Cosy Nook

8 Customer Reviews

• "Unfortunately the property fell short of the high Sykes standards in many ways."

  It was clean but lacked a lot of basic necessities which we feedback to Sykes when we received an email on arrival but nothing was done about it. Short falls as below: No hairdryer No cereal bowls No desert spoons No handwash in bathroom or kitchen No trays No jug for water No pan scouer to clean pans No dishwasher tablets No washing machine No Canisters for tea/ coffee/sugar Not enough towels Not enough pillows The oven dials were all worn out, so you didn’t know which ring was hot & the same with the temperature dial for the oven No provisions at all for dogs although says it’s do friendly When sat out in the back yard, the gate doesn’t keep shut as the bolt on the out side, so not secure for dogs There was a serious strong smell/ odour in the bathroom / main bedroom - fusty / old smell. It lacked of homely comforts & a female touch. This was extremely disappointing & not the usual standard given by Sykes Holidays, we expect a full explanation & refund by return of email.

  Thank you for your feedback, we are sorry to hear about the raised issues and wish you would have contacted us during your stay so we could have attempted to address these faults, in regards to the dishwasher tablets all our properties are self catering and these would have had to be purchased by yourself, the property also does not list to have a washing machine. We will take on the comments to look to improve the property for future guest's and once again apologies for any caused inconveniences during your stay. Property Owner

  Reviewed by Ian1.9★Aug 2024

• "The property was as advertised and indeed had a dishwasher which we didn't expect."

  The only let down from our point of view were the beds which were uncomfortably soft and needed the mattresses replaced.

  Reviewed by Andrew4.1★Aug 2024

• "Good points clean, good location, Kitchen."

  ..Poorly stocked received 4 plates, forks, mugs, glasses constantly rinsing pots, need more of everything + sugar/salt pot/serving/salad dishes measuring jugs, couldn't even make gravy. Cooking terrible no marking on hob so guessing game. No cleaning product left to wipe count Kitchen or bathroom after use. Needs pillow protectors. Been in lots of sykes but sorry this one not up to my standard

  All the things you needed where there some one has taken them we will replace them and do a inventory every week as we are only doing weekly stays from now on I can’t believe people would take them hope you enjoyed the wine and pimms Property Owner

  Reviewed by Dora4.4★Aug 2024

• "The accommodation would benefit by having more kitchen equipment such as teapot, milk jug, wooden spoons."

  The oven /hob were a bit outdated and could benefit by updating. Black mastic was present under the bottom of the sink. Overall very pleased with the facility

  Maybe I should update the cooker and hob but will have to wait until empty most of what is missing was there we will check the kitchen every week now as well will only be doing weekly stays from now on thanks for your review Property Owner

  Reviewed by George3.8★Aug 2024

• "Lovely compact little cottage in a quiet street."

  Well equipped overall. We had a very pleasant stay.

  Reviewed by Donaleen5.0★Jul 2024

• "Cosy nook was clean and welcoming."

  The fruit and wine was a nice touch. We would definately stay again.

  Reviewed by Ken5.0★Jul 2024

• "A delightful, cosy cottage."

  It was immaculate and very well equipped. The hospitality gifts were exceptional. Ideal for exploring the Northumberland coast and Alnwick Gardens. Would definitely return to this property.

  Reviewed by Ann5.0★Jul 2024

• "Lovely little place, spot was ideal for visiting local beaches and nearby ..."

  Lovely little place, spot was ideal for visiting local beaches and nearby country park - we'd definitely use again if holidaying in this area

  Thanks for your positive comments I’m pleased you had good time and hope you return soon thank you Property Owner

  Reviewed by Lynda5.0★Jul 2024

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