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"The house itself is lovely with lots of appliances and facilities although we couldn't get the dishwasher to work."
It was good of the owner to visit us early in our stay. It was a little chilly but to be fair we we were there during a cold snap and we could have used the additional heating devices provided. All in all we thoroughly enjoyed our stay. My main beef is access to you. Whatever I tried I couldn't get through.
We’re very sorry you could not get the dishwasher to work. It has been checked, and it is working. If any guests have similar problems, you will find manuals for all kitchen appliances on the shelf above the kettle, or you can phone the local office for help.
We hope nobody else has their well-earned break spoiled by having to wash-up!
Property Owner
Reviewed by Steve4.4★Nov 2024
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"Really enjoyed our stay, thank you."
Reviewed by Darren4.7★Oct 2024
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"Beautiful house, well equiped with high standard of furnishings and very comfortable."
Very pretty village and lots to do in the area.
Thank you! We’re glad you enjoyed your stay.
Property Owner
Reviewed by Mary5.0★Sep 2024
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"We were two families sharing, with four kids age 5-8."
There was plenty of room inside and out and the kitchen, dvds, kids books was well stocked.
The house was clean on arrival and had the appropriate brushes etc to keep it clean throughout. Warkworth was a lovely place- the castle was 2mins from the front door, river with place to get paddle boards on it 5min walk and a great beach was only 2min drive.
We'll definitely consider coming back and have already recommended to friends.
Thank you for recommending The Burgage House! Glad you enjoyed your stay, and we hope to see you again.
Property Owner
Reviewed by Erin3.8★Jul 2024
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"Terrific house, perfect for a multi-generational family holiday."
Best equipped, large kitchen (and utility room) of any holiday home we've stayed in. Plenty of communal and quiet space. Light and airy open plan living room/diner leading onto the patio was well used by all, with the option of the lovely quiet front room. Wonderful lower garden and the two different patio areas are so well equipped with a child's picnic table and two outdoor sofa sets. Rear of the house is a sheltered, peaceful sun trap and we sat out comfortably each evening. Big bedrooms and good shower and family bathrooms. Plenty of hot water. Bed linen and towels very good quality. The perfect blend of a stately holiday house with a beloved family feel. On a busy road in daytime but always easy to park outside and really only conscious of traffic at the front door. Well insulated with double front door and secondary glazing. Would have been perfect if only the largest bedroom sash window could have been opened-it appears painted shut and made for stuffy nights. Spick and span clean, but we were left only 2 toilet rolls for a family of five for a week which contrasted with all the other thoughtful starter packs left for our use. Warkworth beach was our favourite and a 15 minute walk or quicker drive with free parking. Straight onto the coastal path at the beach. Would definitely book again and recommend without hesitation.
Thank you very much for your detailed review, and we are thrilled that you enjoyed your visit so much! We are very sorry the sash window got stuck, we will look into this.
Property Owner
Reviewed by Christy4.7★Jul 2024
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"This house was perfect for us!"
Plenty room to spread out, lovely sized kitchen for us to cook and the weather was nice enough we could sit out in the beautiful garden. Everything you could possibly need in the kitchen, comfy beds and all in a great location. One thing to mention was the kettle was a little temperamental - sometimes switched off before it boiled - sometimes took us a few goes to get it to behave itself. Not a major issue by any means!
Thanks for your warning about the kettle. . We are glad you enjoyed your stay.
Property Owner
Reviewed by Laura4.4★Jun 2024
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"Burgage House is being at home with lots of extras."
Cosy and spacious . Plus a perfect English village environment, a short walk from a lovely beach. More spectacular beaches on the coastal drive e g Beadnell and Bamburgh. Strike west for the Cheviots and don’t miss wonderful Ad Gefrin in Wooler. Shop in Alnwick and visit the best bookshop, at the old station for lunch and browsing.
Thank you for your positive comments. We are very pleased to hear that you enjoyed your stay.
Property Owner
Reviewed by Margaret5.0★Oct 2023
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"Lovely house, beautiful garden that we couldn’t make much use of with the wet weather but would be great in summer."
Really enjoyed our stay. One criticism would be that it’s a shame there isn’t a downstairs loo - would still recommend to family and friends.
Thank you for your positive comments. We agree with you - a downstairs loo would be good! It’s nice to hear you would still recommend the property.
Property Owner
Reviewed by Lynne5.0★Sep 2023
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"Great cottage and a nice holiday."
A few small issues - a tray in the oven needed a soak and clean and it smelled of fish. Generally it was clean but there was a bit of dust here and there. The sofa in the back room looked a bit tired and grubby but it's white/cream which seems a strange choice for a family cottage. These are small niggles, the bathrooms/shower rooms were excellent. Good beds with firm mattresses (I normally leave a cottage with a bad back but not here). Would recommend it to others.
Thank you for your feedback. We think the cleaning issues have been addressed now. There is a new oven, so that should definitely be clean! We are carrying out maintenance and redecoration programme which will, we hope, address the issues you have raised. Thank you for recommending the property, and we hope we may see you again.
Property Owner
Reviewed by Katherine4.4★Sep 2023
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"A lovely property in an ideal location."
The property was in need of a deep clean. The front room with the piano smelt musty and damp.We raised 2 issues - firstly the strut underneath the double bed at the back of the property was broken and we raised this immediately on our arrival on the Saturday but it was not fixed until the Wednesday following. Also the curtain rail in the twin room fell down when we closed the curtains and this was reported on the Sunday morning but not fixed until Thursday. The outside barbecue had not been emptied or cleaned so we did not use it. However overall this was a spacious and lovely house and if the issues are resolved we would definitely revisit.
Thank you for bringing these issues to our attention. We are sorry you encountered problems, which could not be addressed immediately. The deep clean could not be carried out until there was a gap in bookings; this has now been done. The temporary repair to the bed strut has also been completed with a new, sturdier strut. Various other maintenance issues have also been addressed and we plan to carry out further work in the spring. We are pleased to hear that you still enjoyed your stay, and we look forward to seeing you again!
Property Owner
Reviewed by John2.5★Aug 2023
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"The property was unclean in parts."
I ran a bath on the first night, the surface of the water was dirty with dust and fluff. The sofa was stained. The bathroom ceiling had a leak that dripped. I am aware this has previously been reported. The utility area contained previous occupants recycling. The property smelt, the windows were filthy.
We are sorry to hear that you encountered problems with the cleaning of the property. These issues have been raised with the agency, and we believe that the cleaning regime is now satisfactory. We hope that your experience did not spoil your visit to Warkworth.
Property Owner
Reviewed by Richard2.2★Jul 2023
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"This was our third stay at The Burgage House as it is a perfect house for our Northumberland holidays."
It is spacious and very well equipped, and the beds are very comfortable. The children and our dogs love both the house and garden.
We are so glad you enjoyed your stay! Thank you for your feedback.
Property Owner
Reviewed by Dorothy5.0★Jul 2023
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"The house is spacious and in a great location in Warkworth, we spent most of the time in the sunroom facing into the lovely garden."
We felt the house was a bit rough around the edges and could do with some upgrading in terms of the decor. The windows were also filthy which made the place feel a bit shabby. The beds were comfy and lots of space for our group which was great, the garden is beautiful and a real sun trap for most of the day.
We are sorry that you encountered problems with the cleanliness of the property. These issues have been raised with the agency and we believe the cleaning regime is now satisfactory. We also have plans for ongoing maintenance and redecoration, so we hope you will find the house more comfortable in the future. We are pleased to hear you enjoyed the garden, and we look forward to seeing you again.
Property Owner
Reviewed by Natalie3.8★Jul 2023
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"House and location were perfect for us."
Had to call and report leak in bathroom ceiling after heavy rain but no evidence of anyone attending so hopefully will e fixed before next guests. Also no one had bothered to put recycling bin out the week before or taken their glass away so this was not very good to discover.
Reviewed by Paul5.0★Jun 2023
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"Lovely big house for an extended family stay in a perfect location."
Garden was the best for catching some rays and very doggy friendly, we loved it. Only recommendation is that it could do with a downstairs toilet adding into the large utility room to make it the perfect holiday home.
Reviewed by Beverley4.7★Jun 2023
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"The location of this property is perfectly situated on a hill with Warkworth Castle overlooking the street."
There are also some great beaches nearby. Recommend Alnmouth beach, a visit to Barter Bookshop, and Newcastle with all its hidden gems is within reach, as well as the usual Northumberland sites, Hadrians Wall, Lindisfarne, Bamburgh Castle etc. The house itself is decievingly big with a lovely big garden. There is 2 living rooms, and a large kitchen/utility room. All the bedrooms are large too. It's a mix of old and new furniture, and there is a piano. Great location for a large family or more than one family to meet up.
Reviewed by Diane3.8★Apr 2023
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"Lovely house and garden."
Perfect for two families together. Very well equipped kitchen and lovely light living/dining room. We didn't get a chance to sit in the garden due to the weather but it had two lovely seating areas.
Reviewed by Caroline4.7★Apr 2023
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"We had a great time everything was as we have come to expect."
Reviewed by Richard3.8★Mar 2023
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"We stayed at this property over the Christmas period which included Christmas day, the house is absolutely lovely, it exceeded are expectations, it is really large and so well layed out having the kitchen central to the house was so nice, we loved the large dinning table in the open plan living room and the large corner sofa meant there was plenty of seating for us all, we were a party of eight."
. Would defiantly rebook again.
Reviewed by Andrea5.0★Dec 2022
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"A great house in the centre of Warkworth
The house is deceptively large with ..."
A great house in the centre of Warkworth
The house is deceptively large with four good sized bedrooms
The garden and patio area were lovely but it was cold and the patio became an ice rink
A very warm house which was helpful in the minus temperatures
Would definitely recommend to other plenty of space for a large group or family
Reviewed by Lisa5.0★Dec 2022
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"A lovely house, felt like a home from home."
Well equipped, good location, good to have parking for 1 car outside.
Nov 2021
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"What a gorgeous house!"
The house and garden are exceptionally well equipped. Inside, there is plenty of room to spread out and the garden is both child and dog friendly. We had a wonderful week at The Burgage House and would highly recommend it.
Jul 2021
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"Beautiful location, Warkworth is a lovely place."
We took our dog, sheep free walking from the front door. The beach is 15 minutes by foot and it is a very good beach. The double glazing is excellent. The house is clean, spacious, everything works. The garden is very well maintained. We even found a bucket and spade for sandcastles.
Jul 2021
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"A lovely spacious warm holiday home which was very well equipped."
Perfect for two families with children and a dog.
Oct 2019
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"We spent a wonderful week in the Burgage House."
It is a lovely light and welcoming home with very comfortable living areas and a brilliantly equipped kitchen with everything you could possibly need. The beautiful garden with its terrace and seating area really added to our enjoyment of the holiday. It was a great base for exploring the beautiful Northumberland countryside with Warkworth beach in walking distance and great cycle routes along the coast. Thank you for a very enjoyable week
Sep 2019
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"Excellent, lots of space with everything you needed, comfortable seating in and out."
Felt home from home. Never had so much provided ........this was wonderful!
Aug 2019
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