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"Good communication whilst staying there."
A few instruction on how to operate the tv would have been helpful but eventually sorted.
Heating was erratic, came on through the night but not on some days & no instructions to programme (so didn't fiddle) Could save cost of running.
Very spacious, comfortable settee's & beds, beau...ti...ful towels !!
Loved the main bathroom, but needed some shelves as there could be a danger of things falling off the window still onto the cistern & bath.
Very convenient location.
Reviewed by Cilla4.4★Oct 2024
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"3 adults for 1 week and able to make full use of the 3 double/twin rooms."
All commented that beds were very comfortable. Did not use bunk bed room so can’t comment on that. Did not bring dog but garden would have been fine. A very small dog might be able to squeeze out one of the fences if chasing the squirrels! This house is very well equipped and spacious even for 8 guests I expect. Bed side lights a little dull for reading but no major criticisms at all. Couple of light bulbs need replacing and could not find any firefighters. Fairly easy 10 min walk to Northumberland Arms then a couple of mins across bridge into Felton with cafe/bakery and shop/Post Office. Ridley Lodge was a very comfortable property for us and would return if occasion arose in future. Anyone with special needs/disabilities should be aware all bedrooms are upstairs.
Reviewed by Ian4.7★Sep 2024
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"Had a lovely stay at Ridley Lodge."
House was spotlessly clean and perfect for our short family break. We had everything we needed and couldn't have chosen a better home to stay at. I would absolutely recommend for anyone wanting to stay in a comfortable home with a great homely feel in a great location for visiting Northumberland
Thanks for the great feedback Jonathan. Glad you a nice comfortable time at the lodge.
Property Owner
Reviewed by Jonathan5.0★Sep 2024
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"We had a really lovely stay."
Kitchen was well equipped for us, beds were super comfy and we slept well after lots of days out locally. The welcome pack was really helpful with guides on local shops, places to eat and places to visit. We would love to return one day
Glad you enjoyed your stay and thanks for the feedback. Hope to see you again!
Property Owner
Reviewed by Katherine4.7★Aug 2024
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"We really enjoyed our stay at Ridley Lodge ."
The house was spotless and the space and equipment in the house and garden was just right for our needs . There were lots of thoughtful additions, a pint of milk , bread and eggs greeted us and everything had been thought of that we would need . As a family we have stayed in lots of houses , my son said this is the first house that has had decent sharp knives for food preparation! The house is in a perfect location for visiting our favourite haunts in Northumberland. Thank you ,we had a lovely stay and would definitely return.
We would welcome you back anytime! Thanks for the lovely feedback Elizabeth.
Property Owner
Reviewed by Elizabeth5.0★Aug 2024
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"Caroline and Nick are efficient and friendly hosts, all our queries were replied to promptly."
The property itself is beautiful and spacious with a wonderful enclosed garden for the children to play in.
Glad to hear you had a great time, Clare. Thanks for the feedback and we hope to see you again.
Property Owner
Reviewed by Clare5.0★Jun 2024
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"We had a lovely stay at Ridley Lodge."
It is by far the cleanest cottage we have stayed in. The bedding was also the best quality we’ve had. Nice welcome pack when we arrived too.
Thanks for the feedback Gill. Good to hear you had a great stay.
Property Owner
Reviewed by Gill4.7★Jun 2024
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"This was an fantastic property very clean and well maintained."
The beds very amazing so comfortable with beautiful bed linen,we all slept extremely well.The surrounding area was lovely we had some great walks with our two dogs.This is a property that l would highly recommend and lm sure we'll be back
Thanks Pauline - glad you had a great break and hope to see you at Ridley Lodge again sometime.
Property Owner
Reviewed by Pauline5.0★May 2024
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"Lovely clean, spacious house, from Entrance Hall, to Kitchen, to the two Lounges & to the all Bedrooms."
Kitchen well equipped for 8 people, plus washing machine & dryer (very handy for any "wet weather").
Beautiful garden including garden furniture.
Location excellent as just off the A1 & all local attractions are within easy travelling distance for days out.
Thanks for the feedback Anne. We hope the wet weather didn’t spoil your visit to Northumberland too much and we will see you again.
Property Owner
Reviewed by Anne5.0★Mar 2024
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"We stayed here for a week for my dad’s 60th birthday."
We were all so impressed with this house and the space it offers for adults, children and two cocker spaniel’s, our boys said they wanted to stay forever. The beds were very comfortable in each room with lovely white linen, and plenty of towels. The host thought of everything we could need, the doggies had a little box with towels and bowls, we had the essentials left (milk, butter, bread and a bottle of Prosecco) which was a lovely touch especially after a long drive. The house it’s self was stocked with everything we needed and we cooked some lovely meals in the range cooker. We loved coming back to the house, turning on the log burner and watching a family film together. Location wise it was perfect for exploring Northumberland, we spent each day out and had a couple of lovely meals in the local pub - a 5 minute walk from the house. Lots of memories made here and we hope to visit again in the future, love the Sadowskyj family xxx
Glad you had a great time and hopefully see you at Ridley Lodge again
Property Owner
Reviewed by Charlotte5.0★Mar 2024
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"3 generations of our family stayed at Ridley Lodge, along with our dogs, and it was comfortable and spacious for us all."
The whole house is very well-equipped, with some lovely extras which made our stay really homely. The house is beautifully decorated and furnished and incredibly clean. A lovely location for walkers.... 20 minutes to beaches in one direction, or 20 minutes to woodland and hills in the other. The local village is lovely, with a pub that served excellent food, and a bakery that had the best sausage rolls!! Would also recommend the fish and chip van that stops by on a Wednesday. I would highly recommend this holiday property.
Thanks for the feedback Samantha. Glad you had a great time at Ridley Lodge and hope to see you again sometime.
Property Owner
Reviewed by Samantha5.0★Oct 2023
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"Had a really lovely stay at Ridley Lodge."
Very comfortable well appointed property, one of the best holiday cottages we have stayed in. Local area great for walks and getting to the beaches and other attractions.
Would love to return to this lovely cottage.
Reviewed by Sarah4.1★Oct 2023
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"Comfortable spacious extremely well equipped."
Toilet seat in front bedroom needs fixing. Enjoyed the lounge with comfortable seating. TV was enormous.
Thanks for feedback Elizabeth - we really appreciate guests pointing out things that need maintenance/attention. Toilet seat issue now rectified!
Property Owner
Reviewed by Elizabeth4.7★Sep 2023
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"We loved our stay at Ridley Lodge."
Caroline and Nick have taken great care to create a clean, comfortable and well-stocked home. The layout of the house is beautiful - very spacious kitchen and living room, plenty of room for our children to play. The bedrooms are warm and comfortable. The garden is enclosed and safe for children. We hope to be able to stay again next summer.
Thanks for the feedback Clare. Glad you had a great time and hopefully see you next year
Property Owner
Reviewed by Clare5.0★Jul 2023
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"This was a spacious property ideally placed for exploring Northumberland and so an excellent base for visiting the sites."
The beds were comfortable, the house was clean and there were a decent range of facilities so great for self-catering. Some lovely views from the main bedroom and en-suite.
First impressions of the house on arrival weren't good though. The entrance area was untidy and needed a good clean. The garden was sadly neglected and didn't match the website picture at all. The patio was dirty and need a good jet-wash and there were weeds everywhere. The two doormats to the patio were filthy. The patio parasol was very old and worn. Garden pots and planters were full of weeds with broken and tatty window boxes at the front. The lawn was in bad shape and clearly needed attention. It should be pointed out that a public footpath runs alongside the garden too - we note that this has been omitted. The portable rotary washing drier for the garden had no ground spike so we had to improvise and use the parasol base with two garden chairs propped up against it to stop it from moving. There was no visible hole to place the drier into.
We were surprised at the number of windows in the house that were missing their handles. Some had just one handle and some were difficult to open and close. We reported a handle that snapped on use and the front door yale lock that didn't work very well. We were only given one set of keys (normally you get a spare) and fortunately we had the back door key which enabled us to get in the house. The internal window frames all needed a really good clean as they were dirty as were the windows.
The Crew Room was something we wanted to use but didn't get the full benefit of as there were no instructions left for how to use the X-box and TV.
Our biggest disappointment was that the bed linen, towels, soap and loo roll were not changed and replenished after our first week. We stayed for 2 weeks and expected a normal changeover day for our second week. This is the only property we have stayed where this has happened so clearly not up to standard. We were able to use towels from other rooms but the bed linen should have been changed Fri-Fri.
We enjoyed Northumberland but we felt the house was a disappointment. It felt unloved and uncared for with no attention to detail and didn't live up to the webpage blurb and photos. We paid a lot of money for our 2 week stay but didn't feel we got what we paid for. This was a house in need of some TLC and needs investment and far better maintenance.
Overall, this was probably once a nice family home but it didn't feel particularly welcoming or homely.
Thanks for feedback John which has made interesting reading. Our aim is for our guests to have the best possible holiday experience whilst staying at Ridley Lodge. With regards to your specific concerns - this summer has both been warm and wet which has led to prolific weed growth which we endeavour to control without disturbing our guests' privacy. This gardening work is on ongoing project. We have replaced the rotary drier with a conventional washing line - there is also the option of the pulley clothes airer and the tumble drier. We responded to your request to attend to the sticky lock issue and returned again to deal with the broken window handle. We supply our guests with a full set of keys so all doors can be opened for full access. For day trips out and about, the front door keys can be securely left in the key safe provided. The TV in the crew room is the same specification as the TV in the main room - the operating manual is stored on the main room bookcase. We appear to have had crossed wires over the bedding and towelling change over - we could have supplied this upon request when we came up to remove the waste and recycling bins on the Friday. To ensure this does not happen again, we have asked Sykes to clarify with guests whether they would prefer a changeover or not. Our aim is to respect our guests privacy. We are sorry your expectations were not met on this occasion although we feel better communication regarding issues could have led to satisfactory resolution.
Property Owner
Reviewed by John2.5★Jun 2023
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"Ridley lodge was gorgeous."
It was immaculate. Clean, comfortable and everything we needed to a high standard.
The garden was perfect for our two big dogs. Very secure which is a necessity for us.
Wi-Fi was very good too.
A great base to explore Northumbria and reach Newcastle and Gateshead. Good information from the owner.
We really appreciated the quality of this home and hope to return soon. Thank you.
Thanks for feedback Helen - glad you had a great time at Ridley Lodge and look forward to seeing you again.
Property Owner
Reviewed by Helen5.0★Jun 2023
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"This was an absolutely lovely cottage!"
We stayed for a family get together with 6 adults and 3 young children. The house is beautiful with great facilities and a very well equipped kitchen. All very comfortable as well. It’s in a great location for exploring Northumberland and the village of West Thirston/Felton is a perfect base! Would highly recommend and would love to stay again.
Glad you enjoyed your stay Rachael and look forward to you coming again. Thanks!
Property Owner
Reviewed by Rachael5.0★Apr 2023
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"What a lovely well equipped house."
Exactly as it was described and really comfortable. We have stayed all over and this had the best equipment in the kitchen everything was thought of. Very comfortable beds and fantastic bathrooms. The en-suites were a great addition as we were 2 couples, grandma and 3 children plus 2 dogs. Well placed to visit the area and would definitely go back - a very big thank you we really had a lovely Easter week
Glad you enjoyed your stay and thank you for your lovely feedback.
Property Owner
Reviewed by Jane Ann5.0★Apr 2023
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"We booked Ridley Lodge for a family get-together (ages of party 25 - 82, not forgetting our 2 year old black lab, who bounced with joy in the enclosed garden and loved the nearby walks)."
The property exceeded our expectations; it is cosy, very comfortable, and well equipped. Our stay was perfect in every way, from the house, to its beautiful setting and the gorgeous village a short stroll away. The owner, Caroline, pays great attention to detail to ensure guests have a relaxing and enjoyable stay. Our previous home is only 45 mins drive away, so we know the area well, and deliberately chose it, as it is convenient for so much, including accessing the coast and all the wonderful places in Northumberland. It was great once again to enjoy the fabulous food at the Running Fox cafe and Northumberland Arms pub/restaurant, both a short walk from the house; these come highly recommended! If you're looking for the most perfect place to stay in Northumberland, then Ridley Lodge is it! We'll definitely be back.
Angela, Skye
Thanks for the feedback Angela. We hope to see you again!
Property Owner
Reviewed by Angela5.0★Mar 2023
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"This was one of the best holiday cottages we have stayed in."
It was spotlessly clean, the location was fantastic with a brilliant pub and bakery a 5 minute walk away and a 10 minute drive from some great things to see and do. Very geared up for dogs, loved the little touches left for the dogs and the cottage itself was very well stocked. The owners left bread, milk, eggs for the first day which was really helpful and it was a really comfy and cosy place to stay for the New Year break. Would love to come back.
Glad you had a great New Year break Natalie. Thanks for the feedback.
Property Owner
Reviewed by Natalie5.0★Dec 2022
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"Excellent clean accommodation in a quiet location but only a short walk to the amenities in the village."
Accommodation was very well equipped and had everything to hand as we mostly cooked over our Xmas stay.
Large spacious kitchen and lounge with separate break out room was just what the family needed. Comfortable beds assured a good nights sleep was had by all. Highly recommended
Thanks for the great feedback Graham. Very pleased you had a wonderful Christmas at the lodge.
Property Owner
Reviewed by Graham5.0★Dec 2022
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"A very comfortable house which was well maintained"
Thanks Tony!
Property Owner
Reviewed by Tony5.0★Oct 2022
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"We enjoyed a wonderful week in this well appointed and spacious property."
The welcome pack was much appreciated and the house was spotless!
The kitchen/diner, large family room and games room were well equipped and gave us the freedom to spread out and do our own thing. The beds were comfortable and the family bathroom is large and luxurious.
This was perfect for our family get together. I would recommend Ridley Lodge to anyone.
Many thanks
Neil S.
Glad you had a pleasant and comfortable stay at the lodge and thanks for the great feedback Neil.
Property Owner
Reviewed by Neil5.0★Oct 2022
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"Great house, comfortable and well kitted out."
Fabulous bathroom and great views from the main bedroom. Photos don’t do it justice!
Thanks Kristin- glad you enjoyed your stay at the lodge.
Property Owner
Reviewed by Kirstin5.0★Oct 2022
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"Beautiful home in stunning surroundings."
Lovely place to recalibrate.
Reviewed by Sarah4.4★Sep 2022
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"Absolutely lovely home suited us great."
We thought we would use the second living room more but maybe our boys were just a bit too young at 7, 4 & 16 months. But the kitchen and sitting room are fantastic with the patio doors open it was so nice and spacious even with 2 dogs as well.
The welcome pack was unexpected but really useful. The bedding and towels and tea towels were such good quality. Even dog towels and bowls provided. We had brought our own though so didn’t use. This house sets a standard I wish every holiday home was this good.
Everything was so clean and organised down to a bin for the dog poo!
Thanks for the great feedback Linda. We hope to see you again sometime
Property Owner
Reviewed by Linda5.0★Jul 2022
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"A fabulous home in a beautiful location."
Perfect location for exploring the surrounding area. The information pack provided was great with everything you could ever need to know.
The beds were super comfortable with lovely linens and the cottage owners were so helpful and a pleasure to deal with.
Thanks Fraser - your feedback means a great deal to us. Hope to see you again!
Property Owner
Reviewed by Fraser5.0★Jul 2022
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"One problem patio doors hard to lock and unlock."
We would stay here again property excellent.
Glad you had a great time Barry. Thanks for pointing out the issue with the lock - we have now got that remedied
Property Owner
Reviewed by Barry5.0★Jul 2022
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"Overall excellent."
Just disappointed that we couldn't access walk behind property as it was completely overgrown & impassable. Just would of been handy with the dogs. Had a power cut on Thursday evening. I notified the owner & we both spoke to the power supplier as it was an area wide issue. All was sorted out quickly & certainly not the owners fault.
Beds were extremely comfy, everything we needed in the house & garden was ideal for us & dogs.
Very pleased you had a lovely time and found the lodge comfortable. Thankfully Northern Power resolved the supply issue pretty quickly. The public footpath does get tricky to negotiate during the summer months. Although it’s not connected to the lodge we will look into how this could be managed in the future.
Property Owner
Reviewed by Lisa5.0★Jul 2022
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"An amazing holiday home, beautifully appointed."
Thanks Neil - glad you had a great time
Property Owner
Reviewed by Neil5.0★Apr 2022
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