-
"Very handy for the town centre as it’s very close."
Parking isn’t great but overall the flat is basic but suits the needs for a holiday. Could have been cleaner. But overall had a great stay here in Whitby.
Reviewed by Kayleigh4.7★Oct 2024
-
"Had a lovely stay"
Reviewed by David3.8★Sep 2024
-
"Unfortunately this property has a damp issue."
Though whoever owns it, has gone out of their way to make the holiday property comfortable the damp issue is still there. Whoever is doing there cleaning needs to make a better effort. Body hair in the shower/bath plug hole and human hair in the fridge is unacceptable. Some bleach down the toilet would help between guests. Sykes have this listed as a 4* I question their vetting and scoring regime. Sorry guys need to try harder.
Reviewed by Lee1.3★May 2024
-
"Bedroom stinks, musky and damp."
Too bad to sleep in smelled so bad. Bedding and towels musky and damp. Rugs and cushions smell.
Reviewed by Amy1.9★May 2024
-
"Avoid. Damp, mouldy, not clean, heating and hot water not working."
Building is for sale so guessing that the owner has given up on the idea of holiday lets.
Reviewed by B2.8★Feb 2024
-
"Spotlessly clean."
Plenty of crockery and cutlery but not much in the way of cooking implements which isn’t a big deal when you’re on holiday. Perfectly adequate for a stay, very central. Hints and tips: no parking at property so nowhere to unload. Nearest parking is the railway station, a few miles walk away. Free parking on Chubb Hill Road or Kirkham Road, not too far away. WiFi password is on a sticker in the living room window. Toilet roll needed as only one provided. Also might need washing up liquid. None of this is a criticism of the property. I would stay here again.
Reviewed by Lesley4.4★Oct 2023
-
"I have sent a separate email with the issues we had during our two night stay 14/9/23 to 16/9/23."
.. this property is not suitable for young children...it smelt , had safety issues... level of cleanliness and maintenance needs improvement.
Reviewed by June1.3★Sep 2023
-
"The location is excellent."
The flat was nice. Wouldn’t have wanted to do much more than 3 days as the place the kitchen was tiny and with very little facilities like pans. The fridge was tiny and any longer there would have meant cooking more meals, no chance! But the place served it’s purpose. Would have liked some general info leaving like what they expected of us when we left, Wi-Fi etc. there were no cleaning cloths to do a good clean. It really didn’t feel like a Sykes cottage but more like staying at my mates flat. Room for improvement.
Reviewed by Kate3.4★Sep 2023
-
"Great property in a good location."
There was a small problem with a tap and the owner got it fixed ASAP. Would definitely stay again.
Reviewed by Kayleigh5.0★Sep 2023
-
"Mostly everything was fine, just a few observations and slight setbacks
-top of the radiator was rolling underneath the sofa
-the aerial for the t."
V. had come out, of its metal port, so a wire was protruding our,at that point no t.vm channels could be accesses and YouTube wouldn't work
-we had an issue with the tin opener, which wouldn't open anything
Reviewed by Chris4.7★Aug 2023
-
"Nice bright apartment."
Plenty of space in the living area and bedroom. My daughter slept on the double sofa bed and found it comfortable. Little things that stopped me giving it more stars: some kitchen equipment was unwashed on arrival and no washing up liquid, no instructions for central heating but we figured it out, had to hunt for extra bed covers for the sofa bed and no spare sheet. But overall a decent apartment and a pleasant stay.
Reviewed by Kate3.4★Apr 2023
-
"Lovely apartment in an excellent location and great value for money."
Unfortunately there was a smell of wet dog but I would not return due to allergies, I started having a reaction shortly after arriving. We then found cat hair on the cushions and rug in the living room.
Reviewed by Faye4.1★Nov 2022
-
"Nice and clean, not sure why there was a vacuum cleaner in the living room, the windows had a lot of condensation when we arrived, I think the heating needs to be adjusted as things were a little damp."
Reviewed by Theresa4.7★Oct 2022
-
"Excellent location, collection of surfing magazines unparalleled."
Low lintel came with warning signs that were not always effective. Would definitely recommend to a shorter holidaymaker.
Reviewed by James4.1★Jul 2022
-
"Absolutely amazing from the original lady that found us this booking over the phone but we had to phone when we arrived at the property the lady we spoke to then was of no help at all we actually rang the owner to get the help we needed when we were promised a call back from the company still waiting might I add very unprofessional !"
We had a few issues with our stay but overall enjoyed our much needed break.
Reviewed by Shelli3.8★Mar 2022
-
"We had a good week in Whitby."
The flat was right in the centre of the town. The listing really should let people know though that the closest parking is a car park 5 mins walk away (important if arriving late in the evening with small children) - there is no where to park to unload the car. The flat wasn’t as clean as it could be. There were only 2 towels (and one was dirty) left for us when we had booked for 4 people - not sure if that information is forwarded from Sykes?
The flat shouldn’t be listed for 4 really - way too small for 4 people. The sofa bed doesn’t sleep 2 (and in my opinion wasn’t comfortable at all - came home with a bad back and didn’t get a good nights sleep all week).
We’ve stayed in other Sykes properties, paid less and got a lot more for our money (like a nice small welcome pack, information about the property and town - there was nothing like this). Also the TV only worked if you watched BBC 1 and 2.
Reviewed by Jo2.2★Oct 2021
-
"Lovely flat but had problems with tv also lots of road noise & people noise ..."
Lovely flat but had problems with tv also lots of road noise & people noise but I am led to believe that lot busier in whitby due to covid and busier than normal as people couldn’t go abroad
Reviewed by Denise3.4★Sep 2021
-
"Great place for the two of us and our dog, perfect location!"
Would definitely recommend.
Reviewed by Liam4.4★Sep 2021
-
"The apartment was decorated nice and equipped with everything you need however the doors where small and that caused problems with my husbands height and banging his head."
I did have to clean as it was dirty in places I don’t think it had been done prior. The bed needs replacing as it was soft and uncomfortable. It was very expensive for what it was. It was in a great location and well presented.
Thank you for your feedback. Your comments regarding the cleaning are unfounded, the property was cleaned prior to your arrival as it is before every guest arrival, the owner has photos from the housekeeper showing this had been done. Comfort of beds and mattresses is subjective, we are sorry the bed was not to your taste.
Property Owner
Reviewed by Tina3.1★Aug 2021
-
"Great location and lovely apartment, but not the best place for tall people; there are two low door frames to bang your head on."
Reviewed by Nat4.4★Aug 2021
-
"Disability acsses should be stated, with accommodation been on the top floor, my ..."
Disability acsses should be stated, with accommodation been on the top floor, my son was on crutches and really struggled, sort of spoilt the time away we had
Reviewed by Sarah2.2★Jun 2021
-
"Perfect location, flat was clean and well presented, good communication from owner, no issues at all."
5 stars.
Reviewed by Paul5.0★May 2021
-
"Had lovely short break with the family accommodation was ideal for what we needed."
Reviewed by Anthony5.0★May 2021
-
"Ideal location."
Reviewed by Peter3.8★Dec 2020
-
"1. There was no toilet roll on arrival."
This is an essential after a long journey so we have to rush out to buy some!
2. The sofa bed was VERY uncomfortable (and would not sleep 2 people which luckily was not needed for us).
3. We have a total power cut for at least 9.5hrs (maybe longer) between 5pm to 2.30am so: we lost perishable food from the fridge (which we had to discard), and we could not shower/change after a long day hiking. We spent at least 1 hour on the telephone to the property owner why told us to complain to the energy supplier for lost time/lost food/inconvenience.
Reviewed by Ramila3.4★Sep 2020
-
"A lovely place but not quite as clean as I would have expected in the current climate - we moved the sofa and there was an old receipt and a multitude of crumbs underneath and there was long hairs in the bedroom draws."
The kitchen had a frying pan that had been used and just put away without being washed, saying that the kitchen is really lovely. Also I think the listing should state that the height of the door frames are quite low. My boyfriend is 6ft 3 and hit his head a number of times - we wouldn't have booked here if the listing had mentioned it as were avoiding cottages for that reason.
Reviewed by Jo3.1★Sep 2020
-
"Directions are too specific in terms of feet!"
busy road , long stay carpark should be mentioned also. Its a lot nearer to centre of Whitby , pubs , restaurants, fish and chips etc than i think you describe , big selling point this beef it up !!
Reviewed by Gary4.1★Aug 2020
-
"Lovely apartment, comfortable and beautifully decorated."
Spotlessly clean. Very close to Whitby centre and all pubs/shops.
The apartment would benefit from some extra pans and utensils in the kitchen. I stayed over Xmas and realised I had to cook Xmas dinner with only a small milk pan, and very few utensils like a potato masher or larger knives.
Reviewed by Linda4.4★Dec 2019
-
"Very nice place."
Close to the centre. No parking but we parked at the station. Use the mobile app as it was cheaper....£8 for 24hr.
Reviewed by Peter4.7★Mar 2019
-
There are no reviews featuring this term
Show all reviews