Greystead Institute

46 Customer Reviews

• "5 star property, all as described, would recommend it."

  lots to see in the area too.

  Reviewed by Lyndsay5.0★Nov 2024

• "We had a wonderful week at greystead, the property was beautiful, clean and spacious."

  Very well equipped ideal location for exploring Kielder forest and Northumberland. The only downside was the heating, it was on a timer the book said you could adjust this on the boiler however the cupboard which housed the boiler was locked. I understand this is probably so guests don’t forget to turn it off when they go out for the day but it would have been nice when we got back in afternoon to be able to put it on ourselves rather than having to wait until 5pm for it to come on. The under floor heating in the conservatory wasn’t great we couldn’t get the room to warm up so just didn’t use it. This wouldn’t stop me staying again and I would recommend to others just maybe something for the owners to consider.

  Reviewed by Stacey4.7★Nov 2024

• "Great location, great property, definitely recommended to friends already."

  Reviewed by Tina5.0★Oct 2024

• "Very limited cleaning products."

  We found a mop handle but no mop head. A full mop would be useful especially when guests have a dog with them. Again the grass was a bit neglected gardeners arrived 2 days before we checked out.

  Reviewed by Angela5.0★Oct 2024

• "Lovely property in a good location."

  Comfortable beds. Well equipped kitchen. Enclosed garden which was ideal for our small dog. The tv stopped working at the beginning of our stay, which we reported to Sykes. Central heating is on a timer, off from 10am to 5pm. It was cold and damp for a few days, so we wanted the heating on during the day, we checked the instructions on the visitors book but found that the override control was in the locked cupboard. We lit the wood burner, carefully following the instructions, this emitted smoke into the room through the top of the closed door, until the flue got warm. The upstairs bathroom would benefit from a grab rail for getting out of the over bath shower safely. Despite these small gripes we had a great time here. Thank you.

  Reviewed by Dawn4.4★Sep 2024

• "Overall, very nice property, placed ideally for Kielder Water and Forest."

  There were a few things that stopped us giving full marks - however, we would recommend it fully. It was lacking a few basic items, grass could have being done before we turned up, not a day before we were leaving. It hadn't been cut by the look of it for a few weeks. Small gripes but other than that really enjoyable.

  Reviewed by Darren3.8★Sep 2024

• "Gorgeous accommodation."

  Fantastic forest walks close at hand.

  Reviewed by Gillian5.0★Sep 2024

• "Generally excellent, but a random selection of cutlery and glasses."

  Comfortable outside furniture would be a benefit. We took camping chairs with us. The addition of the What3Words address to the directions would help ~ it is: prowling.compound. puff

  Thank you for your feedback. We use John Lewis cutlery and last we checked a good selection of glasses and different cups/mugs for all to use. sometimes JL change their range and as you can appreciate, to change every item to match the new style would be vert costly. We are definitely looking into changing outside seating but need to find low maintenance as this needs to stay out all year round and like you say be more comfortable. What3Words is going to be added as per your suggestion. Thank you and hopefully see you again. Property Owner

  Reviewed by Valerie5.0★Jul 2024

• "This a stunning property and it is extremely clean!"

  There is so much stunning countryside around it you are spoilt for places to visit. The only slightly negative was the instructions for the microwave were missing, however this did not affect us.

  Hi, Thank you for your lovely feedback. the microwave instructions are usually kept in the draw below and have probably been moved for cleaning. we will check and have put back. Glad you had a lovely time. Greystead Institute Property Owner

  Reviewed by Joanna5.0★Jul 2024

• "Excellent accommodation just a few things to point out 1 toilet roll per couple was a bit stingy 3 dish washer tablets!"

  ! We bought a box and left it there. On arrival the grass cutters were just leaving after having mowed around a dead maggot filled bird that we had to get rid of before letting the dog out! Lack of kindling etc bought our own and left the remaining.

  Reviewed by Stephen4.4★Jun 2024

• "This was our second visit to the Greystead Institute and we have booked again for next year so we clearly love it."

  The level of equipment and facilities are really good and we have been very comfortable. There are a couple of comments we gave though. It would be really beneficial if there was somewhere we could store and charge our electric bikes . I am sure a lot of cyclists book the institute. We did find the process of requesting servicing for the second week of our stay frustrating. We are this could be streamlined at the point of booking .

  Reviewed by Jonathan5.0★May 2024

• "Superb property!"

  ! Everything about it was excellent. We enjoyed a most pleasant stay at Greystead institute. Its fairly remote location in the beautiful Northumbrian countryside is ideal for a relaxing break. The sheep and their lambs in the field next to the house was a source of constant delight. We would thoroughly recommend Greystead institute.

  Thank you so much for your feedback. We are always looking to improve our services and after speaking with you directly, there is some tweeks that I will be looking at shortly. I do hope you come back in the future. Property Owner

  Reviewed by Eva5.0★Apr 2024

• "Maintenance grading reduced because of faulty temperature control on downstairs shower."

  It would be beneficial if a mop was provided for cleaning spills and after wet weather. Comfortable garden chairs for fine weather would be lovely. Not everyone can sit comfortably on garden benches.

  Apologies for the shower control. I was only made aware of the issue when the team arrived to clean. This was rectified at once. Thank you for your feedback I will pass this on and make some adjustments. Property Owner

  Reviewed by Angela4.7★Apr 2024

• "Lovely property and well equipped."

  Great location for exploring the area. Would definitely stay again

  Thank you so much for your lovely feedback Property Owner

  Reviewed by Rebecca5.0★Mar 2024

• "Very special, pleasurable and unique accommodation."

  A place where you can totally switch off from the world, relax and enjoy the countryside.

  Sorry for that late response. So lovely you enjoyed your stay at Greystead and hope to have you return soon Property Owner

  Reviewed by Sally5.0★Mar 2024

• "From the moment we walked through the door we were not disappointed, the cottage was amazing."

  With kielder on the doorstep and Hadrian's wall a short drive away it's the ideal place for exploring. The blackcock at falstone is highly recommended for Sunday lunch it was excellent. All in all it was perfect

  Reviewed by Ian5.0★Feb 2024

• "We had a great few days at the Greystead Institute."

  It’s beautiful and in such a fantastic rural location. The place was absolutely spotless and had everything you needed to make our stay comfortable. The biggest compliment I can pay Greystead Institute is my wife and I would happily live there. Top tip and it has absolutely nothing to do with the property - we encountered a power outage which affected the whole valley for about 3hrs - this can happen in the winter months. Having a power bank available for any mobile devices would help should you need to use the torch function within the device (there is a torch in the property but you may need more than one). I was down to about 5% battery as I had been using my phone to take photographs throughout the day and didn’t have a power bank with me.

  Thank you very much for your feedback and what a great idea ref the power bank and extra torches. We are also working on having Solar panels in the near future. Northumberland County Council work really hard to get rural areas back up and running ASAP. If you decide to stay again hopefully you will see your idea in place. Owner of Greystead Institute. Property Owner

  Reviewed by Scott5.0★Jan 2024

• "We spent two weeks in this beautiful cottage and beautiful surroundings."

  Inside everything was new and very clean. Beds especially were very comfortable. Showers were amazing. Heating was an issue as someone had pushed a floor lamp in front of the thermostat which the shade had hidden from view and set to zero. Once we discovered the thermostat the heating was substantial. Regarding the log fire we found it difficult to use as there were two sets of conflicting instructions. One in visitors book and one in log basket. Since we were staying for two weeks more than one tea towel would have been appreciated. We would definitely recommend this property. We had a lovely peaceful holiday and have booked again for a week next March. Thank you very much.

  Reviewed by Sue4.7★Oct 2023

• "Overall this is a well furnished and unique property."

  Very impressed with kitchen design and equipment. Beds very comfortable and bathrooms very functional and clean. We mastered the log burning stove but it was hard to prevent the smell of smoke which was everywhere. Could have benefited from a roll of kitchen paper and either a bigger shower mat, or a second one, to reduce the risk of slipping when leaving the shower. All in all we had a great holiday at this property in the Northumberland National Park.

  Reviewed by Ron4.7★Oct 2023

• "We had a lovely stay at the institute, it really is a delightful property, in a beautiful rural country setting, and for the money paid it represents outstanding value compared to other similar properties."

  Thank you for a lovely week at the institute.

  we are so glad you liked the property and had a lovely time in Tarset. every year we try and add features to the property and listen to our guests feedback, to help improve the accommodation at Greystead. Its also lovely to have returning guests and hope to have you back in the future. Greystead Institute Property Owner

  Reviewed by Stephen5.0★Sep 2023

• "We really enjoyed our stay at Greystead."

  When we arrived everything was tidy and spotless, warm and inviting. There was a welcome pack and bottle of wine waiting for us, which i thought was a nice touch. The cupboards were well stocked, the oven and stove top not difficult to figure out. There was also a good sized fridge with lots of room for food, and two good size freezer drawers. The house kept at the perfect temperature all week (we had a few cold rainy days and some sunny days) which we all thought rather amazing how well the underfloor heating worked. The beds were very comfy and although we used our own towels, it was nice that towels and some loo rolls were provided. There was no phone signal there, but it wasn't a problem as the internet worked well all week. We visited a lot of Hadrian's wall most days and the reservoir, i highly recommend Oceans Fish and Chips in Haltwhistle if anyone is out that way, it was amazing. Overall we had a great time and a lovely stay in Greystead Institute, i would highly recommend it.

  What lovely feedback. Thank you so much. We as owners of Greystead are so blessed to own such a lovely property and share with Guests. The property is located in a beautiful area and although its not for everyone 9 out of 10 people love it. This is why we are always improving the facilities at Greystead. Feedback is always welcome good or bad we aim to improve. Greystead Institute Property Owner

  Reviewed by Chris5.0★Sep 2023

• "A beautiful and well equipped holiday let in an idyllic location."

  Everything you could hope for was provided, fittings and furnishings were of a high quality and everything was spotless. A comfy bed and a great shower made sure the basics were taken care of. The views from the large window and the dining room reminded you just where you were. In a land of hills and sheep. Location was great too. Bellingham was just 5 minutes away - perfect for the basics and a couple of good cafes. 3 really good pubs within 3-4 miles made sure we were well fed and watered and the many walks and bike rides in the area meant we enjoyed burning off all those calories. There were only 2 downsides worth mentioning - the lack of any mobile phone signal meant relying on the broadband/wifi for calls unfortunately this was not reliable. Secondly the first floor bedroom was warm, not an issue - it was August after all, but the proximity to the road meant traffic noise could be an issue through the night.

  Thank you for your lovely feedback Greystead is in a lovely setting and sometimes depending on what network your on, making a call is best outside the back. we find it relaxing not using the phone however we understand the signal can be slow. WiFi is always best and we are hoping for cable soon. ref the road, it depends on the time of year and the log lorries coming through the villages. we stay at the property and never notice the noise. we are always looking to improve our services, so again thank you and hopefully this hasn't put you off staying again. Property Owner

  Reviewed by Grenville5.0★Aug 2023

• "Beautifully presented."

  Well equipped. Lovely rural location. Great walking/cycling. Steep spiral staircase to upstairs bedroom/en-suite and high sided bath might not suit everyone though!

  Reviewed by Colin5.0★Aug 2023

• "We had no mobile phone reception in the cottage at all!"

  There needs to be a landline installed for emergencies. Broadband was also unreliable.

  Reviewed by Libby3.4★Jul 2023

• "Clean, lots of useful equipment and advice provided, great location (eg delightful walk to Kielder Water via Falstone over the suspension bridge, near to the quick and easy EV charger in Bellingham)."

  Watching the young owls learning to fly was memorable and amusing.

  Reviewed by Dan5.0★Jul 2023

• "Amazing cottage in a beautiful location, perfect for visiting Keildor Water."

  Tastefully decorated and very comfortable. Facilities brilliant and comfortable beds, very important. Would thoroughly recommend to anyone wanting to visit the area. An amazing holiday with family. Loved sharing it with the owls!

  Thank you for your lovely feedback. We are so happy you enjoyed your stay at Greystead. Property Owner

  Reviewed by Susan5.0★Jun 2023

• "This is a place to keep quiet about because it is so soo good don't want to ..."

  This is a place to keep quiet about because it is so soo good don't want to share so we can book this place again and again placed in the right place to go everywhere excellent for everything

  We are so glad you enjoyed your stay at Greystead and its always lovely to have return guests. Thank you for your feedback and kind words. Property Owner

  Reviewed by Ian5.0★Jun 2023

• "Apart from a shortage of teaspoons and side plates this was a lovely and well ..."

  Apart from a shortage of teaspoons and side plates this was a lovely and well thought out holiday cottage with everything you need including Alexa and a lovely tennis court

  Reviewed by Jonathan4.7★May 2023

• "We stayed at the Greystead Institute in May."

  What can I say but Wow. We had an amazing stay there. The cottage is immaculate. The facilities excellent and the views were stunning. We spend most of the time we were in the cottage looking out of the conservatory at the views and lambs. The lambs were very entertaining. Bellingham is a lovely village and has a fantastic butchers , village fruit and veg shop and co op that selling just about everything. There are a few pubs you can eat and have a drink outside with your four legged friends. The cottage is in a wonderful location to Kielder forest and the coast. So much to see and do you will not be disappointed. Thank you for the welcome pack the Prosecco was a lovely touch. We will definitely be returning .

  Thank you very much for your feedback. Its so nice to have returning guests, so hope to see you again soon and thank you for recommending the local shops and pubs and Kielder. Property Owner

  Reviewed by Carole5.0★May 2023

• "Beautiful property, spotlessly clean, we enjoyed everything."

  Surrounded by sheep fields and lots to do if you want to visit the area. Thank you for a lovely stay.

  Reviewed by Colin4.7★Apr 2023

• "Fantastic accommodation, everything we needed and more, five stars for sure."

  Location great, ideal for doggy walks and good location to travel to other areas. Lots to see and do locally. Bellingham has good shops, good pubs to eat in, we had sunday carvery at the cheviot, and it was excellent, and a good Chinese takeaway. Had a fantastic evening meal at the pheasant inn, five minute drive in the kielder direction, couldn't find any fault in the three courses, the lamb was superb! Tennis court was a nice bonus, welcome pack was great, visitors information pack was very helpful. Only possible drawback was tv didnt work on free view, however didn't bother us as we brought our own amazon stick with our own apps on it, which worked and connected fine with the WiFi. To finish, I highly recommend this property, you won't find better in the area at the price, and we plan to go back soon, although I suspect it will get fully booked up quickly. Thanks for a great place to stay.

  Thank you very much for your feedback and so happy you had a lovely time and visited the local shops/Pubs. The TV can be a little temperamental as two remote control units and takes a little to get use too. The Amazon fire stick is a good idea and this will be put in by the end of April. Hope to have you back in the near future. Greystead Institute Property Owner

  Reviewed by Adrian5.0★Mar 2023

• "Lovely property and amazing area to explore."

  Thanks so much.

  Thank you for you Feedback. Its very important to us that our Guests like to return. Property Owner

  Reviewed by James5.0★Feb 2023

• "Really clean comfortable bedrooms and bathrooms and kitchen area."

  An expansive living area too and a spacious dining room conservatory. All furnishings were very clean and comfortable. I used the wood burner on the first night, but the heating comes on around 17:00 and that is very powerful so the wood burner was overkill. If you want to use the wood burner, it takes a while to get going but it's very effective once it does. I took extra kindling and fire lighters which came in handy. I just used the heating alone on the second night and even had to turn it down. It was very quiet and peaceful. The only other property in sight is the big house on the other side of the tennis court. You are fairly close to the road but I couldn't hear any road noise at all. There is a comprehensive information pack on the desk adjacent to the big window so make sure you consult this regarding any of the facilities. The big window faces south (maybe SW). This gives you a lot of light through the day and there are no curtains or blinds. This might be a problem for some. It just overlooks the hills though.

  Thank you for your lovely feedback and so glad you appreciated the beautiful views around Greystead. We can never get the heating quite right as some guests are either to Hot or to Cold. We did leave the boiler cupboard open however the controls kept getting changed and the we then experienced bad feedback as the heating was coming on at different times. The underfloor heating in both rooms are set to come on when the temperature drops and the Log burner is lovely in the cold evenings. Always good to have feedback, as we can adjust to our future guests. Greystead Institute Property Owner

  Reviewed by David5.0★Feb 2023

• "Or main issue was the heating."

  The accommodation could not be heated satisfactorily due to the size of it, the timers were not satisfactory for the time of year and freezing conditions, it was particularly cold weather, even with the log burner, which we were very glad of. After two days of our stay we found the key to the boiler on the drive. We also found that the under floor heating in the conservatory and hallway did not come on so our pre Christmas Meal was not as comfortable and cosy. I have asthma and the cold air was extreme during the nights which was also a major factor, hence uncomfortable sleeping conditions. Had we had our stay in the summer it would have been a different matter.

  Reviewed by Gill4.4★Dec 2022

• "A spectacular property."

  We were a bit worried about the property being warm enough as it has such high ceilings. But we were pleasantly surprised. Everything in this beautiful place is of the highest standard. It's very private and the area all around was covered in frost So it was very Christmasy and had some fantastic drives out. Definitely be back.

  Reviewed by Bryan5.0★Dec 2022

• "Had an amazing stay here."

  Lovely views of the countryside. Owners made us feel welcome when we arrived. Completely enclosed so our dog was completely safe. Would happily return again.

  Thank you very much for your feedback. We are so glad you had a lovely time at Greystead and hope to see you again soon. Property Owner

  Reviewed by Shaun5.0★Oct 2022

• "If you’re looking for a relaxing, quiet holiday with excellent walks near by then this is it."

  Reviewed by Alwyn5.0★Oct 2022

• "Greystead Institute is a beautiful well equipped cottage in a stunning setting."

  It was clean comfortable and well placed for lots of walking opportunities with our Siberian Husky. There are also many surrounding attractions like Keilder forest for mtn biking or walking. Housestead Roman Fort, Hadrians Wall and other Roman attractions are also close by to keep you occupied. We really enjoyed the dark skies and stunning sun rises viewed from the cottage. Thank you for a relaxing home from home experience.

  Thank you very much for your feedback. Its so important to us, that our guests have a fab time at Greystead and the surrounding countryside. Property Owner

  Reviewed by Viv5.0★Sep 2022

• "This property is one of the best I’ve ever stayed in!"

  Spotlessly clean everywhere, high quality furnishings and decoration throughout. This place is just as good as the pictures suggest! Your only neighbours are the wonderful sheep grazing in the field which provide a lovely backdrop to the countryside ambience. Reading another review I noticed they said there was noise from the road.. we were closer to a main road than I imagined and at first when we arrived, I thought it was noisy (mainly very loud motorbikes) however… once inside the Institute the noise was minimal and practically non existent if you had the tv or music on. Even sitting out on a night at the back was absolutely fine I certainly couldn’t complain. The kitchen itself provided every utensil/piece of crockery you could need. Everything was on hand. Beds were very comfortable in fact I have no complaints of any sort! The Blackcock Inn at Falstone is a must for Sunday dinner and it’s dog friendly. The food was delicious and the staff extremely friendly. We visited Kielder which was a highlight, beautiful walks (aided by a sunny warm day) which the dog loved! You don’t have to go far out of the Institute to find a walk and beautiful scenery. I will definitely be returning to the Institute again!

  Thank you so much for your feedback. We love staying at Greystead and try to have everything to hand for our guests and try to maintain the property on every visit we make. We can't take all the credit as we have some fantastic people that clean and look after the property along with maintaining the grounds. We hope to have you visit again Property Owner

  Reviewed by Katie5.0★Sep 2022

• "Really enjoyed the stay great holiday lovely lovely amazing perfect place."

  Thank you

  Reviewed by John5.0★Jul 2022

• "One of the reasons we booked Greystead institute was on the photographs when we booked it there was four sun loungers shown ."

  We went for a relaxing holiday and we thought it would have been perfect with Sun loungers. Unfortunately when we arrived there was not any thing comfortable to sit on in the garden which did spoil our holiday to a large degree as due to my health condition our holidays are for us to just relax and enjoy the wonderful countryside..

  Hi, thank you for your feedback. Very confused. Please if you can send us images as per your feedback. I have spoken with Sykes and double checked the images on their website and not showing any Sun Loungers? We took over the property this year and you may have seen images from Before we went live. If we have missed something please share. Its a shame you scored us on something we can't find. Property Owner

  Reviewed by Stanley3.8★Jul 2022

• "We had an amazing time at Greystead Institute."

  The property is stunning with beautiful surroundings. It is very comfortable with a fully equipped kitchen, plenty of logs for the fire and extra usb connection points for charging phones. Really relaxing place to stay. We loved it!

  Thank you very much for your feedback. We are always looking at improving Greystead, so our guests enjoy their stay. The cleaning company we use monitors the guest book and also feeds information back to us with regards to any changes the think we need to make. Mr & Mrs G Property Owner

  Reviewed by Lisa5.0★Jun 2022

• "Beautiful property in a beautiful location."

  Nothing more we could have asked for, every need was catered for. Would highly recommend. Will certainly return again. Perfect week - Mandy and Gary

  Thank you both for your lovely feedback. We love staying at Greystead too and try and give our guests everything that we would expect to find when staying. We are always pleased to see returning guests Property Owner

  Reviewed by Mandy5.0★Jun 2022

• "Excellent holiday retreat."

  Would definately stay again. A number of enjoyable walks were close by and the river walks in particular were delightful with plenty of wild life to enjoy. The tennis court for the energetic was a bonus as it is for the sole use of the guests. The conservatory gave us much pleasure in the evenings where we could watch the antics of the lambs in the field close by. Wonderful relaxing two weeks.

  Reviewed by George5.0★May 2022

• "Loved this property."

  Lovely spacious light filled property overlooking fields with spring lambs. Good beds,towels,linen and outrageously powerful shower. Very comfortable. Didn't care for the proximity to the tennis court. Sadly it is not mine but if it was I would develop a mixed woodland with pond etc. Huge potential. Car access is a tad difficult off the road - short drive and narrow access - but managed. B road outside the property can get busy with motor bikes and other vehicles. As a cyclist I found the motor bikes the main difficulty on the road. Didn't mind the power cut on our last night as we were packing. We had torches just in case! Overall, we loved the Institute and would book again.

  Thank you for your feedback, The road outside can be busy one day and quite the next. The beautiful countryside around Greystead is a bikers dream. As owners we stay in the property a few weeks a year and listen to our guests feedback, changing anything we can to make future guests enjoy their stay as we do. To have guests come back means we are getting things right. Thank you Property Owner

  Reviewed by Garry5.0★May 2022

• "Absolutely perfect, from the moment of walking in to the property over the "and relax" doormat we all felt at home."

  The property is a stunning conversion in a wonderful location and has everything you need. The use of the tennis court was a great bonus. We loved the walks and cycling nearby and being surrounded by newly born lambs. Would 100% recommend!

  Hi Thank you for your feedback. We are so happy you had a lovely time at Greystead and hope you return again one day. Regards Greystead Institute Property Owner

  Reviewed by Joanne5.0★Apr 2022

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