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"Harbour Retreat was a well equipped and comfortable apartment."
Everything we needed was available and it was nice to see the owner, Electric, welcome us there. Ideal as a Base and would definitely stay there again.
Many thanks for taking the time to comment and really pleased you found it comfortable and enjoyed Whitby
Property Owner
Reviewed by David5.0★Aug 2024
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"Everything was lovely clean and tidy in the flat with the only downside for us being that of having a dishwasher rather than a washing machine."
The complex was quiet and we hardly knew that we had neighbours whilst there. The owner was very helpful and met us at the flat to ensue that we knew where everything was. The homemade scones were appreciated as were the little paper flowers on the towels. The views onto the Esk were lovely and we enjoyed checking the tide and watching the birds. The herons were a particular treat. The walk into Whitby was enjoyable and we were very lucky with the weather so could admire the view each time. As a slower walker it took me around 20 to 30 mins to walk it dependent on whether it was up or down but I do have an Achilles tendon issue. In the rain I imagine that would be a tougher walk if you have any walking difficulties. From Whitby trains and buses were available to go to a lot of the places you might wish to visit and we left the car almost untouched over the fortnight. There is a good range of food on offer in the town and although a very busy place we managed to find a spot every time we ate out. There is also a Sainsbury’s and Aldi a short drive from the flat so it’s easy to stock up and cook.
Overall a very scenic, enjoyable and comfortable holiday.
Thank you very much for your very useful comments which are always helpful for future visitors and keeps us aware of any improvements that would make a stay comfortable
Really sorry I did not know or think about the washing machine as there is a laundry facilities just about 400 yards away I will ensure I mention it and add it to our information
Property Owner
Reviewed by Linda5.0★Jul 2024
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"Lovely apartment, very comfortable and well equipped, parking was a luxury for Whitby and a lovely 10min walk into town."
Loved watching the river, the wildlife, boats being launched and a steam train arriving and departing on the opposite bank.
A really enjoyable stay
Thank you for your comments and it is always good to hear visits to Whitby was enjoyable and that your stay was comfortable
Property Owner
Reviewed by Bertha4.7★Jun 2024
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"The apartment was very clean and well equipped."
The location was ideal for us being so near the centre of Whitby. The owner Electra was a lovely lady, I left behind something large and heavy, she carefully packaged it and arranged delivery, it was despatched back to me in a matter of days, thankyou Electra.
Thank you for you comment which are greatly appreciated by myself and Charlotte
Property Owner
Reviewed by Carole5.0★Jun 2024
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"It was nice to see the owner Mrs Robinson."
She could explain in person how the heating worked and where to empty the bins etc. I had forgotten to take clingfilm and toilet rolls but luckily these were available.
Many thanks for taking the time to comment it is is always welcome particularly if it helps to improve anything in anyway
Property Owner
Reviewed by Richard3.4★May 2024
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"Very pleased with this apartment."
It was ideally situated within easy walking distance of the town and neighbouring countryside. Good bus and train links to this area of Yorkshire. Very well equipped, clean and an attentive host. We highly recommend this property and plan to return next time we are holidaying in that area.
Reviewed by Nick5.0★May 2024
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"A lovely third floor apartment with harbour and river views."
A lift and allocated parking make staying here comfortable. It is very well equipped for self catering with some good quality things to use. It is a short walk along the harbour side into Whitby centre.
We were met by the owner, Electra, who is a very welcoming host and made us feel we felt we were staying as her friends. Thoroughly recommend this property and we will be returning.
Thank you for the lovely comments and look forward to hopefully meeting you again
Property Owner
Reviewed by Ray5.0★Feb 2024
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"We were greeted warmly by Electra who was a lovely lady , she showed us round the property and told us to let her know if there was anything we needed that may be missing , the apartment was lovely & warm & clean , there were dvds and books to read if you so wished , it was nice to look out on to the water and see the tide going in & out everyday & also watch the trains , the other great thing our own private parking space ."
Would definitely recommend to family & friends
Sincere thanks for you lovely comments really pleased you enjoyed your stay
again my thanks
Property Owner
Reviewed by Jackie5.0★Feb 2024
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"The property owner, Mrs Robinson, could not have been more welcoming to us on our arrival
and made sure we had everything we needed."
The property itself was immaculate, very comfortable and cosy with all home comforts included. We would absolutely recommend staying here and hope to return again in the future.
Thank you for the lovely surprise of the lovely comments you made it was a pleasure meeting you
Property Owner
Reviewed by Lydia5.0★Dec 2023
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"Very warm welcome to a very cosy apartment."
Sincere thanks for taking the time to comment and glad to hear you had a comfortable stay
Property Owner
Reviewed by Peter5.0★Nov 2023
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"A lovely apartment overlooking Whitby Harbour."
A 10 minute walk to town and local facilities. Lovely owner who takes pride in her apartment. Recommended.
Reviewed by Philip5.0★Nov 2023
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"This is my second time booking a holiday with you, and I can honestly say you are all amazing!"
We had an a fantastic week away, and we didn't want to leave! Our host was lovely, and very welcoming. We will definitely be booking with you next year. Thank you all so much!
So glad you enjoyed your stay and thank you for the kind comments puts the cream on the top of what I enjoy doing
Look forward to seeing you again
kind regards
Property Owner
Reviewed by Samantha5.0★Oct 2023
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"A lovely comfortable apartment with views over the river & it's wildlife towards Whitby."
Good parking & an easy 10 minute walk into the town. Ideally placed for visiting this area. A lovely welcome from the owner, who met us personally for a quick show round & then left us to our holiday. Perfect stay.
Really pleased your stay was enjoyable and that you found Whitby and flat enjoyable
thank you for taking the time to let us know it really is welcome
Property Owner
Reviewed by Dawn5.0★Sep 2023
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"Absolutely fantastic holiday, met by mrs Robinson with the keys, lovely lady, showed us what we needed to know then left us to it."
Apartment was very clean and comfy, views are stunning from the windows along the harbour, would definitely recommend this place, thank you Electra for a brilliant holiday
Many thanks for your lovely comments
I am really pleased you enjoyed your stay in Whitby and with us and hope you ate tempted to consider Whitby again in the future
Sincere thanks and kind regards
Electra
Property Owner
Reviewed by Shawn5.0★Aug 2023
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"Greeted by friendly owner and shown around, which was helpful."
Lift access and parking space extremely beneficial.
Two items we’d chant: Beds were a bit hard and need more comfort dinning table chairs.
But everything else was great: settee comfortable, great view from living room, kitchen well equipped and bathroom fantastic. We’re tall people and my mum has mobility issues so huge walk in shower was great; superb water pressure too.
Thank you for your comments and really pleased you were able to enjoy staying with us and your Visit to Whitby Always appreciate thoughts and suggestions
Property Owner
Reviewed by Heather4.7★Jul 2023
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"We did not think the dishwasher was a necessary fitment even if occupancy had ..."
We did not think the dishwasher was a necessary fitment even if occupancy had been 4 and one of the opening windows could not be locked closed wind kept blowing it open temporarily fixed by myself the door on the fridge ice box did not shut properly and was icing up in fairness the owner pointedly this out to us and needed to be replaced under warranty
Thank you for you comments which are very valuable for us to keep on top of things
The Windows are main buildings problem which we are all suffering with due to the fact that when the site was built the developers used a foreign supplier so replacements are a huge problem My fault for not mentioning that too. The management is trying to resolve the problem
Again many thanks for keeping us posted
Property Owner
Reviewed by Kevan4.7★Jul 2023
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"A very comfortable apartment with a great setting and easy access for whitby (15 minutes walk) lovely that Mrs Robinson meets you on arrival, would recommend."
Many thanks for your kind comments Delighted you enjoyed your stay
Property Owner
Reviewed by Malcolm5.0★Jun 2023
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"Top quality for location, comfort and facilities."
Really enjoyed our stay.
Delighted you enjoyed your stay in Whitby it is always good to hear
My sincere thanks for your kind comments too
Property Owner
Reviewed by David5.0★Apr 2023
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"Very comfortable and had everything we needed."
Great location
Reviewed by Matt5.0★Mar 2023
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"We had a lovely time with amazing accommodation ideal for walking into town and ..."
We had a lovely time with amazing accommodation ideal for walking into town and a lovely view from the flat it was just great thanks for letting us stay there
My sincere thanks for the very kind comments and delighted you enjoyed your stay
It is always good to know that our visitors have had a good stay.
Property Owner
Reviewed by Barry5.0★Mar 2023
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"Lovely as always"
delighted you enjoyed your stay and thank you for taking the time to comment
Property Owner
Reviewed by Gill5.0★Nov 2022
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"We had as always a brilliant time at whitby the apartment was a home from home ..."
We had as always a brilliant time at whitby the apartment was a home from home Mrs Robinson meet us when we got there with fresh scones and a bottle of wine the apartment was clean welcoming as always would definitely recommend it to friends and family looking forward to going back many more times Judith and Kevin Hancox
Many thanks for you kind comments and it is always lovely seeing visitors back
Sincere thanks too for leaving the flat so lovely Charlotte regards it as hers and is always very appreciative of care given
Hope to see you all again in the not too distant future
Property Owner
Reviewed by Kevin5.0★Nov 2022
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"The only thing that the person who serviced this property failed to do was change the duvet from summer tog to winter tog ."
We had to use another duvet from one of the bed in the second bedroom as a top up. We reported that the hair dryer was broken and the owner replaced it within hours , which was very much appreciated . Very satisfied with this property .
Thank you very much for your kind comments always good to hear and helps us try to ensure that we cover as many things that help to make visitors stays enjoyable.
Property Owner
Reviewed by Denise4.7★Nov 2022
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"This is our second stay at Electra's appartment and again loved the accomodation with the big plus of parking which as we know is so valuable in Whitby."
Thankyou to Electra for lovely holiday memories and your personal welcome is so special.Hopefully we will be living in Whitby permanently ourselves but have recommended this appartment to family and friends without hesitation.Vanessa and Steve
Apologies for not picking up you very kind comments
Always good to know you have enjoyed your stay
Property Owner
Reviewed by Vanessa5.0★Oct 2022
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"Great location less than 10min walk into Whitby, Nice to have a car parking space."
Nice large flat.
Thank you for your comments and information for other possible visitors
its always good to have some idea of where your are staying and what makes it easy
Property Owner
Reviewed by Michelle4.4★Sep 2022
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"Found the property a really nice place to stay,i was in touch with mrs robinson on the lead up to our visit we arranged key pick up and everything went to plan."
The apartment was really clean had all facilities needed and situated along side harbour within walking distance of whitby town centre.spoke to mrs robinson the night before we left to thank her for a really nice holiday.
Sincere thanks for taking the time to comment and pleased your stay was good helping to make you Whitby visit memorable
Property Owner
Reviewed by June5.0★Aug 2022
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"Lovely apartment, clean."
Excellent for Whitby centre. Lovely welcoming owner, would use again.
Good to hear you enjoyed your stay with us and Whitby Many thanks for taking the trouble of commenting
Property Owner
Reviewed by Caroline5.0★Jul 2022
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"Lovely apartment, great facilities and views."
A lovely welcome too.
A very good base for exploring the area.
Thank you for your comments and delighted you found it convenient
Always useful knowing for others who may need good town and shops access
Property Owner
Reviewed by Denise5.0★Jul 2022
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"Electra was most welcoming."
We have stayed at the apartment before and really like it as it has parking, a lift (which is good as my husband's mobility not great) and the walk into Whitby is nice and easy. Lovely view of the estuary leading into the harbour.
Many thanks for taking time to comment and delighted you found the accommodation comfortable for access
Being somewhat restricted myself it was something I cared about so pleased to hear
Property Owner
Reviewed by Roz5.0★Jun 2022
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"Spacious two bedroom top floor apartment with commanding views over the river Esk and into Whitby."
Convenient Parking space. Located within easy reach of the town (10-12 mins walk), it served as a great base for exploring and quiet haven for relaxing. Welcoming owner provided some treats in a welcome pack. We would rent this property again if in Whitby.
Many thanks for taking the time to comment it is greatly appreciated and hopefully help others when looking at Whitby
Property Owner
Reviewed by Leigh4.7★May 2022
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"The apartment is lovely."
Great comfy bed, and everything we needed. The owner Mrs. Robinson met us when we arrived which was so much nicer than a key safe. She made sure we knew where everything was and told us to phone if we needed help with anything. We would definitely recommend.
Reviewed by Ronald5.0★Apr 2022
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"Fabulous location, good apartment."
This was our second visit.
Reviewed by Jeffrey4.4★Apr 2022
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"We had a lovely welcome from Mrs Robinson the property was perfect ideal location for everthing we will certainly be going back there Thankyou Mrs Robinson and Sykes for a brilliant holiday."
Reviewed by Linda5.0★Mar 2022
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"Delightful apartment, everything one needs, always a warm welcome which is why my friend and I have been coming twice a year for a number of years with the exception of the awful 2020."
Thank you Electra and Charlotte.
Reviewed by Thelma5.0★Mar 2022
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"As always we had a really lovely stay at whitby the apartment was as always is ..."
As always we had a really lovely stay at whitby the apartment was as always is clean comfortable and well equipped electra could not be there in person but kept in touch by text but as always charlotte was on hand if we had any problems couldn't have been more helpful and so friendly can't wait to go back again kevin and Judith Hancox
Reviewed by Kevin5.0★Feb 2022
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"A lovely penthouse apartment in a lovely location overlooking the harbour the apartment has its own designated parking space and
just a 10 minute walk from the town centre, we was greeted by the owner Mrs Robinson who explained in detail about the apartment."
I would highly recommend staying here.
Reviewed by Susannah5.0★Nov 2021
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"What a lovely apartment, has everything you need and more."
Lovely view looking over the river and down to the harbour.
Reviewed by Sarah5.0★Oct 2021
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"Lovely flat brilliant location comfortable and clean what more could you want ?"
Reviewed by Barry5.0★Sep 2021
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"Electric was pleasant and helpful host."
Met us at the property which is unusual and explained all the amenities and local places. Could not fault
Reviewed by Paul5.0★Sep 2021
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"Had a lovely stay,nice owner."
Nice walk into Whitby very quiet away from the crowds.
Reviewed by Pauline5.0★Aug 2021
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"Whitby Harbour Retreat is an immaculate and very spacious apartment in a lovely quiet complex with an easy walk into Whitby centre and lovely views of the estuary."
The owner met us on arrival to show us round the flat which made a pleasant change to the usual key safe on the wall. The added bonus of an allocated parking space is brilliant as parking in Whitby is at a premium. All in all a great holiday, we would definitely choose this apartment again.
Reviewed by Andrea5.0★Jul 2021
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"Nice accommodation in a great spot for Whitby with good regular support communications from Sykes Cottages"
Reviewed by John4.1★Oct 2020
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"Beautiful apartment near to Whitby town centre ."
Would definitely recommend. Had a lovely short break . Thank you
Reviewed by Joanne5.0★Oct 2020
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"Lovely comfortable apartment with great views of the river ."
On the third floor but the lift is ideal. it is only a fifteen minute stroll into Whitby and it is ever so peaceful.we will be going again The lady who owns the apartment met us and showed us where everything was and she is ever so nice and friendly
Reviewed by William5.0★Sep 2020
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"Excellent week in Harbour retreat, very comfortable, very clean especially during these Covid times."
The apartment was well stocked to a high standard with everything you could want. Good position for walking into Whitby, about a 15 min gentle stroll to the swing bridge in the middle and all the restaurants, but you are away from all the bustle and noise.
Great position to watch the steam train each day, about 4.30 it stops straight opposite the lounge window with whistle blowing and plenty of steam, a highlight.
Would certainly recommend this property to anyone thinking of visiting Whitby
Reviewed by Carol5.0★Aug 2020
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"The apartment was very comfortable, very clean and with a great outlook."
Would recommend to anyone and would like to be able to stay there again in the future, if conditions are favourable with the virus..
Reviewed by John David5.0★Jul 2020
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"On arrival apartment cold as there was no heating on."
No hot water for 24 hours as immersion heater only switched on at night on economy 7.
Welcome pack very poor (when compared to previous visitors) small carton of milk tea coffee sachets mini pot of jam and 2 packets of biscuits which were past use by date.
Duvet on double bed was not big or warm enough.
Overall apartment ok but wouldn't book again if returned to Whitby.
Thank you for your feedback. We apologise with the oversight on the heating, the owner was in hospital and this was an oversight by the lady looking after the property on her behalf. Should any contact of been made this would have been remedied as soon as possible. With regards to the welcome pack, the owner normally leaves a personal touch but for the above reasons was unable to on this occasion. With relation to the duvet this will be looked in to on whether any changes are needed. Kind regards
Property Owner
Reviewed by Michael2.8★Jan 2020
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"A very warm welcome by Charlotte everything was as we thought it would be could ..."
A very warm welcome by Charlotte everything was as we thought it would be could not have been better a lovely Christmas break thanks
Reviewed by Kevin5.0★Dec 2019
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"Welcoming owner."
lovely apartment and views
Reviewed by Kathryn4.4★Nov 2019
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"Very nice apartment ,fantastic views over Whitby harbour and plenty to see and do."
Reviewed by Terry5.0★Oct 2019
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"Very well located apartment."
We were met on arrival by the owner who showed us how everything worked in the apartment(very handy) She went out of her way to make sure everything was to our satisfaction
She asked whether we needed additional keys (we did as there were 2 couples) and we were given them
Without being asked she had a litre bottle of milk in the fridge and homemade scones with jam and butter waiting for us
Lovely bathroom,well the whole apartment was
In a quiet location only a 10 minute walk from the centre of Whitby
If we come to Whitby again no hesitation in using this again
Reviewed by Alison5.0★Sep 2019
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"The apartment was excellent, spotlessly clean, nicely furnished, great position within 5 minutes walk of Whitby."
We had a fabulous week and definitely intend to return. The problem will be finding a slot.
Reviewed by Clive5.0★Jul 2019
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"The kitchen was perhaps a little strangely equipped (two glass chopping boards but only two saucepans, for example), but this was otherwise an excellent flat in an excellent position- it was very nice to be able to watch the state of the tide from the sitting room window!"
Reviewed by Wal4.7★Jun 2019
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"Apartment was in easy walking distance of the main part of Whitby."
The parking space saved us quite a bit of money as although we had a disabled badge we still had to pay parking fees and we thought they were expensive. A thoroughly enjoyable break.
Reviewed by Michael4.7★Jun 2019
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"The Apartment was exceptionally well equipped and Mrs Robinson who met us was very attentive."
It was central and had parking and we wanted for nothing. The view was an added bonus.
We enjoyed our trips out in the area.
We have used Sykes Cottages before and it doesn't disappoint and we will use you again.
Many thanks
Reviewed by Roz5.0★Jun 2019
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"This apartment was everything it said in the write up."
Loved looking out on the river and watching the steam train going by. The apartment was very comfortable and had everything need for our break. Just a short stroll along the river and you were in the town with plenty to do and stunning views. Mrs Robinson met us on arrival with milk and home baked scones which we really appreciated after a long journey.
Reviewed by Sheila5.0★May 2019
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"The apartment was comfortable, clean and very well located."
Reviewed by Jeffrey4.4★Apr 2019
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"Great location, and amazing views"
Reviewed by Nick4.4★Oct 2018
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"The apartment is ideally situated on the east side of the estuary, this was a real bonus as Whitby was very busy during our stay, yet we could come & go with ease."
The apartment is well equipped, quite modern & has a lovely view over the estuary, we never tired of watching the tide ebb & flow and the steam train entering & leaving the station. Thoroughly enjoyed our stay and would highly recommend this apartment.
Reviewed by Andrew5.0★Aug 2018
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"The flat had a dishwasher, but I think the space would be better used by a washing machine!"
Reviewed by Fiona4.7★Aug 2018
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"The flat was great and so was Whitby."
Reviewed by Trevor5.0★Jul 2018
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"We found the bed terribly uncomfortable."
We are used to a firm mattress and the one in the cottage was very soft.
I recognize that it very difficult to please everyone.
Reviewed by Richard4.4★May 2018
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"Very comfortable, well-equipped apartment with riverside views - a thoroughly enjoyable stay."
Reviewed by Alan5.0★May 2018
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"We loved Whitby!"
Such a pleasant week, made all the better by having this comfortable, clean and tastefully furnished apartment to come home to each day. It was an easy, flat walk into town from Whitehall Landing, which we enjoyed each day. The buses to Middlesbrough and Scarborough ran regularly and it was a great trip through the Yorkshire moors. Goathland is a definite must for Heartbeat fans and Guisborough is well worth a visit. Thank you Electra for your warm welcome.....we would love to come back!
Reviewed by Colleen5.0★Apr 2018
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"Mrs Robinson accepted this last-minute booking, which really helped us out as we had been let down with the accommodation we'd had booked before."
She was pleasant and helpful and the place was very comfortable.
Reviewed by Susan5.0★Apr 2018
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"Lovely apartment nice and near the town centre."
Very comfortable stay. We were very warm inside during this really cold spell. Thank you,
Reviewed by Ruth5.0★Nov 2017
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"Dear Mrs Robinson,
Many thanks for your hospitality whilst we stayed in the Harbour Retreat."
It's a lovely place in a great location, the weather was just the icing! We look forward to booking again,
Kind Regards,
Mark and Hilary Clemson
Reviewed by Hilary5.0★May 2017
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"Excellent, would highly recommend."
Were met with bottle of champagne and chocs, (it was our wedding anniversary). Super clean, well kept, everything we needed. Thank you Electra and Charlotte
Reviewed by John5.0★Mar 2017
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"Our only reason for knocking a point off the 'facilities' feedback is there was no washing machine and a dishwasher supplied instead, which we would have preferred."
Reviewed by Leslie Colin4.8★Mar 2017
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"The overall location how comfortable the apartment was how clean and well ..."
The overall location how comfortable the apartment was how clean and well equipped it was we had a really enjoyable happy week and would love to go back there again
Reviewed by Kevin5.0★Feb 2017
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"It was a fantastic flat in a great location."
Very clean and well kept.
Reviewed by Tim4.8★Feb 2017
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"Very nice place very clean landlady very helpful"
Reviewed by Kevin4.8★Jan 2017
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"Stayed there two New Years on a row, beautiful relaxing apartment highly recommend to all"
Reviewed by Anthony5.0★Dec 2016
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"A free parking space within walking distance to the centre of Whitby is a huge asset."
Reviewed by Ross5.0★Nov 2016
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"This is a very comfortable apartment, located next to the river with partial views of Whitby harbour."
It is about a 15min walk from the town centre. Although it is on the third floor access was not an issue due to a fast lift and could be suitable for a disabled guest. We had a very enjoyable and comfortable stay
Reviewed by Martin5.0★Oct 2016
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"Very spacious and comfortable apartment close to town nice and quiet with ..."
Very spacious and comfortable apartment close to town nice and quiet with harbour views nice welcome from owner allocated parking was a bonus
Reviewed by Clive4.8★Oct 2016
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"Everything was perfect from the start of the holiday to the end."
Whitby itself was amazing as was the accomadation.
Reviewed by Lorraine5.0★Sep 2016
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"Lovely place met the lady owner and she gave us home made Christmas cake and ..."
Lovely place met the lady owner and she gave us home made Christmas cake and mince pies
We had a Christmas tree and couldn't wish for a better place to be
Highly recommended
Reviewed by Anthony5.0★Dec 2015
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