The Railway Retreat

13 Customer Reviews

• "Second time at property."

  We felt it needs a little TLC from the owners now. Plumbing in particular is tired. We had good prompt attention in getting kitchen tap changed which was very hard to turn. Fur style cushions I don’t feel are appropriate in a holiday let. Far too many chairs cluttered in long/diner area! However, location fabulous with parking. Well equipped kitchen.

  Reviewed by Mandy2.8★Sep 2024

• "There was a door catch missing, no lock on bathroom door."

  Main bathroom could have been provided with a non slip mat. Surprised there was not a dishwasher. Freezer in a really awkward position to get to. Property is far too small for 8 people.

  Reviewed by Tina4.1★Sep 2024

• "Whilst we had a lovely stay there are lots of things that need looking at to make this property more comfortable for 6 adults and 2 dogs."

  The doors slam shut, making it very dangerous for young children and dogs, the catches on the doors also don’t work properly and we couldn’t shut our bedroom doors properly. As well as this the bathroom door doesn’t lock. The living space is not big enough for 8 people and dogs, the dining table is too big for the space it’s been given and not set up properly. There was extra chairs stacked up messily when we arrived and a baby chair left on the floor these should have been tidied away as you would have been aware of how many of us were arriving. The breakfast bar in the kitchen is a waste of space and makes it difficult to get to the freezer. In terms of being a “dog friendly” property I wouldn’t say it was well set up for this. Open bins with plastic bags hanging loose from them, as explained the doors slamming shut and the outside area. The outside area has fake grass laid down over the patio area and also plastic foliage and a bamboo panel attached to the fence. (Sticks and leaves a dogs idea of fun!) When it rained ( only a tiny shower) the grass ended up soaking wet and squelchy which took ages for it to dry as well as it smelling. All in all this wasn’t the most comfortable cottage/ house we have stayed in and it needs a lot of rethinking and maintenance.

  Reviewed by Amy2.8★Jul 2024

• "Great location, handy for the town."

  On the whole a very positive experience but there are few minor things you need to sort out: 1. The freezer is almost impossible to get to as the gap between the breakfast bar and the wall is very tiny. 2. The freezer needs defrosting, it wasn't possible to open the bottom drawer due to excess ice. 3. When we arrived there were crumbs all over the breakfast bar and flaking paint by the kitchen window. 4. The TV needs changing as there are two bright spots on the screen which are permanent and visible regardless as to which channel is on. 5. There were only four of us yet there were eight chairs crammed into the dining area. We couldn't sit around the table without first carrying four of the chairs upstairs into a spare bedroom. 6. We had to buy a can opener as there wasn't one. This may sound very negative but they are easily remedied and would create a more positive experience. The house was comfy, the beds exceptionally so. One thing out of your control which you may wish to mention is that if you have to park opposite the house be prepared to have your car covered in leaves and tree sap!

  Reviewed by Gary4.7★Jun 2024

• "Fantastic property with everything you could need for a relaxing stay, amazing ..."

  Fantastic property with everything you could need for a relaxing stay, amazing location would highly recommend and will hopefully book again in the future

  Reviewed by Claire5.0★Apr 2024

• "If you love trains, the The Railway Retreat will be your happy place."

  Not only do the Northern Rail trains trundle past, but so do the North York Moors Railway locomotives, diesels and vintage carriages. The youngest members of our party (aged 5 and 6) very much enjoyed waving to the train passengers from the terrace of the property. An added bonus was that often the trains stopped for several minutes right outside, as the signals were there. As my childhood home adjoined a railway line, I was reminded of that time through the sights, sounds and distinctive smells of the steam trains particularly. The Railway Retreat is only a 5 minute walk from Whitby Station. As one of our party was disabled, this was particularly pertinent, as he was able to walk to the station then join us on a NYMR steam locomotive driven train to Grosmont. The house itself we found very accessible, though the steep stairs had to be negotiated carefully. The Railway Retreat is within easy walking distance of a play park, and also of the town itself, with its famous abbey, and interesting shops. There is a chip shop round the corner, so no need to go into Whitby for a fish supper. Several of our party enjoy hiking and both the Cinder Track walk to Scarborough and the Cleveland way clifftop path are literally on the doorstep. So, overall this was a house that ticked all the boxes for us, and made my birthday weekend very memorable and special.

  Reviewed by Noreen4.7★Apr 2024

• "The Railway Retreat was lovely."

  An excellent location only a 5-10 minute walk to the Co-op across the car park. Views of the abbey from the lounge. The only thing I would comment on was that there were no instructions for the TV. I tried to tune it numerous times but could not even get free view. Instructions would be a huge bonus as we couldn’t watch the TV at all. Otherwise everything was perfect. We will rerun for sure

  Reviewed by Jo4.7★Mar 2024

• "My family and I went to Whitby for a special weekend the time we spent there was lovely made by how we all loved the house we stayed in would recommend it and hopefully one day stay there again."

  Reviewed by Ann5.0★Oct 2023

• "Great property, great location with all important parking."

  Will definitely book again. Loved seeing the train so close by. Thank you so much for the welcome gift, we are now hooked on the cake and biscuits and had to buy more to take home.

  Reviewed by Norman5.0★Sep 2023

• "Thoroughly enjoyed our stay excellent location"

  Reviewed by Geri5.0★Aug 2023

• "Beautiful property and great location, only marked down on the comfort due to the master bedroom bed squeaked everytime you moved apart from that everything else was great."

  Well equipped with everything you need, and the gift pack left on arrival is a lovely gesture.

  Reviewed by Nicola4.7★Jul 2023

• "All good interesting to be so close to the tracks but talking to passengers as the train waited was interesting and fun."

  The plants outside were over grown need cutting back but the up keep inside was 100% good. odd no terrestrial tv only via sky box. This was interesting when trying to get a local weather forecast. overall enjoyed our short stay.

  Reviewed by Domenico4.7★Jun 2023

• "Lovely property."

  Lovely furnishings. Exactly as expected from description and photos. Thank you for a lovely base for exploring this wonderful area.

  Reviewed by Hilary5.0★Jun 2023

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