No.4

31 Customer Reviews

• "Our second stay at this cottage, and we enjoyed it as much as before."

  The facilities are all fine. It is clean, cosy and comfortable. We did have the boiler 'lock out' (apparently a rare occurrence but it was blowing a real hoolie right onto the back wall vent which we assumed triggered it). It was no problem to deal with as there were instructions in the visitor folder, guiding us to a You Tube video. It was sorted in moments, although getting the boiler front off took a bit of firkling; you need to pull at the bottom. The icing on the cake was the wonderful Dark Skies of Northumberland. Not only could we see a beautiful night sky, including the Milky Way, from right outside the front of the cottage, but were also fortunate enough to have the opportunity to photograph the Aurora. Not just once, on our first evening there, but also again (even more spectacular as we were able to see it by the naked eye) on the night before we left!

  Reviewed by Karen5.0★Oct 2024

• "Old cottage in need of decoration Good range of kitchen equipment but extractor filter was disgusting."

  Hadnot been replaced in a year! Good location, garden and quiet. Agree double bed is very hard.

  Reviewed by B3.4★Sep 2024

• "This is an old terraced property with thin walls subject to noise from adjoining houses."

  The view at the back is a bit depressing and the gardening in serious need of a good tidy up … it was unappealing and never used it. The facilities were fine, the bed really comfortable and the location perfect. The parking area should be labelled to avoid confusion, not as straightforward as suggested. The price of the stay suggests this property would be better than it actually is. It served its purpose but overpriced and in all honesty I wouldn’t recommend it. I will go for a detached cottage next time.

  Thank you for your constructive criticism but your comments are not reflective of our other guests experience. The cottage is an old property as described and the view at the rear over looks the farmers fields. The front garden is regularly attended to by our gardener and is highlighted by many others as a key feature. We are pleased you enjoyed the comfort of the bed and the location. I’m sorry that you thought the cottage was overpriced and maybe next time you are better investing in a detached cottage without neighbours. Thank you for your business Property Owner

  Reviewed by John3.1★Aug 2024

• "The fridge was making a buzzing noise, not a problem but might be worth getting someone to have a look at it."

  Otherwise fantastic place, thanks

  Glad you enjoyed your stay and I’ll get an engineer to take a look at the fridge Thanks Philip Property Owner

  Reviewed by Benjamin5.0★Jun 2024

• "A delightful cottage to stay at and have as a base to explore the Northumberland coast and the Cheviots."

  The cottage is comfortable and well equipped and the owner very helpful. We enjoyed the addition of having the summer house. We thoroughly enjoyed our stay, and would recommend it.

  Reviewed by Caroline5.0★Jun 2024

• "Our first visit here and we found it to be a lovely cottage."

  It was very comfortable (probably the best bed I have slept in when away from home!) and clean. It had all the amenities we could wish for, although we did tend to eat out. It is great to have parking so close It is within easy distance of the A1, giving easy access to the many sites of interest that abound in this area. It is quiet and peaceful, with a lovely garden full of birds. There are cows nearby and they can be quite 'moosical' at times but not a disturbance. I rather enjoyed watching them from the bedroom windows, and the horses, in the fields. We are now looking forward to another visit which we have just booked for later in the year. We might get the opportunity to try out the woodburner then.

  Reviewed by Karen5.0★Jun 2024

• "Excellent. A lovely cottage, well located and peaceful,"

  Reviewed by Judith5.0★Mar 2024

• "Had a great time at Number 4,Had a bit of an issue with the heating,but was quickly sorted with owner Philip,Very cosy cottage well equipped with everything you need for a great holiday."

  The location was brilliant just off the A1,very near the all the beautiful beaches and Castles,hope to return very soon. Rob.

  Reviewed by Robert4.1★Sep 2023

• "The cottage is lovely and in a good location for the beautiful Northumberland coast."

  Well equipped although the most cooking I did was to slide a pizza in the oven. One or two things like light bulbs that need changing, a bit of loose plaster on the back door out of the kitchen but other than that it was great. Oh, just one more thing the bedroom curtains are white. Means is broad daylight at 6 in the morning. . . Perhaps a blackout blind might be a plan?

  Reviewed by Jennifer4.4★Sep 2023

• "The cottage is in an ideal location for exploring the area."

  We found the cottage to be absolutely charming, clean, tidy and comfortable. The owners were very helpful when we rang them. We had a lovely two weeks, were very sorry to leave and would love to return.

  Reviewed by Helen5.0★Aug 2023

• "This property is in need of a deep clean."

  The sink in the kitchen is disgusting and needs replacing. The washing up bowl needs replacing. The pots and pans had to be cleaned before use and the oven and oven drawer are filthy. In the lounge, the sofa and chairs are dirty and stained. We put our own throws over them. The bathroom needs a new shower head. My husband had to descale it because it sprayed water everywhere. We chose to use the smaller bedroom as it looked a bit cleaner. There are no mirrors for dressing and hair. Only one mirror in the bathroom! I understand why the water is brown but maybe we should have been told before booking. The cottage is just very grubby. Good points: The birds. The wifi. The Black Bull at Lowick.

  Extremely surprised that if the cottage is so bad you did not contact us either on your arrival or during your stay to allow us to attend to your issues. The cottage is fed by a water supply from a private well and although perfectly safe and tested by Northumberland council, it does contain higher levels of iron than normal. Hence the reason we leave bottled water and a reference to it in the information file. To note that the kettle and shower head are replaced every 8 weeks for this reason. I can only apologise if the suite has been marked by previous guests. We have spoken with our cleaning team regarding the bedrooms and must admit to being amazed at your suggestion that they were not clean. May I just also point out that there is a full length dressing mirror in the front bedroom wardrobe as well as the bathroom mirror. We believe that to be adequate. To conclude that we are only a phone call away should you be unhappy about anything. It’s far easier to ring than write reviews like yours. Property Owner

  Reviewed by Janet Rosemary1.6★Jul 2023

• "A lovely property in an excellent location"

  Reviewed by Steven5.0★Jul 2023

• "Cottage itself was nice with cosy living area and kitchen with spacious bedrooms."

  Constructive feedback......bathroom is very tired looking and in need of a deep clean as lots of limescale build up, particularly in the bath and on the shower head. Shower is very poor with hardly any pressure. Overall, the cottage would benefit hugely from bathroom being fully replaced and modernised. The cottage is in a good location for exploring the East Coast which we enjoyed.

  Reviewed by Nicola3.1★Jun 2023

• "The cottage was clean but could do with a deep clean which I do realise is very difficult with people coming in every week but may be a rota with more staff deep cleaning one house may be ever 6 to 8 weeks."

  The cottage was well stocked and we found everything we needed. Two comments a mirror in the twin room and new pillows the ones on the beds are way passed there sell by date. Garden could also do with a little work.

  Many thanks for your constructive feedback. To summarise, all pillows, protectors and duvets have been replaced. We have spoken to both the cleaner and gardener regarding your comments and they are dealing with your points. On our next visit we will install a free standing mirror in the single bedroom. Thanks again for your feedback Philip & Janet Property Owner

  Reviewed by Penelope4.1★Jun 2023

• "A quaint, charming little cottage surrounded by beautiful countryside."

  The cottage was clean and cosy with everything that we could have needed. We had a wonderful few days visiting Holy Island and Bamburgh as they are both a short distance away. We also enjoyed a boat trip around the Farne Islands. We hope to come back for another visit. Thank you for the bottled water.

  Reviewed by Anne-marie5.0★May 2023

• "Lovely little cottage we stayed for a whole month and was very sad to leave , ..."

  Lovely little cottage we stayed for a whole month and was very sad to leave , lovely and warm considering it was -5 , log burner is really efficient, as is the central heating, great area for sightseeing, really nice view from master bedroom and very peaceful place to be ,nice places to eat not far away, garden full of wild birds and must be lovely in the summer especially with holy island and the sand dunes only a 15min drive , and the owners Philip and Janet are lovely and are quick to respond should you need them for any problems, I highly recommend great for couples or family

  Reviewed by Jeremy5.0★Nov 2022

• "Been here before so it's a bit like coming home, water and wine left by the ..."

  Been here before so it's a bit like coming home, water and wine left by the proprietors nice touch, very close to Lindisfarne and Berwick but quite enough away from the maddening crowd

  Reviewed by Gordon5.0★Sep 2022

• "Enjoyed apleasant stay at haggerston cottage"

  Reviewed by Christine5.0★Sep 2022

• "Lovely cozy cottage in a quiet area surrounded by fields, but not far from A1 so convenient for seeing this beautiful area."

  Cottage is well equipped and the garden and summer house really made it extra special. We would definitely like to return soon.

  Reviewed by Julie5.0★Aug 2022

• "We liked the cottage which was reasonably comfortable and well equipped."

  Good TV and loved the garden. Did not use the summerhouse but it looked lovely with two nice wicker chairs and a small heater. The fireplace looked lovely with the attractive logs but weather was too warm to use it. Good fridge freezer.

  Reviewed by Stephanie3.8★Jun 2022

• "We enjoyed our break away in this cottage."

  The kitchen is a bit dated and bathroom but perfectly adequate. Take your own frying pan. The garden is lovely. Lots of birds. The cottage is in a quiet place and a perfect location for exploring Northumberland.

  Reviewed by Laney3.4★Jun 2022

• "The cottage was wonderful."

  The fact it was surrounded by farmland and animals was a great (and a nice) surprise to us. We didn't realise this before we came so maybe you could add this to your listing as we feel it is a great selling point. We especially enjoyed sitting in the garden watching the visiting birds.

  Reviewed by Michael4.7★Apr 2022

• "I’d like to start by saying that we had a lovely time in the cottage."

  It is peaceful and very relaxing. The furnishings were all very comfortable and we loved the log burner. We had no coal when we arrived but a quick msg to the owner and that was quickly rectified. The hot water and heating needed a quick read-up but we soon got the hang of it. The owner had left a bottle of wine for us - how thoughtful. We were told that the water came from the farm supply and it did seem to have a metallic smell to it. The owner had left some bottled water for us but my husband used the tap water and said it tasted fine. The area is amazing. There are so many things to go and do, we were spoiled for choice. We were lucky that the nights weren’t cloudy whilst we were there and so the night sky was stunning. A lovely area and a very comfortable cottage.

  Reviewed by Susan4.4★Mar 2022

• "We had a lovely stay."

  A really comfy, well equipped cottage with very lively bird life in the garden (and a summerhouse from which to enjoy it). A perfect spot for trips to beautiful beaches, cliff top walks, historic Berwick-on-Tweed, castles, woodland and countryside.

  Reviewed by John5.0★Sep 2021

• "Lovely cosy cottage."

  Comfortable and clean in a very quiet location but close to main attractions and Berwick-Upon-Tweed. Had everything we needed. Water does have a metallic taste because of supply but as the owners had left us bottled water, a pint of milk and a bottle of wine it didn't bother us at all! Thank you for a lovely week.

  Reviewed by Jane5.0★Aug 2021

• "There was mostly no hot water."

  Occasionally some scalding water would trickle out of the kitchen tap, but mostly we had to wash up in cold water adding in using boiled water from the kettle. We tried returning on the hot water switch at the boiler several times. We managed to run a couple of shallow baths, but on most days had only cold water. The electric shower also does not work properly, and tends to alternate between scalding hot and cold. The water also tastes horrible, like it comes from rusty old pipes and is full of metallic deposits. And for this amount of money I really think the owner could have provided a decent size non-stick frying pan, instead of the old style small ones. I do not think Sykes should be renting cottages that do not have a reliable hot water supply or at least a reliable hot shower.

  We do apologize for the issue's you faced while at this property but wish you had contacted us at the time as the owners of the property do have a local plumber available and this issue has been rectified 24hours after the owners were made aware. Thank you for your comment's. Property Owner

  Reviewed by Martin2.5★Jul 2021

• "Ideal location and accommodation for exploring the the local coastline and castles in the area, and visit to Holy Island."

  Reviewed by R5.0★Jun 2021

• "We really enjoyed our stay."

  Lovely comfortable cottage in quiet location and within easy reach of good beach and inland walks. Very easy process to book a cottage. Information regarding arrival/departure and key arrangements arrived in good time.

  Reviewed by Jacqui4.7★Oct 2020

• "We like the location, the peacefulness and seclusion."

  The cottage had lots of things which you may need, scissors, first aid kit, and many other bits and pieces, it was warm and cosy and spacious enough, the kind of place you could quite easily retire to.

  Reviewed by Gordon5.0★Sep 2020

• "We had a wonderfully relaxing week in this cosy cottage!"

  Very well equipped property, with a homely feel. The neighbours were all so friendly, and there is a gorgeous front cottage garden with summer house. We really appreciated the log burning stove too! Could recommend.

  Reviewed by Debbie5.0★Sep 2020

• "Lovely, well-provisioned property in a lovely location."

  Reviewed by Rachel5.0★Aug 2020

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