3B Coastguard Cottages

25 Customer Reviews

• "It was very comfortable, well presented and laid out."

  The cleanliness was of a very high standard. The location is ideal for a relaxed no pressure break. The car parking arrangements are very good and the fact it is on the property, not the street, is a huge bonus. Very much felt more relaxed here than in some other rentals, which have come across as quite utilitarian , where as here we felt a much more "homely" atmosphere. The owner runs a very efficient and courteous pre and post stay "operation" which , frankly, stands out from other experiences in a very positive manner. We would like to thank the owner for providing such a high standard of service that contributed greatly to our stay. Ideal for access to the coastal walks and nature reserves and the local pub (Ship Inn) serves an excellent menu for both food and locally brewed beers. Highly recommended.

  Reviewed by Malcolm5.0★Sep 2024

• "Pristine very well appointed comfortable cottage in a superb location."

  Good off street parking Communications with the owner were clear and helpful.

  Reviewed by Ralph5.0★May 2024

• "Super place; super 3 day stay."

  Great position with fab views out front. Spick and span and really comfortable. It really needs a washing machine though but I'm not sure where that could be put. Plus keep your wellies/shoes inside if the window cleaner calls - we didn't and instead of drying in the sun, they got soaked!! Finally, need to sort out the confusing info colour coding on rubbish bin/collection colours. Apart from those minor quibbles, a marvellous place to stay in.

  Reviewed by Hew4.4★Apr 2024

• "Have had a lovely stay."

  Cottage was very clean and looks like this has been updated fairly recently in bathroom and kitchen. The kitchen facilities were quite small but as this is a very old cottage it has been done very sympathetically. Perfect base for the beach and walks in the area. We hardly used our car which was a bonus. Would stay again.

  Reviewed by Jan5.0★Jan 2024

• "The property was exactly what we needed - excellent locati"

  Reviewed by Andrew5.0★Jan 2023

• "There was no linen or towels and toilet paper we had to call the owner to arrange."

  When house maid turned up she said house not been cleaned The heating system was poor house cold on arrival and unable to adjust radiators to compensate.they eventually came in later in night but not the back bedroom that at 0730 for a few hours despite fottowing instructions to adjust, during the whole stay the bedroom was cool apart from using a free standing heater The icing on the cake a power cut from Sunday eve 1900 till 0230 in the morning Apart from these comments satisfactory I would like some form of compensation for are inadequate arrival experience!! I look forward to your response

  I am sorry the cottage did not meet your expectations. I did respond straight away when you called me and unfortunately the power cut was beyond my control and affected the whole village. Sykes will contact you to discuss compensation in regard to your holiday. Property Owner

  Reviewed by Charles1.9★Dec 2022

• "An immaculately clean and comfy cottage."

  Well equipped kitchen with everything that was needed. I wish all holiday cottages had ovens and baking trays as clean as this one! The shower is the only thing that I could pick fault in, it was a weak and minimal spray from the jet. However it did a job and was adequate for a weeks holiday. My only other comment is that I wish it had been mentioned in the initial write up that wetsuits were not to be ‘brought or stored in the property’. Had this information been available prior to booking I would not have booked. However my week was good weather so swimming gear and wetsuits could be dried in the garden on the clothes drier provided. A great location for beach and outdoor swimming and wildlife enthusiasts.

  Thank you so much for your comments and we're glad you found the property immaculate. It is regrettably to ensure that the property stays pristine that wet suits cannot be taken inside and we will make sure that this is on the advert in future. The shower is usually great pressure as we have a dedicated pipe from the mains water pipe and we will of course get this checked as soon as possible. Thank you for the terrific cleanliness and comfort scores, much appreciated and we are pleased you enjoyed the location as well. Property Owner

  Reviewed by Alison4.7★Jun 2022

• "Beautiful cottage, very comfortable with a really well stocked kitchen."

  The house is very cosy and had everything we needed. The garden is fantastic and the location is superb. It would have been lovely to have a washing machine but maybe we should be happy to not to do the washing for a week

  Reviewed by Hannah4.7★May 2022

• "We found the cottage very comfortable It was clean and well equipped Lovely ..."

  We found the cottage very comfortable It was clean and well equipped Lovely to be able to go on long walks straight from the house, great being by the sea Rosie

  Reviewed by Rosie5.0★Apr 2022

• "Cottage was clean and met our expectations with lovely views over the bay."

  Good base for walking and visiting historic sites.

  Reviewed by Greg4.1★Sep 2021

• "While this cottage is lovely - and this is the second time we've stayed here -I have to bring up the beds, which are not massively comfortable, and in particular the pillows, which are just lumps of concrete."

  To the point we had to go into Alnwick to buy pillows after two bad nights' sleep. Please, please replace your pillows. Could also do with some blankets to use on cold nights.

  Thank you for taking the time to leave feedback. I am sorry you found the beds uncomfortable, this is the first complaint we have received of this nature. The beds in 3B Coastguard Cottages are brand new. We supply a variety of different types of pillows in the property to try to accommodate to all guests tastes and comfort levels. There usually are throws on the beds but these have been removed to align with covid regulations, we do have a convector heater that can be moved from room to room on particularly cold nights. The property also has night storage heating. I have noticed you have booked to stay with us again in the future, I do hope your future stay is more comfortable. Property Owner

  Reviewed by Anna2.8★Aug 2021

• "The cottage is very well located and although fairly small is comfortable and is generally quite well equipped."

  The kitchen has everything you need and there is a very nice garden. The view from the south facing windows is of the coastline and there are also parking spaces clearly marked. It is just a short walk to a lovely beach and the pub nearby is also very good. There are lovely walks/runs both north and south along the coast. Personally I would prefer a holiday cottage with a washing machine as kids can get through a huge amount of clothing when the weather is variable and much time is spent on the beach but it is clear that there is not one available on the description so that is a choice when booking. Where the stay was disappointing was the lack of urgency by the host to resolve issues. At 3pm on the day of arrival (Saturday)we were told that the shower was not working and it was unknown when this would be fixed. This continued for the rest of the week of our stay until finally on our last day (Friday) it was repaired. I understand that these things can happen but an electric shower replacement is a relatively quick fix and it doesn't need to be the exact same model. On the arrival day the cottage was also cold because the storage heaters had not been on during the day so they were not putting out heat that evening. We therefore wanted to use the single convection heater but it was not working. This was not fixed during our week at the cottage. Once we had set the storage heaters they worked well for subsequent days, however these should be set by the cleaners earlier that day to a reasonable temperature for arriving guests. So after travelling all day on Saturday from Somerset to Northumberland with a 4 year old we arrived to no shower and a cold house that night. Ultimately the cottage is nice, comfortable and in a good location, however the issues such as the ones we experienced really should have been resolved far more rapidly by the host.

  I am sorry to hear you experienced maintenance issues during your stay at the cottage. It is our intention for our visitors to have all advertised facilities for our property and we strive on having exceptional property standards. I was unable to get a 'like for like' unit, due to existing wiring and pipe work and without creating even more disruptions for your stay. A new replacement shower unit had to be ordered from Mira, sadly Mira did not initially send the correct unit, thus creating more delay. When the convector heater was tested, it was not faulty. It may have, 'cut out' as a safety measure when the temperature became too high. A refund of 20% has been organised via Sykes as compensation for the lack of an amenity during your stay. Property Owner

  Reviewed by Duncan3.4★May 2021

• "Easy booking process and lots of information provided both prior to booking and after booking."

  Lovely cottage in a beautiful picturesque location. Cottage was very clean and recently decorated. Cottage is yards from the beach and perfect for walks along the endless Northumberland beaches. Well located for access to other areas with a great choice of places to visit. We had a lovely time at the cottage. We had some very cold weather during our visit, but the cottage was very cosy and warm.

  Reviewed by Ian5.0★May 2021

• "A lovely cottage in a quiet location with sea views."

  If you are looking to get away from the hustle and bustle, then this is for you. During our stay, we saw seals, Barn Owls hunting in daylight, two dolphin pods swimming and surfacing offshore, as well as lots of other interesting natural sights. There are excellent walks to be had straight from the cottage, either beach or countryside or a combination of both. We will definitely return to this little gem of a cottage. The owner kept us well informed before, during and after the holiday.

  Reviewed by Barry4.7★Apr 2021

• "This very comfortable cottage is in a fabulous location."

  Ideally placed for access to the stupendous beach, walking, wildlife and local sightseeing it made for a really wonderful long weekend. We wish we’d had longer and will definitely be booking again. One we’d worked out the parking it was ample for two cars. We didn’t use the garden but imagine in summer months it must be a real bonus and it added to the privacy of the cottage.

  Reviewed by Sue4.7★Apr 2021

• "Lovely cottage fantastic position with amazing views."

  Beautiful place. Would highly recommend.

  Reviewed by Angela4.4★Sep 2020

• "This is the cleanest,most immaculate holiday cottage we have ever stayed in."

  It exceeded our expectations.

  Reviewed by David4.7★Oct 2019

• "We had a lovely stay but a couple of points: - Noise from the adjacent cottage came through the walls / front door readily - As there is a shared porch it often sounded like the neighbours door was open, even though it wasn't."

  Seems the walls are paper thin. Unfortunately we didn't have the relaxing evenings we expected - We missed having a dishwasher and washing machine. Washing up by hand was no problem but a washing machine would have been really useful as we were on holiday for a while and had some clothes we could have done with washing

  Reviewed by Stuart3.4★Jul 2019

• "For things to do, “The Ship Inn” was recommended as somewhere to eat."

  That is okay for lunchtime’s. But not for evening meal as fully booked all week. We would recommend that it is advisable to book ahead of your holiday to try and secure a table.

  Reviewed by Martin5.0★Jun 2019

• "The cottage is located in a gorgeous little hamlet with fabulous beach, castle and pub a short walk away."

  Reviewed by Emilie4.7★Apr 2019

• "Great location, clean cottage, great getaway"

  Reviewed by Thomas3.8★Aug 2018

• "Overall the cottage is excellent,but with having two young children we struggled without a washing machine."

  The location is perfect and would definitely book again if it had one.

  Reviewed by Mark4.4★May 2018

• "Northumberland has so many beautiful and fascinating places to visit."

  We have been coming for years, but had not been recently - this visit re-kindled our enthusiasm. The cottage is ideally sited for walks and car journeys north and south. The coast is beautiful and towns, harbours, castles, gardens are all within easy reach. Both Sykes and the owner made sure we felt taken care of. The cottage is clean and well-presented and has stunning sea views along Embleton Bay to Dunstanburgh Castle. We love it here. (Clothes storage/hanging is a challenge, but the advantages of this lovely site outweigh any inconveniences.)

  Reviewed by Ann4.4★May 2018

• "We loved the cottage and its beautiful location and views."

  The village and the Ship Inn were full of character. I was very excited to find how good the immediate area was for bird watching, which is my special interest. It had not been mentioned in the description of the property! The location was also very central for exploring Northumbria.

  Reviewed by Susan4.8★Oct 2016

• "Nice, well-equipped cottage in a lovely setting."

  Reviewed by Rob4.8★Sep 2016

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