Hillcrest

39 Customer Reviews

• "Let’s start with the positives."

  The house is in a great location and had a lot of space for us all. The beds were really comfy and a great shower. We didn’t have any issues with dropping off our bags and parking at the back. The permit was great and we used it at other local car parks too. Seahouses is lovely, great pubs for food & drinks, lots of local shops and a coop across the road. Unfortunately the cleanliness of the house really let it down. On arrival the main room absolutely stank of wet dogs. We had to take out the rugs and put them in the outhouse and purchase candles but the smell never really went. It was manageable in the evenings when we had cooked, had a fire on etc but terrible again in the morning. There was also food under the throws and scatter cushions on the setees that we had to hoover up. This really makes a difference as you expect a certain level of cleanliness. The furniture was really tired and the selection of glasses, cutlery odd, broken and crockery chipped. We didn’t have enough glasses for 4 of us so the kids had to use wine glasses! One of the dining chairs was broken, luckily we found this before sitting on it. There’s was a log fire but no wood. A couple of logs to start off the first night would be been a nice touch. We reported all the above to the letting agents who were lovely and offered a deep clean but we declined as we had cleaned it ourselves. This should be standard before guests arrive. We had a great holiday and absolutely loved Northumberland but couldn’t recommend this property unless it’s had a full deep clean and some TLC.

  Thank you for your feedback it really helps, I'm so sorry to hear about your issues with the poor cleaning, it is unacceptable and I to have raised this with the letting company. I'm really not happy about it, it's a shame you didn't go straight to the office before you cleaned so they could see it for themselves,again sorry about that i believe someone from the office came up to tightened the lose chair leg and the glasses had been replaced all your other points have been noted.I'm pleased it didn't spoil holiday in Seahouses thanks again Eric Property Owner

  Reviewed by Joanne2.8★Oct 2024

• "Just enjoyed a fantastic stay at Hillcrest and would definitely return."

  Lovely house in an Ideal location with plenty on the doorstep. The house was perfect for us and two dogs. Loved the enclosed garden. Would recommend staying here. A couple of very minor things which definitely wouldn't put me off were only half a toilet roll between us for the entire stay and half a kitchen roll, no spares left so had to buy own. All of the candles and tealights need replacing as no wax in them. Look forward to returning.

  Thank you for your feedback I've had a word with the letting agent about the toilet and kitchen rolls or the lack of them which is not acceptable I'm sorry about that. But pleased to hear all else was okay and you enjoyed our wonderful Northumbrian coast come back soon thanks again Eric Property Owner

  Reviewed by Tracey4.1★Sep 2024

• "Hillcrest was a perfect place to stay for our first visit to Northumberland."

  Very close to local amenities with a very good supermarket and butchers just across the road. Hillcrest was bigger than we thought when looking at it online. Parking was so easy as a massive car park at the back of the cottage. All free when displaying the permit. Beds were very comfortable and a great shower with plenty of hot water all the time. A big thank you to the owner for making our first visit to this wonderful part of UK. We will definitely be returning as so much more to see.

  Thank you for your lovely 5 star review it means a lot, I'm so pleased you enjoyed your stay at Hillcrest. Do please come back one visit is never enough to take it all in. Spread the word about our wonderful Northumbrian coast and country side stay safe and come back soon.Thanks again Eric Property Owner

  Reviewed by Cheryl5.0★Aug 2024

• "We’ve just returned from a 3 night break away with family."

  The house is in perfect location as you can walk to all the restaurants, pubs, shops, and harbour. It’s a bit of a walk to the beach so anyone with children we’d suggest you drive to the sand dunes (on the main road towards Bamburgh) and walk through to the beach. It’s free to park too! The house was clean and comfortable and we really enjoyed our stay. Our only negative, the house next door is being renovated so every morning unfortunately we got woken up to LOUD banging (literally on the dot at 8am!) The banging continued throughout the day on/off. We appreciate building works go on, just wish we had been warned in advance. Just to make people aware, staying here in future, it’s best to unload at the back of the house (once you’ve picked up the keys and permit for the car) from the front. The house is situated literally on a roundabout so not ideal to unload at the front, especially with children.

  thank you for your review I have spoken to the builders working on the next door property and the owner, so hopefully they are now more considerate and keep the noise to a minimum they have assured me that the worst is over.Thank again Eric Property Owner

  Reviewed by Anna3.8★Aug 2024

• "There was a problem with the drains which no one came out to us about, we ended up buying bleach and putting it down the sink but the smell returned in less than 24 hours."

  There is something scratching in the extension roof, some animal. Next door is having work done at weekends which started at 7.30am and was so loud you couldn’t hear the tv. We went out. We rang up the company and no one replied to help us with these problems so we called in and they just apologised and said thanks for letting them know. It’s a lovely house with great situation, though parking and rear access to unload luggage is a challenge but we won’t be coming back unless we were assured all the problems had been fixed. It spoilt our week. Good job the weather was lovely and we could go out.

  Reviewed by Paul3.1★Jul 2024

• "A great property."

  Fantastic location. Lovely and clean and well maintained. My two Dachshunds loved the house. Central to everything as described. ( Sorry, we forgot to read the handbook and didn't put the bins out for collection. ). My partner and I and our pooches really enjoyed our stay and we would definitely look to re book in the future.

  Thank you for your kind 5 star review it's very much appreciated. So pleased to hear everything was good for you and your little pooches and you enjoyed your stay at Hillcrest come back soon. Thanks again Property Owner

  Reviewed by Carl5.0★Jul 2024

• "Very clean and comfortable and extremely handy for shops and restaurants."

  We have stayed here before and we're coming back in September. We are already talking about booking for next year.

  Thank you for your perfect 5 star review I'm so pleased you enjoyed your stay at Hillcrest and already looking forward to your return thanks again it's appreciated Property Owner

  Reviewed by Christine5.0★Jun 2024

• "Lovely & well appointed property in a very central & ideal location."

  Very clean, easy to access and very comfortable. A little home from home in such a beautiful part of the country. Wouldn't hesitate to stay here again.

  Thank you for your lovely 5 star review I'm so pleased you have had a wonderful stay in Northumberland at Hillcrest. Come back soon there's lots to see and do here. Property Owner

  Reviewed by Chris5.0★Jun 2024

• "Kitchen bin was filthy inside."

  No instructions as to how the TV remote in Kitchen area worked. Flashing lights above Kitchen units. Very low sofas,and TV too high.Chopping boards need replacing. Pictures are very dusty. No lock on bathroom door and shower very slow to drain. Rope handrail in garden has rotted, unsafe for children. Rubbish in front garden. Location was perfect beds/bedrooms very comfortable.

  Thank you for your review they all help,I'm sorry about the filthy bin and dust on the pictures will bring that to the attention of the house cleaning team, will also sort lights in kitchen.Bathroom door lock is ordered had no idea there wasn't one sorry,it's an old cottage some of the pipes are old and slow draining.As for the litter in the front garden it's the main street with lots of take aways the street bins get filled to overflowing at night and our forever hungry gull's pull the old papers out and if the wind decides to blow.Because of this we do a regular litter pick. Mind first to mention sofa's to low,tv to high and aren't all remotes the same, power button for on, numbers for channels volume -or+ and menu.Chopping boards will be replaced and rope hand rail fixed. think you been watching tv's 4 in a bed to much anyway thanks again and I do hope you managed to enjoy your stay. Property Owner

  Reviewed by Christine3.4★Jun 2024

• "A lovely cottage right in the centre of Seahouses ."

  .. perfect location! The cottage was clean, spacious and well-equipped, and the garden was tidy and fully enclosed - perfect for our 2 dogs. The gate leading from the garden to the public car park behind the cottage was very handy, and a big bonus was the parking permit provided - thank you! Would happily stay at Hillcrest again, and have already recommended to friends! Thank you for a great week!

  Thank you for your lovely 5 star review and your recommendation, I'm so pleased you all enjoyed your stay in Seahouses at Hillcrest and come back soon thanks again it's appreciated Property Owner

  Reviewed by Karen5.0★Apr 2024

• "Amazing stay the property is lovely and in a great position all shops takeaways and walks situated right on doorstep hoping to return in the summer months."

  Thank you for your feed back I'm pleased you enjoyed your stay at Hillcrest and our wonderful Northumberland coast comeback soon. Property Owner

  Reviewed by Susan4.1★Apr 2024

• "Very nice property, and excellent location."

  Nicely decorated, and good enclosed garden for dogs.

  Thank you for your 5* review it very helpful,so pleased you enjoyed your stay at Hillcrest and our wonderful northeast coast come back soon. Property Owner

  Reviewed by Abby5.0★Apr 2024

• "Comfortable, spacious, clean property in the centre of Seahouses, with everything on your doorstep, including a well stocked Co-Op store nearby."

  The enclose garden is great for dogs. A bit tricky to unload luggage due to it being situated on a roundabout, but a parking permit provided for the public car park behind the house was useful, with the car park accessible either from the garden gate, or by a short walk through a well used alley between the local shops behind.

  thank you for your kind feedback it helps and is appreciated pleased you enjoyed your stay come back soon Property Owner

  Reviewed by Yvonne4.7★Feb 2024

• "Once inside the cottage it was very nice warm and cozy with nice fixtures and fittings, however getting into the cottage was something else."

  The key safe is next to the front door, but the front door did not open, no matter what you did to it, this was the start, as we wanted to go into the cottage to work out where parking at the rear was, expecting to find a road or back lane, only to realise it was a public car park. This needs to be explained better. Now we have parked the car we were faced with a large bank of muddy grass which we then had to carry our bags up to the cottage, this was not ideal and I feel that if you were not great on your feet you would really struggle, remembering that this is the only access to the cottage, as the front door does not open ! The gate had a broken latch and the bolt to open it was on the inside of the gate, I personally could not reach the bolt, but luckily my husband could! There is a Brocken concrete block that I assume your supposed to stand on to reach the bolt again not great. Taking the door situation into account going out in the evening was not great as you were walking over muddy grass in your good shoes and on one evening I did actually slip over

  Sorry to hear about your stay at Hillcrest .the front door had swollen with all the wet weather we have had. If only you had telephoned the letting agents you booked with.someone from the maintenance team would have sorted it straight away they're only a few doors away. Yes it's a public car park out the back of the property, I supply a permit for your use and from the car park there are three or four paved foot paths to the main street at the front also Hillcrest has a gate to the side with access to the front there's no need to use the rear garden gate.Once again I'm sorry to hear about your experience but what can I say IF ONLY YOU PHONED the sticking door would have been fixed in no time, that's what the maintenance team are there for so our guests have a trouble free enjoyable stay .thanks for your feedback Property Owner

  Reviewed by Fiona3.1★Jan 2024

• "A lovely cottage on which to base our holiday in Northumberland."

  Thank you for your feedback and your right about it being agreat base to explore Northumberland. Property Owner

  Reviewed by Anthony5.0★Nov 2023

• "A wonderful property , very comfortable and well looked after , we were only there 2 nights but would happily of stayed a lot longer."

  Everything you could want is just about on the doorstop , with a very short walk to the coast . I would happily reccommend Hillcrest to family and friends and would readily go back there in the future .

  Thank you for your great feedback I'm pleased you enjoyed your stay at Hillcrest. But 2 nights is not enough to see all our wonderful Northumbrian coast come back soon. Property Owner

  Reviewed by Jacqueline5.0★Oct 2023

• "Beautiful property in a great location."

  We enjoyed the proximity to Seahouse's pubs and restaurants. The property was very clean and nicely decorated and furnished. With three of us staying, we managed well, but six might be a struggle with the kitchen facilities and utensils. The fully enclosed garden was great for our dog too - very secure.

  Thank you for your feedback, not sure that i can enlarge the kitchen but I'm pleased you enjoyed your stay. Property Owner

  Reviewed by Tom4.7★Sep 2023

• "Fantastic. We had a lovely week at Hillcrest."

  The house was very clean and comfortable and so convenient for the local amenities. Seahouses is a great little harbour town with plenty of eating out options. Two local dog friendly pubs with great food. Indian and Italian restaurants with takeaway options plus fish and chips galore. So many places to visit nearby including Bamburgh Castle, Lindisfarne, Alnwick to name a few. A bit of a drive to Beamish but well worth a visit. Lovely to get back to Hillcrest and relax. The parking permit was very welcome and also allowed us to park in many car parks in surrounding towns. Highly recommended.

  Thankyou for your kind review I'm pleased you enjoyed your stay come back soon Property Owner

  Reviewed by Sandra5.0★Sep 2023

• "Fabulous break in a great property."

  Great location, within walking distance to the amenities of Seahouses. Comfy, clean, spacious, light and airy house with the added bonus of a secure enclosed garden for the dog! Also the parking permit for the carpark right behind the back gate was handy and allowed us to use many other carparks in the area too. I'm afraid we didn't use the kitchen much as there were too many good eating places and takeaways in town, but it did seem very well equipped! I'd certainly stay here again.

  thank you for your feedback and come back soon Property Owner

  Reviewed by Caroline4.4★Sep 2023

• "We’ve stayed in many Northumbria Coast & Country Cottages but this was one was disappointing."

  First impressions were not great. Parking was an issue - as parking for this property is in a public car park and as it was a bank hol weekend - we struggled. Once at the property the grass area was overgrown and evidence of previous dogs found, both general rubbish and recycling bins overflowing attracting lots of flies. The front door was extremely stiff and required some force to open and close. Previous holidaymakers had obviously also found this to be a problem as the inside handle wasn’t secure and missing screws. Throughout the week the bathroom sink started the block, shower doors very difficult to open and close and the washing machine was pouring out water. The bunk beds don’t have proper mattresses- both more like futon mattresses which is fine for a few nights but both my kids found them uncomfortable. Feedback for owners- please get single mattresses and an hair dryer! All issues reported but due to the bank holiday weekend the local agency wasn’t open until Wednesday. Even without the above issues we wouldn’t stay in this particular property again as the parking was a constant problem and being so close to Seahouses it was quite noisy. The local Northumbria coast & cottages agents were very helpful and tried to fix the washing machine & front door but it was a shame I had to call in 3x times

  Sorry about your disappointing stay in Seahouses but really if you are planning a stay at a coastal resort on the busiest Bank holiday of the year what can i say IT'S GOING TO BE BUSY The letting agent's have an emergency out of hours number to use at weekends and Bank holidays. Apologies for the grass not being cut before your arrival mix-up with gardeners but I believe it was cut a couple of days later.All our other guest are happy with the parking right outside the back gate plus the ability to take the disc permit to use in many of Northumberlands car parks for free.As for the bunkbed mattresses they are the ones that came with the bunks and you are the first to have an issue with them. Hair dryer has disappeared sorry about that didn't know but it's replaced now . Once again I'm sorry about your disappointing stay Property Owner

  Reviewed by Jenny3.1★Aug 2023

• "We loved the location of the property but unfortunately the neighbours at number56 were very inconsiderate of others making lots of noise throughout the night partucularly loud from midnight till 230am children screaming and grown adults shouting, singing and encouraging the children to scream."

  This happened 4 out of our 7 nights waking us each night which was disapointing. The property itself was very spacious and clean but the outhouse building where the freezer and washing machine was leaking badly during the heavy rain meaning the celin was bubbling and leakong through. I feel this needs repairing as its damp and mouldy. Our stay was lovely and we would return again but felt very let down but the noisy neighbours .

  Thank you for your feedback I'm sorry about the inconsiderate people staying next door some people are just like that, most of the time the owners only use it themselves.The work on the old out building in in hand so hopefully if you return it should be all done cheers Property Owner

  Reviewed by Stephanie4.1★Jul 2023

• "We enjoyed our stay at Hillcrest very much."

  It was perfectly located, just a stone’s throw from the centre of Seahouses. The only thing that was missing was a mirror in the second bedroom, as I had to keep going into the first bedroom to dry my hair. Also the tap in the kitchen needs fixing as that is dripping. We do hope to return sometime in the future.

  Mirror and tap problem fixed thanks for your feedback pleased you enjoyed your stay Property Owner

  Reviewed by Jill5.0★Jul 2023

• "The house us lovley and clean, a great place to stay."

  Maybe a little attention is needed outside .The lawn only cut on Monday but had not been cut for a while mould in the out house and the bench is dangerous probably needs removing . all in all great

  Thanks for your feedback we had a mix-up with the gardeners and the out building is on the to do list Property Owner

  Reviewed by Dennis3.8★Jun 2023

• "Property was lovely - just needs dripping tap in kitchen fixed and moveable shower head was broken when we arrived."

  Other than that, a lovely property and we may well stay there again.

  hi its all fixed now thanks for bringing it to our attention pleased you enjoyed your stay Property Owner

  Reviewed by Jackie4.4★Jun 2023

• "Perfect location & parking facility."

  Lovely well equipped cottage, Wi-Fi was good. Only issue was a dripping kitchen tap & hand held shower holder wouldn’t stay in place. Would definitely stay again & highly recommend

  Thanks for your feedback and we'll sort the issues asap Property Owner

  Reviewed by Clare4.4★May 2023

• "Stayed at hillcrest seahouses it was absolutely beautiful very clean and right ..."

  Stayed at hillcrest seahouses it was absolutely beautiful very clean and right in the centre of seahouses but very quiet loved garden am definitely going book to go next year with our dog would highly recommend it

  Thankyou for your kind feedback, pleased to hear that you enjoyed your stay Property Owner

  Reviewed by Brenda5.0★May 2023

• "Lovely cottage in the heart of things."

  Clean and comfortable. Well situated for the town of Seahouses and a very handy base for setting off sightseeing the beautiful Northumberland coast and countryside

  Come back soon thanks for your kind feedback Property Owner

  Reviewed by Julie4.1★Apr 2023

• "We enjoyed our stay but found dirty used cotton buds in the bathroom & 1 Of the bedrooms, also the only 2logs for the burner had already already been used as the were burnt I was told in the booking that their would be a starter pack of logs."

  Pleased you enjoyed your stay sorry about the cotton bud I'll speak to the cleaning team Property Owner

  Reviewed by Susan3.4★Apr 2023

• "Excellent location and very comfortable stay - we thoroughly enjoyed it."

  A couple of points for feedback: Annoying having the freezer outside and it felt a bit grotty. I sent my husband out there each time we needed something! For a holiday let I think it would be better having the fridge in the kitchen replaced with one with a freezer compartment at the top. More info should be provided about the parking so you know what to do on arrival. It was great having the parking permit but not clear where to park / unload from the arrival information email. Mirror needed in all bedrooms, especially for families with teenagers like us! A very comfortable property which I would recommend and we had a thoroughly enjoyable week.

  Thank you for your feedback it's all noted Property Owner

  Reviewed by Catherine3.8★Apr 2023

• "Lovely property in the heart of seahouses."

  Excellent facilities - warm and cosy cottage - would recommend and would re-visit if ever holidaying here in the future.

  Thanks for your feedback come back soon Property Owner

  Reviewed by Kevin5.0★Mar 2023

• "Fantastic family friendly property with lots of space - great location."

  There is plenty of equipment in the kitchen as well which is really handy would definitely stop here again

  Apr 2022

• "Another fab holiday at Hillcrest cottage."

  Excellent location and very comfortable, especially the bed. We will be back again.

  Feb 2022

• "A beautiful cottage in a great location in Seahouses."

  Small walk to the beach for dog walking. Found it quite central to be able to explore more places in Northumberland without having to drive miles. Would recommend staying there

  Jul 2021

• "Hillcrest is Avery comfortable holiday home and right in the centre of Seahouses."

  Its the second time we have stopped here and would definitely recommend to others.

  Jun 2021

• "Excellent location, clean, modern and spacious, ideally located in the village for everything."

  Dec 2019

• "This was our 2nd visit to Hillcrest and once again we were impressed."

  It is a perfect cottage in my opinion! We will definitely be coming back soon, thank you

  Nov 2019

• "A lovely well maintained terraced property."

  Very well situated in Seahouses, very close to restaurants & shops

  Oct 2019

• "Fantastic refurbished property in a great location, for our family and dog and we would definitely return."

  Aug 2019

• "The house is tastefully decorated and has tv's in 4 rooms."

  It is a clean, modern and comfortable property, central to all the facilities in the village. Some lovely walks from the doorstep. The large car park at the back of the property made parking relatively easy.

  Aug 2019

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