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"Really enjoyed our stay at this lovely apartment."
It was very well set-up for our arrival and exceeded our expectations in every way. Great to come in after a day out and be able to relax watching the trains and the wildlife from the window. Location was excellent for exploring Whitby or further afield. We appreciated the generous welcome pack- many thanks. Will certainly recommend the apartment to friends and would hope to return sometime ourselves.
Dear Robert, thank you so much for taking the time to review Majestic, it is always good to hear from our valued guests. We are pleased to hear that you enjoyed your stay and that everything was to your liking and exceeded expectations. It is indeed a fabulous view from the lounge window to watch the steam trains arrive and depart and see the abundance of wildlife on the river. We do hope to welcome you back one day. Warm regards, Neil and Pamela
Property Owner
Reviewed by Robert5.0★Sep 2024
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"This was our second time staying at the Majestic."
We wouldn’t stay anywhere else. Location is great with a short walk to the town centre and lovely views over the river Esk. It’s quiet and you have a dedicated parking space. The apartment is well equipped and immaculately. We’ll definitely be staying again.
Dear Janice, thank you so much for returning to stay with us and for taking the time to review and provide feedback too, it is so appreciated. We look forward to hosting you again sometime. Warmest regards, Neil & Pamela
Property Owner
Reviewed by Janice5.0★Sep 2024
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"Good location, good parking, good view, spacious and clean."
Beds very comfortable.
Would have been nice to have a TV in both big bedrooms.
Breakfast stools in kitchen squeak very badly, a little WD40 required.
Dear Andrew, thank you for taking the time to review Majestic, we appreciate your feedback. It is wonderful to hear you found the location and private parking convenient and that the property was clean, spacious and comfortable. We have considered another TV in the second bedroom but would need to sort out additional electrical sockets for this. Currently the smart TV in the lounge and the smaller TV in the ensuite bedroom has been adequate . Kind regards, Neil & Pam
Property Owner
Reviewed by Andrew3.8★Sep 2024
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"We had another lovely week in Whitby."
It's our second time at this property and it works well for us.
Dear Simon, it was good to see you return to Majestic and we are pleased to know that the property works well for you. Many thanks for another great score and taking the time to comment. It is always super to see our guests return year on year. Best wishes, Neil & Pam.
Property Owner
Reviewed by Simon4.7★Jul 2024
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"Lovely property , in quite location"
Dear Sharon, thank you for taking the time to review Majestic. It is wonderful to receive 100/100 for your stay. We are pleased to hear you enjoyed the property and the quiet location too. We hope to welcome you back one day. Neil & Pam
Property Owner
Reviewed by Sharon5.0★Jun 2024
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"Whitby was a new experience for us, but will definitely be repeated."
The Majestic was a beautiful apartment, situated in a lovely setting and just a short walk from the centre of Whitby. Everything in the apartment was perfect, lots of thought and care been given to make the stay a memorable one. Fitted out to a very high standard, with the lovely touch of a welcome bag of “Yorkshire “ treats. Much appreciated. I myself have some mobility issues but found this apartment very suitable for me, we found some lovely pubs and interesting places. Loved Cosa Nostra Italian Restaurant and Middle Earth Tavern Pub which is on the road as you walk into the town . Also The Quirky Den was a nice little place to “wet your whistle”. Whitby Abbey was a must to visit, also has a little Brewery up there too. Overall we had a super break, and will definitely be back again to Whitby, and 100% Majestic Apartment. Definitely recommended.
Dear Kevin, what a fabulous review about Whitby and Majestic. Thank you so much for sharing this and taking time to provide some feedback. We are so pleased to hear you had a wonderful time here and the apartment met your needs and requirements. We do hope to welcome you back one day to Whitby and indeed Majestic.
Neil & Pam
Property Owner
Reviewed by Kevin5.0★Apr 2024
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"Majestic is a luxurious home from home fitted out with quality fixtures and fittings."
The beds were very comfortable, the linens and towels were good quality. The apartment is spacious and cosy, we were most impressed with the efficiency of the panel heaters. The location is excellent and peaceful, a level walk of 10 minutes got us to Church Street on the old side of Whitby. The allotted parking space is a bonus in Whitby. My party ranged from my 91 year Mam to my 7 year old Grandson, 4 generations in total, Majestic accommodated us all beautifully. We'd happily stay here again.
Dear Karen, thank you so much for taking the time to write this lovely review after your stay in Majestic. We are delighted to hear that 4 generations were able to enjoy everything Majestic and Whitby had to offer. I think it is safe to say that your Mother, at the grand age of 91, is probably our eldest guest! We look forward to welcoming you back one day and thank you once again for your review. Neil & Pam
Property Owner
Reviewed by Karen5.0★Mar 2024
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"Very clean well appointed apartment,very comfortable close proximity to the town ..."
Very clean well appointed apartment,very comfortable close proximity to the town added bonus of parking,nice welcome pack will recommend and use again ,regards john Curtis
Dear John, thank you very much for this lovely review and feedback. It was good to host you and we are pleased to hear you have already re-booked for another stay with us. We look forward to welcoming you back later this year. Best wishes, Neil & Pam
Property Owner
Reviewed by John5.0★Jan 2024
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"A very clean and comfortable apartment."
The views are lovely of the harbour and a great location for a flat walk in to the town. It was very easy to warm the apartment too although the ticking of the electric heaters especially during the night in the bedrooms did disturb sleep. The cream carpet in the living room is unfortunately stained in places and that room didn’t feel luxurious for a 5 star apartment.I know it will be very difficult to keep this clean, as we used to have one, not very practical for a holiday let unfortunately.
Thank you for the welcome pack, we enjoyed our stay and loved the Christmas tree and window lights.
Dear Alison,
Thank you very much for taking the time to review Majestic, it is always good to hear from our valued guests. The heaters can be adjusted to avoid 'ticking' especially during the evening when sleeping. As owners, we do check the property after each clean and we deep clean and shampoo the carpet as necessary which removes the stains. We hope to welcome you back one day. Neil & Pam
Property Owner
Reviewed by Alison4.7★Dec 2023
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"Had a weekend in Whitby and was very pleased with the accommodation."
Fixtures and fittings all done to a high standard. Views over the harbour and towards the Abbey were lovely. Just a short walk from the centre of Whitby. A welcome bag was left with Yorkshire goodies which was a lovely touch.
Would definitely stay again if in the area.
Dear Wendy, thank you so much for this lovely review. We do appreciate our guests taking time to provide us with feedback. We are so pleased to hear you found the accommodation to a high standard and enjoyed the fantastic views over the harbour and towards the Abbey. We hope to welcome you back one day. Best wishes, Neil & Pam
Property Owner
Reviewed by Wendy5.0★Nov 2023
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"Mirror in small single bedroom would be helpful."
Dear Trevor, thank you very much for the fantastic score of 100/100 for the review of Majestic, we are delighted to hear you enjoyed your stay. Thank you for the suggestion of the mirror in the single bedroom, that is very helpful. Best wishes, Neil & Pam. (NB: We have now placed a mirror in the single bedroom, thank you again for the feedback).
Property Owner
Reviewed by Trevor5.0★Nov 2023
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"Really enjoyed our stay and plan on returning soon."
We had a couple of small issues which was not the owners fault. The first being construction work was being carried out in the building and could hear banging & drilling regular. The second was when we arrived we was expecting a welcome pack after reading reviews so didn’t take essentials as came straight from work. The owner did call to see us and asked if we got one as he pays for it. He said to leave it with him and he will sort it but nothing came of it. We visit Whitby frequently in winter months and wouldn’t hesitate in rebooking the majestic. Chris & janice
Dear Christopher,
Thank you for this review and your feedback, we really welcome comments from our guests. I apologise for the fact that no welcome pack was there on your arrival. This was due to the fact it was a short stay rather than a week and our supplier did not provide one. We are reviewing this with our supplier and will also follow-up with the agents too. We do hope to welcome you back and will ensure that whatever the duration of stay you will receive a welcome pack on your next visit, as I was informed one had been taken down to you after I called to see you, which clearly it had not reading this. Our apologies. Neil & Pam.
Property Owner
Reviewed by Christopher4.4★Oct 2023
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"Really enjoyed our stay."
Perfect location and very quiet compared to where we have stayed previously. Apartment was immaculate and it was great having the car parking space outside the block.
The welcome package was a lovely gesture.
Dear Janice, thank you so much for your lovely review and comments. We really appreciate our guests feedback and it is wonderful to hear you had a great stay in Majestic. We do hope to welcome you back one day. Neil & Pam
Property Owner
Reviewed by Janice5.0★Sep 2023
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"We have nothing to complain about apartment was very clean and modern."
It was in an ideal position for walking into Whitby. Would stay there again.
Dear Ann, thank you for your comments and we are delighted that you enjoyed your stay at Majestic. We hope to welcome you back at some stage. Neil & Pam
Property Owner
Reviewed by Ann5.0★Sep 2023
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"Due to illness of one of our party we had to leave the property 1day early , an offer of discount was declined."
Dear Richard,
Thank you for your feedback. We are pleased to hear you had a wonderful stay at Majestic. We were unaware that one of your party left one day early and we do hope that they get well soon. Best wishes. Neil & Pam
Property Owner
Reviewed by Richard5.0★Sep 2023
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"We had a wonderful stay at Majestic."
There is a magnificent view from the living room. The apartment is clean and very well appointed. I can't imagine a better place to stay in Whitby. It's own private, level, parking space, the views and just far enough away from the hubbub without feeling distant. A short stroll has you in the centre of everything.
Part way through our visit we had a slight mishap of our own making which that the Yorkshire Coastal Cottages team resolved it immediately. We are very thankful indeed!
No hesitation in recommending.
Dear Simon,
What a wonderful review, thank you so much for this feedback on Majestic and the team at Yorkshire Coastal Cottages too. It is great to hear you had a lovely stay and enjoyed all the benefits Majestic offers, including the free designated parking space and views. We hope to see you return one day. Best wishes, Neil & Pam
Property Owner
Reviewed by Simon5.0★Aug 2023
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"Great apartment at Whitehall Landing complex."
I have stayed in several apartments here and this has been one of the nicest ones. Good facilities and a great speck of furnishings and appliances. Cleanliness was also really good for a holiday let. I would definitely recommend and return for future holidays in Whitby. I did however have a few issues as per below during our 2 week stay.
• Vacuum Cleaner didn’t work. Whilst a temporary fix was made in the first few days by the owner it lasted all of 10 mins and keeping the apartment clean became the nemesis of my holiday as I had to replace the drive belt on the machine daily as it was not satisfactory replaced or repaired by the owner.
• We were asked on 3 occasions if we wanted the bedding changing after week 1. We said that would be great on all 3 occasions but this did not happen ?
• Cafeteria exploded on 2nd day after pouring boiling water in to make coffee. This was reported and promptly replaced by the owner to which we was grateful
Dear Garry,
Thank you for your kind review and feedback, it is good to hear you found Majestic one of the nicest apartments you have stayed in. It is also wonderful to hear that as a regular guest at holiday lets you found the cleanliness and facilities in Majestic really good too.
With regards to your comment about the hoover, I personally ordered a replacement belt on the day the fault was reported. This took 2 days to acquire from an online company. I then told the agent that I would go down and replace the belt when the part arrived and to advise me when this would be convenient with the guest. I did not hear back, therefore I went straight down to repair on the day you checked out as I assumed all was in order. I was not aware that the temporary fix had not worked.
We were completely unaware of the request to change linen, we had not been informed about this and will follow up with the agents.
When I heard about the cafeteria, I went straight to Argos to purchase a new 8 cup cafeteria and delivered this to Majestic the same day. I’m glad to hear you acknowledged receipt of the new cafeteria.
Once again, thank you for your feedback. Neil
Property Owner
Reviewed by James4.7★Jul 2023
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"We stay in Whitby twice a year and this is definitely one of the nicest holiday lets we have stayed in."
Everything is really well presented and the view from the living room window is amazing. We would definitely stay here again. Can’t find any negatives at all for this property.
Dear Alexander,
Thank you so much for this lovely review. We are pleased to hear you enjoyed your stay at Majestic and everything it has to offer, including the wonderful views across the river and Whitby. We hope to see you return again. Best wishes, Neil & Pam.
Property Owner
Reviewed by Alexander5.0★Jul 2023
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"We enjoyed a perfect holiday in this lovely apartment."
It’s in an excellent location with easy access to the harbour and you have the benefit of your own parking space which is a premium in Whitby. The apartment itself was clean and well maintained and the welcome pack left by the owners was magnificent. You have views over the river and harbour, and can enjoy watching the steam train arrive and depart. Thanks for a fantastic stay we will definitely be staying here again in the future.
Dear David,
Thank you for your lovely review and comments, we are so pleased you enjoyed Majestic and everything it has to offer. The views are quite spectacular and it is great to hear you enjoyed them and seeing the steam train depart and arrive too. We hope to welcome you back one day. Neil & Pam.
Property Owner
Reviewed by David5.0★Jun 2023
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"This is our second time staying at majestic."
Lovely apartment and great location. Thank you for the welcome pack and thank you for a great holiday. We will defiantly return in the future.
The Osborne FamilyJun 2023
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"This was our second time staying at the Majestic."
Such a lovely apartment and in a great location. Would definitely recommend and would definitely stay here again. Thank you for a lovely holiday.
It was lovely to welcome you back again Sallie and so pleased you had another lovely stay with us at Majestic. We hope to welcome you back again. Neil & Pam
Property Owner
Reviewed by Sallie5.0★May 2023
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"Had a great week apartment stunning we have always loved whitby but this is the nicest place we have stayed."
Thankyou to the owners for letting us share your lovely place. We will be back xxx
Dear Carolyn,
What a lovely review, thank you so much for stating this was the nicest place you have stayed in at Whitby, it means a lot to us. We hope to welcome you back to Majestic one day. Neil & Pam
Property Owner
Reviewed by Carolyn5.0★May 2023
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"Here for the week had a lovely time as always, beautiful weather makes all the difference!"
Lovely apartment hope to return soon. Views from the apartment stunning - enjoyed seeing Boris the seal!
Thank you for the welcome pack. If you would like a lovely meal 'Three Jolly Sailors' at Burniston is excellent. (on the way to Scarborough 16 miles away but worth it)
Mr And MrsBywaterMay 2023
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"Dear owner, many thanks for a most enjoyable stay at Majestic and thank you for the welcome pack."
We appreciate your comments and we are so pleased you enjoyed your stay with us. It was lovely to also read your fabulous comments in the guests book too. Neil & Pam
Property Owner
Reviewed by A5.0★Apr 2023
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"Clean, quiet, comfortable and convenient apartment with allocated off road parking."
Handy for flattish walk to town centre. Amazing location for watching wildlife on the river Esk and the passing steam trains. As allergic to dogs, the fact property is pet-free was welcomed. We came home relaxed despite walking over 60 miles along the cleveland and esk valley ways.
Dear Sue,
Thank you very much for your lovely review, it is great to hear how much you enjoyed your stay at Majestic and the fabulous views too. We hope to see you return one day. Neil & Pam
Property Owner
Reviewed by Sue5.0★Apr 2023
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"What a lovely place."
We were able to walk into Whitby every day. The view is stunning. Feel so relaxed.
Martin ApplebyApr 2023
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"We have had a fantastic week staying in this clean, comfortable and convenient apartment with close off road parking."
Especially important as we haven’t moved our car between arrival and departure! Inside we used the local buses to Staithes and Scarborough, stream train to Goathland, local train to Grosmont and walked miles along the coastal path and Esk Valley. An awesome week celebrating Andy’s 60th birthday. Thank you, we’d love to return. Sue & Andy. April 2023
Sue And AndyApr 2023
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"We so enjoyed our week in this place with its lovely view over the river Esk."
Watching the bird waders at low tide was so interesting, with many other birds, to see. Loved the binoculars provided.
My husband enjoyed watching the steam trains from the flat.
We so enjoyed walking into Whitby without having to worry about taking the car. This was our best holiday for a long time, in a beautifully appointed flat.
We had problems trying to find No 5 on the key holders - suggest you label out a plan on the joining instructions making it clear which one is for No 5. Other couples had similar problems with finding keys for other flats.
One of the double beds was very low, being a tall person I found it difficult to get down so low.
Dear Joy,
Thank you very much for this lovely review. It is wonderful to hear you enjoyed the amazing views that Majestic has to offer. We also are so pleased to hear this was your best holiday for a long time too.
I have addressed the issue you had locating the key. Although this is the first time we have had a guest comment about the keys, we have now colour coded the key safe, details of which will be sent out on the joining instructions.
With regards the bed height, we have a combination of high and low beds to suit everyones preference.
Thank you once again.
Neil & Pam
Property Owner
Reviewed by Joy4.4★Mar 2023
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"Thank you for the warm welcome with Christmas goodies and the lovely tree- it was much appreciated."
We found your cottage warm and comfortable and in a good location with great views. Thank you for your hospitality we thoroughly enjoyed our stay.
Linda & Bill & Julie From Cairns AustraliaJan 2023
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"Majestic is a gem of an apartment."
It was superbly clean, very well equipped and its location is second to none. If you are looking for peaceful within walking distance of Whitby, this apartment is perfect. Watching the tide flow in and out through the large, picture windows is so relaxing. Thank you for a fabulous stay!
Dear Joanne, thank you so much for this lovely review, we are so pleased you had such a nice stay with us at Majestic. We certainly can’t disagree with your comments, it’s a wonderful location with stunning views. We look forward to hosting you again. Neil & Pam
Property Owner
Reviewed by Joanne5.0★Oct 2022
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"We stayed at the Majestic for my 50th birthday."
We had such a lovely time. The apartment is beautiful and in a great location. We have been to Whitby many times but this has got to be the nicest place we have stayed. We will definitely return. Thank you for a lovely stay.
Dear Sallie, it was lovely to receive your review and hear you had such a great stay with us in Majestic for your 50th birthday, belated happy birthday to you too!! We are so pleased to hear also that you will return and found the apartment was the nicest place you have stayed in your many trips to Whitby. Neil & Pam.
Property Owner
Reviewed by Sallie5.0★Oct 2022
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"Lovely comfortable apartment with a parking space just outside and a lift to the first floor for when we were tired!"
It had stunning views over the river, to the abbey on the hill and to the town. We could watch the morning or afternoon steam train across the river on it's way into the station, see many different birds on the pontoons or on the mudflats when the tide went out. It was a short walk to the old town. We will certainly be back.
We met the charming owners when we were leaving who were awaiting a delivery of new mattresses to replace the two less comfortable mattresses.
Dear Dawn, it was lovely to meet you and Sue at Majestic and we are so pleased to hear how much you enjoyed your stay with us. We totally agree with you, the views from the apartment are fabulous and having a designated parking space is a huge bonus in Whitby. We are also pleased to hear you will be back to stay too. Once again, many thanks for taking the time to review and we look forward to welcoming you back. Neil & Pam.
Property Owner
Reviewed by Dawn5.0★Sep 2022
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"Very nice apartment."
Lovely and clean with everything you could need. Great location with fantastic views. Good to have parking space nearby. Pub and chip shop about 5 minutes walk and centre of whitby around 15 minutes with a gentle stroll on mostly flat ground. Only negative for us were the beds which we found a bit uncomfortable.
Would definately stay again and recommend.
Dear Daryl,
Thank you very much for your feedback, we do appreciate this. Great to hear you found the property lovely and clean and also the private parking spot helped. I note your comment about the beds, although this is the first time anyone has highlighted this, we will monitor and if anyone else has a similar experience we will look to rectify. Thank you once again for completing this feedback and we hope to see you again at Majestic and Whitby.
………Note: Since we posted this response above, we have replaced the beds and they now have luxury mattresses and we have had great feedback about how comfortable they are.
Property Owner
Reviewed by Daryl4.4★Aug 2022
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"The owner Pam went above and beyond to make our stay enjoyable."
The previous occupants had had a spillage in the lounge and the owner had put an industrial fan in to dry the carpet which she told us to keep as the weather was going to be hot!! On the 5th day the kettle broke and Pam delivered a new one herself. The apartment was exceptionally clean and inviting on arrival with a lovely welcome basket of tea, coffee, milk and biscuits. All instruction booklets for every item in the apartment were in a drawer and every item of equipment you needed down to washer tablets and washing up liquid were provided, it was just like a home from home. I would definitely recommend this apartment it was fantastic and we had an enjoyable week under very sad circumstances made easier by the accommodation, thank you x
Dear Shelagh,
Thank you very much for the lovely review, it was a pleasure to host you at Majestic.
We are delighted you enjoyed our lovely apartment and Whitby itself and we do hope to see you return in the future.
Many thanks again,
Pam & Neil x
Property Owner
Reviewed by Shelagh5.0★Jul 2022
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"A lovely apartment in an excellent location."
The decor is lovely and it was clean and smelt gorgeous on arrival. We enjoyed trips out to Robin Hood's Bay, Goathland, and a day out on the North Yorkshire Moors Railway. We can highly recommend the Riverside chippy 2 mins walk away and the Thai restaurant based in Whitby train station ... and every tea room we vistied.
Kate, Rachel And SebastianApr 2022
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"A beautifully furnished accommodation, great location, clean, warm, and cosy-just what you need after some of the lung coastal walks!"
Can recommend Dotty's vintage tea room in Staithes, The fish Box in Robin Hood's Bay and the National Trust Tea rooms- it sounds as if we have just visited Tea rooms but we did just walk over 60 miles! Thank you
Emma And Pete BultonMar 2022
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"Very comfortable, cosy, central location."
Beautiful decor, had everything we needed
Dear Emma,
Thank you for this great review, we really appreciate your comments . We hope to welcome you back to Majestic one day.
Property Owner
Reviewed by P5.0★Feb 2022
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