Grand View

27 Customer Reviews

• "This is our second time at this holiday flat."

  We enjoyed ourselves so much the first time, we returned. All the neighbours are very friendly and helpful to holiday makers in the flat. It felt like coming home! Special mention to Maggie. It's lovely, spacious and clean. I was on crutches this time so didn't get out as much, but this didn't spoil our holiday as there is so much to do locally, including some beautiful beaches to see, and walk on if your mobile.

  Hi Mary Thank you so much for your lovely review it’s lovely to hear you felt so at home and we hope to see you again next year . Maggie get’s mentioned a lot and do have a happy friendly property. Many thanks Pauline & Derek. Property Owner

  Reviewed by Mary5.0★Oct 2024

• "We had a thoroughly good stay and we found the bed super-comfortable."

  The flat has a fine outlook across Percy Park with nice side view to the sea, and access is easy. Bus stops are near and the Metro is only a short walk away. Perhaps the advice and instruction book could do with a bit of an update re refuse disposal and collection.

  Hi Nora Thank you for your lovely review. It’s great to hear you had a wonderful time once again. Its nice to meet our guests and have a chat. We look forward to seeing you once again next year . Thanks for mentioning the refuse disposal leaflet I will remove it immediately as it was overlooked in the info book due to the fact that the information is now kept on display in the passageway on the large dresser in the hall (A4 sheet ) for all to see. Many thanks Pauline &Derek Property Owner

  Reviewed by Nora5.0★Sep 2024

• "Lovely, clean and modern apartment, bed lovely and comfy, everything we needed was available."

  Handy for bus and metro. Plenty of bars and eating places in the village. One minute walk to the beach. Thanks to Derek and Pauline for a lovely stay.

  Hi Dennis Aw thank you so much for your lovely review our reviews mean a lot to us . Yes it’s great for getting around via bus and train and Tynemouth has great local eatery’s as well .We also love Tynemouth for a drink and food . It was lovely meeting you both maybe hopefully we will see you again. Many thanks Pauline &Derek . Property Owner

  Reviewed by Denis5.0★Aug 2024

• "We thoroughly enjoyed our short break at the property."

  No complaints whatsoever with the accommodation. This is the second holiday we have had in Sykes accommodation and both times we gave 10 out of 10 The information given to us on booking was very professional

  Hi James We are so pleased you enjoyed your stay at Grand View in Tynemouth and thank you for your feedback. Sorry we missed you it’s not easy to catch everyone. Many thanks Pauline & Derek Property Owner

  Reviewed by James5.0★Jul 2024

• "Had a lovely stay at the grand view ."

  Ideal for a couple.met Maggie the upstairs neighbour.lovely lady .missed the market as didn't realise it was at the train station ,would highly recommend the appartment.Wasn't sure about the WiFi but realised it wasn't advertised, which is why we couldn't get any , plus signals not great inless you sit near the window. Had a great time thanks again .

  Thanks for the review Catherine We wish you had contacted us regarding the Wi-Fi as it is advertised and you do need to hook into our router for access I assume you only got 4g access near the window not had an issue with this before hopefully we’ll see you in the future . We did notice when we called down on change over after your stay we found it was not working as the lead wasn’t connected in the back !! I pushed the lead in and the internet was up and running immediately. We actually use the internet when cleaning every week as we use Alexa for music. The Information draw has a leaflet for the market with the days and times on along with all the other attractions in the area. Sorry to hear of your problems. Thanks Derek & Pauline Property Owner

  Reviewed by Catherine4.4★Jun 2024

• "Lovely property in a great location, had a problem operating the oven but was sorted with a visit by the owner, Tynemouth is a really nice place enjoyed our visit and would come back."

  Hi Roger So lovely to hear you had a great time at Tynemouth at grand view. It was so nice to meet you both and we hope to see you again in the future. Many thanks Pauline & Derekk Property Owner

  Reviewed by Roger5.0★May 2024

• "Nice,clean ,warm and cosy with larger lounge than expected but small really hot bedroom especially on early mornings (did not want to adjust already set timer) Some handy info on TV /Sky and DVD would help as did not even notice Sky box at first."

  Grab rails at front door steps and in shower would be appreciated for older guests but overall very happy with everything else and would love to stay again.

  Hi Anne , Thanks for your feedback and it’s lovely to hear you would stay again . We do expect our guests to move the heating to come on when it suits them it’s not a problem. The shower grab rail is on the corner unit by the basin not sure how you missed it also with instructions on how to fit it . All of properties have them. The sky remote did have a printed label saying please leave the sky on but we found it had been removed so sorry about that . It will be replaced straight away . Also the property is getting painted next month weather permitting and an outside grab rail is on our list of to do things after the painters been . Hope this helps clear things up . Pauline & Derek . Property Owner

  Reviewed by Anne4.4★Mar 2024

• "Grand View is a five star++ holiday property, with everything you need, very clean and well laid out, and handily situated for the seafront, shops, pubs etc."

  We stayed for a week over Christmas and the owners had set a Christmas table, put up decorations and a beautiful tree and left some munchies and wine. We had a great time

  Hi Valerie Thank you so much for your very kind words . So pleased you enjoyed your stay and found everything to your liking. Sorry we missed you as we were away on our holidays with our family hope to see you back in the near future Many thanks Pauline & Derek Property Owner

  Reviewed by Julian5.0★Dec 2023

• "We really enjoyed our time at the flat."

  It was very clean and had everything you needed, it was also lovely and quiet. The owners are great, there if you need them but they also leave you to it, perfect. We stayed a few weeks so the only things we noticed are the knives need sharpening. A blackout blind would be good in the bedroom. If the light comes on out the back the whole room lights up. Sometimes you can smell cigarette smoke in the kitchen coming from another property. We would stay here again, the location was perfect and the internet great. Just what we needed. Thank you

  Hi Hannah Thank you for your lovely comments . We did not know about the knives so thank you we now have a lovely new set and also a blackout blind has been added as well for guests comfort . So your feedback has been very helpful. Our property is a smoke free zone so not sure about this . Many thanks Pauline & Derek. Property Owner

  Reviewed by Hannah5.0★Nov 2023

• "We had a great couple of weeks at Grand View."

  It's the perfect size for two people. The bed and sofa are comfy and the rooms are all a decent size. The large living/dining room is spacious and you can see the sea from the window. The kitchen and bathroom are both modern and clean and we appreciated having all the essentials like loo roll, soap, and milk and bread there for us when we arrived. The owners are very kind and helpful without being intrusive. The location is lovely, just a minute's walk to the beach and within a few minutes of shops, cafes, and the Metro stop. We liked it so much that we immediately booked another stay!

  Hi Hannah Thanks very much for the great feedback you left it’s lovely to have you back again We hope to see you again soon Pauline & Derek Property Owner

  Reviewed by Hannah5.0★Oct 2023

• "We loved staying in this lovely flat."

  Great location and lovely views. Helpful information and lots of nice touches. The shower did let us down by cutting out in our last morning but it came on again 30-45 minutes later. We’ve booked to come again next year. So looking forward to that.

  Hi Nora, Thank you for your kind words and for rebooking your next stay at grand view. We are so pleased you enjoyed tynemouth and our holiday home. Sorry to hear about the shower we will monitor this as it was fine when when the plumber looked at it after your stay. Hopefully we will meet you on your next visit. Many thanks Pauline & Derek . Property Owner

  Reviewed by Nora5.0★May 2023

• "A lovely holiday apartment."

  Would recommend it to others. Bedroom was too small and didn't have enough storage but bed was really comfortable. The shower was just about adequate. Would have preferred a cubicle with sliding door, as it was a bit drafty and cool with no door. All in all , a very nice holiday home for summer months. The owners were very nice, friendly and helpful.

  Hi Violet, Thank you for your comments but to be fair we feel the accommodation has enough storage for guests who stay a week or two. As you stayed two months while moving house we would have been happy to supply extra storage in the form of draws if asked. Sorry we failed you on this . Many thanks Pauline & Derek . Property Owner

  Reviewed by Violet4.4★Jan 2023

• "A truly lovely holiday flat near the sea and Metro train station."

  Derek and Pauline dropped by to ensure all was well and are wonderful hosts. They have made the flat homely and comfortable. We can highly recommend Grand View for a peaceful, happy break in Tynemouth, close enough to beach and many places to eat and drink in the town.

  Hi Gavin, Thank you so much for your lovely feedback it was lovely to meet you both and we look forward to seeing you again in the future. We are so pleased you enjoyed tynemouth and the surrounding area and especially grand view. Have a wonderful Xmas and new year . Pauline and Derek. Property Owner

  Reviewed by Gavin5.0★Nov 2022

• "We've just had a lovely holiday in a beautiful location and we loved our holiday home that was a perfect base for our trip."

  We know the area well and felt lucky to have found such a comfortable, reasonably priced home with two minute walk to the beach, ten mins walk to the fabulous restaurants and bars of tynemouth, and lots of public transport links to Newcastle. The owners visited at the start of our holiday to make sure everything was okay for us, and the other local residents were really helpful and reassuringly welcoming! A special thank you goes to a lovely lady, and local resident called Maggie, who was so kind, and keen to ensure we had a nice holiday and gave us books to read on the local history. We highly recommend this property because we felt we found it a real home from home!

  Hi Darren Thanks for the great review we do appreciate people taking time to respond to feedback requests We are glad you had a great time visiting friends in the area and hope to see you again in the future Regards Derek & Pauline Property Owner

  Reviewed by Darren5.0★Nov 2022

• "This was our first week of two staying at Tynemouth."

  The Grand View was a lovely apartment, well equipped, clean and very comfortable. It was ideally located for local amenities in Tynemouth Village and close to the market at Tynemouth Station. The beach was very close by and the outlook was lovely. We would certainly stay at this property again.

  Reviewed by Ron5.0★Sep 2022

• "I’m thankful that the property owner telephoned me to make sure everything was ok."

  During the call she mentioned there was a guest book with local information. I didn’t know this when I arrived as the cleaner had not put the book out, I found it after searching the flat. That aside I had a wonderful time and will likely return again as I have family in the area. The owner is a genuine person that really cares about her guests.

  Hi Danielle, Thank you so much for your very kind words and feedback Property Owner

  Reviewed by Danielle5.0★Aug 2022

• "The accommodation was as good as we anticipated, in an excellent location, close to the sea and with good views."

  The large green space opposite was an added bonus. For our purposes it was near to the Tynemouth Tyne & Wear Metro station.

  Reviewed by Graham5.0★May 2022

• "Stayed two weeks."

  Completely Recommend this wonderful apartment located in a great place in Tynemouth Great welcome by Pauline & Derek with everything you could need, Quiet, Spacious, Clean and comfortable with some excellent touches. Andrew & Sonia

  Hi Andrew & Sonia Thanks for the lovely feedback on Grand View it’s very much appreciated Derek & Pauline Property Owner

  Reviewed by Andrew5.0★Mar 2022

• "This is a really lovely spacious and comfortable flat."

  Warm quiet and cosy. The owners were very helpful.

  Reviewed by Neil4.7★Feb 2022

• "Firstly the positives: the location is excellent - being able to see the sea out of the side window was a huge positive, as is the green space in front of the property."

  Tynemouth is a short walk away as are a few lovely beaches. The living room is beautiful - lovely high ceilings with original details and modern décor which complemented the room. Yes, the bedroom is tight for space, but this is not much of an issue when you have such a lovely and large main living room to sit in and enjoy. Unfortunately there were a few niggles: Although we were very grateful for being able to move into another property when it was clear that the Internet connection did not work this did lead to stress and we lost at least two hours chasing this issue and then moving from one location to another. Relying on other guests to clean the dishes ready for the next guests is all well and good, but these should be checked when the cleaning is done in between guests. Two mugs had disgusting white deposits in the bottom and goodness knows what the sticky, oily substance was which was lining the cutlery drawer. In the end we washed items before we used them to be on the safe side and then didn't put them back into the cupboards! Additionally I'm not sure when the living room was last vacuumed thoroughly - my husband found bits of tinsel and Christmas tree needles on the floor (this was at the end of January). Overall the location was excellent, the flat was decorated well, but the cleaning was poor and the broken Internet, although resolved, did cause issues.

  Hi Claire Thanks for the positive feedback. Regarding the the cleanliness of the flat we used an external cleaning company as we were out of the country visiting family for Xmas and new year and did not return till jan 30th. In the future we will consider closing down the property when we are away We do not ask or expect guests to clean anything in our holiday lets as it is something we pride ourselves on. We have now changed the bed to a divan and installed a DVD player with assorted DVDs The internet problem was traced to a broken wire under the bedroom carpet which was fixed the day after we moved you into our other accommodation four doors down the road . Regards derek & Pauline Property Owner

  Reviewed by Claire3.4★Jan 2022

• "A holiday home of 2 halves."

  What a lovely living room as expected given the type of property. Spacious and grand. Lots of extras/gimmicks in the property like an Alexa but missed key fundamentals. Was dumbfounded at the lack of tea/coffee and milk as these have without fail always been provided previously in the many Hoseasons/Sykes and similar holidays I've booked. So the second half of the property, well, it's a shame about the bedroom and shower room. With lots of twists and turns and protrusions the place really isn't suitable for any people who are - how can I put this kindly - generously proportioned. No idea why a double bed with a large wooden frame was provided in such a pokey room. A divan would have been better and wouldn't have bruised my leg and no doubt others staying there. A sleigh bed as well. No good for anybody of above average height. Pillows were too full as well. They should be thinner. We couldnt sleep on them. Not something I've ever had an issue with anywhere else. The boiler was powerful and radiators hot but why oh why fit a piddly 8.5KW shower. I really struggled to get wet. Either go for a higher power electric one or just run a thermostatic one off the boiler. So all in all a lovely living room but the rest leaved a lot to be desired. And the old fella living there who chucks his glass bottles loudly into his recycling bin at 6.30 EVERY morning was the icing on the cake.

  Hi Chris Thanks for your feedback . We do appreciate comments good and bad and are fairly new to the holiday let industry. I will endeavour to replace the shower with a power shower and install a divan bed. We did provide condiments but no one used them during the Covid pandemic. Thanks for your observations. Derek & Pauline Property Owner

  Reviewed by Chris3.4★Dec 2021

• "Lovely place to stay for a couple."

  Easy reach for the beach and lots of local amenities.

  Reviewed by Andrew5.0★Aug 2021

• "Change of towels very welcome"

  Reviewed by Jane5.0★Jul 2021

• "Lovely apartment in a really good location."

  Very clean with everything you need. Lovely places nearby to eat and drink

  Reviewed by Ellen5.0★Jun 2021

• "Great apartment very friendly owners will stay again."

  Reviewed by Peter5.0★Sep 2020

• "Very well-presented one bed ground-floor apartment 200 yds from the beach!"

  Cosy bedroom and spotless shower-room. Large lounge with small well-equipped kitchen off. All 'mod cons' as expected. Free parking opposite during the week - small charge are weekend. Five minutes stroll into Tynemouth village with lots of cafes, bars and restaurants. Arrival and departure very efficient. Lots of good comms with owner. Recommended!!

  Reviewed by Damian5.0★Aug 2020

• "This was our first trip to Tynemouth so we didn’t know what to expect."

  It was also our first time using Sykes Cottages. We were anxious about taking a holiday during the virus situation. Sykes and the house managers made sure that everything possible was done to relieve us of any stress. We appreciated how clean the flat was and the pre- trip emails we received. Our managers, Derek and Pauline, went to great lengths to make sure our stay was comfortable and relaxed. Tynemouth was very well prepared too and is going to great lengths to ensure safety. We had a great trip. Highly recommend Riley’s Fish Shack and Longsands Fish Kitchen for great dining experiences.

  Reviewed by Anthony5.0★Aug 2020

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