The Old Sweet Shop

38 Customer Reviews

• "My family and I had a lovely stay at The Old Sweetshop which is very spacious with large rooms and is very comfortable having enough seating for a large family."

  The kitchen has everything you need for meal preparation and we loved the large range. Children are well catered for with plenty of games and even our dog had a bed and blanket! We were greeted with a lovely welcome basket which was a nice touch. I would highly recommend this property for a stay in Alnwick.

  Reviewed by Patricia5.0★Oct 2024

• "Really enjoyed our stay."

  Location ideal, cottage had everything we needed for 4 adults and 1 dog. We also had to contact the owner for a couple of things, nothing was too much trouble at all. Would highly recommend, thanks for an enjoyable week.

  Reviewed by Rosamund5.0★Sep 2024

• "This is a lovely house - great location, perfectly clean, well equipped & would comfortably accommodate 8 people."

  (Just 4 of us). Unfortunately only one of the three showers was fully usable - top floor is “out of order” & middle floor shower-head doesn’t stay in place so needed to be handheld. Ground floor shower is very good. We’d all stay again & recommend the Old Sweeetshop as a very good holiday home from which to explore the amazing Northumberland coast.

  Thank you for taking the time to provide feedback and your kind words. I'm sorry that you found the showers were not useable- I was unaware of this. I always provide my mobile number in the welcome pack for guests to contact me regarding problems like this. I will arrange for a new holder for the shower to keep the head in position and investigate fully the problem you had with the top floor. Apologies about this and thank you for bringing it to my attention. Best wishes. Alison Property Owner

  Reviewed by Roz4.7★Sep 2024

• "We loved this holiday."

  Booking with Sykes was really easy, communication with Alison was great and The Old Sweet Shop is very comfortable - huge yet cosy and welcoming. Lots of space to spread out in and the selection of board games was brilliant. Street parking was easy, we parked in the lane behind the house with no problems. The welcome basket was such a lovey touch and the two local shops are so handy. The August evenings were surprisingly chilly so we thoroughly enjoyed the stove in the lounge (entirely unnecessary, the heating was great but there is a special comfort in a real fire). Alnwick is a lovely place to visit, so much to see and do within walking distance and then the beach and countryside are really close. We didn't use it but the hop on/off local attractions bus seemed like a great idea, especially if you're not used to the hills. Our family are planning their return visit!

  Thank you for your very kind feedback. I'm so glad you had a great holiday and enjoyed everything Northumberland has to offer. We are planning to bring even more board games to the house soon and also some new toys/books for our younger guests to play with on the rainier days Alnwick sometimes gets. Thanks again. Alison Property Owner

  Reviewed by Rebecca5.0★Aug 2024

• "My family and I have spent many holidays in the UK."

  .. This property is one of the nicest we have stayed in. It really is a home from home and there was not one thing that was missing. The house is roomy and comfortable and the location of the property is a 10 minutes walk into the town and attraction. Communication from Alison was great and the welcome basket was a lovely touch. Off road parking was lovely and having a shop next door was handy. The road noise was not an issue and was not noticed. Lastly the beds were comfy and we slept well. Thank you for a lovely property and making a good holiday great ❤️

  Thank you for your lovely feedback and also flexibility when our handyman had to pay a visit! I'm so glad you had a good time in Alnwick and found everything you needed at the house. Good luck with your plans for the future and thanks again for staying at The Old Sweet Shop. Property Owner

  Reviewed by Simon5.0★Aug 2024

• "This was a great house for a group of friends."

  We were on a cycling weekend and there are lots of routes from Alnwick into beautiful surroundings places. The house is so roomy and we loved the comfy living room and separate dining room with huge table. The owner warned us about the water pressure not being great on the top floor but there are two other showers that work perfectly and an enormous bath on the top floor. The mattress on one of the double beds was a little thin and not as comfortable as the other beds ( all the others were great) . We had a wonderful stay at the old sweet shop and would definitely book again. We felt a little chased out by cleaners on Monday morning. They parked up in the alley as we were packing at 9.30. We were not due out until 10. They were knocking on the door bang on 10. We were done but felt a little hassled. This did not spoil our stay in this fabulous house. We really enjoyed it.

  Thank you for your lovely feedback and also for the points you mentioned that could have made your stay better; I will be addressing all of them in the hope that all future guests find everything comfortable and more relaxed. I hope your cycling went well and you enjoyed some of the delicious food Alnwick has to offer guilt free. Best wishes. Alison Property Owner

  Reviewed by Joanne4.1★Jun 2024

• "The cottage was lovely, very spacious and one of the best equipped we’ve ever stayed in!"

  there was even a bed & blanket for the dog. In one room there was a huge selection of toys which was greatly appreciated. It was very clean with plenty of available cleaning products for us to use along with spare dishwasher tablets. There were other essentials like tea & coffee, salt & pepper etc left for us too. Communication & instructions from the owner before had were both very clear & good which enabled us to get to and into the house with no problems.

  Thank you for taking the time to give feedback and your kind words. I'm glad you had a good stay and found all the things necessary in the house. We've found the games are quite handy for rainy days/ when kids need distracted! Property Owner

  Reviewed by Sarah5.0★Apr 2024

• "As a family of grandparents, children and grandchildren we all thoroughly enjoyed our stay at The Old Sweet Shop, which is a lovely spacious comfortable house, within an excellent location."

  We would certainly return.

  Thank you for your kind words. We are delighted that you chose to stay at The Old Sweet Shop with your family and you found everything comfortable. Kind regards, Alison Property Owner

  Reviewed by Jacqueline5.0★Apr 2024

• "Lovely stay here at the old sweet shop!"

  Will definitely stay again! Clean and tidy which is a must for me! Recommend the dirty bottles for food. Thanks for having us! Lesley and family.

  Thank you for your kind words. We have a wonderful cleaning team who take pride in their work so they will be delighted to hear your feedback. Thanks again. Property Owner

  Reviewed by Lesley5.0★Mar 2024

• "Lovely lovely property !"

  My family and I had an amazing time ! It was just what we needed. Thank you to Alison the property owner who was so accommodating to us when we needed to change our booking twice ! Also thank you to Sykes for your help and understanding .

  Thank you for your feedback and I'm so glad you were able to enjoy family time together. Property Owner

  Reviewed by Karen5.0★Mar 2024

• "Firstly i have to say the host is excellent and very responsive."

  Great property, very spacious, very clean and tidy. Had everything we needed for our stay. Great location for getting about the area.

  Thank you for your feedback, it is much appreciated. Property Owner

  Reviewed by Michael5.0★Feb 2024

• "We have stayed here numerous times."

  Love this place, has everything we need for a great comfortable stay. Very responsive host, who looked after us very well, thank you Alison. Lovely welcome basket, great comfortable beds, very clean throughout. Highly recommended. will return.

  Thank you very much for your feedback. Both Neil and I were delighted by your return bookings and look forwards to welcoming you in the future should you need to return to Alnwick. Property Owner

  Reviewed by Michael5.0★Jan 2024

• "Second visit to this property, really enjoyed our stay."

  Great house with everything you would need for your stay. Very clean and comfortable. Excellent location for getting about to Alnwick and the coast. We will be back

  Reviewed by Michael5.0★Jan 2024

• "Great place to stay."

  Very clean and tidy, it had everything we needed for our stay. Good comfortable beds and lovely bed linen. Great location.

  Reviewed by Michael5.0★Jan 2024

• "A top property within walking distance of everything you could need!"

  The house was extremely well laid out with more than enough room for a large family gathering. Excellent kitchen and facilities throughout. Would definitely recommend

  Thank you for your kind words. We are delighted you enjoyed your stay at The Old Sweet Shop. Best wishes. Alison Property Owner

  Reviewed by Michael5.0★Dec 2023

• "The property exceeded expectations !"

  The property was gulley equipped with everything you would expect and more. The furnishings and fittings were well maintained. The beds were extremely comfortable with the bedding being of a very high quality you would expect to find in a 5* hotel Alison (owner) communication was over and above and it was very much welcome even though we did not need to contact, our group felt we wanted to give her our feedback on how fabulous her house was

  Reviewed by Michele5.0★Dec 2023

• "Enjoyed our stay very much."

  A beautiful house. Ideally situated for Barter Books and exploring Alnwick on foot. Also for scenic drives to Cragside and the coast or bus trips. Very spacious comfortable house with thoughtful details. Already planning another visit.

  Reviewed by Stephanie5.0★Nov 2023

• "Beautiful property and very comfortable."

  Well equipped kitchen. Good sized fridge/freezer. Very comfortable beds. Wood for burner can be bought locally. Parking is very close to the property. Noise from street was hardly noticed. Perfect location. I would definitely recommend this property.

  Thank you for your kind words, they are much appreciated. Based on some guest feedback we replaced our fridge freezer earlier in the year for a bigger version so I'm glad you found it appropriately sized for your group. We are always looking to improve our guest's experience when they stay at the Old Sweet Shop. Best wishes. Alison Property Owner

  Reviewed by Sarah5.0★Oct 2023

• "This is one of the best holiday homes we've stayed in Its very spacious, ..."

  This is one of the best holiday homes we've stayed in Its very spacious, comfortable, well equipped and spotlessly clean, the photos don’t do it justice regarding the space available Very comfortable beds and quiet neighbourhood The position couldn’t be better to explore Alnwick and the surrounding area and there are shops very nearby for essentials Really good communication from the owner

  Thank you so much for your very kind feedback. We are very fortunate to have a wonderful cleaner who has very high standards. I'm glad you found everything comfortable and made use of the local shops for essentials; we are very fortunate to have so being close by. Best wishes. Alison Property Owner

  Reviewed by Mary5.0★Oct 2023

• "Just perfect, gorgeous warm house."

  Exceeded all expectations. Much larger than we thought which was brilliant for our family. Emails from Host/Sykes regarding the property were really helpful and accurate. Folder in the kitchen .. invaluable help. Host have thought of everything to make your holiday relaxing. Location is near all amenities/attractions and parking was easy.

  Thank you for your kind words; we really appreciate them and are so glad to hear that you enjoyed your holiday. We try to keep our information folder as up to date as possible so pleased to hear it is of good use. Best wishes. Alison and Neil Property Owner

  Reviewed by Wendy5.0★Sep 2023

• "We had a wonderful time in spite of the awful weather."

  The property is fantastic in most respects and very comfortable. Beds and pillows very comfortable. Kitchen is very well equipped. The only thing I recommend here is a fruit/lemon squeezer. The fridge in the kitchen is far too small even for a stay of five nights - needs to be twice the size. We could not get any heating to come on and this was a major problem as the weather was so cold for July. We followed all the instructions but the boiler did not come on. There was not enough toilet paper for a family of 8 for five nights and the quality of the paper was very poor. These are fairly minor points but we believe they need to be addressed to make this property a truly five star experience. Finally, can we say a very big thanks from all the family. We would definitely recommend and would stay again.

  Thank you for your kind words and constructive feedback. The weather was really rotten when you are visiting, but I'm glad you still managed to make the most of your time in Alnwick. We now have a larger American style fridge freezer in the property and I will look into getting a fruit/lemon squeeze. I have passed on to our cleaning team your feedback re. toilet paper. I'm sorry that you struggled to get the heating working. It is normally a case of pressing the up button on the thermostat in the hall to increase the temperature, without having to touch the boiler. I will review our instruction manual to make this as clear as possible, but please remember our contact numbers are included in the information folder for problems like this. Thanks again. Property Owner

  Reviewed by Martin4.4★Jul 2023

• "We were a group of friends staying for the weekend to do the Macmillan Mighty Hike."

  The property was ideally located in central Alnwick, very clean (it accepts pets but you would never know) and super comfortable. The owner communicated really well, (currently a broken shower on the top floor, but with two others in the house this did not bother us). I would definitely stay here again, thank you!

  Reviewed by Emma5.0★Jul 2023

• "It was an excellent property for 8 people to stay in without being on top of one another."

  The house was very clean, we all agreed the beds were comfortable and it was in a great location for walking to nearby pubs and restaurants and for generally exploring Alnwick.

  Reviewed by Julie5.0★Jul 2023

• "The property owner warned us in advance of a problem with the top floor shower beyond her control, which we managed."

  The property was ideal for all guests, well equipped, and well situated.

  Thank you for your kind words and managing without the shower. I'm glad you enjoyed your time at The Old Sweet Shop. Property Owner

  Reviewed by Joseph5.0★Jun 2023

• "First class accommodation with a special welcome for families."

  It is well placed to walk to the famous Barters bookshop and of course the fabulous Alnwick Castle and gardens.

  Thank you for your very kind feedback. Catering for all the family is very important to us, so glad the kids enjoyed the toys (and more likely the sweets!). Property Owner

  Reviewed by Alfred5.0★May 2023

• "We had a very good stay at the old sweet shop - the property and facilities were excellent and the location worked very well ."

  Thank you for choosing to stay at the Old Sweet Shop and for taking the time to provide feedback. I'm glad you all had a good time for your family get together. Property Owner

  Reviewed by Barbara5.0★Apr 2023

• "We loved this holiday home."

  Very comfortable and warm and suitable for family groups. Location is good for attractions in Alnwick so no need to drive. The owner advised us of the maintenance work that had not been completed before our visit. Some lovely local businesses to support too. Local people were all very friendly and chatty.

  Thank you for your kind response. Alnwick had some lovely independent small businesses and it is wonderful that you had the time to visit and support them; it is always appreciated. Property Owner

  Reviewed by Andy5.0★Mar 2023

• "Absolutely brilliant property."

  Amazing communication with host, great facilities and spot on location. We stayed here with our family for our wedding and it will forever be memorable as being a great place to stay. 100% recommend.

  Thank you for your kind words. We hope you had a wonderful wedding and wish you many years of happiness together. Property Owner

  Reviewed by Ciaran5.0★Mar 2023

• "We had a lovely time in the Old Sweet Shop."

  It was the perfect size for a family of 7. The kitchen was very well equipped. We had everything we needed to prepare our meals. We are happy we found this gem.

  Reviewed by Andree5.0★Dec 2022

• "A super large home for which 6 adults, 1 baby and 1 dog enjoyed a fab week."

  Lots of space to spread out. The kitchen was very well fitted out with everything you could need to cook with. Location was amazing as just a stroll into town.

  Reviewed by Rebecca5.0★Nov 2022

• "A very well appointed and comfortable house with quality bedding and fixtures."

  Absolutely spotless! There was nothing we could have wanted for. (Apart from better weather). Nice welcome basket of scones and other goodies and our dog appreciated the bag of treats. Great location for touring the area. We would very much like to return and highly recommend this holiday home. Thank you Alison.

  Reviewed by Margaret5.0★Nov 2022

• "Very nice place to stay home from home will definitely be back to stay at this amazing place many thanks Gary & Sybil."

  Thank you for your kind words. We look forwards to seeing you again. Property Owner

  Reviewed by Gary5.0★Nov 2022

• "Really fabulous house- LOTS of space, very well equipped- a real home from home."

  Loved all the handy extras like plastic plates for kids and board games. Great base to walk into Alnwick and to the gardens and castle. Property owner really helpful and attentive.

  Reviewed by Katie5.0★Oct 2022

• "Absolutely fabulous property."

  Well appointed and immaculately clean. All the rooms are nice but the lounge in particular was such a welcoming and relaxing place to spend time. Lovely welcome pack too. Couldn't recommend enough.

  Reviewed by Ivor5.0★Oct 2022

• "Such a lovely, warm and well appointed property, very convenient for walking to the town centre and other attractions."

  The “ welcome pack” was greatly received by us and the dog. The beds were extremely comfortable with lovely bed linen and fluffy towels. I celebrated a special birthday there with the family and it was just perfect. Can’t fault it at all.

  Thank you for your lovely feedback. I'm really pleased to hear that you were able to enjoy your birthday with family and that you had a great time. We have tried to make the house as comfy as possible so you can relax after a busy day and enjoy the company of the people you are with. Property Owner

  Reviewed by Kate5.0★Sep 2022

• "Wonderful! The property was fantastic and had everything you could possibly need."

  Alnwick itself is lovely, the castle and garden are a great day out for all the family and are only a stones throw away. The property was in a fantastic location to go off exploring Northumberland and then coke back for a good nights rest in a very comfortable bed!

  Thank you for your kind words. We agree that Alnwick is lovely and we are so fortunate to have so much beauty close to us. We have worked hard to try to make the property like a 'home from home' so this feedback means a lot. Thank you again. Property Owner

  Reviewed by Chelsea5.0★Aug 2022

• "House was great -it's a real central location in Alnwick -in a fairly busy area but that's to be expected The accommodation suited us -myself and 2 daughters with young families,personally I could have done with a radio !"

  and some more cleaning products to mop up any spillages !but otherwise and overall it met our needs The host Alison was very helpful and left a lovely welcoming pack and kept us posted

  Thank you for your kind words. Thank you also for your feeback; I am always looking for ways to enhance 'The Old Sweet Shop' experience and these are helpful, practical suggestions. I hope you managed to spend some quality time with your family and enjoyed the wonderful things Northumberland has to offer. Property Owner

  Reviewed by Bill5.0★Jul 2022

• "The house was perfect in every way!"

  From the quality of the bedding and towels to the decor. So many lovely little touches made it one of the best property's we have ever stayed in. As we were only there two nights we thought it so thoughtful that there was washing up liquid, dishwashing tabs and plenty of loo roll!!! There was a hamper with fresh bread, shortbread and tea/coffee and butter, fizz and milk in the fridge. The kitchen was so well equipped and had plenty of plates, cups, etc and an excellent selection of glasses and there was a brand new dog bed left for our family dog and the house was spotless. We cannot recommend this beautiful property highly enough. Outstanding in every way.

  Thank you so much Jacqui for your wonderful feedback. We are so pleased that you enjoyed your stay. It would be lovely to welcome you back any time! Alison and Neil Property Owner

  Reviewed by Jacqui5.0★Jun 2022

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