Ashore

38 Customer Reviews

• "The property is in a lovely location."

  It is very well stocked. However the shark hoover was n where to be found. We ended hand scrubbing carpet to remove ours and legacy dog hairs. The Henry hoover is not fit for purpose. The property appears to need some maintenance eg lights not working dining area and externally. Bedding and towels perfectly clean. The information pack was inadequate. Eg instruction for cooker and other fittings not there. At this point in time is not a 4 star property .

  Reviewed by Edmund3.4★Oct 2024

• "We have just had a week's stay at Ashore and agree with a lot of the comments in other reviews regarding dining chairs, the hoover, lights and the broken back door handle which was an inconvenience although we were able to tie the door open when in the garden with the dogs."

  However we still found Ashore to be comfortable and it had everything we needed during our stay. We had an amazing week and enjoyed exploring the local area even the weather was kind. Ashore's proximity to the beach was a real bonus having the dogs and it was also close to local eateries which were dog friendly too.

  Reviewed by Derek3.4★Sep 2024

• "This isn't a 4 star property, we have many cottage holidays and this property is well below standard."

  As mentioned in other reviews there are no bulbs in any of the lights in the area of the dining table. If you put the lights on in the living room area they flicker so are best turned off which leaves you with one single table light for lighting. Again lights at bottom of the stairs don't work so you have to leave the hallway light on so you can see to go to the bathroom. We arrived to find the backdoor handle broken, I went out to the beach not realising this and got locked out. Luckily my husband had stayed behind so I had to ring him to let me in. Thank goodness we both hadn't gone. Therefore backdoor unusable and used front door all week. Kitchen has dirty stained rug and shabby threadbare chairs, empty soap and washing up liquid bottle on the counter. Either offer it or don't, empty bottles are pointless. Bathroom sink in ensuite blocked, almost overflows. Owners must be aware of these issues as earlier reviews comment the same. For the price you pay for a week here their is complete disregard to guest comments otherwise we would not have had these issues. I left a note highlighting most of the above so hopefully guests arriving after us face better. There was a note from the owner asking guests to please vacuum using the shark vacuum. I could only find a red Henry hoover which was broken so I couldn't attach the bits to clean up and had to leave without cleaning. That doesn't sit right with me as I like to leave a property fully cleaned. The location is superb and we've stayed here twice now, its virtually fully booked for next year so I hope the owners take on board the comments and fix it for future guest's. When paying 1k for one weeks holiday you expect better . Its advertised as contemporary when in reality it's tired and broken.

  Reviewed by Sharon2.2★Sep 2024

• "Property is generally tatty and in need of refurbishment."

  Bathroom hot tap not stable, dining chairs sank when sat on and settee not much better. No lights above dining table and more importantly main lights constantly flicker. Property not very clean overall, you could see litter on carpet as you walked up the stairs. the exception was the bedding and the towels which were very clean.

  Reviewed by Doug1.9★Sep 2024

• "Smelly (dogs), dirty and clearly lacking investment from the, frankly, extortionate weekly rental."

  Too many things are broken or in need of replacement to be acceptable. Firstly, let me say this property is in a great location, yards from the beach, and is clearly ideal for dog owners, which we are not. That said, there is nothing to recommend this property. First impression seems good. You are hit by the overpowering scent of the air freshener in the hall, intended, I imagine, to confuse your sense of smell, so that once upstairs you do not, initially, notice the smell of dogs. Not until you sit on one of the settees, whereupon you are left in no doubt that previous occupants have allowed their dogs to climb all over them. The settees themselves were covered in a layer of sand, as well as in the channel between the cushions, and clearly had not been vacuumed since the last dog owner had been in occupation. There was also dog hairs over the settees and some other substance, which I don’t want to describe, that had not been cleaned off. The utility room on the ground floor smelt of dogs and from the dog bowls, towels, poo scooper and other dog bits on the work surface is presumably where dog owners are supposed to deal with their dirty dogs. There is a fridge freezer in this room which is presumably meant to store food (on a different floor to the kitchen). There is an old counter top freezer no longer in use just left on the counter. DIRTY, well where to start (apart from the aforementioned settees). There were crumbs, plasters and a used kebab stick on the floor in the kitchen area, plus a used dog bowl under one of the chairs (this should have been removed to the utility room) and the area properly cleaned. My wife tried to vacuum some of the mess but the machine smelt of dogs and made the overall smell worse so this was abandoned. The extractor over the hob was, frankly, disgusting. Both of the filters and the top surface in need of a clean. This meant that we decided not to cook anything on the hob, not wanting to switch it on. As a result we spent a lot of time (and money) eating out which we had not intended to do. The backs of the doors don’t look like they have been cleaned in years. Nor do the skirting boards around the property. The dark brown wood shows up the dust and dirt. The three Velux windows are in desperate need of a good clean on the outside. It is impossible to see out through either one in the kitchen area. Before I get to lack of investment, I would mention that there is no DVD player despite description and photos. There is, however, a small selection of DVDs, if only you could watch them. The TV does not connect to the internet so viewing options are limited to Freeview. Lack of investment, where to start! The bin in the kitchen has a broken lid which looked like it had been broken for some time. Not very hygienic The shower screen in the ensuite is off its runners at the bottom and is, imo, the wrong way around. There are no “grab handles” in the bathroom or the ensuite which could be a problem for anyone taking a shower or with mobility issues. Even without mobility issues it is not easy getting in or out of the en-suite shower which is raised six inches off the floor. Broken Velux window in kitchen that does not close with the result that damp is forming on the frame. Settees that have seen better days (the leather is breaking up). Windows (not just the velux) that don’t open. Lose light switch in the hallway, some might consider this dangerous. Garden furniture on the balcony that is not fit for purpose and needs replacing. There are two new plastic chairs, but this house can accommodate 6 people. The table (which would not accommodate 6 people) is broken and like the wooden chairs has seen better days and desperately needs replacing. It would not be impossible to get a splinter from the broken table surface. The shower screen over bath has lose seal which kept falling off. There are notices warning of “very hot water” but the one on the kitchen does not to tell you that the kitchen taps are the wrong way around (hot on the right not left as it should be). Some of these issues were reported to Northumbria Coastal Cottages, who rung us on the first Monday to check that we were happy (which we were not) and who presumably manage the property for the absentee owner. NOTHING was then done and we heard no more from them. If a cleaner came he/she did NOT vacuum the settees nor were any of the maintenance issues fixed. Finally, there are several NOTES around the property, one of which requests limiting the use of electricity. I would suggest this could be achieved by having a washing line and a working, adequate airer which would negate the need to use the tumble dryer, We have used Sykes many times and have never encountered a property like this. Our experience here will make us think carefully about using them

  Reviewed by Dave1.3★Jun 2024

• "We have stayed here many times before, My only comment this time is there is no rotary outdoor washing line which will save electric and not use the drier ."

  But had an enjoyable holiday again.

  Reviewed by Alice4.4★Jun 2024

• "We had a wonderful time at Ashore."

  The property was well equipped with everything we needed, including plenty of throws and dog towels. An issue with the kettle was quickly resolved, meaning we weren't without hot drinks for long. All in all, and excellent holiday home that I would highly recommend.

  Reviewed by Andrew5.0★Apr 2024

• "Stayed here before and would Love to stay here again."

  Fantastic location. Have looked to book for next year but unfortunately not currently available.

  Reviewed by Laura5.0★Apr 2024

• "The house was well stoocked with everything we needed and more."

  however there were a couple of points to make - the back door is very hard to close so it can be locked, I struggled and had to get my son to make sure it was locked. The table on the rear upstairs balcony is starting to rot and bits of wood missing with nails sticking up. Kettle is temperamental wether it wants to turn on or not. Paperwork for bin day is for 2023. Paperwork stated Sharke hoover provided for people with pets - however the pet attachment is only very short and you have to bend double to vac. The 2nd attachment, the brushes will not stay down when in use, makes doing the cleaning very hard indeed and just leaves piles - you have to keep taking the pipes apart to vac up. Little things i know, but bits that need attention otherwise we had a lovely time and all enjoyed their stay

  Reviewed by Jane4.7★Mar 2024

• "Absolutely loved our stay, could not fault a thing."

  We have looked to book again next year but it doesn’t look like any dates are open which is a shame x

  Reviewed by Victoria5.0★Mar 2024

• "We were very impressed with Ashore it was very homely and comfortable and the ..."

  We were very impressed with Ashore it was very homely and comfortable and the location you cannot get closer to the beach, although the weather was kind we got to enjoy the deck however the furniture on the deck is very tired and in need of replacement especially the table, We have dogs and to find a property that as dog towels, spare leads and dog bowels was great, we enjoyed our stay we have booked Ashore again as our dogs were safe and the beach is a dog walkers paradise,

  Reviewed by Edward5.0★Mar 2024

• "Absolutely fantastic everything you can wish for fantastic situation very well equipped what more can you ask for"

  Reviewed by Sharon5.0★Mar 2024

• "Positives - heating improved from last stay, well equipped kitchen, brilliant supplies for dogs, location to die for!"

  Negatives - double bedroom curtains need replacing or hanging properly, light switches don’t all work/dimmer switches don’t dim, need another lamp in living room, strong smell of damp in bathroom, old unplugged fridge still in utility room (was there last year), window & door on to verandah could use a curtain to keep out draughts (gaps in frame), no key for door from utility room into garden (queried with agency but no final answer given) as it would be great to be able to lock it from the outside when going on to the beach. Overall could do with a refresh….

  Reviewed by Sarah4.1★Feb 2024

• "Excellent property in an ideal location for quick access to the beach."

  Very comfortable and warm for our Christmas stay. Well equipped kitchen with all easy to use appliances. The welcome drink and doggie biscuits were very much appreciated, and the fact that the seating, with throws, was nicely worn so we didn't have to worry about our dogs curling up with us. Loved that touch. Will definitely stay again. Thanks again.

  Reviewed by Sheila5.0★Dec 2023

• "We have been staying in Ashore for several years now, and are never disappointed."

  We absolutely adore being here. The accommodation and staff at NCCC are always friendly and efficient. We look forward to every holiday here, year after year.

  Reviewed by Sharon5.0★Nov 2023

• "Had a fantastic stay, and what a fantastic location, loved going for walks on the beach straight from the large enclosed back garden."

  The dogs loved it. Very comfy and roomy, comfy sofas and recliner chair, good facilities and great balcony views. It was very cosy and warm even though we stayed in November 2023. The window in one of the bathrooms didn’t shut fully. Loved the back light in the garden so you could see the dogs but worth taking a torch as you couldn’t see them when they ventured round the sides of the garden away from the light and it is very dark. The welcome pack of biscuits and coffee/tea was a nice touch. Am just about to book again for next year but when it’s slightly warmer so we can make full use of those balcony views. Thank you so much for having us and our dogs.

  Reviewed by Nicola4.7★Nov 2023

• "Arrived Saturday evening as we entered there was a really bad smell which was throughout the house even the sofas smelt bad, window in bathroom would not close, there was a bad smell coming out of sink in main bathroom when toilet was flushed En-suite toilet would not flush properly and black water would bubble up from shower tray and sink, when I used the shower the tray would fill up and would not drain away so showers were rushed , i went into utility room looked in washer and the stench was horrendous black dirty water was sitting in washer good job I didn’t need to use washer , Went to use microwave didn’t work I also had to re wash cutlery as some were still dirty ."

  Overall Bedding and towels were clean and fresh and you couldn’t get a better location but property needs updating and will not return to this cottage

  Reviewed by Lesley2.2★Oct 2023

• "The location is everything & you didn’t disappoint."

  Being so close to the beach was just what we wanted. The dogs loved it! The only thing I’d like to see improved is the shower … for me a comfy bed (which we got) & a decent power shower are our main requirements especially as we spend our days out & about walking. We’d definitely recommend & consider returning.

  Reviewed by Helen4.7★Oct 2023

• "The property is ideally situated for both the beach and the village."

  However both the internal and external decoration and upkeep is very disappointing. The property felt damp and uncared for. The external table was damaged, internal chair ripped, two fridges in the kitchen (one in front of the other so one would assume one was broken but not taken away). Freezer down stairs was hand painted to hid the rust. The balcony upstairs patched up and not painted. All in all this property is in need of some vital maintenance and repair. Very disappointing considering the cost of the property for the week ☹️

  Reviewed by Ian1.6★Sep 2023

• "Another wonderful stay at Ashore."

  The house is in an amazing location and you feel relaxed as soon as you arrive. Lovely to have a truly dog friendly property and the large enclosed garden is great for dogs and kids. We would love to book again if there are any dates available- it’s always so popular

  Reviewed by Sarah5.0★Jul 2023

• "Prior to arrival I posted a couple of questions, only 1 was answered and had to ask the questions as there isn't a lot of detail of what equipment is available."

  when you have 3 people and a dog travelling together it is useful to know what you absolutely need to bring. there was no mention of a washing machine and I checked in one of my questions and this was confirmed. on arrival there was a washing machine which meant I could have packed less! on arrival there was a very strong smell of cigarette smoke in the living area. I commented on this when I received an email asking how things were. I then had a phone call apologising and saying this would be raised after the bank holiday but I didn't hear anything further. the whole place felt a little tired and uncared for. much of the kitchen equipment such as utensils and pans had to be washed before we could use them. everywhere was dusty and it really felt like it hadn't been cleaned on the day of our arrival. we reported a fault with the door to the balcony which was resolved the same day. the shower in the en suite was just about ok power wise but the one in the main bathroom was very poor. the location was amazing and the beds v comfy and linen was fresh and clean. I have booked a further holiday with sykes later this year and am hoping we have a better experience.

  Reviewed by Debra2.5★May 2023

• "Had a lovely stay and planning to visit again next year."

  Reviewed by Laura5.0★Apr 2023

• "This is maybe the 3rd or 4th time staying in Ashore."

  Location is everything so 10 out of 10 for that.

  Reviewed by Ian4.1★Mar 2023

• "Issues were, main bedroom."

  Double quilt and base sheet on a king sized bed which was interesting. Not enough curtain rings on curtains so they hung with gaps. No switch on bedside lamp so had to put arm down side of unit to switch off. Ensuite shower door did not close, towel rail on ensuite was loose so didn't like to use it. 2 x bulbs on kitchen and dining room lights not working. Toaster does not work so you have to stand holding it down till cooked. DVD player does not work with the tv as the scart does not connect. It's a bit dangerous that if you are outside on the balcony and the wind shuts the door there is no way you can get back in. There is a terrible damp smell in the utility room which was that bad we couldn't leave the door open. We are really good at cleaning up after our dog but didn't expect to come on holiday to find droppings from another dog, this wasn't very nice. The size and location of the property were brilliant but for what we were charged it was disappointing especially when either s little time and effort it could be stunning.

  Reviewed by Tracey1.9★Feb 2023

• "Excellent house,great setting dogs love it,see you next year ."

  Reviewed by Irving5.0★Feb 2023

• "Beautiful location, excellent property, owner provides so much additional equipment, especially if you have dogs, cannot ask for anymore."

  Jun 2021

• "A wonderful comfortable property in an amazing location."

  The balcony is fabulous. Highly recommend.

  Oct 2020

• "We have stayed in this property quite a few times now and booked again for next year."

  We love it, the garden is fantastic for our 2 dogs, very secure and the back gate makes it easier to get to the beach and safer as you don't need to go on the road or over the carpark. The en-suite in the master bedroom is fantastic and helps having 2 bathrooms. We wish we could live in Ashore permanently. We felt safe visiting during the pandemic due to the measures put in place. Thank you for another enjoyable stay.

  Sep 2020

• "Firstly we had a great time!"

  The whole the cottage is lovely and well equipped.Great for dogs.Great location. Spacious and plenty warm enough with the heaters.

  Jan 2020

• "Ashore is a wonderful place to stay."

  We have already booked to return in February and November next year. Excellent location, property and facilities. Nothing short of wonderful.

  Nov 2019

• "Perfectly positioned for the beach, very homely comfort and extremely well appointed for a holiday."

  We adore Ashore and wish we could book more often!

  Jul 2019

• "The location of the property is immediately behind the beach and also has an enclosed garden so is perfect for children and pets."

  Tourist info abounds, as do books and games. Faultless really.

  Mar 2019

• "Great house with everything provided."

  Feb 2019

• "Great property, well equipped."

  We were hoping that the house would be warm enough without having a fire and I’m pleased to say it was lovely and warm. The house is very comfortable and the garden great for the dogs.

  Jan 2019

• "Great location with direct access through the Dunes onto the beach."

  Property very clean on arrival. Stayed in late October, heating kept it warm. Well equipped kitchen with lots of cutlery, crockery, pots & pans. Lovely large comfortable sofas! Even dog towels and bowls for doggie guests! It is obvious the property owners consider what guests might want and provide it.

  Oct 2018

• "Excellent location with access to the beach."

  Enclosed garden for dogs.

  Oct 2018

• "Nice relaxing house, home from home."

  Sep 2018

• "So well situated - adjacent to beach, walking distance to pub and shop, dog safe garden."

  Aug 2018

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