Kerrisdale

35 Customer Reviews

• "Pillows soft, lumpy and uncomfortable."

  Single bedroom lampshade cracked and needs replaced, curtain needs more hooks on it. House too warm and we could not regulate the temperature. Front gate gets stuck on wall, a man passing by had to use brute force to dislodge it from the wall. Several cobwebs throughout the house and particularly in the conservatory. Dirty crockery in the cupboard. Plates very badly scratched from the dishwasher. The ornaments and wall hangings throughout the house were not attractive. I have booked several properties with Sykes over the past 11 years and this was generally the most disappointing.

  Reviewed by Elizabeth2.5★Sep 2024

• "Great property in fantastic location, so easy to access shops ,beach and walks."

  Only thing missing was oven gloves.

  Reviewed by Anna5.0★Sep 2024

• "Enjoyed the stay only problem was the heating and the owners are trying to get ..."

  Enjoyed the stay only problem was the heating and the owners are trying to get it sorted we done a lot of sightseeing from the information that the owners have left for us to visit weather was good and bad but didn’t put us off

  We are glad you enjoyed your stay. We are sorry about the blip with the heating - now sorted. We hope that you will stay with us again. Property Owner

  Reviewed by James5.0★Sep 2024

• "3rd time staying at Kerrisdale, perfect for a family holiday."

  Conservatory a bonus on a rainy day

  So glad you enjoy staying at Kerrisdale. Rosemary Property Owner

  Reviewed by Sandra4.7★May 2024

• "Could not find an oven glove - admittedly we did arrive a bit early in order to ..."

  Could not find an oven glove - admittedly we did arrive a bit early in order to put stuff in freezer - would have left again to let cleaner back in but they were perhaps put off by our car outside Also a couple of pillows could do with changing

  Reviewed by Ian4.7★Apr 2024

• "We thoroughly enjoyed our stay at Kerrisdale."

  The house is comfortable, spacious and well appointed. The conservatory was our favourite place for reading and watching a pheasant at the bottom of the garden. We have always liked visiting Dornoch and have stayed at hotels. Self catering made our week's stay more flexible and relaxing. Thoroughly recommend Kerrisdale and we are definitely booking again in the future.

  Reviewed by Brian4.4★Sep 2023

• "It was the perfect place for us to stay for easy access on foot to Dornoch for shops, restaurants, local history, etc and as a centre to explore the local area."

  The south facing conservatory was really useful with sunshine from breakfast to evening. Our surprise discovery was the Tarbat Discovery Centre at Portmahomack (which I only wanted to visit because I love the name Portmahomack!). The centre is an ancient Church with a history to rival that of Iona which the trust has unearthed through meticulous archaeology over many years. The building and the Pictish exhibits are well worth a visit.

  Reviewed by Alastair5.0★Sep 2023

• "The property was excellent, we wanted for nothing during our stay there"

  Reviewed by Neil5.0★Aug 2023

• "Our second visit to Kerrisdale, its not "posh" but a good holiday home and the conservatory a plus when the weather not so good and windy."

  Reviewed by Sandra4.4★May 2023

• "This was our second stay at Kerrisdale and another great success."

  Beautiful house, love the conservatory, especially as weather very kind. Location perfect for golfers like us

  Reviewed by Ian4.7★Apr 2023

• "This was our second stay at Kerrisdale."

  As before, it was spotlessly clean, very comfortable and extremely well equipped. The information folders were really useful, especially the detailed guides for local walks. The house is ideally located for the beach, golf course and the town.

  Reviewed by Paul5.0★Apr 2023

• "We enjoyed being back in Dornoch for the New Year after COVID, the Hogmanay street party was tremendous and all the activities in the town were great!"

  We love staying at Kerrisdale, it has everything you need, just like a home from home. Thank you!

  Reviewed by Lynne5.0★Dec 2022

• "Lovely property but having stayed there a few times ."

  Desperately needs a new oven . Wire or bit of element hanging down inside . Also dirty trays inside . Two ceiling spot lights out . Overall love having the conservatory and the house is spacious and very comfortable

  Reviewed by Elizabeth Anne3.8★Sep 2022

• "The cottage was really clean and well organised."

  It was very cosy and comfortable. We really enjoyed our stay. It is well positioned near the town centre and adjacent to the golf course and beach.

  Reviewed by Anthony4.4★Oct 2021

• "Had a lovely stay and the beds were so comfortable ."

  The oven definitely needs replaced and it was dirty when we arrived . A few light bulbs out . Kitchen cupboards needed a clean

  Reviewed by Elizabeth Anne3.4★Sep 2021

• "Excellent location, facilities and comfort."

  Great bathroom, beds and ambience.

  Reviewed by Andrew4.4★Sep 2021

• "Great location in Dornoch and good size house but too many little things not right."

  The kitchen has lots and lots of stuff but half of it is damaged or not usable. The pots and pans were old with scraped non-stick surfaces, cups were chipped, lamps or light bulbs were not working.... On the positive side, the issues we raised were dealt with straight away.

  Reviewed by Gordon3.1★Aug 2021

• "Property is well configured for a comfortable holiday."

  It has a lovely private garden. Location is excellent - for local facilities etc and for further exploration of the Northern Highlands. We would love to return to Kerriesdale. However there are a couple of concerns. 1. The Good House Keeping Guarantee led to anxiety about the condition of the kitchen work surface, the marked master bedroom carpet and some dirt in the kitchen cupboards all pre existing but what proof of that did we have? We are concerned that we may be charged for these things that were not our doing and not in our control. 2. We were not given any warning that at 8.45 am one morning a (very pleasant) young man would be trimming the hedges which was quite noisy for a period of time - some notice of this lack of privacy would have been appreciated.

  Reviewed by Patricia4.7★Oct 2020

• "We enjoyed every aspect of the home, location is excellent, facilities great."

  So much we have already booked for2021!

  Reviewed by Andrew5.0★Sep 2020

• "Excellent Holliday lovely well equipped cottage"

  Reviewed by Elaine5.0★Sep 2020

• "Great cottage, return visit!"

  Fantastic garden for enjoying the sun. Great location for all the amenities in town and the beach, love it.

  Reviewed by Helen5.0★Aug 2020

• "This is a charming house in a great location."

  The local area is excellent with good pubs, good restaurants, a world class golf course and a stunning beach nearby. The house was clean and tidy on arrival and had all the facilities advertised. I would say that the washing machine is past its best, and the addition of a tumble dryer would be a bonus. The kitchen also has two freezers which for a holiday let is a little excessive; an additional fridge would possibly be more useful. Although my entire party enjoyed our stay, I would personally not book this property again (or any other) due the addition of the £300 good house keeping bond (this was not applied at the time I originally booked). For this type of bond to be enforced, I believe it is only fare to have a house keeper show a property on arrival, and then be available to inspect the property on departure, in order to verify its respective conditions.

  Reviewed by David3.4★Sep 2019

• "Fabulous cottage, excellent location, has all the facilities needed, great garden would highly recommend!"

  Reviewed by Helen5.0★Aug 2019

• "The cottage is spacious and very comfortable."

  The conservatory and large south facing grassed garden is ideal for relaxing and a great area for the kids to play. The garden is totally secluded providing excellent privacy. Good wi-fi signal throughout. Large fridge freezer is a bonus, as well as a full size dishwasher. The close proximity to the town, the Royal Dornoch Golf Course and also the beach makes it a perfect location. We will definitely be booking this property again.

  Reviewed by David5.0★Jul 2019

• "Cottage location and amenities, condition of bathrooms , bedrooms, furniture etc of a high standard."

  We had a very enjoyable relaxing stay at Kerrisdale. The position in relation to the village and Royal Dornoch GC could not have been better. Nevertheless a couple of a little things - an information sheet on arrival perhaps advising how to engage the heating system, how to lock the various door locks, where to park and when garbage is collected would have been helpful. There was also a fair amount of bird droppings on various windows and the conservatory which we managed to wash off in most cases except for some upstairs windows. These issues were relatively minor and overall a happy comfortable week's rental.

  Reviewed by David4.7★Jul 2019

• "This house is dirty, so unless you fancy a whole day of cleaning when you arrive, I would steer-clear."

  The kitchen is about as bad as it gets - the cupboard doors are sticky and do require cleaning, and there are unidentifiable stains in one drawer. There are two kitchen drawers full of what can only be described as junk. The crockery and glassware had to be dishwashed before use as they were so filthy, and the oven pans are so greasy as to be almost unusable. The kitchen cupboards are so full of left-over food that other guests have left behind, they are not usable - we had to leave our provisions out on the table for the whole week. The usable fridge was clean but looked new. The other rusty, mouldy, random fridge needs to be removed. The sugar canister is a sight to behold, but once you touch it, you'll need to disinfect your hand. The oven is rubbish. The washing machine drawer is full of water that smelt musty. The cupboard under the sink is not for the fainthearted. The towels had make-up stains on them, didn't smell clean and are strangers to fabric softener. The conservatory windows are not clean. The downstairs bathroom floor needs a steam clean and the shower needs attention around the edges to get rid of the black corners. There is a greasy-head stain by the top of the bath that was very off-putting. The fire-grate was full of what looked like a whole week of someone else's fire ashes - we had to clean it out on arrival before we could use it. The beds are not at all comfortable and there are no mattress protectors - just very thin and ill-fitting sheets. The pillows are ridiculously thin and the duvets are the cheapest of the cheap - new pillows, duvets and protectors are needed. Two of the single beds had dirt, dust and sweets & wrappers underneath so they don't clean under the beds. The place is grubby and appears to be just a money making exercise for the owners who seemingly don't care to offer you a decent holiday. The redeeming thing I can offer is that Dornoch is the best place in Scotland - but find somewhere else to stay when you visit there. Three stars shouldn't mean that they don't have to make an effort - it's your holiday they'll ruin. -------------------------- "Many thanks for your feedback, we have fed your comments back to the owner in order to maintain our property standards. Your views are as valued as your initial booking so that we can keep providing the best UK holiday experience. Your points will also be reviewed to ensure that our property descriptions are accurate and not misleading. If you feel that you'd like to discuss your points further, please don't hesitate to call on the details below. Our lines are open 7 days a week from 9am until 7pm.

  Reviewed by Julie1.6★Feb 2019

• "Cottage is in a wonderful location, ideal for the town and beach."

  Great house for a family as everyone has their own space.

  Reviewed by Elaine4.1★Oct 2018

• "Property not clean."

  Cob webs everywhere. Toilet not clean. Cheapest of carpets in tge bedrooms. Kitchen not clean. Windows in conservatory filthy.

  Thank you very much for your feedback. I am sad to hear your stay did not meet expectations. I aim to provide the highest possible standards at my property and have taken your feedback on-board. I have spoken my cleaner and it has been resolved. Property Owner

  Reviewed by Lesley1.6★Sep 2018

• "Location was perfect, for the town centre, shops, the beach and local pubs and 500 yards from Royal Dornoch Golf Club."

  Wonderful views, excellent walks, sightings of seals. Excellent fresh fish at The Dornoch Inn. Spacious house, wonderful conservatory and comfortable beds, 2 bathrooms, shower and bath. Well equipped kitchen, large dinning room.

  Reviewed by Dawn4.7★Sep 2018

• "A perfect place to visit the north of Scotland!"

  Dornoch is a very beautiful town. The bar in the castle is the Best.

  Reviewed by Stefan4.4★Jul 2018

• "Kerrisdale is perfectly situated within the heart of Dornoch with shops and restaurants etc a very short stroll away."

  The house was even better than my expectations being of large proportions with more than adequate facilities. The kitchen was extremely well stocked with utensils and crockery and other items you may need during your stay. Ample fluffy towels were to be found for each guest and bathrooms stocked with soap and toilet tissue. The garden is very large and completely enclosed. It is not overlooked by other houses making it a perfect place to sit and relax. We also found beds very comfortable with bedding supplied. My one issue I had was with the refuse bins outside of the house. When we arrived one was full and the other half full. On our day of departure these had still not been emptied meaning we had to take some of our refuse to the nearby recycling bins during our stay. Overall, I would definitely return to Kerrisdale and Dornoch

  Reviewed by Elizabeth4.7★Jun 2018

• "The house really was not clean - I had to clean the bathroom floors and kitchen floor."

  The oven hadn't been cleaned and had food stuck to the base of the oven which had been covered with tin foil. All the conservatory windows were covered with bird droppings which I washed down as they were horrendous. As there were no further bird droppings during our weeks stay, I can only assume it was quite sometime since it had been washed. Frankly the whole of the inside of the house requires repainting/ decorating as wallpaper is peeling off in areas. Behind the bath all the paint has peeled off. The bedroom carpets are covered in stains and require cleaning. Part of the kitchen work surface has a blistered hole in it. It is very sad as aspects of the house have potential as has the garden.

  Reviewed by Fiona2.2★Jun 2018

• "We have stayed at the same time for a number of years and it continues to meet our expectations."

  It is an excellent facility.

  Reviewed by Gary5.0★May 2018

• "Was a lovely home to spend a week in - lots of nice touches."

  Reviewed by Kirsty4.7★Apr 2018

• "New non-stick frying pans would be useful."

  Although the storage heaters had been switched on in advance, the property was very cold internally on arrival, so an extra day's warming time should be considered.

  Reviewed by Jonathan3.8★Feb 2018

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