Sunrise Cottage

37 Customer Reviews

• "Well equiped property, nice to have a fridge freezer allowing possibility of taking more local produce home extending the holiday feeling."

  Loved the large window, sitting down looking at the clear skies. Great having roadside access for arrival and departure.

  Reviewed by Carn5.0★Sep 2024

• "A lovely place to stay in a beautiful part of the world."

  Reviewed by Catherine4.1★Jul 2024

• "Second time at this cottage great position 5mins to beach and pubs."

  Secure gdns for your pet. We will be back many thks dave&yvonne

  Reviewed by David4.7★Jun 2024

• "Lovely place, just went for a week of relaxation with the wife and dog, and the walks along the beach and the coffees at the golf clubhouse were brilliant."

  Thank you for such a lovely holiday

  Reviewed by Terence5.0★Jun 2024

• "The property was poorly heated, only having night storage heaters, which have always been useless, and have never improved as time has move on."

  Consequently the property was cold and always felt damp, which spoilt the holiday as a whole. Apart from that things were ok overall, but I would find it hard to recommend this property.

  Thank you for your feedback we try to ensure that there are plenty of options for heating in the property, particularly through the winter months. The storage heaters are in the main bedrooms as there is no gas heating in Beadnell. However we provide 2 additional effective heaters(one is an electric stove fire that is found in the living area) that can be used in any location in the property through the winter months The living room has two electric radiators which heat quickly, one large main electric radiator under the main window that can be switch on at any time and the temperature adjusted to the required level. The is another small electrical radiator in the main living area that can also be turned on at anytime and adjusted to the temperature required. If you had contacted me during your stay I could have given you advice/help on how to ensure the property was warm for you at all times. Property Owner

  Reviewed by David3.4★Feb 2024

• "Great location, only a short walk to the beach."

  Lovely modern cottage with everything you could need. Would definitely stay again.

  Reviewed by Barry5.0★Feb 2024

• "Loved our stay here."

  Well equipped bungalow. Just a bit tight around the bed and by the bunks. Would have liked a shelf in bathroom and an armchair in lounge. Excellent choice of seating in the garden.

  Reviewed by Carol4.1★Sep 2023

• "The cottage was really comfortable and clean,would stay again and would definitely recommend it."

  When I rang about the key details Dawn was very helpful,

  Reviewed by Jenny5.0★Jul 2023

• "Very pleasant and well equipped outside area."

  Lounge roomy and fairly comfortable although main sofa was very hard. Bedrooms had dehumidifiers in them and there were signs of dampness on at least one wall. I developed a wheeze after a couple of days and a runny nose which seemed to disappear when I was outside which makes me wonder if it was the dampness. Some of the furniture looked a bit "tired" and the cold tap in the kitchen seemed to spray everywhere. There was, however, plenty of hot water on demand.

  Matthew thank you for your feedback, the sofa was brand new in August, most of the furniture was replaced in August on completion of the extension except for the leather sofa and dining room table. All mattresses in the property were new in August as was the wardrobe, bedside cabinet in the main bedroom, lighting, all blinds and brand new bedding and towels. The dehumidifiers in the bedrooms are there as this is a coastal property to ensure no condensation build up, when the property is not being used.The outside wall of the the property was re- pointed in May of this year and a brand new extension was completed in August of 2022. We are due to stay at the property ourselves on Saturday so I will look into the wall further. Thanks again for your feedback 24/7/2023 I have reviewed walls in both bedrooms no signs of dampness Property Owner

  Reviewed by Matthew3.1★Jul 2023

• "The cottage was in a great location, within walking distance of the beach and the local shop."

  The property had pretty much everything we needed for our stay. To us, a washing machine/washing line are needed when you have kids and dogs, which were just a couple of the facilities provided. The down side of the property however was it's size. The bedrooms are compact, and the kitchen was tiny. The cooker was literally inches from the sink, which meant you had to be very careful if the cooker was on and you needed to use the sink. The washing up bowl nearly got melted several times. The mattress on the double bed is probably the most uncomfortable I've ever slept on. It was far too soft, you just sank into it. I do understand that something like that is personal choice, and as we have a firm mattress at home, we weren't used to it. It's just unfortunate that we don't like very soft mattresses. The living space needs to be improved. I personally don't think there is any need for 3 sofas. The 3rd "leather" sofa by the dining table isn't really needed, especially given there are only 4 people able to sleep there. Maybe an improvement on the old, dated current dining table/chairs would be better use of the space, or maybe some kind of storage, given there isn't much anywhere else. The garden area was compact, but was sufficient for a week stay. The hose was a great addition to wash everywhere down after a trip to the beach, and the outdoor seating- although we didn't use it- is a great addition too. The biggest issue we had unfortunately was cleanliness. I have taken pictures and if needed I can forward them to be looked at. The problem mostly was the floors. They were very dusty/fluffy especially around the edges/skirting. It was like the middle/main bits were hoovered/brushed, but the outer bits were just left. As we have a dog, I'm very aware that fur is a big issue, so we brushed everywhere through in the living area every day, including the floor mats. We did find a lot of what looked like white dog hair on the mats and on the sofas. Whilst I'm aware dog hair gets everywhere, it just didn't look like a great deal of attention was paid to cleaning up properly. One of the throws provided I noticed was also dirty on arrival. It looked like it had been used but not washed, just put back in the basket. I made sure all 3 were washed and dried on the day we left to make sure they were clean for the next guest. On leaving the property we brushed through but could not mop the floor due to not being a mop. The only thing we could find that resembled one was in the cleaning cupboard and was quite frankly "disgusting". It was covered in dirt/dust/fluff and was not in the best condition (again, I have a photo of this). The shower curtain was another issue, with the hemline at the bottom being black with mould. (Again I have a photo) I would like to think due to hygiene reasons that a shower curtain would be changed/washed for new guests, however this doesn't seem the case. The tiles around the bath looked like they could also do with a good clean, as the grout looked mouldy in places and particularly dirty. The kitchen sink was also lacking in attention to cleaning. I had to give it a thorough clean before I could really use it, along with the dish drainer. The dish drainer had clearly not been cleaned for a while as it had black slime/mould on it, which doesn't make a good place for clean dishes to drain. Overall, I was extremely disappointed with the cleanliness of the property. It was as though no real cleaning actually got done. Whilst I understand that guests are relied on to keep the property clean, some people are obviously not as bothered as others. Plus it seems attention to detail and standards are quite low, given that the property was as dirty as it was.

  Julie thank you for your feedback, I have highlighted all of your comments regarding the cleaning of the property to the manager of the cleaning company we use on a weekly basis. The property is cleaned after every stay by the cleaning company including the shower curtains which are cleaned on a weekly basis, however they will be replaced. We try to ensure that any issues with cleaning can be resolved quickly and efficiently by having the Duty manager's contact number of the cleaning company in the property which kept on the fridge in the kitchen, we encourage people to use this number if not satisfied with the cleanliness of the property on arrival. You mention there is no washing machine or washing line in the property and we have both. I am sorry our property did not meet your expectations, once again the comments have been highlighted to the cleaning company we use. Property Owner

  Reviewed by Julie2.5★Jul 2023

• "We stayed at this cottage 24th June 2023 ."

  We found if filthy!! The oven was that bad I couldn't put my food in there the oven tins were rusty, the bathroom was dirty the tiles hadn't been cleaned and the light was very dim and we could touch the light pull as it was black!!! , dog food was stuck to the skirting board, the big window was full of flies!! I did send photos to the owner but she dismissed them

  Hi Linda please do not think we do not take your feedback very seriously, your email with photos was review and replied to by myself , then discussed and reviewed by the owner of the Sykes approved cleaning company we use and it has been forwarded to the Sykes owner relations team. We try to meet all guests expectations by using a professional cleaning company after each stay, we have the cleaning company's Duty manager's contact number in our cottage on a A4 laminated poster, on the fridge in the kitchen. This is there for use on arrival if there are any issues with cleanliness of the cottage, we encourage people to use this, however there was no contact to me or the cleaning company from you until 2 weeks after your stay ,making it impossible to rectify or resolve. Due to your comments we have completed a full inspection of the property on 24th July and any issues have been rectified. Many Thanks for your feedback Property Owner

  Reviewed by Linda1.3★Jun 2023

• "Just came back from sunrise cottage best 2 bedroom I've been in."

  secure for the dog. .plenty of beach accessories outside seating is great all in all a really good location .thk you dawn dave+ yvonne

  Really delighted you enjoyed your stay look forward to you staying again in the future Property Owner

  Reviewed by David4.7★Jun 2023

• "Lovely cottage, well equipped with everything you really need, situated in a nice area & walking distance to beach, pub, food."

  All in all we had a lovely relaxing weeks stay, will definitely like to return in the future.

  Reviewed by Lynn5.0★Mar 2023

• "Lovely property, it has everything you need for a break."

  We would happily return. Five minute walk to the beach, With Beadnell having a good selection of places to eat and drink.

  Reviewed by Richard5.0★Feb 2023

• "A nice cosy cottage, plenty of seating, big enough for the two of us."

  Shame the grill rack was filthy. Was cold on arrival, when asked the owner informed us how to override the heating system to warm the place up. Dawn was very helpful. Lovely location being 10 mins walk from the lovely beach.

  Reviewed by Kevin4.7★Feb 2023

• "Enjoyable stay, everything you need in a small property, double bed was like sleeping on a cloud ,so comfortable ."

  Reviewed by Karen4.7★Nov 2022

• "We had a lovely stay at Sunrise."

  The property is comfortable and very well appointed with everything g we needed. Thank you!

  Reviewed by Tessa5.0★Oct 2022

• "Lovely little cottage."

  I have been staying here on and off for a few weeks now whilst working in the North east and Scotland. It’s a fantastic little base to come back to. Well stocked with everything you need. Good value for money.

  Many Thanks for your comments and looking forward to you staying with us again in the near future Property Owner

  Reviewed by Robert4.1★Sep 2022

• "We really enjoyed our stay in the Sunrise Cottage."

  Although it is small it is fully equipped with everything we needed including the outside space. Only one thing to feedback after using the oven a couple of times the smoke alarm beeped on the evening a few times...but we did not cook anything for long. Overall a nice cottage to stay in.

  Hi Thank you for your feedback. We're glad you enjoyed your stay. The lounge and dining area sits at 24 square meters following an extension and allows room for most activities. We hope to see you back at Sunrise Cottage! Property Owner

  Reviewed by Susan4.7★Sep 2022

• "Previous reviews made us wary of the size."

  But this cottage is ample for a couple. It had everything you could need for a week away. I think personally the garden/decking is a bit exposed to passerby’s if spending time out there in good weather. Beadnell was a lovely base .

  Thank you for providing feedback, Sunrise Cottage has recently been extended and fully renovated, hopefully, future guests will be happy with the changes we have made. We would love to welcome you back in the future. Property Owner

  Reviewed by Janice4.7★Oct 2021

• "Sunrise Cottage is just a 3 minute walk to the sandy beach."

  The village is very quaint and just a stone’s throw away too. Fish & chips available from a van 3 nights a week....lovely. Beadnell is the perfect place to go for a relaxing, peaceful holiday.

  Reviewed by Ruth3.8★Sep 2021

• "Nothing 'went wrong', firstly, I felt penalised financially for booking by phone."

  The holiday let was adequate for two for a week, my expectations were wrong, if the weather had been bad the experience would have been worse. The info in the let was an ad hoc collection with multiple leaflets for the same indian restaurant, but no village orientation map, no info on local walks, which was our interest, no menu for the ONLY local pub . The let had all we needed, we just couldn't both be in the bedroom at the same time unless one of us was in bed, we couldn't sit at the table And access the kitchen area, but heigh ho caveat emptor

  Reviewed by Sue2.5★Sep 2021

• "A little more info would be helpful to locate the the local beach/harbour as we didn't find it till later in the week, also as no glass was to be put in the re-cycling bin there was a notice in the cottage that a bottle bank was by the church but no bin was there so we travelled round with bottles in the car looking to re-cycle them eventually finding a bottle bank."

  Other than that the cottage was well situated to visit various places

  Reviewed by Lynda4.1★Sep 2021

• "Perfect location."

  Sunrise Cottage lived up to its name.

  Reviewed by Phillip5.0★Jun 2021

• "Although very small, it was cosy and everything we needed was provided."

  The location was ideal for visiting the area and the beautiful beaches.

  Reviewed by Vernon5.0★Apr 2021

• "Property is lovely but very small ."

  Good for two people maybe an issue for more. Set in a lovely town a perfect base for exploring the area. Well equipped with all you need for a perfect stay. All in all good value for money. .

  Reviewed by Pauline5.0★Oct 2020

• "Lovely comfy cottage close to a beautiful beach."

  Reviewed by Coral5.0★Oct 2020

• "There wasn't a laundry bag left as we were told so had to leave it in a bin bag."

  Could have done with a small coffee table or something to put drinks on. Okay for two people but I think you would struggle to sleep four even with small children

  Reviewed by Stephen3.4★Sep 2020

• "We enjoyed out stay at Sunrise Cottage."

  It is very small but modern and adequate for a short break but think with four people it would be a struggle. The cottage is in a very favourable position for walking to the village for restaurants and close to Seahouses for a wider choice of places to eat. I would be happy to book this cottage again.

  Reviewed by David3.8★Aug 2020

• "Unfortunately this was one of the least enjoyable Sykes 'cottages' that we have stayed in."

  In our opinion: - accommodation was on the cramped side which had not been expected given the property pictures; - there were some cleanliness issues; - noise was a bit intrusive at times from the con-joined properties. On the plus side the location was very good with plenty to keep us occupied during our stay. In summary - we wouldn't be in a hurry to stop at Sunrise Cottage again. NB Happy for you publish this review or not as you feel fit. It's given as being our personal opinion relative to other self catering properties that we have stopped in.

  Thank you for your feedback, We are sorry to hear that the property size didn't meet your expectations, we do feel that the photos and description do give a true representation of our cosy property and large decking area. Property Owner

  Reviewed by Mark3.1★Aug 2019

• "This property was disappointing it looked bigger on the photos you could hardly swing a cat in the double bedroom!"

  It could do with a deep clean. We found hairs in the bath plug hole etc. We use sykes alot and we think this was not one of your best properties advertised. On the plus it had everything you needed in the kitchen and the bed was clean and comfortable. Nice soft towels.

  Many thanks for your feedback from your visit on the 22nd June yes we aware the property is small but it is described as a small corner terrace property. In the main bedroom the photographs are accurate showing the bed a wardrobe, 2 bedside cabinets and space to walk down either side of the bed. In relation to the cleaning of the property I will take onboard your comments but Sunrise Cottage and our cleaner often receives many positive comments in relation to the cleanliness of the property. Property Owner

  Reviewed by Donna2.5★Jun 2019

• "After the initial shock of how small the cottage was, we were pleasantly surprised to find it well equipped, but in need of a some TLC."

  The sofa was extremely uncomfortable, there was absolutely no privacy, if you did a little bit of washing you had to hang it outside in front of the house, where you could also sit in full view of everyone. It looked neglected outside, there were four or five pots full of weeds, when you walked down the road and saw some of the other holiday rentals with lovely gardens and pots of flowers, which also gave a bit of privacy, you realise how sad our little cottage was. I would not book it again, as we usually do when we find somewhere we like especially in such a beautiful area,or recommend it.

  Reviewed by Pat2.8★Jun 2019

• "This is the second occasion we have used Sykes and we continue to be impressed with the level of service we have received."

  Our original contact was very efficiently dealt with by a most helpful and friendly lady so the overall experience has been most pleasing ; we would be happy to recommend Sykes to any friends looking for a self-catering holiday.

  Reviewed by Martin5.0★Sep 2018

• "Sunrise cottage was very good would certainly book again idea for a small young family."

  Having booked several cottages before where dealing with the owners direct was sometimes difficult and can cast a shadow over a family holiday the fact that this was booked through Sykes Cottages gave a little more confidence that things would go well

  Reviewed by Bryan3.8★Aug 2018

• "Sorry for the delay."

  Id like to tell you about our experience at SUNRISE COTTAGE.BEADNELL.23 TO 30TH JUNE.we were very surprised how small the cottage was .the kitchen was like a very small passage.the main bedroom was a tight squeez to walk around .the second bedroom was the smallest room in the bunglow. the bed mattresses in the bunk beds were bad you could feel every springs in them.thay were terrible i didnt have a good sleep at all.dont get me wrong the bunglow was clean.we just think the bungiow was not worth the money we paid.

  Thank you very much for your feedback. I apologise for any inconvenience you had during your stay. I never had any issues with the mattress from any of my previous guests. Thank you for raising the issue, I will look into it and if needed I will change the matters. Regarding all the other comments, I would say that the description and pictures on the website are the true reflection of my property. Thank you very much for your comments. Property Owner

  Reviewed by Richard2.5★Jun 2018

• "The process of booking the cottage through Sykes Cottages was really quick and simple."

  Sunrise Cottage had everything you could possibly need and was in the perfect place for exploring the area. Beautifully quiet and comfortable, I'll definitely be back!

  Reviewed by Debbie5.0★Sep 2017

• "Beautiful, clean cottage in excellent, quiet location."

  Owners have ensured that everything you would need for a stay is catered for from kitchen utilities to cleaning products to board games for those rainy evenings to utilities for a day at the beach - fantastic.

  Reviewed by Neil4.8★Aug 2017

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