niggle is a 4.00pm arrival time, which I missed on booking.

  Thank you for your kind review! We're glad you enjoyed the views and appreciated the little touches like the milk. We’ll certainly take your feedback about the arrival time into consideration. We'd love to welcome you back! Property Owner

  Reviewed by Barbara5.0★Sep 2024

• "Yet again an absolutely amazing stay at this cottage!"

  It’s like home from home! We went at a fantastic time of year as there was lots to do! The only snag I have is maybe we should have been made aware of the parking restrictions for our first 3 days as we had to pay to park in the long stay car park. Again not a problem but it is a little costly and we could have park there from our time of arrival! But other than that thank you again for an extra holiday in an absolutely beautiful cottage.

  Thank you for another wonderful review and for staying with us again! We're so happy to hear that the cottage feels like a home away from home for you and that you had another amazing stay. We apologise for the inconvenience regarding the parking restrictions and appreciate your feedback, however we'll try to make sure to provide clearer information for future guests. Despite that, we're thrilled you had a great holiday, and we look forward to welcoming you back again soon! Thank you once again for your kind words. Property Owner

  Reviewed by Joanne4.7★Aug 2024

• "We were a little concerned when we pulled up outside the fun city arcade however once we turned up the stone steps and into Madeline’s we entered another world."

  The flat was perfect and the only noise was seagulls. It would be helpful to leave the visitors information out as we didn’t find it until the last day. The flat is comfortable and well equipped. The views are amazing, we saw a harbour seal while eating at the table. Take your own binoculars if you enjoy bird wildlife watching. We did the railway to Pickering ( note no toilet at station, cafe at station served the worst coffee I ever had, wait till you are on the train). Also walked from Whitby to robin hoods bay, a big walk but fabulous views, we had a lovely 3 night break

  Thank you for your lovely review of your stay at Madeline's View and that the property met your expectations. We appreciate your feedback about the visitor information, we'll make sure information easier to find for future guests. The views truly are amazing, and we're glad you got to experience the wildlife and local activities. We hope to welcome you back for another wonderful stay! Property Owner

  Reviewed by Graham4.7★Aug 2024

• "Very happy with Madelines View."

  Very cosy with everything there you might need, excellent location, all within walking distance and amazing views from every window. If there was a downside and I'm being picky, the parking, although we did manage to park outside to unload, it was a bit of a struggle to get in as it was really busy along the front, had to drive round a few times before we could park. After unloading there was a parking space up the top. The main bedroom mattress was quite hard, might be great for some, but not for us, we managed to put something underneath and it was only for a couple of nights not sure it would have been OK for a week. All in all had a lovely stay there and in Whitby.

  Thank you for your positive feedback. We're very happy that you enjoyed Madeline's View, the cozy ambiance, and the excellent location. We appreciate your comments on the parking and mattress, and we always look into customers comments. Glad you had a lovely stay and we hope you come back again. John & Noreen Property Owner

  Reviewed by Helen4.7★Jun 2024

• "Lovely , warm and in a good spot"

  Thank you, we’re so happy you enjoyed and were comfortable and warm. John & Noreen Property Owner

  Reviewed by Carole5.0★May 2024

• "We had a wonderful holiday here."

  Perfectly positioned, cosy, comfortable, clean and an exceptional view. The parking permit was easy to use and we always found an easy spot nearby. Thank you for a fantastic stay.

  That's fantastic to hear! So glad you enjoyed your stay and found everything comfortable and cosy. We appreciate your kind words, and hope to see you again. John & Noreen Property Owner

  Reviewed by Monica5.0★Apr 2024

• "I could have lived here full time,it's handy for everything, quiet,clean ..."

  I could have lived here full time,it's handy for everything, quiet,clean comfy,there was nothing you can do to make it better,will be back soon

  "Thank you for your lovely review! We're so happy to hear that you enjoyed your stay with us and found everything to your liking. We can't wait to welcome you back soon!" Property Owner

  Reviewed by Douglas5.0★Mar 2024

• "Lovely stay except weather."

  Great location always wanted sea view to live. Every convenience(except small sharp knife). Comfortable beds/seating. Thank you for providing great place to stay. And quick response when I stupidly couldn't get my head around netflix log in)

  Thank you so much for your kind words! We're glad you enjoyed your stay at our cottage despite the weather. We'll definitely make sure to add a small sharp knife to the kitchen for future guests. We're pleased you appreciated the sea view and found the beds and seating comfortable. Don't worry about the Netflix login, we're here to help with any hiccups. We hope to welcome you back soon for another wonderful stay by the sea! John & Noreen Property Owner

  Reviewed by Tim5.0★Mar 2024

• "We stayed the weekend in your cottage and absolutely loved our experience!"

  It’s comfortable, clean and has everything you need. Including board games which we thought was great. The views from all windows are outstanding and it is central to everything. We enjoyed our stayed that much we have booked to come back in August!

  Thank you for your glowing review! We're thrilled to hear you loved your stay and that you're already returning in August. Looking forward to hosting you again. John & Noreen Property Owner

  Reviewed by Joanne5.0★Jan 2024

• "Lovely, warm comfortable cottage with amazing views accross the harbour and out to sea."

  Great location for walking to Sandsend on the beach (tide dependent!) or walking through the many hidden cobbled whitby streets.

  Thank you very much for your wonderful review! It’s so nice to hear that you enjoyed your stay at our holiday cottage and appreciated the beautiful views and lovely sea walks. It means a lot to us that you had such a positive experience. We hope to welcome you back again soon for another memorable walk by the sea! John & Noreen Property Owner

  Reviewed by Oonagh5.0★Jan 2024

• "Excellent fully equipped cottage would highly recommend it had a lovely stay would definitely go back"

  We are so thankful for your lovely response and rating, we look forward to seeing you at the cottage again. John & Noreen Property Owner

  Reviewed by Diane5.0★Dec 2023

• "The cottage exceeded expectations."

  Great location, view of the harbour from lounge and both bedrooms. Comfortable and clean. Nice to have those extra little touches like milk, tea bags, washing up liquid and tea towels. Am a regular visitor to Whitby so will hope to book again.

  Thank you for your lovely remarks and review. We have spent many hours ourselves just whiling the time away watching the boats in the harbour come and go. We hope you will return to Madelines View again. John & Noreen Property Owner

  Reviewed by Wendy5.0★Nov 2023

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