-
"It would have been helpful to have instructions for working heating appliances in the 'information manual'and to have had the instructions for departure there as well."
Unfortunately l did not pick up those details until l was back home. Not everyone is constantly checking e mails on holiday. So my apologies for any contravention of instructions. The flat is comfortable, spacious, adequately equipped and conveniently situated. Very useful to have parking places and Alnmouth is a stunning area.
Reviewed by Maragret3.8★Apr 2025
-
"Had a pleasant 3 night stay @ The Sea Chest but felt the apartment needed some tlc & and more thorough cleaning!"
Regarding the outside of the property, the ground floor apartment’s view has now been obscured by the houses built on the land in front! This information / up to date photographs should be given before the point of booking!!
Reviewed by Janet3.1★May 2024
-
"Not as shown in photo, grass area in front of property is a large building site,noisy and no view, just houses and building equipment, so had to go out everyday."
Five key safes without labels so difficult to find right one when we arrived,faulty lock on communal front door, unable to use family bathroom as floor swollen so door jammed open, broken toilet seat, some of showers not working,surface coming off kitchen pans and plates, broken kitchen bin. Not happy should have looked at the Tripadvisor reviews as apparently an ongoing problem. Not the holiday we thought
The third bathroom door has been repaired. All other items function as normal. Building work outside is now complete.
Property Owner
Reviewed by Beverley1.9★Nov 2023
-
"The dripping tap in the living room is quite irritating and should be repaired."
The accommodation is pleasant however is situated about 12 feet from the substantial building site where they continue to work at weekends. The information on Sykes website states the work is due to complete by Easter 2022, this is incredibly misleading and I have asked Skye’s to explain this, I am also considering referring them to the Advertising Standards Agency for this.
Parking can also be difficult due to the tractor parked next to the building site.
I would not recommend staying here given what seems to be never ending building site next door.
Reviewed by Grahame1.9★Sep 2023
-
"Very nice location, very nice house."
We very much enjoyed our stay. We knew that there is a building site immediately in front of the house, but it wasn't really disturbing. We enjoyed the village with its facilities and the sea and made a lot of trips to the many interesting places around.
Reviewed by Uta5.0★Aug 2023
-
"Showers that work would be good, one out of three is not a great ratio."
Fix water leak in main bathroom that is soaking the carpet and swelling the floor. Update misleading photograps that don't show huge development outside your window.
Reviewed by Tony2.8★Jun 2023
-
"The beds in the twin bedroom are definitely more suited to children than adults, with mattresses very soft."
The smoke alarm kept beeping but just for a few hours each day rather than all the time - I think the battery might need replacing. There was quite a few religious materials and personal belongings in draws which we found a little odd. The layout of the property was perfect for us though, really liked the open plan living space and each bedroom having its own bathroom.
Reviewed by Laura2.8★Apr 2023
-
"Some of the bedding is very tired, not all pillows had protectors on and some were badly stained."
The duvets are really lumpy, as they were last year. (Need replacing ). The fridge stopped working and we lost some food (, it had to be discarded) we had to buy ice bags to keep our milk fresh. We also had to clean the dish washer as it was dirty. There was a shortage of glasses. Some windows would not open and as the weather was warm is was uncomfortable. We have stayed here before and standards have dropped. The apartment needs some TLC
Reviewed by William3.4★Jun 2022
-
"It was problematic only having one key and the door bells don't work so in order to access the place if we went out separately, we had to come and bang on the windows as there was no phone signal in the building either."
If we'd inadvertently got locked out it would have been pretty difficult to get back in! Repairs don't seem to be happening - toilet seat wobbly, dripping taps. Also there were TVS in every room but none of them work! Not attached to working aerials. The knives were also totally blunt. Couldn't use the fire when it got chilly. Directions not terribly helpful.
Reviewed by Caroline3.1★May 2022
-
"The apartment lacked the 'WOW' factor, it did not reflect the price we paid for the week."
There was a slight air of neglect and attention to detail was missing. The crockery, glasses were poor, kitchen bin was broken and externally the waste area left a lot to be desired.
Thankfully we know and love the area and therefore still enjoyed our week.
Reviewed by David2.5★Oct 2021
-
"There are points which should be addressed as they spoilt the expected high standard of the accommodation."
On entry noticeable floor not vacuumed thoroughly. Kitchen bin broken and when moved floor was covered in breakfast cereal. Vacuum was full and when used kept cutting out. When vacuum emptied still only worked for a few minutes then overheated and cut out. We eventually managed to clean the floors.
Twin room - The shower had a solid door which opened inwards not allowing an adult above uk size 6 in. Bed side lights one bulb was out the other flickered.
Double room ( Sea Breeze) - Shower temperature gauge could not be adjusted. Shower screen leaked on floor. Toilet seat not secure.
Master bathroom - Toilet seat not secure.
Kitchen - No instruction information for cooker, hob, dishwasher or washer drier.
Information package was YEARS out of date.
A suggestion would be to have two bins in the house one for recycle.
Reviewed by Vincent4.1★Aug 2021
-
"The house is in the middle of a building site."
. With heavy plant working 8am to 4pm creating noise and dust.People staying nearby who had booked with other agents had been advised and offered a change or reduction in advance,but not a word from Sykes. Complained when we got back, not easy given the absence of contact details. Two weeks later still not received anything but automated reply’s. customer service is Rubbish.
The apartment was also far from clean the worst of which was not discovered until we left when we revealed filthy and stained pillows and mattress covers disgusting.
Reviewed by Richard2.8★Jun 2021
-
"Great place to stay and would do so again."
Had a lovely time in a good location with plenty of space.
Reviewed by Tony5.0★May 2021
-
"The only problems we had regarding the accommodation were things like dirty and dusty fireplace and bases of bar stools."
Otherwise the accommodation was clean. There was a problem with the hot water on the 6th day, the outside bin situation was unclear and the oven was not particularly good. Otherwise we had a great holiday.
Reviewed by Gwyneth3.8★Oct 2020
-
"The Sea Chest was clean and very well appointed."
The only problem we had was the lack of adequate lighting in the kitchen/diner.
Reviewed by Christopher4.7★Sep 2020
-
"The property was superb and as described however it was let down by Sykes."
I expect to be able to contact someone easily when I ring for assistance and do not expect to be told of a 1 hour delay. However once through this delay the hot water issue we had was resolved very swiftly. In summary the property was great but I would recommend the owner choosing a different letting agent as I will in the future.
Reviewed by Julie5.0★Jul 2020
-
"Great accomodation and great views of the estuary."
Alnmouth is a picturesque village with good restaurants. Second time we have stayed here.
Reviewed by Pamela5.0★Feb 2020
-
"Excellent location, great facilities, little reason for concern"
Reviewed by David5.0★Feb 2020
-
There are no reviews featuring this term
Show all reviews