Aln Cottage (Alnwick)

44 Customer Reviews

• "It was the 3rd time we have been to this cottage and love that the owners have ..."

  It was the 3rd time we have been to this cottage and love that the owners have everything in the house you need and more a well cosy cottage in a ideal location

  How wonderful that you have been three times and had such a great experience on each visit! Thank you for your lovely, positive review: we love Aln Cottage and stay as often as we can manage. Please do come again! Kind regards, Susan & Steve. Property Owner

  Reviewed by Mark5.0★Oct 2024

• "This is our second stay here and we've booked to return end of November."

  a very clean, warm welcoming cottage. we loved the new sofa, really comfy and as i have a spinal issue, it was perfect. as we don't have dogs, its good going somewhere which doesn't smell of them. wouldn't know they are allowed. Just wondered if the cleaner could remember to check cupboards in kitchen. i found two half eaten packs of moldy biscuits!! the other minor point is not having wardrobe space, isn't a problem as we use the spare room but its not mentioned how tight the space is and no storage . some guests may find it a problem. the milk and coffee bags were a nice surprise thankyou.

  Glad to hear that you had such a positive experience, staying in Aln Cottage. It is a quirky little cottage which we have tried to make as comfortable as possible. Our housekeeper is very thorough indeed, hence how you would not know if dogs had stayed or not, though apologies for the overlooked biscuits! We removed the old fashioned wardrobes when decorating and supplied plenty of hooks for hanging up garments - including an ingenious hanging rail just beside the landing! We also chose the reclining sofa and chair which are wonderful to relax in after a hard day's sightseeing/ cafe-visiting. Enjoy your next stay in November! Kind regards, Susan & Steve. Property Owner

  Reviewed by David4.4★Sep 2024

• "Very comfortable, cosy cottage in the centre of town but in a quiet pedestrian area with it's own parking."

  Lovely to be able to stay with our dog and explore several footpaths out into the countryside, without needing the car.

  We are so pleased to hear that you and your dog had such a comfortable, enjoyable stay in Aln Cottage. We love to walk locally without bothering with the car; we also love to take our dog to the beautiful beaches. Kind regards, Susan & Steve Property Owner

  Reviewed by Yvonne5.0★Sep 2024

• "Had a fabulous holiday in this great little gem."

  Our first time visiting Northumberland and Aln Cottage was ideally positioned for seeing all the sights and beautiful countryside. It was great that we had a parking space and could walk to the castle and pubs and restaurants. The cottage had everything you need and was clean and comfy. It is in the middle of everything but so peaceful as it is tucked away down a little passageway. Highly recommend it. We had a brilliant time. The cottage and the area exceeded our expectations.

  Such fantastic comments! Thank you so much for that: couldn't have put it better ourselves. We always have such a lovely time when we stay in the cottage, making full use of the pubs, castle, quaint little cafes and all the brilliant things at your fingertips, with sweeping, breath-taking beaches just a short drive away. Please do come again; you will be very welcome. Kind regards, Susan and Steve. Property Owner

  Reviewed by Graham5.0★Sep 2024

• "The cottage was lovely, clean and cosy."

  The parking space was an excellent addition and the position of the cottage was perfect for walking into Alnwick, visiting the castle and visiting places in the surrounding area. would definitely stay again!

  Thank you so much for such an affirming review; we are so pleased that you had a thoroughly positive experience at Aln Cottage and look forward to welcoming you back again. Kind regards, Susan & Steve Property Owner

  Reviewed by Caroline5.0★Aug 2024

• "Great property in an excellent location - right in the centre of Alnwick with a designated parking space."

  Lots of attractive features like the puffin designs and the lovely old books in the small bedroom.

  So glad to hear that you enjoyed your stay so much and that you liked the quirky aspects of the cottage! Thank you for the positive review. Regards, Susan & Steve Property Owner

  Reviewed by Jonathan4.7★Jun 2024

• "Loved the whole experience of the cottage, Alnwick and the wider Northumberland area."

  Locals lovely, neighbours lovely and a great parking spot as I drive a pickup truck. Bed amazingly comfy and loved the lounge chairs that , at the click of a switch turned into luxury slouching chairs. I've genuinely never been on one of these before. As others have said cottage is a little dated in the kitchen but absolutely nothing wrong with it, I'm still using a similar era kitchen at home with no plans to change. Minute gripes.... Front door can be a bit difficult to open but I do have arthritis in my thumbs. Could do with advice on what to do with glass for recycling. We couldn't find anywhere (not that we were searching high and low) so bought bottles home with us. Finally, if I read your instructions correctly, a dog isn't supposed to go anywhere in the cottage but the kitchen. This is not practical. Fully appreciate not letting them upstairs but we weren't going to even try and stop our little jack russell girl joining us in the lounge. She knows she's not allowed on furniture or to put her paws on them, she doesn't at home either so we trust her. Anyway, love to stay with you again in the near future, thanks for a great week

  So glad that you had such a great time in Aln Cottage and that you found so many things to your liking. The reclining sofa and chair are recent and we love them too! The 'minute gripes' were actually very helpful: we are always looking for ways to improve people's experience. Yes, the kitchen is a bit dated and that bothers some people more than others. We chose not to gut the place when we bought it and are trying to improve it as we go. The front door is a bit sticky. We thought that was the wet weather. Will look into that. The best place for recycling glass is in Greenwell Road car park on the other side of the town centre. We will make sure that the information for that is in the cottage. Dogs are allowed in the lounge but not on the furniture - we will check the wording on that on Sykes' description. Our dog goes in the lounge and would like to go upstairs too, but we use the stairgate provided to stop her doing that! We were so pleased to hear that you would like to come again: please do! Kind regards, Susan & Steve Property Owner

  Reviewed by Martin4.7★Jun 2024

• "Nice stay at Aln Cottage."

  Feel it could do with updating slightly in the kitchen and bathroom. Enjoyed the reclining chair and sofa. Double bed mattress was a bit lumpy and again could probably do with a new one. Great location and was bigger downstairs than I expected.

  Thank you for taking the time to give us feedback: most helpful. We find the bed very comfortable but will reflect on your comment about the mattress. We will consider how to update the kitchen and bathroom to improve the experience of staying in Aln Cottage. Kind regards, Susan & Steve. Property Owner

  Reviewed by Helen3.8★Jun 2024

• "Really lovely cottage, got everything you will need, beautifully clean and comfy, would stay there again"

  Thank you for that very positive review. We are delighted that you had such a comfortable stay. Please do come again! Regards, Susan & Steve. Property Owner

  Reviewed by Lisa5.0★Jun 2024

• "Cottage lively, situation ideal, curtains in main bedroom need blackout linings, awake at 6am each evening."

  Thought back yard enclosed, need to state not to people with dogs.

  Thank you for your review: glad you liked the cottage and situation. It is a perfect location. I think you might have meant lovely cottage - don't think it's lively! Sorry to hear that the light mornings woke you up at 6am. We did add curtains to the blinds already there but not black-out. Will look into that. Apologies also that you were expecting an enclosed back yard. The back of the cottage opens onto a small non-enclosed courtyard area which is not mentioned at all on the website description. We sometimes move the bins onto the path/walkway to set up the folding table and chairs from the cupboard and our little dog has no problems sitting out there although I do sometimes tie her to something to stop her pestering people for attention! We will speak to Sykes about including this in their description. Regards, Susan & Steve Property Owner

  Reviewed by Elisabeth4.4★May 2024

• "A very comfortable cottage and veryconvient for all surrounding places to visit with,not too far to travel."

  Very comfortable furniture to sit on after a long days walking.

  We are delighted to hear that you had such a comfortable stay in Aln Cottage and that you enjoyed the new sofa and chair. We find them very relaxing too! Thank you for taking the trouble to leave a review - and such a positive one at that! Regards, Susan & Steve Property Owner

  Reviewed by John5.0★May 2024

• "Aln Cottage is perfect for a trip to Northumberland."

  It is in the beautiful town of Alnwick and it was good to have the parking space along with the cottage. We were warm and cosy and the furnishings are very comfortable.

  We are so glad to hear that you had such a cosy, positive experience in our quaint little cottage. We love it too and enjoy sharing it with others. Thank you for an affirming review! Please do come again! regards, Susan & Steve. Property Owner

  Reviewed by Jane5.0★Apr 2024

• "We only had one minor hiccup."

  We could not fathom how to get the drier to work. No matter how we tried it would run for ten minutes then turn off. We just used the airer instead Everything else was lovely

  Many thanks for taking the time to write a review and for your 100% rating. That was very encouraging. We rarely use the drier but in the past, have successfully used it to dry things properly although the instructions in the folder weren't intuitive. Sorry about that. Kind regards, Susan & Steve Property Owner

  Reviewed by Steve5.0★Apr 2024

• "Lovely property, really well located and has everything you need to enjoy your stay."

  The owner has been really thoughtful on giving it a homely feel. Our only recommended improvement would be the water pressure and temperature control in the shower. It was very temperamental and you had to run it for a long time before the temperature became regulated. Did not ruin our stay though and would definitely book again if returning to the area.

  Thank you so much for your positive feedback. We really appreciate your comments; we love our little cottage and it's great to know that our attempts to make it homely and comfortable are working for others! Sorry to hear about your trouble with water temperature - we stayed the week after you and realised that there was an issue with the boiler and have had it fixed. It should all work more smoothly now. Kind regards, Susan & Steve. Property Owner

  Reviewed by Donna4.7★Apr 2024

• "A lovely short stay for New Year at Aln Cottage."

  Location is perfect and the cottage was very comfortable, as was the bed. We got to see the "MUSICAL CHRISTMAS" show at the Playhouse which was excellent.The Playhouse is a lovely theatre and would recommend it if there is anything on. We would definitely stay again.

  It sounds as if you had a wonderful stay over New Year. We love the Playhouse too and have seen some great shows there. Thank you for the really positive feedback: please do come again. Regards, Susan & Steve x Property Owner

  Reviewed by Kevin5.0★Dec 2023

• "What a find!"

  Right in the centre of town, and walking distance to everything in Alnwick! It was like a home-from-home with everything thought of to make sure our stay was trouble-free, and it was spotlessly clean. Only 2 things to mention that weren't perfect, the first of which was that the hot water tended to be temperamental when showering, and secondly the double mattress was very hard - I found it quite uncomfortable, but I know you can't please everyone when it comes to mattresses! We were delighted with our stay, though, and next time (because it's a brilliant place) I'll see if I can't pack a mattress topper!

  So glad that you had such a lovely time in Aln Cottage. It is in a perfect location! Thank you for your really positive feedback, and for the comments to address. We asked our very helpful gas technician about the boiler and he said it is working perfectly but it is, of course, elderly. There is a bit of a technique! There is a temperature controller for hot water on the boiler which you can turn up or down. I usually crank it up before running a bath but turn it back down so the water is not scalding for hand washing. When we replace the boiler, we will get a more powerful one which should control the temperature better. As for the mattress, that is a tricky one. I find it far too comfortable and sleep like a log! I am sorry that it wasn't so for you. Regards, Susan & Steve. Property Owner

  Reviewed by Nicola4.7★Dec 2023

• "We really appreciated the central location of the house."

  We were both starting to develop sore backs from sitting on the couch and suggest this is well overdue an upgrade. We found the shower unreliable and found that using without the central heating being in use almost impossible to get a warm shower. Unfortunately the main bedroom radiator developed a leak from the control valve on the Thursday morning, tryed to contact by phone on the number supplied,. Gave up after ringing for nearly 3 minutes,...no answer system? Sent an email to yourselves and left a note for the cleaner.

  Thank you for your feedback; it really helps us to improve upon the cottage and to ensure that everyone has a positive experience in Aln Cottage. It is in a great location. We were sorry to hear that you found the sofa uncomfortable. That hasn't been our experience but we do realise that it is rather elderly. We have just ordered a new sofa and chair for the cottage, due for delivery in time for the 2024 season. We were also sorry to hear that there were problems with the hot water/ radiator and that you couldn't raise a response from Sykes. We have also contacted them to sort this out. Regards, Susan & Steve Property Owner

  Reviewed by Alan3.1★Nov 2023

• "Comfortable and homely."

  A lotof thought has obviously gone into making Aln Cottage as 'home from home' as possible. There is plenty to do and see in Alnwick and it's a great base if you want to venture further afield. Not having to worry about parking is a massive plus.

  What wonderful feedback! Thank you so much. We love the parking too and quite often don't move the car for most of the week. Please do come again! Regards Susan & Steve Property Owner

  Reviewed by Patricia5.0★Nov 2023

• "We have stayed here before and hopefully will return again next year."

  The cottage is like a home from home. It’s very well equipped and loved the little touches like the milk welcome tray and flowers. Very cosy and will recommend to my friends and family.

  We were delighted to hear that you had such a positive experience during your stay in Aln Cottage and are glad to hear that you intend to return! Many thanks, Susan & Steve Property Owner

  Reviewed by Sharon5.0★Oct 2023

• "Lovely cottage, well provided with kitchen equipment, comfortable beds."

  Ideal for exploring Alnwick as central to the town. Ideal for attraction further away.

  So glad you enjoyed your stay in Aln Cottage and Alnwick. Thank you for the positive, enthusiastic feedback! Regards Susan & Steve Property Owner

  Reviewed by Grace5.0★Oct 2023

• "Absolutely loved the cottage it was a beautiful home from home."

  Very well equipped house .very clean when we got there.Alnwick was a brilliant base for us as no where was far away.We will certainly be back next year.

  Thank you so much for your lovely feedback; it was kind of you to take the time to say such positive things. We love the cottage too! Glad to hear that you will be back. Regards, Susan & Steve Property Owner

  Reviewed by Stephanie5.0★Oct 2023

• "Very cosy and comfotable, but as i am a house keeper to a holiday propeety back home , i became aware of what wasnt good."

  the tap in bath doesnt fit properly, getting hot water was a daily challenge. when using toilet, i noticed the nearly empty loo roll was still there plus a new one. this was not hygienic. the kitchen cupboards are dirty and sticky,grater is blunt. the brown sofa has seen better days and food and hair still visable down sides of it, not nice. this could be so much better very quickly, maybe shadow the cleaner.

  Thank you for your feedback; we appreciate you taking the time to reflect on your stay at Aln Cottage. I am sorry that you have had some negative experiences. The bathroom tap is new so we will investigate that. With regard to the cleaning, our housekeeper is superb, always very thorough and is devastated that anything has been found amiss. We are glad to hear that you liked the cottage itself, though, and found it cosy and comfortable. We love staying there! Regards, Susan and Steve. Property Owner

  Reviewed by David3.1★Sep 2023

• "A lovely cottage close to town centre with all its amenities."

  Very clean well presented and equipped. A pleasure to stay there. Enjoyed week in Northumberland very much. Will certainly return.

  We are so pleased to hear that you had such a positive experience in Aln Cottage and in Northumberland. Thank you so much for your feedback. Regards Susan and Steve. Property Owner

  Reviewed by George5.0★Sep 2023

• "We absolutely adored this beautiful cottage."

  A real home from home. And perfectly placed for exploring wonderful Northumberland and all its glorious castles and beaches. But also a perfect spot to totally relax and unwind and enjoy a meal out and some shopping and walks by the river.

  What wonderful feedback! We are so pleased that you had such a positive, relaxing stay in Aln Cottage. Thank you for taking the trouble to let us know! Kind regards, Susan & Steve. Property Owner

  Reviewed by Julia5.0★May 2023

• "The cottage was advertised as having a TV and DVD player."

  However, I could not get the DVD to connect with the TV. On Sunday and Monday I telephoned Sykes for someone to fix it. A plumber arrived on Wednesday with a more modern DVD player - he pointed out that the existing player had Scart connectors not compatible with the more modern TV. He seemed to know what the trouble was. If so, why wasn't the new DVD player already installed? The bathroom sink hot tap was badly worn and needed either a new washer or replacement. The non-slip rubber bath mat was perished and split.. It came apart when lifted from the bath.

  We value your feedback - thank you for taking the time to compose it. We hope that you had an enjoyable holiday despite the issues that you encountered. The DVD and TV are definitely compatible - we have used them together ourselves many times! We will check and repair/replace the basin taps at the next opportunity. The non-slip rubber bath mat has been replaced. Kind regards, Susan & Steve Property Owner

  Reviewed by Richard3.4★May 2023

• "A lovely wee cottage ideally situated a 2 minute walk from Alnwick Town centre."

  Dedicated parking space is a bonus. The cottage is very comfortable and extremely well equipped. A real home from home

  That is exactly how we feel when we stay! Thank you for taking the time to give such lovely feedback. Kind regards, Susan & Steve. Property Owner

  Reviewed by Janet5.0★Apr 2023

• "Excellent location with easy parking Well equipped kitchen Well furnished and comfortable"

  So glad to hear that you were pleased with the location and facilities of Aln Cottage. Thank you so much for your positive feedback. Much appreciated. Kind regards, Susan & Steve. Property Owner

  Reviewed by Ian5.0★Apr 2023

• "The property is extremely well equipped, though it would benefit from a hair dryer."

  Also we found the duvet a little small for the width of the bed. Nevertheless, we had a wonderful stay.

  We're really pleased that you had a wonderful stay, and thank you for your feedback - much appreciated. There is in fact a hair dryer in the cottage, which we have now placed in a more prominent position. We have belatedly realised that there was a double duvet on a king-size bed! Sorry about that; all is now sorted, and everything is king-sized. Happy to report that the new bedding is very comfortable. Kind regards, Susan & Steve Property Owner

  Reviewed by Michael5.0★Mar 2023

• "We have stayed at this property 8 times now and it has been great up until this last stay."

  On arrival we find that the bedroom units have been ripped out and replaced with two drawer units and a four peg coat rack on the wall. There is now nowhere to hang your clothes,, not very good for the ladies. Your website still shows the bedroom having wardrobe space and there is no mention of the change so you know what you are coming to. This is most inconvenient when staying for a week, the property owners have made a big mistake not providing wardrobe space. We will probably look for somewhere else next time in Alnwick.

  Thank you very much for your feedback; we really appreciate it. We are very sorry that our recent main bedroom refurbishment has caused you inconvenience. We wanted to make the room brighter, fresher, and more airy, with a selection of local artwork. Having taken on board your comment about places to hang clothes, we will provision additional places to hang clothes next time we stay ourselves - within the next couple of weeks. Kind regards, Susan & Steve Property Owner

  Reviewed by Michael4.1★Mar 2023

• "The terraced house was very nice and handy for walking into Alnwick."

  There were plenty of local places to walk the dog as well as going further out. The house was clean and well stocked with cooking equipment and the main bedroom was a good size but there are no wardrobes anywhere. I would recommend Aln Cottage if there were only two of you.

  Thanks very much for your feedback; we really appreciate it and are pleased that you thought Aln Cottage was very nice. We love it ourselves and return there frequently. We recently refurbished the main bedroom, freshening it up, and were really pleased with the results. Noting your comment about lack of wardrobes, we will provide more places to hang clothes next time we stay ourselves. Kind regards, Susan & Steve Property Owner

  Reviewed by John4.7★Mar 2023

• "Overall, we are very satisfied with the Aln Cottage."

  A couple of things we think to make it even better: The instruction email told us to bring our towels, but there were plenty of them in the cottage. A cooking knife and dish drying basket would be helpful. Those are small things and we liked the cottage very much, especially nice selection of books.

  Thank you very much for your positive comments on Aln Cottage, and for your suggestions for improvements. We have asked Sykes to update the instructions email to clarify that towels are provided, and we will look into your other suggestions. Kind regards, Susan & Steve Property Owner

  Reviewed by Akihiko4.4★Dec 2022

• "Lovely cottage, great location"

  Jul 2021

• "Aln Cottage was a perfect stop over for us - warm, clean, comfortable, well equipped and in a great location"

  Jun 2021

• "Very comfortable & completely equipped with everything required."

  Stayed at cottage last year and again this year and would hope to return again

  Oct 2020

• "Well placed for all the amenities, property has everything you need for an enjoyable stay"

  Nov 2019

• "Property clean and well equipped."

  Jun 2019

• "A lovely little cottage which was perfect for my husband, daughter and our dog Milo."

  Well located for town.

  Apr 2019

• "Fabulous little cottage, exceptionally well maintained, within walking distance for everything in Alnwick, and very peaceful."

  Stayed three times and looking forward to returning again next year.

  Nov 2018

• "Good cottage in the central area of Alnwick."

  Very good parking. Generally well equipped and presented.

  Oct 2018

• "Great cottage, perfectly situated."

  Everything we needed was in the cottage and all the attractions of Alnwick were on our doorstep.

  Aug 2018

• "Very comfortable, clean and well equipped cottage in a great town centre position."

  Jul 2018

• "Brilliant for two people, so convenient for the town centre."

  Perfect - our first visit and won't be our last.

  Jun 2018

• "Very comfortable cottage, situated within yards of high street, but back far enough to be extremely quiet."

  Good parking facilities.

  Jun 2018

• "Location excellent."

  Accommodation clean and neat with all facilities and equipment one could require.

  Jun 2018

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