Number 43 Burnside Lodge

51 Customer Reviews

• "On arrival the accommodation had a smell coming up from the separation bathroom, so bad it was making us feel sick."

  We ended up putting disinfectant down all drains and keeping the fan on. As discussed the hot tub hadn't been cleaned on arrival. We were highly disappointed with this,especially as we have stayed at other accommodation and understand they should be emptied and refilled for all new occupants, which this hadn't. The accommodation was OK, think it needs some TLC. Feel gutted as I have never given poor feedback before.

  Reviewed by Jeanette3.1★Nov 2024

• "What a wonderful lodge thank you for letting us stay, we really enjoyed it."

  Reviewed by Poppy5.0★Oct 2024

• "We had a pleasant stay at 43 Burnside Lodge."

  It was very well equipped,and comfortable,and the location of the park itself was ideal for all area's we were interested in for our week long walking holiday. I dislike having to give any negative feedback but feel I have to mention our disappointment on the cleanliness of the lodge. Although the towels/ bedding, worktops, and bathrooms were clean(apart from the grouting on tiles in the en-suite), the lodge had a fusty smell on our arrival, and looking at the cushions on the sofas,they could do with washing. The skirting boards were really dirty throuout the lodge and there were children's handprints on most of the windows(we didn't have children there). We also had to wash most the cutlery before using them. To me,these things should be checked and cleaned where necessary. The hot tub was a great addition,and we used it most evenings,and we really appreciated the prosecco and chocolates left by the owner. But,unfortunately,we probably wouldn't book again.

  Reviewed by Catherine3.8★Sep 2024

• "Great holiday and property."

  Hot tub was used every day by daughter. Good to see it checked regularly for chlorine level. Quiet site with no problems. Plenty of attractions to see nearby.

  Reviewed by Stephanie4.7★Jul 2024

• "The lodge was lovely inside very clean and cosy, it had all the amenities you need and the beds were super comfy."

  The hot tub was fab and daily maintened but not very private but we stood the lid up to resolve that. The gifts left were a lovely touch. The play park was perfect for kids. The only little snags we had was the toilet seats in both bathrooms were a little wobbly, the showers were dismal and the smell of sewerage from the drains was not pleasant. But overall it was a perfectly situated base to explore Northumberland.

  Reviewed by David5.0★Jul 2024

• "Dust, hair, everything you touched was sticking to your hands: table, chairs, dishes, dirty shower tiles, clogged sink in the bathroom, in the second bathroom there was hair between the glass and the bath, most of them require deep cleaning, everything is only cleaned superficially, after when I entered the bedroom, I found garbage between the bed and the cabinet, the hot tub was very limited because only one level worked, the water was not the cleanest, someone checked the water every day and only added chlorine."

  .. comfortable beds and fresh bedding, fresh towels, very good gas stove, we did not use the washing machine or dishwasher. Due to the cleanliness of this house, our rating was significantly lower, as well as the feeling that we overpaid for this stay

  Reviewed by Lucja2.5★Jul 2024

• "What a wonderful lodge in a lovely setting."

  Facilities super. Short of nothing.loved the jacuzzi. Our only issues were dog hairs in lounge and a slight sewage smell outside. Would definitely return. !!!

  Reviewed by Neil4.7★Jun 2024

• "Absolutely beautiful lodge,every appliance you would need,loved the little ..."

  Absolutely beautiful lodge,every appliance you would need,loved the little personal touches, beds very comfortable ,lovely sight,would definitely book again,could I just add that we left our salt and pepper grinders in the cupboard,is there anyway you could post these back to us,we will obviously pay for postage and packaging

  I’m so pleased you enjoyed your stay and would love for you to come back. I do have your salt and pepper grinders. I have tried calling you to get your details to send them on. Or you could email them to me my email address is burnsidelodge@mail.com Property Owner

  Reviewed by Susan5.0★Jun 2024

• "We enjoyed our stay but there was a couple of things we were unhappy about."

  1. The smell outside next to our lodge. We had a green box and 4 drain holes? They stank really bad. Just a bit too close to it. 2. We found used sanitary towels in the bathroom bin. 3. The mat at the patio door was very slippy when you came in from outside. Our elderly mum slipped on it. 4. The cutlery. Because it had rounded handles and knives were blunt were very hard to use. 5. The metal pans. The handles got extremely hot when cooking. Apart from these we were very pleased with our stay. There was plenty to travel about to see. We went to Alnwick Castle, Bamburgh Castle. Would highly recommend a visit to these and to the site.

  Reviewed by Felicity4.4★Jun 2024

• "We had a lovely stay, sofas were well comfy, overall the lodge was nicely done out."

  The only thing letting it down was oven could have done with a clean and the roasting tins could do with replacing. Also the welcome booklet was falling apart, both issues could be rectified at very little cost. This is the second time we have used Sykes, this lodge was better than the one in Devon. Will definitely consider using Sykes again next year.

  Reviewed by June4.7★May 2024

• "Perfect base to explore the surrounding area."

  Lovely quiet site with the lodge in a great position beside the stream. Well equipped lodge just like home from home. Hot tub was an added bonus. Thoroughly enjoyed our stay. Thank you

  Reviewed by Rebecca5.0★May 2024

• "We thoroughly enjoyed our stay."

  The cabin was beautifully appointed, clean and comfortable. It was lovely to see the stream ( along with wildlife) off the balcony.’it was a very tranquil setting. The bottle of fizz and shortbread were lovely touches too. Wi-Fi and TV were easy to use. The hot tube was clean and easy to use and we enjoyed relaxing in it. Location wise it was just off the A1 and eat to get to Morpeth and Bamburgh and Seahouses. We would highly recommend this property to anyone visiting the area.

  Reviewed by Caitlin5.0★Apr 2024

• "The holiday home was perfect."

  Very clean, a really lovely size and Heather was very helpful with communication beforehand. The lodge itself is situated in a great location next to the river and close to the playground so perfect for our family stay. The kids absolutely loved the hot tub and it was checked and cleaned every day. The lodge provided towels, hairdryer, games in the cupboard which came in very handy on a rainy day and lots of cleaning products. The bottle of Prosecco was a lovely touch and appreciated. The holiday park is quiet and in a really handy location for exploring. All in all, we loved it and would definitely return in the future. Thanks Heather.

  Reviewed by Shannon5.0★Mar 2024

• "The owner was quick to fix a first day problem, being very apologetic about a unforeseen issue."

  A very clean and comfortable lodge. Enjoying the wine and biscuits provided by the owner. Enjoying the hot tub. All these led to a very relaxing break

  Reviewed by Geoffrey5.0★Mar 2024

• "We had a lovely stay in the lodge just a few issues nothing major but a stain on ..."

  We had a lovely stay in the lodge just a few issues nothing major but a stain on main bedroom carpet the shower in bathroom above bath wasn't in good working order and the decking needs a good clean as it was green all over obviously due to the weather but over all we thoroughly enjoyed our stay

  Reviewed by Kelly3.1★Mar 2024

• "The lodge was lovely and had everything you would need."

  The site would have benefited from a shop selling the basics,bread,milk etc The main issue for us was the noise of the diggers and tractors all day,my son is autistic, which is why I chose this quiet site and this caused him major distress, so it was very disappointing for us

  Reviewed by Angela4.4★Feb 2024

• "Everything you need for a break in the countryside."

  We all enjoyed the hot tub which overlooks the stream. Our dog was able to wander around the secure decking which was a plus as we could enjoy leaving the door open. Perfect location for trips to the sea and towns and are looking at returning as it’s ticks all the boxes for us.

  Reviewed by Richard5.0★Nov 2023

• "Fantastic weekend away."

  Everything you need is there and a lovely arrival gift of wine and chocolates. We will definitely be booking again.

  Reviewed by Leeann5.0★Nov 2023

• "Lovely accommodation Everything we needed was there."

  Hot tub was great. The site was quite but it was nice to go for a stroll over the bridge to the pub on the other site.

  Reviewed by Linda5.0★Oct 2023

• "Everything was perfect."

  Lovely cosy lodge and the hot tub was amazing, even when the weather wasn't so kind. The lodge location is good as the hot tub is quite private (if you use the hot tub cover in the right place) and gives a great view of the stars on a clear night. Good central location for visiting Northumberland. We had a very enjoyable stay and our dog loved it.

  Reviewed by Sherryl5.0★Oct 2023

• "Thoroughly enjoyed our stay ar 43 Burneside Lodge, it's was in a lovely location, dog friendly, immaculately clean."

  The whole site is spotless and well looked after. Welcome gifts of chocolates and wine which was a lovely touch. The hot tub was maintained every day. Excellent!!

  Reviewed by Kim5.0★Sep 2023

• "This lodge is beautiful, so homely and comfy, we had everything we could ask for, the hot tub was fantastic, the site is very well kept."

  In a great location too, we will definitely be back xx thankyou xx

  Reviewed by Paula5.0★Sep 2023

• "A beautiful lodge in a fabulous spot on the park which was peaceful & private."

  Home from home. The hot tub was delightful & we used it everyday at least twice. We thoroughly enjoyed our stay with our fur babies. The owners were a pleasure to deal with & we will certainly return again. Thank you.

  Reviewed by Lee5.0★Sep 2023

• "We had an amazing stay for my partners 39th Birthday,the lodge was spotless,well equipped,and so comfortable,great location,Will Definatly be back."

  Only downside was there was a wasps nest underneath the decking which I don’t think the owners are aware of? If this gets seen too we will be booking up again Many thanks

  Reviewed by Declan5.0★Aug 2023

• "We had a wonderful, relaxing holiday in this beautiful lodge and the owners were so lovely too."

  Thank you

  Reviewed by Wendy5.0★Aug 2023

• "Had a lovely time and the holiday home was central to access a lot of amazing places."

  It was really cosy, clean and well equipped which made our stay great. Loved the hot tub and the scenery back drop from the enclosed decking which was safe and great for our dog. Much appreciated the welcome pack it was a lovely surprise.

  Reviewed by Angela3.8★Jun 2023

• "Really enjoyed our stay, able to drop our cases and relax in the hot tub as soon as we arrived, its home from home."

  excellent location for touring Northumberland, site was clean and well maintained. Minor points, vacuum cleaner had to be emptied and filters cleaned before use and shower head in the main bathroom didn't work very well. however, these are very minor refinements and overall the property is fabulous and we will return without hesitation. Our dog settled in straight away too which was a bonus, he loved the enclosed veranda and was exhausted after all that running on the beautiful beaches. Thank you for the chocolates and wine, these were very welcome. We were impressed and comforted by how many dog friendly facilities there are, which meant we could eat out at ease and there was always a doggie treat awaiting. the Northumberland Arms was fab and even have a doggie menu. would highly recommend Burnside Lodge, I'm sure you will enjoy your stay as did we.

  Reviewed by Kimberley5.0★May 2023

• "Another great stay at number 43 Burnside Lodge!"

  Will definitely be returning!

  Reviewed by Sarah5.0★May 2023

• "Really enjoyed the holiday, the hot tub is very nice, plus set in a good location, asked the owners if they could turn the hot tub down!"

  ! They come in about half hour!!! Thanks

  Reviewed by Paul4.1★Apr 2023

• "Our stay at number 43 couldn’t have been any nicer, the owner of this cabin has been fully kitted it out with everything you’ll need to make your stay as comfortable as possible, the hot tub is well positioned to provided privacy only overlooked be one neighbour, the cabin overlooks the site park on the other side and is ideal for anyone with young children."

  We totally enjoyed our stay and we’re very sad to leave Gary + Paula

  Reviewed by Gary5.0★Mar 2023

• "Lovely property with great amenities, good quiet location."

  Highly recommended. Most enjoyable stay *****

  Reviewed by Harry5.0★Dec 2022

• "We had a lovely time."

  The lodge was warm, clean and comfortable and it was in a good position to visit different areas of the national park. The only thing was that in the dark it was difficult to find - the instructions to find it once you've arrived at the park could be a little more detailed (follow the park road straight on, go past the clubhouse and the play park (on the right) and it's the first lodge on the right).

  Reviewed by Samantha5.0★Dec 2022

• "Excellent stay in lovely accommodation."

  Lovely site close to A1 but feel like your away from it all at the same time. Easy access to local amenities. Hot tub was fab too. Bar on site too which is always a bonus! X

  Reviewed by Sarah5.0★Oct 2022

• "Good location, to travel around area, site clean , close to a1 , the lodge was well furnished , clean and had everything we needed , made good use of the hot tub , would visit again ."

  Reviewed by Paul4.7★Sep 2022

• "This is an excellently equipped lodge in a pleasant and quiet location."

  The beds are extremely comfortable and all the facilities are of a very high standard. The hot tub is well maintained and not overlooked, and the whole site is clean and attractive.

  Reviewed by Valerie5.0★Jul 2022

• "Wished we had stayed for longer."

  Beautifully presented lodge, fully equipped kitchen, and beds were extremely comfortable. The position on site was perfect, the hot tub and main decking area is not over looked and gets the sun all day. Very peaceful stay and the site is very well maintained. Highly recommended and would love to stay again.

  Reviewed by Cheryl5.0★Jul 2022

• "Lots of cobwebs on the decking and garden furniture."

  Bedding didn’t smell nice, sweaty smell so sprayed with dettox. An airer to dry towels would have been good. However overall lovely comfortable lodge lovely hot tub and great location. Would stay again.

  Reviewed by Kay4.1★Jun 2022

• "We really had a lively stay."

  The hot tub is in a great position. There are lots of great beaches near by. People were really friendly

  Reviewed by Beverly4.1★May 2022

• "Lovely spotlessly clean lodge with a lovely hot tub which we used every day."

  There was a little bridge we walked over with our dog so plenty walk’s and the lodge was handy for trips into Morpeth Alnwick Seahouses we would definitely consider it again.There’s a handy shop on site and it’s so peaceful it was lovely.

  Reviewed by John5.0★May 2022

• "The property exceeded our expectations, situated just by the river, a perfect ..."

  The property exceeded our expectations, situated just by the river, a perfect relaxing retreat for the whole family, we all loved the hot tub

  Reviewed by Ray5.0★May 2022

• "The photos of the lodge were spot on and a lovely welcome pack was waiting for us."

  After quickly unpacking it was straight into the hot tub to unwind. The lodge is ideally placed on the site and a little more secluded as you face the stream at the seating area and hot tub at the back.it was lovely to sit on a night and listen to the birds chirping away. Decking and fencing all round so we could let the dog out without her running off. The site was a lot bigger than we first thought we were just past the small bar / food outlet with outdoor seating and small playground and to the side of that were some steps which took you to a small lake. It was within reach to all of the beautiful beaches our favourite being Cresswell which was only 20 mins away. If you want to save room in your car get your shopping delivered we used Asda but others deliver as well.

  Reviewed by Linda5.0★May 2022

• "Arrived at The Lodge and noticed straight away how dirty and dusty the lodge was , extractor in en-suite full of dust, around kitchen units full of dust, under the two couches full of dust, bathroom toilet brush filthy."

  We phoned the owner and to her credit she came out within 15 minutes to inspect the cleanliness of the lodge and she agreed with us the contract cleaners had not done there job . The owner Heather offered to clean the lodge straight away but we had just had a long journey and wanted to settle down. Overall the lodge with the hot tub was good but the lodge needs typing up from top to bottom.

  Reviewed by Bernadette3.1★Apr 2022

• "Brilliant accommodation, easy access to all the surrounding area - very central for what we wanted."

  Can't wait to go back.

  Reviewed by Amy4.4★Apr 2022

• "We had a lovely stay lodge was great had everything we needed, nice and quiet ..."

  We had a lovely stay lodge was great had everything we needed, nice and quiet site and close to wonderful places to visit

  Reviewed by Jacqueline4.4★Apr 2022

• "Unfortunately although having the potential to be fantastic and being in a lovely location the property was tarred by a few of the following problems; we arrived to find cutlery, a plate and a coffee cup that were in the cupboards still dirty, after trying to clean out the dishwasher we found it didn't clean properly so decided to wash up by hand."

  we later found the cutlery drawer was dirty with food elements so cleaned out aswell. We reported this and had a prompt response from Heather with a beautiful hamper and a sincere apology. In regard to the hot tub we found that even though reported in an earlier review a jet in the hot tub still did not work and the water had black bits in it. A cover was missing from the remote in the bedroom ( small things but extremely frustrating and disappointing through lack of detail) also the sink in the main bathroom did not drain, there must have been a blockage but to be honest I wasn't investigating! All in all the site was beautiful location was great for exploring the area and easy to access.

  Reviewed by Emma2.5★Apr 2022

• "We had an absolutely fabulous stay, the lodge was sparkling clean when we arrived, the beds were comfortable and the hot tub was amazing."

  We will definitely stay again.

  Reviewed by Rachel5.0★Apr 2022

• "We loved the lodge its position by the stream was very relaxing as was the hot tub."

  We had everything we needed with 1 exception a hairdryer we had to go out and by one in Amble.We think that would be a good addition we never take one with us as this is the first self catering home where there wasn't one.The bottle of wine and chocs was a nice surprise.thanks again.

  Reviewed by Sandra4.7★Mar 2022

• "The lodge was very clean, lovely facilities."

  Shower and beds were a little bit small for us but that's fine. Hot tub was great but only one of the jets worked properly, parts of the hot tub looked like they had been snapped off by whoever was there previously . It was fine because it was only us two but that would have been a problem if there were four people. Great area, bridge broken on site but everything was in walking distance.

  Reviewed by Kelsey4.1★Mar 2022

• "The property is beautiful, feels very luxurious and comfortable."

  Beds are comfy and it's spacious. Hot tub was easy to work and thoroughly enjoyable with the stream running right past. Sadly there were a few negatives: - the place was filthy. It looked as though it hadn't been cleaned at all. Plates and bowls were displayed nicely on the dining table but I had to wash them all before use due to finger prints and dust. The bedroom was disgusting. Dust EVERYWHERE, even on bedside table and easy to reach areas. Around and behind the bed was horrific with some sweets on the floor and I found a massive man sized, bronze pyramid ring (hard to miss!). - All the window guards were broken away (usually these are in place to open and close as the person sees fit, but were completely removed). This made the place extremely cold but also bug infested. I'd hate to stay during summer and winter months when creepy crawlies are out and about. There were spiders and webs at every window except the door opening to the hot tub. These could really do with being repaired as not only would I not stay again due to bugs, but the cold air was constant. The sealant around the windows were also in desperate need of repair! Other than those 2 negatives, the place is very beautiful and I'd love to stay again if the window situation was repaired and the cleaning standards were raised. The place is easy to find and very peaceful. So I really loved my stay. Not much nearby, so take your own food etc.

  Reviewed by Stevie3.8★Jan 2022

• "Excellent, throughly enjoyed our stay."

  Reviewed by Richard5.0★Dec 2021

• "Very cosy and well designed lodge in a great location to visit Northumberland and it’s beautiful coasts."

  The Lodge was equipped with everything you needed which made this a home from home experience. Hot tub was amazing, all set up and ready to use on arrival. You will need a car to get out and about as nothing in walking distance other than a small venue on site which I didn’t get the opportunity to try out. Sells food and drink and a menu was provided in the lodge. We were very happy to venture out during the day and spend a very comfortable relaxing night in the lodge with a home cooked meal. Such a relaxing experience, just what we needed! Would definitely recommend and will be returning. Thanks for the welcome pack too!

  Reviewed by Gail4.7★Sep 2021

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