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"Unfortunately the weather was pretty dire."
Only got one really nice day. A typical English summer and had to leave a day early to sort out a problem at home. House was modern, clean and had all the facilities you would want. Unfortunately we don’t like memory foam mattresses; just seem to make us uncomfortably hot in the night but realise that we are probably an exception to the rule so not complaining.
Hello, thank you for your review. I am sorry you found the mattress uncomfortable, the second bedroom has a normal sprung mattress so there is a choice in the house if you choose to book again.
Property Owner
Reviewed by Judith4.4★Sep 2024
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"The only reason for a slight mark down on comfort were to do with our preferences for bedding."
A sheet under the duvet would provide more flexibility when it’s too warm for the duvet. The pillows were too soft for our taste. Sorry, that’s a bit nit picky.
Hello and thank you for your comments. It is really tricky to find the right balance for every single customer. Hopefully you will book again soon.
Property Owner
Reviewed by Michael4.7★Jul 2024
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"The walk in shower is a bit run down and no extra bin bags, a pint of milk would have been good on arrival."
Some washing up liquid to start you off would be good. Everything else is good location Is ace central and near a shop the house is great nice and quiet
Hello thank you for your comments and I am glad you enjoyed your stay. We do provide washing up liquid, I will check with the cleaning team as there should have been some provided. The walk in shower is older, but no older than the photos shown for booking. We provide a bin bag but as this is a holiday let we do expect customers to provide their own extras. We do provide a welcome pack, but we do not provide milk do to the multitude of different tastes, allergies etc. As you stated, there is a shop locally where any extra items can be purchased. Thank you again for your feedback and I hope you can book again soon.
Property Owner
Reviewed by Jacky4.4★May 2024
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"Lovely property in convenient position
Extremely clean and comfortable
Welcome basket a nice touch"
Thank you so much for taking the time to leave a review. I’m so pleased you had a lovely time and we hope you’ll book again soon.
Property Owner
Reviewed by Helen5.0★May 2024
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"This is a nice house very well situated and comfortable."
..if a little tired in parts...by that we that mean the sofa cushions are flat and haven't been washed for some time...Also the dining chair covers needed washing...The oven tray was rusty and unusable as was the wok...they both need replacing...There were absolutely no instrucions inside or out regarding recycling and waste so we ended up bringing ours home and sorting it out which was a bit of a pain...These are just minor criticisms as the good far outweighs the bad in this house...We would definitely stay here again... Alnwick is a lovely town and the castle is spectacular...Another plus was the M&S food store and Turnbulls food store both within walking distance...Northumberland is absolutely beautiful and the people are very friendly...Nice lady next door. One piece of advice do purchase a National Trust membership if wanting to visit castles, stately homes and gardens and/or English Heritage.
Hello and thank you for your feedback. I will pass on your comments to the cleaning team as this is not something that is a problem normally. The oven is deep cleaned every season and all items are checked. Any deterioration has therefore occurred between hand overs. If you book again and experience any issues please contact us directly rather than leave it in the review as it gives us the opportunity to amend them whilst you are there. Both the house manager and I have our numbers in the information and the bin information is in the house folder which should have been in the welcome basket.
I would very much welcome some further information so please contact me directly.
Property Owner
Reviewed by John Heseltine3.4★Apr 2024
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"The thermostat for the heating needs replacing --- the temperature display is unreadable."
Also, we were left a note asking us to put the the recycle bin out which we did but it was the wrong week and we could not find a general rubbish bin. The only bins present were the recycle, garden refuse and glass only. Apart from these issues I would definitely recommend Tearlach House as a great place to stay.
Hello
thank you for you comments. The thermostat is new and is a honeywell system which is not yet 3 years old - the boiler is new also. The temp display comes up when you press the screen. If you had issues we have telephone numbers for both the housekeeper and I. I can also access the thermostat remotely.
As far as the bins go, the note may well have been out of date. I will talk to the team about that, however, all bins are outside the property and, if in doubt just match the colour to the others out on the street.
Thank you for your feedback and your recommendation we hope you will book again soon.
Property Owner
Reviewed by Paul3.4★Sep 2023
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"This is our second stay at this cottage."
The cottage is spotlessly clean and comfortable. It is well equipped and has a small patio area at the back. It is in a quiet residential area, a short walk to Alnwick and shops. It is an ideal base for exploring Northumberland. We will definitely use this cottage again.
Thank you so much for taking the time to write a review and we look forward to your return soon.
Property Owner
Reviewed by Nicola5.0★Sep 2023
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"Lovely, clean house in a quiet, peaceful area walking distance from Alnwick town centre."
The perfect base for our holiday. It has a pretty and well kept garden with outdoor seating, washing line facility and bird song in the mornings.
There is so much to do in Northumberland, such a beautiful area of the country, we barely got through half of our list of places to go. We had an amazing week, will be returning!
Thank you so much for your feedback and I’m so glad you had a great time. It’s a beautiful area indeed.
Property Owner
Reviewed by Susan5.0★Aug 2023
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"Spotlessly clean cottage in a fantastic location."
It's only a 10 minute walk to Barter books in Alnwick centre, and less than 5 mins walk to the leisure centre (my boys enjoyed swimming there). It was a great base to explore the local area too. We would thoroughly recommend this cottage. The only things we'd suggest (as other guests have mentioned) would be for an extra bin bag to be provided, and a pint of milk (or somemilk sachets) be left so you can have a quick cuppa when you arrive. But this does not distract from what is a very comfortable and well-situated house.
Thank you so much for your feedback and we absolutely will take this onboard. We do not provide milk but we do provide tea, coffee, and sugar, as well as a welcome pack. What we do provide in the house is a starter for the stay.
I’m so glad you had a good stay and hopefully you’ll book again soon.
Property Owner
Reviewed by Louisa4.4★Aug 2023
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"House was lovely and clean."
Welcome pack was a nice surprise. Comfortable beds. Only drawback was a Friday 17-30 start holiday, Travelling from Coventry it took us naerly 8 hours to get there. Roadworks didn't help but on a Friday afternoon people were finishing work which added more time to the journey. A Saturday start of holiday would be much better.
Hi there and thank you for your feedback.
We do a Friday for 2 reasons, firstly because that way our clients get a full weekend during their weeks stay. The second reason is that is the day we have to do the turn around.
It is a long way north ! We hope you’ll book with us again soon.
Property Owner
Reviewed by Robin5.0★Jun 2023
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"We had a lovely stay at Tearlach House."
Everything was provided for us down to a lovely welcome hamper. House was lovely and clean and neighbours very friendly. Good location for everything in Alnwick. The Hogs Head pub nearby was a lovely pub with a nice children’s play area too. Thank you for a lovely stay!
Thank you so much for taking the time to leave feedback. We are so glad you enjoyed Teàrlach House and we hope you’ll book again soon.
Property Owner
Reviewed by Jill5.0★Apr 2023
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"The property was very clean, comfortable, and well equipped."
There was a 20 minute walk into Alnwick which meant we could leave the car in the drive. The location was a quiet residential estate which suited us frown to the ground.
Thank you so much for your comments. Hopefully you’ll come back again soon.
Property Owner
Reviewed by Stephen5.0★Mar 2023
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"A really lovely, cozy property that is well looked after and comes with stylish furnishings."
The kitchen was well-stocked with crockery and utensils, the beds were very comfortable with plenty of extra bedding, and hot water was always available. The area is quiet, but still only a short drive from the centre of Alnwick (also very walkable) and close to local amenities. Communication was always very fast, and the organiser was really helpful. I'd definitely stay again.
Thank you so much for sharing your experience. We hope you’ll be back soon.
Property Owner
Reviewed by Donna5.0★Feb 2023
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"A clean, comfortable, well equipped house within easy walking distance of Alnwick."
It was a perfect base for our family of four.
Thank you so much. Hopefully we will see you again soon.
Property Owner
Reviewed by Helen5.0★Oct 2022
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"Nice, comfortable and clean house in a great location for places to visit in Northumberland."
Plenty to see and do within walking distance in Alnwick and close to the A1 for trips further afield.
Thank you so much. Hopefully you’ll book with us again soon.
Property Owner
Reviewed by Chris5.0★Oct 2022
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"Very clean, everything there and a very nice welcome basket, we could find no faults."
Thank you so much for your kind words. I hope you’ll book with us again soon.
Property Owner
Reviewed by Barbara5.0★Sep 2022
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"We had a very good week’s stay."
The house was very comfortable, well equipped and spotlessly clean. In particular the beds were extremely comfortable. The house is in a very quiet position with a very good fish and chip shop and small Co-op in walking distance and about a 20 minute walk to Alnwick centre.
Thank you for your kind comments. We hope you’ll book with us again soon.
Property Owner
Reviewed by Cynthia5.0★Sep 2022
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"Just returned from a lovely stay at Tearlach house, a beautifully comfortable home from home with all you could need."
Ideally placed for exploring the coast, really comfy beds and sofa, lovely power shower too. Loved the bi fold doors in the living room and my daughter loved the soft toys in her room, lots of lovely added extras like tupperware for picnics, boot room porch to take off sandy shoes and a proper washing line came in very handy!
The big American fridge freezer was an added bonus and we ordered a food shop to arrive on our first night. Ideally equipped to eat in and although small it provided everything we needed. Little things like providing dishwasher tablets ect were very much appreciated and a lovely welcome hamper greeted us.
Thankyou for a lovely stay !
I think it would benefit from more storage but overall,
Thank you so much for your kind comments.
We hope you’ll book with us again soon.
Property Owner
Reviewed by Deborah4.1★Aug 2022
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"A fabulous holiday house, spotlessly clean and comfortable."
Neighbours friendly and welcoming. Great location for exploring Northumberland coast & close to essential amenities. The house has everything a family needs, only recommendation with a young family would be a wipeable table cloth for the dining table. Overall we had a fantastic holiday, thank you.
Hello and thank you so much for your feedback. I’m so glad you had a lovely time.
With regards to the table cloth, we do provide a washing machine for use, a wipeable tablecloth is often difficult to launder so that is why we do not provide.
Hope to have you book again and yes we are so blessed with such wonderful neighbours and fantastic amenities.
Property Owner
Reviewed by Emma5.0★May 2022
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"Great house home from home and a great base to get everywhere easy."
Garden is nice to sit out and listen to the birds very peaceful. Not to far from the town and a great chippy just down the road. Just a couple of negatives a pint of milk would have been nice and there was no bin liner in the bin in the kitchen but a great holiday had x
Hello and thank you for your lovely comments. I’ll pass it on to the team about the bin bag. We do not provide milk on the welcome pack unfortunately as so many people have different tastes and requirements. Glad you had a lovely time.
Property Owner
Reviewed by Jacky5.0★May 2022
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"Nice cottage, well fitted kitchen, small but adequate with a decent fridge freezer combo (a must have for our bookings as we like to do one big food shop) Dining area bit on the tight side for four or five guests, would need to do a bit of furniture shifting."
Beds are excellent, and the immediate neighbours and area are quite. All in all a nice billet .
Reviewed by James4.7★Apr 2022
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"Couldn’t find any spare toilet rolls or washing powder."
PIN number for Sky didn’t appear to work so unable to watch selected TV programmes. However the house was spotless and welcoming. A nice welcome pack of bread and biscuits and crisps and wine. Thanks. A small bottle of milk would have been good too. I would prefer that to vinegar crisps. The back garden needed a tidy up. We couldn’t work out how to turn down the heating and instructions would have been good. Overall a good review though. A nice warm cosy house in a great town near enough to the town centre but nice and quiet. A lovely holiday.
Hello Karen thank you for your feedback. Sadly we do not provide washing powder in the property as normally people would provide there own due to potential for allergic reactions. However, we do provide a starter amount of toilet paper, as we do with dishwasher tablets, cling film, kitchen roll etc. In many holiday lets this is normal practice. Thank you for your feedback about the heating, I will look in to that in the guest instructions. The pin has not changed for the TV but the purchase options have been removed so that may be why it did not work. The numbers for Andrea and I are in the property so if you stay again and have any issues please call. I am so pleased you had a lovely holiday and thank you for your comments.
Property Owner
Reviewed by Karen4.7★Mar 2022
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"The property was as described and spotlessly clean."
The welcome pack was a pleasant surprise and most enjoyable. The owner , was very helpful with a slight problem we had . I would recommend the property
Reviewed by Stephen5.0★Feb 2022
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"Very clean."
Well-decorated. Small but attractive enclosed garden. Quiet area a little out of Alnwick - about 15 minutes walk. Generously equipped - plenty of crockery and cutlery. Accommodating hosts. Maybe a little snug for five adults (which we were) but better weather would have opened up the garden for more use. Good price for the quality of the accommodation.
Reviewed by Jacqueline4.1★Oct 2021
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"We found everything to be of a very good standard, the property was spotless, well located, of a good standard and ideal for exploring Northumberland."
Reviewed by Derek5.0★Oct 2021
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"Nice little touches like the welcome basket and flowers were appreciated."
The TV had Sky, Netflix and Prime movies. The house was tastefully decorated and furnished and the garden space lovely. Everything you could want.
Reviewed by Roy5.0★Aug 2021
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"Both Anne, the house owner, and Andrea, the house manager, had this house maintained to a very high standard."
Appliances were top quality such as Bosch and the very comfortable beds and bedding were too (Bensons and Silentnight). The house also provided lots of really helpful extras (kitchen roll, washing tablets, fairy liquid, dishwasher tablets, hairdryer, hose for washing down wetsuits!) and we were treated to a welcome basket full of goodies too. We were a little disappointed (due to the over-demand in this Covid year of staycations!) to have had to book such a small house for our very grown-up family of adult-sized children but we found it perfect for our needs.
Reviewed by John5.0★Jul 2021
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"It was easy to get keys and leave keys via key lock."
It was quiet with no noise from neighbours through wall and not much in garden.
There was a small well equipped galley kitchen. The dining area has a large table which makes it a bit cramped unless move furniture around. The two leather sofas were a bit soft for our tastes. Gas central heating but not used since went in height of summer. Two electric showers but we only used the one over the bath which was very good. Bathroom light not working and reported at end of stay in book.
There was a children's play ground around corner within 1 minute walking and an open grass area called a community orchard (behind or west of Arkle Court) – accessed via a footpath at top right hand branch of Arkle Court.
Shopping easy; M&S and Sainsbury within 1-2 minute drive in the direction of the access to A1; Co-op and fish & chip shop in direction of Alnwick town centre. Walk to Barter Books and town centre in 15-20 minutes.
Easy access to coast with lots of possibilities and quiet in July. Can recommend Craster or Dunstan Sands for walk to Dunstanburgh Castle. Beadnell has hire of water sports equipment, and beach walk from Amble to Low Hauxley/ Druridge beach.
Reviewed by Ray4.4★Jul 2021
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"This is a nice modern house in a reasonable location in Alnwick."
It is quite a walk into the centre, but car parking is free and plentiful. There is a retail park nearby which includes Sainsbury's and M&S Food Hall.
The house is very well equipped in the kitchen with excellent electrical items.
Although the garden is quite small, it is ideally positioned to enjoy the afternoon/evening sunshine on the garden furniture provided. The bi-fold doors from the lounge work at extending the lounge space into the garden.
There was a welcome hamper provided and a lovely vase of flowers for us to enjoy for our week there.
Reviewed by Doreen5.0★Jul 2021
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"Couldn't fault the accommodation."
Every last detail thought of right down to the welcome pack. Owners obviously take great pride in the quality of what they offer for the price. We can recommend this without reservation.
Rich and Ann
5.0★May 2021
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"Loved staying here."
A little out of town but perfect for us. Great base for cycling and running and exploring. The house had everything we needed and was clean and tidy. Lovely hamper left by the owners too.
Reviewed by Nicola5.0★May 2021
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"The house was exceptionally clean on arrival."
Wine, milk flowers, bread all left ,which was amazing.My only gripe was the lack of saucepans, and the heating system. The heating was on a timer and very difficult to get on at times not pre set. I did contact the owner only to be told, those were the set times and only she could override the system.There were a few times I was not as warm as I would have liked.Otherwise a lively property.
Hi Miss Sandquest, Thank you for your lovely review. As far as the heating goes if you remember our email exchange I wrote to you to say ...”sorry to hear from Andrea that you had an uncomfortable night. I’ve changed the heating schedule in the house as it can get very warm at night. You can still turn it up if you need to of course, however, this little house really keeps its heat in and it may get too stuffy for you. The quilts are quite warm. I hope you have a better sleep from now on.
Have a lovely holiday
All the best,
Anne. “
I’m sorry if you found the heating system a bit tricky, I’ll keep that in mind for future guests, so thank you for the feedback. As far as the pots and pans go, as the cupboards aren’t huge and we want to make it as spacious as possible for the guests but we will take this on board. Thanks again and hopefully you’ll book again soon.
Property Owner
Reviewed by S4.1★Oct 2020
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"Lovely clean well presented accommodation close to shops and convenient for all ..."
Lovely clean well presented accommodation close to shops and convenient for all local attractions would definitely use again
Reviewed by Helen5.0★Sep 2020
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"Lovely clean and cosy house, with a pretty and well maintained garden."
Perfect location to explore the Northumberland coast. Only a 10 minute walk to the town centre. We really enjoyed our stay!
Reviewed by Melanie5.0★Aug 2020
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"A beautiful little house perfect for exploring Northumberland."
Central to Alnwick within easy walking distance of the castle, garden & town centre & supermarkets right on the doorstep.
The house was well decorated, clean and very well equipped, everything had been thought about. The welcome hamper & flowers were a lovely touch on arrival. The bi fold doors to the back garden were perfect for letting the outside in on sunny evenings.
My only negative was the house manager turned up at 9.30am on our last day when we weren’t due out until 10am which made us feel under pressure when packing up. This didn’t spoil the overall enjoyment of the house which was a very comfortable place to stay.
Reviewed by Nicola5.0★Jul 2020
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"The cottage was in an excellent location for exploring the surrounding countryside."
The little back garden was beautifully landscaped and the house was immaculately presented and had clearly been thoroughly cleaned prior to our arrival. The welcome hamper was full of lovely goodies and a nice touch on arrival. I wouldn't hesitate in booking the cottage again.
Reviewed by Nicola5.0★Jul 2020
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"Immaculate property."
Anne had thought of everything - even a secret stash of chocolate! Wonderful bi-folding doors out onto the patio - was great for eating outside in the sun and worked well with the children.
Reviewed by Jane5.0★Jul 2020
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