Honeysuckle Cottage

2 Customer Reviews

• "Beautiful relaxing and comfortable ."

  We have had a wonderful holiday, the location is perfect for exploring . A fabulous location if you have children in castles. We particularly enjoyed visiting the villages of Ford and Etal , where there are some beautiful little independent craft shops selling handmade treasures. The people of the border towns are very friendly and helpful nothing was too much trouble .

  Reviewed by Leigh5.0★Aug 2024

• "Disappointed with description as cottage garden was enclosed and the photo of the garden was very carefully taken to indicate this was the garden for honeys cottage, in fact the garden was shared by 2 cottages both belonging to the same owner."

  This was not stated on the individual description of either cottage. On Skye’s page underneath the individual disruptions right at the bottom was the line some areas of the garden could be shared. The whole garden was shared with dogs all sharing the whole area. Luckily all the dogs were the same smaller size but could get into each others cottages as the doors were open as the weather was hot. Also privacy was an issue as the door to the other property and their patio table and chairs / barbecue was directly opposite the two full length glass doors to the bedroom with the bed 1 meter from the window. The wet room constantly flooded ,the owner sent his friend to address this and the trap was overflowing with hair and waste, but this continued to flood all the time. The heating was coming on at 2 or 3 am in the early morning and could not be altered again the friend kindly came to assist but could not solve the issue so we had to turn everything off and back on when hot water needed and the fan in the kitchen and the dishwasher did not work so we opened the window and washed up by hand. The cottage is lovely nicely furnished very basic with utensils and crockery but ok .Directly on the side of a busy main road and getting in and out of the drive is difficult and could be dangerous if not careful. The owner was informed by message about the folding issues heating etc but made no response but his friend Brett was kind and apologetic Sykes did listen but were somewhat dismissive of the our concerns pointing out the sentence that some of the garden could be shared. The other people staying in the other cottage also spoke to Sykes and were told they could use the garden and the 2 acre meadow as stated in their holiday description to exercise their dogs they could not as the grass was 2 ft high. Sykes did give us a refund of £50 ‘as we had to wash up as the dishwasher was not working’.

  Hmmmm. Hard to know where to start with this one. How about at the beginning. This might give others some indication of you. Your first complaint was that you had been told by another guest there were “apparently workmen's vans in the car park” BEFORE you arrived. Yes..there were. They are great guests and left at 7.30am on the day you arrived…at 3.30pm…six hours later! You never saw the vans. You then texted to say there was a thumbmark on the microwave door. We apologised for that dreadful oversight. I know you found it difficult to grasp the concept of the wet room. It is designed to get wet. To be clear; there was no flooding elsewhere. A little fib! I got a dishwasher repair chap round when you left…he found someone had unplugged it from under the sink. I wonder who? You said the fans didn’t work. They do. Syke’s is clear about the shared gardens. We have two acres to enjoy. The sheep keep much of the paddock grass down so it’s nowhere near two feet high. I know you also found the concept of our wildflower meadow confusing , telling us it was overgrown and meant there was no garden. The meadow is adjacent to a mown lawn. Strange you didn’t see that as it was at your back door. Each seating area is enclosed and safe for pets. I will happily show anyone the two texts you sent, both of which were promptly replied to. My partner spent an hour listening to your long list of things you didn’t like…not just confined to this property but Britain and the wider world too. He had such fun listening. Yes it is a main road. But never that busy. Thankfully you managed to negotiate it and get home safely. Enjoy your £50. Property Owner

  Reviewed by Kevin2.2★Jul 2024

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