The Beach House, Alnmouth

12 Customer Reviews

• "We loved the location of the Beach House."

  Here is our true and honest feedback, please note that the work in progress points would not stop us booking again and is to only highlight that if these issues were corrected it would enhance future guests experience. Good points Location - Amazing sea views from everywhere. Very warm and comfortable Lots of equipment Beds wonderfully comfortable and great quality duvets Work in progress points Flies- There was dead and live flies in the house everyday, considering it was December we had no idea where they were coming from. We did report this. Fire- The flame effect fire did not work. The house was wonderfully warm, so for heat this was not a problem, but it would have been lovely for ambiance. Cobwebs and attention to detail to housekeeping. The house was clean so this is just a comment to get the housekeeper to look up and under curtains as we found sweets on floor and many cobwebs on the ceiling, as well as about twenty dead flies on the floor by front door when we first arrived. No hand soap in the toilets This would have been really useful for cleanliness The curtains in the leaving room did not close. The bracket on the curtain rail stopped the curtains. No Christmas decorations - Whilst this was not advertised, everywhere else we have stayed in mid December put up a tree and this would be a lovely touch. Thank you for a lovely stay.

  Reviewed by Jacqui3.8★Dec 2024

• "Fabulous location with the bonus of having a parking space."

  Large comfortable house and a garden too, which was nice to sit out in with breakfast as the weather was good. Lots of rooms downstairs for relaxing in, if you've a large family and want a quiet place to read, you'll find one! Neutral decor throughout the house but the views out of the windows at the front are very special. The ONLY negative was the small window in the downstairs loo was broken and wouldn't close, but that's just nitpicking and can very easily be repaired. Really loved our stay and will absolutely return!

  Reviewed by Neil4.1★Sep 2024

• "This was the best holiday house we have stayed in and we loved our stay and hope to book again in the future."

  The house was exceptionally well located and well urnished with a real homely feel. It was spotless when we arrived. The beds were comfortable, the towels and bed linen very fresh and the living areas were very comfortable. The kitchen was reasonably well equipped (we brought a few extra things with us) and very spacious. It was helpful to have the covered utility area. Some additional instructions re using the microwave, gas hob, dishwasher and TV would have been helpful. Not everyone has the same systems and the last thing you want to do in someone else's house is to start pressing random buttons on appliances. Similarly up to date information about buses and taxis would have been useful. The information file was a bit thin. Not everyone is comfortable using the internet. But these are very minor things that did not detract from a super holiday in a beautiful house. We look forward to booking again.

  Reviewed by Susan4.7★Aug 2024

• "Hello, a really lovely stay, fantastic comfy house."

  Just a few things you may want to be aware of. We were unable to put anything in the blue bin as it was full with glass, we took our glass home with us, we left carboard recycling just inside the front door. The fire in the living room, we couldnt get the heat on option to work. The Remote for heating system was missing. The bath plug was not working, it would not hold the water in the bath and the bath panel is commong off. A couple of toilet holders are loose. Light above shower head popped out in the main bedroom The Toilet cistern running randomly in the main bedroom ensuite The Binoculars in the lounge are broken The China pot in the main bedroom is broken No light bulbs in bedside table lamps in the main bedroom

  Reviewed by Samantha4.7★Aug 2024

• "Fantastic property very clean and well equipped ."

  We have stayed previously at nearby properties . lovely and light and well designed Loads of crockery, a few kitchen essentials missing, grater, scissors, larger serving/ stirring spoons and spatulas . lots of other stuff available Vacuum cleaner was broken, sorry usually we vacuum before we leave . Non recycling waste bin was full presumably had not been put out for collection the previous week, maybe needs checking at the end of each week as this was very full and smelly, not good Would benefit from the usual file of property information , emergency numbers, inventory, instructions all in one place in one grab file . We had to play hunt the instructions . This would mean that for example bin collection days are highlighted. No inventory means you cant check what's supposed to be there window cleaners appeared without notice one day, maybe emphasis they should speak to anyone in the property / ring the bell if someone is there not just let themselves in at the back and start work frankly that was not polite overall a brilliant stay and the above did not distract from an amazing property

  Reviewed by Stephen4.7★Jul 2024

• "Location is amazing."

  Right on the estuary. You can sit back and watch the tide come in and go out in comfort. It’s so peaceful and quiet. Time is forgotten. House is big, modern and comfortable. Felt like a home from home, loads of lovely touches. Garden area small but cute and you don’t need it as you have a huge beach on your doorstep. Off road parking for 1 car, multiple free spaces outside of the property, albeit it does get busy but people move on quickly. WIFI was decent, sky tv, really good heating. Main bed comfortable, can’t comment on others. Shower in main bathroom strong. Plenty of towels provided. Only constructive feedback is that it could do with a good deep clean as lots of dog hairs and dust but get that it’s a busy property with minimal turn around time. Bathrooms and kitchen were spotless. Could do with some decorating in some areas too (living room wall fireplace) but this is minor and did not impact our stay at all. We would 100% come back here. It really is a beautiful home and we could relax in peace and quiet.

  Reviewed by Glen3.8★Jun 2024

• "Fantastic house once we had ironed out a few of the issues around working the heating/tv - sure this could be addressed with some sort of instructions."

  Really comfortable and spacious living areas. Comfortable bedrooms. Parking space a bonus. Please replace the broken scissors and bottle opener … what’s the point of keeping them in the draws?

  Reviewed by David4.7★May 2024

• "Nicely appointed accommodation in a lovely setting."

  We found the beds very hard. Some basic toiletries eg soap in most rooms would be useful and a visitor book could be provided.

  Reviewed by Sylvia3.4★May 2024

• "Weather grim - not your fault but spent whole weekend trying to get fire working."

  Your office knew and should have left note in cottage to that effect. Not a scrap of soap, liquid or otherwise, in building. Also not everyone uses 2 controls to get tv on so written instructions would have helped.

  Reviewed by Heather3.4★Oct 2023

• "1. There was no WiFi passcode provided in the house's folder."

  We contacted Northumbria Cottages on the Friday evening of our arrival. After chasing them 3 times, we were eventually got a resolution on the following Wednesday. I cannot understand why is wasn't in the house in the first place and why it took 5 days to sort it out. Disgraceful. 2. We reported that the terrace was overgrown and needed attention sometime in the first week. No action was taken nor were we contacted about it. Equally disgraceful. We have been very happy with Northumbria Cottages in previous years but they seem to have lost the plot. To be avoided....

  Reviewed by Robert5.0★Jun 2023

• "The property was in a really good position in Alnmouth."

  Views of the estuary were stunning. Very nicely decorated and very comfortable and stylish. Great to have some outside space and a parking space too. There were a couple of issues which began to be dealt with having visited Northumbria Coast and country cottages. It would have been useful to know Sykes own this company, so we could have dealt with them locally. Altogether a great property and hope to visit again.p

  Reviewed by Patricia3.8★Jun 2023

• "This is a wonderful property for views, position and comfort and we truly enjoyed it and hope to book it again next year!"

  There were a couple of things that could be improved, however. The timetable in the folder for refuse collection was a year out of date and we couldn’t get the freezer to work. Didn’t bother us, as we didn’t have serious need, but we wondered if it had iced up and jammed the fan.

  Thank you for your feedback. I can confirm that the fridge/freezer is now fully working and the other issues raised on feedback have also been addressed. We hope you enjoyed your stay overall. Property Owner

  Reviewed by Brenda4.7★Apr 2023

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