West Burnbank

67 Customer Reviews

• "Location excellent!"

  Lovely peaceful place to stay. Great for walks which is what we wanted holiday for.

  Reviewed by Douglas4.7★Nov 2024

• "Lovely area to stay located very well Nice bedrooms and bathrooms Kitchen ..."

  Lovely area to stay located very well Nice bedrooms and bathrooms Kitchen functional, needs ventilation when cooking cant open windows because midges and moths will come in Musty smell in front room again cant open windows to let air in We knew about the small fridge and the 32 inch tv which is not enough for such a large room If these were resolved we would come back to this property as it is in a beutifull part of the country Ans having access to change the times of the heating would be nice even though the owner would come round and change it

  Reviewed by Keith4.1★Nov 2024

• "This was a lovely cottage to stay in with stunning views from the windows."

  Spacious rooms with vintage flooring and furnishings and very clean and tidy throughout. We really enjoyed our stay here.

  Reviewed by Charlene4.7★Oct 2024

• "We had a lovely stay at West Burnbank."

  The cottage is very spacious, warm, comfortable and well equipped with amazing views of the surrounding countryside. The wildlife garden is wild and beautiful. The cottage feels quite remote (in a good way) and yet it is only a few minutes stroll to the village - we enjoyed good food and beer at the Holly Bush Inn. Scenic drives to Hadrian's Wall and other attractions but also very good walking from the cottage door so no need to use the car unless you want to.

  Reviewed by Brigit5.0★Oct 2024

• "Cottage was as expected."

  A great place to stay for exploring the North Tyne valley and Hadrians wall. The Tv set in the corner was a bit small for comfortable viewing.

  Reviewed by Mike4.4★Oct 2024

• "We had a marvellous week."

  The cottage was ideally situated and the weather was beautiful. It had all we needed.

  Reviewed by Vicki5.0★Sep 2024

• "Only slight problem was the very low deep suite"

  Reviewed by Richard4.7★Aug 2024

• "Cottage was excellent, sited at an ideal geographical place, for visiting the area."

  On a down side however there was an ice box but no freezer, also the garden was unkept and gone feral, The outside space allowed to us was very limited with no access to the terrace.

  Thank you for your feedback, I am glad you found the cottage clean and comfortable. You were informed that there was no freezer prior to your arrival so this should not have come as a surprise to you. The terrace belongs to the house next door and is not available for cottage visitors. Cottage visitors have access to a large wildlife garden, including a pond, with 6 separate seating areas around it. I'm sorry you thought the garden was feral, however as previously mentioned it is a wildlife garden, not a town garden. Paths are cut through the garden for guests to explore and see wildlife and something you may consider a weed is probably an important habitat. Property Owner

  Reviewed by Iris3.8★Aug 2024

• "We loved our stay at this cottage and wish we could have stayed longer."

  A very spacious cottage with everything you could need and it is in stunning surroundings. The kitchen is old, but clean and well equipped. My children loved the bed, but it was too soft for us.

  Reviewed by Hana4.4★Aug 2024

• "Lovely cottage in beautiful surroundings."

  No issues, great pub within easy walking.

  Reviewed by Nigel5.0★Jul 2024

• "Lovely location & ideal for walking to village for pub meals."

  Woodland walk not too far away. Bed linen & towels all clean as general cleanliness - only downside was patches of black mould & a musty smell about the place .We did enjoy our stay but won’t rush back

  Thank you for your feedback. After inspecting the property throughout I am unable to detect a musty smell, perhaps you could have opened a window during your two week stay to freshen the atmosphere inside the cottage. The small area of black mould in the alcove has been treated, thank you for making it sound like the entire cottage was mouldy. Property Owner

  Reviewed by Dirk3.4★May 2024

• "We had a really lovely stay in the cottage, it was warm and cosy and very clean."

  The setting is beautiful and the photos can't prepare you for the views from the windows which are absolutely stunning, we really didn't want to leave. The bedrooms and bathrooms are light and airy, the only slight negatives would be that the kitchen is a bit dated and the sofas are great if you have long legs as they're very deep! Overall we absolutely loved it and can't wait to be back there.

  Thank you for your feedback. I am glad you enjoyed your stay, the views are very special. I have added an armchair into the living room for those in the shorter leg department The kitchen is a little dated but it is fully functional. Property Owner

  Reviewed by Susanne4.7★May 2024

• "Overall we enjoyed our stay."

  Kitchen is a bit dated, but was as expected due to clear listing, some mold in places (but not unsurprising given age and type of building), but was otherwise clean and well maintained. I found bed to be too soft, but others had no issues. Location was wonderful.

  Reviewed by Christopher3.8★Apr 2024

• "Lovely comfortable accommodation, however,very little draw space in ground floor bedroom, plenty of hanging space though."

  Would have liked a place to put towel,dressing gown close to Bath when getting out of the shower.

  Reviewed by Gerard4.7★Mar 2024

• "This is the second time we’ve been to the cottage and we will be back"

  Hope to see you again. Property Owner

  Reviewed by Alan5.0★Mar 2024

• "We had a lovely stay."

  It was very quiet and we were not disturbed. It was a lovely touch to have biscuits, milk, tea and coffee available on arrival. The property was well appointed and had everything we needed for our weeks stay- we only went out to walk the dog (as we have visited that area of Northumberland numerous times before) plus the weather was typical for February. If going in colder times of the year I would advise to take a couple days supply of wood and kindling- (starter pack is provided) more can be picked up in Bellingham. Due to spending most of the days in the cottage relaxing and reading, the owner altered the heating times for us. We found the sofas very comfortable, facilitating a relaxed and comfortable stay. The views were lovely. The garden was a nice relaxing place to sit or just walk around- nice to see that it was left to take its natural course in winter. We left recharged and refreshed- highly recommend.

  Reviewed by Dave4.4★Feb 2024

• "Loved the property, it was so nice and comfortable, everything we needed for a relaxing holiday."

  We will definitely be back.

  Reviewed by Emma5.0★Dec 2023

• "Cottage was brilliant only 2 things need looking at."

  ..the latch to open door was very hard to move on arriving we tried for a while and actually thought we locked out....eventually it moved and we were relieved....but needed strength each time we entered...second was shower head in downstairs bathroom needs replaced as water escaped from sides not showerhead...we manage to sort it but think it temporary...I will return and would hope cottage available as it was ideal for us

  Reviewed by Elizabeth4.7★Oct 2023

• "We would Highly recommend this cottage, very comfortable, clean, cosy, great views from every room, very quiet, loved the dark skies, we would love to come back one day."

  Reviewed by Amanda Kathleen5.0★Sep 2023

• "We had a wonderful week in this beautiful cottage would love to visit again"

  Reviewed by Hazel5.0★Sep 2023

• "As before we spent a lovely week here."

  The peace and quiet is delightful.The beds are very comfortable and the nature garden is a delight. The only little niggle is that the upper window in the back window in the living room doesn’t fit properly.This was particularly noticeable during Storm Nigel! The whole situation of the house is perfect in beautiful country and within reach of many places of interest.

  Reviewed by Carolyn4.7★Sep 2023

• "The cottage was lovely apart from the damp and mould in the living room and the garden was quite overgrown (as someone who enjoys gardening this did spoil my enjoyment of the garden)."

  We didn't realise there were apartments nearby, the listing sounded like it was on its own. Other than birds, sheep and rabbits we didn't see any wildlife such as red squirrels or badgers which we thought were plentiful from the listing. The location is great for exploring but the damp and mould in the room has put us off coming again. If any family members had asthma this would have been a real problem. The owner was very helpful in putting the heating on when I contacted her which we were grateful for.

  Thank you for your feedback. The garden is a wildlife garden which means at certain times of the year we are unable to keep it as neat and tidy as a normal garden would be kept. Your visit unfortunately coincided with one of these times as it was caterpillar and dragonfly hatching season. The wet summer has meant that the garden has grown a lot! Much more than normal. The wildlife is there, badgers and red squirrels live in the drive and are often spotted by myself and the local farmers. I'm sorry you didn't see them, but they are shy creatures and cannot be produced on demand. The other residents who share the drive are all there to enjoy the tranquility of the area and there are never any problems with noise. The alcove window in the living room is always colder than the rest of the room which occasionally causes a problem when warm air hits the cold wall, it is something that we are actively looking for a solution to. The 150 year old cottage is a beautiful holiday home which anyone would be lucky to visit. Property Owner

  Reviewed by Michelle3.1★Aug 2023

• "What a wonderful find!"

  The perfect place to get away from it all. The property was spacious, comfortable and best of all stunning views - we never tired of looking out at that breath-taking scenery! Plenty of walks on the doorstep and easy drives to memorable attractions. And we had no problem with opening the key safe! Thank you so much. We'll be back!

  Reviewed by Annie5.0★Jul 2023

• "A delightful cottage in beautiful surroundings."

  Stunning views from every window. Downstairs bath very spacious and great for a good soak. Pub very near in Greenhaugh and Bellingham is a lovely place to explore. All in all a fantastic holiday and a residence I would like to return to at some time in the future. Highly recommended. (After entering the code I found the key safe very difficult to open and in the end resorted to using a coin to lift the cover to the keys.)

  Reviewed by Roger5.0★Jul 2023

• "Had difficulty getting into the key safe on arrival, after that we enjoyed our stay, would have been nice to have had breakfast outside but the table was dirty and overgrown but that's being very critical overall it was very well equiped,clean and comfortable."

  Reviewed by Andre4.7★Jun 2023

• "A wonderful, comfortable holiday home in stunning surroundings, but also close to Bellingham shops - gorgeous views out of every window - cosy in the winter too as we have stayed there in October, well fitted property with everything you need - lovely place we would highly recommend staying there."

  Reviewed by Carole5.0★May 2023

• "A really amazing spot."

  So peaceful it was just what I needed. The house is great, very spacious and comfortable. Could possibly do with some curtains or blinds on the small windows for the main bedroom but other than that was great. Thank you

  Reviewed by Alex4.7★May 2023

• "This was my second visit to West Burnbank and just as enjoyable as my first the previous year."

  The cottage is very comfortable and an excellent base for exploring a lovely part of the country.

  Reviewed by Clive5.0★May 2023

• "Lovely location, friendly caretaker - sorted heating and hot water quickly when requested."

  Would have preferred to be able to control heating ourselves as we got too hot at times. Peaceful and remote area. Beds very comfy, however sofas are dated and uncomfortable. Multi fuel burner not big enough to heat the size of room. Needs a mop and bucket in the wet room and some oven gloves. Otherwise everything we needed was provided, loved the clothes airer in kitchen and the stone armchair and table outside! Butchers, giftshop and bookshop in Bellingham worth a visit. COOP handy too. Overall a good cottage.

  Thank you for your feedback. I am confused that you found the cottage to be too hot as you asked the caretaker to extend the heating times by several hours. All the radiators in the cottage have individual thermostats and can be turned down, or you could have asked for the heating times to be reduced, it would have been no problem to accommodate your preferences. Oven gloves and a mop and bucket could also have been provided for you if you had requested them. The multi fuel burner is the size recommended for the room by the company who installed it. I'm sorry you didn't find the couches comfortable, most people do. I am glad you liked the stone chair and table outside, it was created in lockdown by my daughter. Property Owner

  Reviewed by Alice3.4★Apr 2023

• "The cottage was very spacious and well equipped and comfortable."

  The bed upstairs was just right for us. I loved the downstairs bath, it was huge and was lovely to have a long soak after a day of walking. Great pub in walking distance where we enjoyed an evening meal and very friendly locals. The TV is a little on the small side but didn't effect our enjoyment of our holiday. Was great to have a cup of tea in the morning al fresco and be looking out onto beautiful countryside. A very peaceful and enjoyable break.

  Reviewed by Caroline4.7★Apr 2023

• "Thank you for a lovely holiday."

  The location of the cottage is perfect, it was very quiet and had beautiful views. The cottage is really cute and has lots of interesting features and decor. We found it very relaxing and would definitely recommend it. It’s also close to Kielder and Hadrian’s wall.

  Reviewed by Katharine5.0★Apr 2023

• "This is by far the best cottage we have stayed in we enjoyed it so much we have ..."

  This is by far the best cottage we have stayed in we enjoyed it so much we have already booked for next March from Alan and Dawn

  Reviewed by Alan5.0★Mar 2023

• "Weather was very cold, the Cottage heating struggled to cope."

  Thank you for your feedback. It transpired that the cottage heating had a faulty zone valve which caused the heating to occasionally switch itself off when it was supposed to be on. This has been fixed and the cottage is now toasty and warm in all weathers once again. Property Owner

  Reviewed by Malcolm4.4★Jan 2023

• "What a wonderful cottage - so comfortable, clean and spacious, the views from the windows are spectacular, everything was really lovely and we had such an amazing time."

  Reviewed by Carole5.0★Oct 2022

• "The property is beautifully situated with glorious views from every window."

  It truly is a home from home with excellent and comprehensive furnishings, fittings and decor. We followed the advice in a previous review that suggested taking a washing up bowl and oven gloves, both of whi h were useful. The listing shows a washer drier being available, but it appeared only to be a washing machine. We particularly enjoyed being able to walk from the cottage and found the local pub very welcoming. The wildlife garden and bird feeding station were a real bonus, but looked a little unloved due to an upturned wheelbarrow and a couple of old garden ornaments discarded under a tree. Despite this we spent a lot of time admiring the views, the pond and the birds. The cottage garden is not currently available " due to covid". Despite these small niggles we absolutely loved our stay and hope to return.

  Reviewed by Helen4.7★Aug 2022

• "Very comfortable and well equipped and in a lovely location."

  I would happily stay at West Burnbank again.

  Reviewed by Clive5.0★Jul 2022

• "A spacious comfortable cottage in a very quiet rural area."

  Situated in a courtyard with a few other properties. Overall we were very happy with our stay. The only thing to mention is the outside seating area, which is only allowed in the wild life area so ignore photo 2 as this is no longer available. The kitchen was well equipped, maybe a washing up bowl and oven gloves would be useful. We only used the downstairs bedroom which was spacious with a large and very comfy bed. Good base for touring this lovely county. Lindisfarne, Bamburgh, Cragside and Housesteads all well worth a visit.

  Reviewed by Milly4.4★Jun 2022

• "The house is very spacious and in a beautiful setting."

  The wildlife garden is so peaceful and a great place to bird watch. We had everything we needed and had easy access to Kielder Water Thank you

  Reviewed by Marie4.4★Jun 2022

• "Lovely rural location, cottage clean and well equipped."

  Upstairs bedroom really large with quirky layout with steps between bedroom and dressing area, and between bedroom and wet room. Some sloping ceilings. Downstairs good sized second bedroom and bathroom. Steps from hall into large sitting room with dining table. Great views over the surrounding countryside. As weather was poor we asked for heating times to be extended and this was no trouble. Wifi was especially valued given the lack of signal for phones.

  Reviewed by Carol5.0★May 2022

• "This is not negative feedback but a suggestion - the wet room upstairs is lovely but having a shower drenches the whole room so you need flip flops or similar to use the toilet and sink afterwards, even using the blade provided to get rid of the water and having the window open for an hour or so does not dry the floor."

  Perhaps a cloth or sponge to help soak up the surplus would be a good idea.

  Reviewed by Janet5.0★May 2022

• "This was a lovely experience in all ways."

  The setting is so natural with wonderful views and the cottage is so well appointed and comfortable.The only small grumble is that it was very cold weather while we were there and the heating could not be adjusted by us.However overall the place is great if you like remote which we do.Booked again already

  Reviewed by Carolyn5.0★Mar 2022

• "Kitchen smelt of cooking when we arrived, extracter fan required."

  Log burner would not draw, we had to fix it. Key lock wouldn't open on arrival and could not get a phone signal. Radiators in lounge inadequate for size of room. Comfortable beds. All areas very clean. Views from all windows spectacular. An excellent base to explore the local area.

  Reviewed by Sue4.1★Mar 2022

• "Lovely Cottage for our Xmas break."

  Wonderful fire and well appointed.

  Reviewed by Helen5.0★Dec 2021

• "Lovely house, very clean, high quality fixtures and fittings, beautiful setting."

  Would highly recommend

  Reviewed by Julia4.7★Oct 2021

• "The cottage is situated in a very quiet and picturesque part of the world."

  Nearby Bellingham has life's essentials like a Co-op, Butcher, Baker and Chinese takeaway. One or two really good eating places like Riverdale Hall Hotel and The Boe Rigg. Good snacks at Rocky Road and in the trains at the Heritage Centre. In addition to the glorious countryside, it was such a joy to drive on virtually empty roads (but we were there in late September and early October).

  Reviewed by Roger5.0★Sep 2021

• "Lovely cottage, was 2 of us but would easily be comortable for 2 couples, lovely bathrooms and bedrooms."

  Great walking location too.

  Reviewed by Christina5.0★Sep 2021

• "Fab cottage, so clean and we had a very relaxing time."

  We'd definitely return. Loved the white fluffy towels, huge bath and wetroom, comfy bed, cosy log burner. Limited WiFi in the lounge but that helped us switch off even more! Beautiful garden and views from lounge and bedrooms. Had a very tranquil sit with a cup of tea near the pond with a good book. Very close to Kielder Forest and fab local pub few mins walk away. Thanks to Sharon for the sweet peas, so fragrant

  Reviewed by Andrew5.0★Aug 2021

• "Beautiful location, wonderful host."

  I’d highly recommend a getaway here.

  Reviewed by Alice5.0★Aug 2021

• "Lovely setting."

  Very comfortable matress. Wifi mildly troublesome. Asked for a larger cafetière. Supplied very promptly.

  Reviewed by Rachel4.4★Jul 2021

• "A very comfortable stay in lovely accommodation."

  Great location for wonderful walks, local history and Hadrian's Wall. Local pub was very friendly and served delicious food. Thoroughly recommended.

  Reviewed by Claire5.0★Jul 2021

• "Spacious , beautifully presented accommodation , with great views ."

  Nice welcome pack and fresh flowers left by host Sharon . Had a great meal in village pub , which was within easy walking distance . Well situated for visiting Kielder and other local attractions .

  Reviewed by Jo5.0★Jul 2021

• "Made very welcome by our host on arrival."

  Cottage extremely clean and comfortable. Wonderful views all round. We will definitely book for a return visit.

  Reviewed by David5.0★May 2021

• "We had a fantastic holiday."

  The cottage is in a very secluded spot and we enjoyed some of the walks in the local area as well as visting Keilder and Cragside. The host lives on site and was very friendly, approachable and helpful. Little touches, such a vase of flowers, welcomed us into the cottage. I was disappointed that there is no freezer. It would be helpful to put this in the listing. The kitchen is fitted out with modern easy to use appliances. The cottage is very spacious throughout with generously proportioned sofas. There is plenty of storage space. There was always plenty of hot water and the heating was appropriate for the time of year.

  Reviewed by Lynda4.7★May 2021

• "Had a fabulous holiday at West Burnbank."

  Can't recommend this cottage highly enough. Surrounded by beautiful endless countryside & with a very spacious private garden, amazing views from every window & equipped with everything you could possibly need for a cosy & comfortable stay. The photos do not do it justice. Much more spacious than we expected. Sharon, the property manager who lives next door, was extremely friendly & helpful without being intrusive. A slight problem with the heating was resolved & Sharon made sure we were supplied with extra logs for the burner to keep us warm! The cottage is perfect if you want peace & tranquility, walks from your front door, a pub down the road & endless Northumbrian attractions just a short drive away. Great for doggies too - our little terrier was made very welcome!

  Reviewed by Adrienne5.0★Apr 2021

• "We had a lovely peaceful stay in the cottage surrounded by stunning countryside with visits from lots of birds at the feeding station, rabbits and ducks and even a sparrow hawk!"

  The gardens are lovely and the owners were very good and obliging even when we locked ourselves out! Lovely fresh flowers to welcome us along with milk in the fridge and other welcome goodies! A beautiful cottage which we can recommend and which we hope to re visit again sometime. Thank you so much.

  Reviewed by Susan5.0★Apr 2021

• "Cottage in lovely setting, but technical equipment not as advertised."

  Wi-fi only available in downstairs bedroom next to owners house. Also Smart TV not connected to internet, and only available for a couple of hours each day as picture continually pixilated. Description of facilities very misleading.

  Many thanks for your feedback. Regrettably we were not aware that the wifi booster plug had malfunctioned at the time, and as the smart TV runs off the internet this also impacted the TV We do provide two contact numbers on the pre arrival email and Sykes also has a dedicated helpline for people in properties. We also live nearby and if we or Sykes had known about the issue, we would of course have resolved it immediately. We can confirm that the wifi booster plug is now working perfectly again. Property Owner

  Reviewed by Kenneth2.8★Sep 2020

• "Lovely holiday cottage well furnished n very clean Situated in beautiful secluded spot with lovely sweeping views of countryside But walking distance to pub and easy drive to Bellingham with local shops including butcher, Co-op, etc."

  Only slight problem no curtains or blinds to small windows in upstairs bedroom so had to try and cover to keep out early morning light but this may not bother others at all! Plenty big enough for 4 adults and a child. We always find Sykes descriptions spot on and can be relied on.

  Reviewed by Glenda5.0★Sep 2020

• "Very comfortable cottage in a stunning location."

  Easy walk to a local pub with beer garden and good food.

  Reviewed by Joyce5.0★Jul 2020

• "The cottage is in a beautiful location."

  It was just what we wanted, peace and quiet in a beautiful place. Lots of wonderful walks straight from the cottage, a place to refresh and unwind. The cottage itself is fabulous, the pictures do not do it justice. The views from the cottage are spectacular. We loved our stay at West Burnbank. Thank you for sharing your home.

  Reviewed by Clare4.4★Dec 2019

• "The cottage was stunning."

  It was well maintained and decorated, very spacious but still very homely and the views were fabulous. Sharon has provided everything you could need to have a great stay in her cottage. We just wished we'd booked for longer

  Reviewed by Jacqui5.0★Oct 2019

• "This is a lovely comfortable cottage with spectacular views in an area with wonderful scenery and within easy distance of lots of interesting places."

  A very welcoming owner, a beautiful garden to explore. If you like being away from it all, this is the place - so peaceful.

  Reviewed by Rodney5.0★Sep 2019

• "Great location well of the beaten track, but easy to walk to the local pub."

  The village of Bellingham has everything you could want and only approx five miles away. We will go back as we were made to feel at home with all the locals and the owner and her family

  Reviewed by William5.0★Sep 2019

• "This cottage is really welcoming and has everything you need for a wonderful holiday."

  The views are amazing and it's in a beautiful setting. It's spotlessly clean, we enjoyed our stay so much we rebooked it again for next year. Thank you.

  Reviewed by Brenda5.0★Aug 2019

• "The house was immaculate, the photos don’t do it justice."

  The beds were so comfortable as was the bedding and towels provided. The views were incredible, the weather not so much but that was expected :-) The owner provided everything we needed and more. So lovely to see someone has really thought about their customers. We didn’t want to leave! Thank you

  Reviewed by Ian5.0★Aug 2019

• "Welcome conversation with the owner was ideal and allowed us to ask some questions and receive some handy information."

  The welcome bottle of Prosecco, crisps and cookies was kindly received. The garden was a real surprise, since it was maintained to a very high standard and a joy to experience. The view from the garden was sublime and very relaxing since it overlooked the sheep and cows grazing in the field below. We felt that we had privacy in the garden which was very important to us. The house was very clean and all amenities provided were in good condition. The beds were super comfy too and a good nights sleep enjoyed by all. The location was superb being away from traffic and any noise, which gave the feeling of a retreat feel to the cottage. The local public house was only a short walk away too! May be 15 minutes each way. Kielder Water was only 15-20 minutes drive away. Overall we experienced a very restful and peaceful holiday experience and would definitely book here again.

  Reviewed by Adam5.0★Aug 2019

• "Beautiful cottage."

  Quality of beds and bedding excellent. So clean and spacious. Beautiful gardens and views over the pastures. Very tranquil setting. Owner on hand for any queries and always happy to help. Overall we enjoyed staying there. Wish the owner a great success with future bookings.

  Reviewed by Dennise5.0★Jun 2019

• "An idyllic location with panoramic views of open countryside."

  Well presented accommodations with a very warm welcoming feel.

  Reviewed by Jonathan5.0★Apr 2019

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