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"We had a lovely stay overall."
The house is well equipped with a lovely private garden- ideal for kids. It would be a good thing to provide a cot as it took up a lot of space in the car bringing our own. Also the shower in one en-suite wasn’t working and the internet was slow which affected the TV considerably.
Thank you for taking the time to feedback to us. I can only apologise that the shower was not working. We were not aware, and have now had the switch replaced. Also, we have
re-booted the router, and the internet is now working fast; as usual. However, if you had let us know at the start of your stay, we could have rectified both of these issues straight away for you.
With regard to the travel cot, we did used to provide one, but guests said they wanted to bring their own, and we therefore donated it to charity.
Apologies once again, but we are glad that you enjoyed your stay overall.
Thanks and regards
The Owners
Property Owner
Reviewed by Nicola3.8★Jul 2024
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"This is a lovely property set in a cul de sac bordering on the local hills."
It is quiet and secluded with ample parking and very good security. The house is spacious and two of the three bedrooms have an en suite with the third having access to the ground floor bathroom within feet. It is immaculate and has everything you will need for a relaxing stay. There were six of us and a baby and we didn’t feel that we were on top of each other. I would recommend Dunstable lodge as a perfect base to explore the Wirral and for Liverpool.
We are so glad that you enjoyed your stay at Dunsdale Lodge. Many thanks for taking the time to write these comments, and for giving us 100%! It is very much appreciated.
Regards
The Owners
Property Owner
Reviewed by Andrew5.0★May 2024
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"A fabulous property with everything you could wish for."
Many thanks for the welcome gifts.
Although the property sleeps 6 in 3 double rooms, there were only 3 of us using all 3 rooms for this rental. Only minor irritation was my 6'1" husband kept banging his head on the ceiling, when he stood up near the bed in the room with the sloped ceiling. Just something to bear in mind for future guests.
Minor issues - I found the slimline dishwasher too small even for the 3 of us, if 6 people were staying it would be more of a nuisance, especially if cooking a 3 course meal. Plus there were no large bowls for soup/cereal, which was a surprise. Finally the non stick fry pan has seen better days, a replacement would be a plus! Overall we would definitely return, as the property is ideally situated for visiting our family in Warrington.
Thank you for giving us 100% feedback! It is very much appreciated. We also appreciate you taking the time to let us know about the minor issues. We will certainly look into these, and take action accordingly.
We hope to see you again soon, and wish you all best for 2024.
Kind regards
The Owners
Property Owner
Reviewed by Ruth5.0★Dec 2023
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"This was our second visit to Dunsdale Lodge and it was just as luxurious and well equipped as we had remembered!"
This fabulous lodge is very clean and comfortable and we thoroughly enjoyed our extended stay.
Many apologies for my delayed response, as I have by accident missed your comments.
Thank you very much for giving us 100% feedback, and we were delighted to read that you enjoyed it as much as your first visit!
We hope to welcome you back again at some point....
Thanks again.
Kind regards
The Owners
Property Owner
Reviewed by Carol5.0★Nov 2023
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"Wow! When looking for a property that takes into consideration and older, less able family member, we often struggle to get something so contemporary and modern yet stylishly encompassing the needs of all."
This property is incredibly spacious, well equipped and spotlessly clean. The owners are unobtrusive but on hand should any issues arise. We will definitely be returning. Thank you
Thank you so much for giving us 100% feedback and for your kind comments. I will certainly pass your comments on to the team who look after Dunsdale. We are delighted that you enjoyed your stay, and hope to see you again soon!
Regards
The Owners
Property Owner
Reviewed by Vince5.0★Oct 2023
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"You would never know that the property was once a squash court."
It is well appointed and equipped, although some serving spoons would be useful ! The electric gates are a bit tedious (in and out of the drive), but are nodoubt there for a reason. Overall, the property served us all well.
Many thanks for giving us 100% feedback. I will certainly look into the issue of the serving spoons, as there were definitely some in the property. Thank you for bringing it to our attention. We look forward to welcoming you back at some point in the future!
Regards
The Owners
Property Owner
Reviewed by Roger5.0★Sep 2023
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"Very nice property."
Well equipped and handy location.
Thank you very much for giving us 100% feedback and for your lovely comments. It is very much appreciated.
Apologies for my delay in replying to you.
Thanks and regards
The Owners
Property Owner
Reviewed by Elizabeth5.0★Jul 2023
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"We had an excellent stay."
This is a superb lodge. Everything is exactly as it shows in the property details.
It is spacious and very clean with comfortable beds and all the provided linen.
A great booster is the easy spacious off road parking and an EV charging point.
This property is a credit to the owners.
The location is great too with a huge number of attractions close by locally and with easy access to the motorway network. Frodsham is a lovely market town with all that is needed including many restaurants close by.
Thank you very much for giving us 100% and for your kind words! I will ensure that everyone involved with Dunsdale sees these comments. It is very much appreciated.
Thanks and regards
The Owners
Property Owner
Reviewed by David5.0★Jul 2023
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"The house was very clean and we had everything we needed."
The electric car charging point was very welcome too. the location was great for walking into town and several of our party managed to complete the Sandstone trail. We visited Chester the Waterways Museum and the Anderton Boat Lift. Lovely holiday and lovely property.
Apologies for the delay in replying to your feedback. Many thanks indeed for giving us 100%! It is very much appreciated, and we hope to welcome you back if you ever come to the north west of England again.
Thanks and regards
The Owners
Property Owner
Reviewed by David5.0★May 2023
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"House was great, exactly as stated."
Would definitely use again if in the same area. Owner was very helpful answering questions before we set off.
Great to have a car charger available.
Feedback - heating was set very warm, even overnight so we had to keep overriding this on the controls (there were instructions not to adjust the radiators which made sense). There was an offer to send someone round to re-program but we didn't want to bother them.
House was very well stocked, in fact we brought stuff we didn't need to as it wasn't mentioned in the write up.
Thank you for taking the time to feedback and for scoring us 100%. It is very much appreciated!
We will certainly look into the heating settings. We are glad that you found it well stocked, and would like to welcome you back anytime.
Regards
The Owners
Property Owner
Reviewed by Rachel5.0★Mar 2023
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"We had a wonderful 18 days stay at Dunsdale Lodge."
We even had some snow which was exciting for our party of six from Western Australia. The owners were easy to contact and were helpful when needed. Entry to the property was easy with no issues. Instructions were easy to follow. We were a group of three couples so it was nice to have our own rooms and bathrooms. The weather was freezing during our stay but the house was very comfortable and warm. bedding and towels were changed weekly, and it was a bonus to have laundry facilities. We didn’t have a car but there’s plenty of space for a car or two. The garden is nice and big and surrounded by bushes and trees. If you enjoy nature it’s lovely to watch (and listen) to the birds and squirrels in the garden. There are trails and pubs nearby too,
Downside: hearing the creaky floors upstairs from downstairs, and the beds were comfy but noisy when you moved around, we think it’s the bases.
Wouldn’t put us off staying again though. Very pleasant place with all you need, and more.
Thank you for taking the time to feedback to us. This is the first time that any guests have mentioned the floors or the beds. We will take your comments on board and investigate accordingly.
Regards, The Owners
Property Owner
Reviewed by Kim4.4★Jan 2023
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"Clean, comfortable and warm in November."
The house, built in a former squash court, is modern and slightly quirky (in a good way). It is set in a woodland setting which means in winter it gets little sunlight. All the facilities worked as expected and we enjoyed our stay. Will be high on our list should we return to the area.
Many thanks for taking the time to give feedback from your holiday. It is very much appreciated, and we hope to welcome you back in the summer months next time so you can enjoy the sunshine...
Regards,
The Owners
Property Owner
Reviewed by Richard Ian4.7★Nov 2022
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"A lovely property with all you need especially the kitchen it has everything"
Thank you very much for taking the time to feedback, and for giving us 100%! It is very much appreciated.
Regards
The Owners
Property Owner
Reviewed by Geoffrey5.0★Sep 2022
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"House was superb and extremely well-equipped."
Owners "welcome pack" was a very pleasant surprise and much appreciated.
Comms were excellent throughout & a couple of minor issues quickly resolved.
Highly recommend the owners and the house.
Many thanks for the wonderful feedback and for giving us 100%! It is very much appreciated.
Regards
The Owners
Property Owner
Reviewed by Richard5.0★Aug 2022
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"This cottage is well equipped with everything you need for a home from home holiday and lots of secure outside space for little ones to run around ."
It is in a lovely location with lots of walkways, one being right across the road from the entrance. Short distance to Chester zoo and gulliver's World if you have children in your group and the blue planet aquarium is worth a visit.
Many thanks for your comments, for giving us 100% feedback and for recommending our holiday home. It is very much appreciated!
Regards, The Owners
Property Owner
Reviewed by Fay5.0★Jul 2022
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"The cottage was beautifull and set in a lovely area."
We really enjoyed our stay there and would love to go back. The cottage had everything you need and more. Recommended it .
Thanks very much for taking the time to feedback, and for giving us 100%! It is very much appreciated. We hope to see you again soon.... Regards, The Owners
Property Owner
Reviewed by Bob5.0★Jun 2022
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"This is an excellent cottage in a great location
ideal for families or a group of adults
The beds were very comfortable which is so important when on holiday
The cottage is an no ideal base for exploring the area
The cottage was extremely clean and had everything we needed."
The owners were very quick to respond and deal with minor issues we had
Would love to stay here again Thank you
Thank you very much for leaving this feedback. It is very much appreciated, and we do hope you will visit us again.
Thanks and regards
The Owners
Property Owner
Reviewed by Jacqueline4.7★Mar 2022
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"Fabulous property in a gorgeous setting."
Loved the quietness and privacy even though you are in a village. Would definitely stay again.
Thanks very much for giving us 100% feedback! It really is appreciated, and I will inform everyone who is involved with Dunsdale. We hope to see you again soon!
Thanks and regards
Samantha Morris
Property Owner
Reviewed by Julie5.0★Mar 2022
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"Beautiful lodge, nicely situated for access to North Wales,Liverpool etc."
Most of our meals spent at a local pub with wonderful home cooked food, an unusual name “Ring O Bells” but well worth a visit. Downside was our trips to Chester and Runcorn, most of the shops closed due to COVID-19. Nevertheless, my wife, self, daughter, granddaughter and great granddaughter enjoyed celebrating our 60th wedding anniversary. The owners of the lodge were extremely helpful. Overall, well recommended.
Many thanks for giving us 100% feedback! We were delighted to be able to help you with recommendations for eating out during your stay, and glad that you had a memorable 60th wedding anniversary. With regard to Chester, there is currently a new shopping centre being built which should be completed by this summer, so hopefully this will bring a new, improved shopping experience shortly... Thanks once again for taking the time to feedback your comments.
Regards, Samantha and Mike (Joint Owners)
Property Owner
Reviewed by J5.0★Feb 2022
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"Very comfortable spacious house with everything needed for our stay."
This not a complaint but the property would benefit from having Sky tv installed as many people have come to expect this in a let. That said it would not deter us from booking again should we return to the area.
Many apologies for the delay in responding to your feedback, and thank you for giving us 100%! It is much appreciated. Thank you also for the suggestion of installing Sky TV. We will consider this going forward, but hope to see you again before too long.
Thanks again. Regards, Samantha Morris (Joint Owner)
Property Owner
Reviewed by Christine5.0★Dec 2021
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"Excellent property, well equipped and in a great location."
Cleanliness and general maintenance could have been better considering todays climate. However, We would stay here again.
Thank you for taking the time to provide feedback on our property. I can only apologise for your comments with regard to cleanliness, as this is not our usual standard. I have spoken to the cleaning company, and this has now been rectified. We hope that you will return in the future, and are then able to rate us at 100%! Thanks and regards, Samantha Morris (Joint Owner)
Property Owner
Reviewed by David4.7★Dec 2021
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"Dunsdale Lodge is a secure, comfortable and clean cottage located within walking distance of a good pub and all the facilities that Frodsham can offer."
There are good walks straight from the door and it is within easy reach of Chester and North Wales. We enjoyed out stay.
Reviewed by Kate3.8★Nov 2021
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"Very comfortable and possibly the best equipped holiday let we have stayed in."
Great location with Sandstone trail straight outside.
Dear Mr Brown, thank you so much for the lovely comments! It really makes a difference to all of us who look after Dunsdale. We hope you will come back and stay again in the future.
Thanks and regards
Samantha Morris (Joint Owner and sister of Mike Pusey who you spoke to during your stay)
Property Owner
Reviewed by Robert5.0★Nov 2021
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"Despite the unlucky poor weather the location is superb and ideal location for seeing Cheshire and North Wales."
Lots to enjoy
Dear Mr Anderson, belated thanks for taking the time to comment on Dunsdale Lodge and the surrounding area. Your feedback really makes a difference!
We hope to welcome you back again some time.
Thanks and regards
Samantha Morris (Joint Owner with Mike Pusey)
Property Owner
Reviewed by Andrew4.7★Aug 2021
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"Perfect destination, well appointed and very comfortable."
The location was a perfect base, close to Chester, North Wales and surrounding areas.
Great communication from the owner, as well as the introduction of additional controls during the pandemic, that gave us all a lot of confidence in these rather troubled times.
No faults or critiques, we will definately return and I could not recommend this property enough, it was perfect.
Dear Mr Murray, belated thanks for taking the time to comment on Dunsdale Lodge, the surrounding area and giving us 100%. Your feedback really makes a difference!
We look forward to welcoming you back again some time.
Thanks and regards
Samantha Morris (Joint Owner with Mike Pusey)
Property Owner
Reviewed by Craig5.0★Jul 2021
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"The photos on the site do not do the cottage justice, the standard was much better in person and there was no mention of the summer house on the site which was a big bonus, it just shows the wooden bench which was not appealing to sit out comfortably."
Loved the house and plenty to do in the area. Would recommend.
Reviewed by Diane5.0★May 2021
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"This cottage is a hidden gem - as is the incredible walk up to Frodsham Hill literally round the corder."
Style and decor for kitchens and bathrooms are stunning. The actual mezzanine layout is so open and original - gives the whole space a quirkiness and modern elegance. We absolutely loved the spacious, private and enclosed garden with summer hourse - perfect for our energetic 4 year old. Having visited many luxary cottages via Sykes over the years, this is one of the best value by far. They even had a smart TV which can link to your Netflix account! Really happy.
Reviewed by Mohammed5.0★Apr 2021
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"The cottage was stunning and so well located for visiting Chester and Liverpool!"
The setting was fabulous - so private! This is the 2nd time we have booked a Sykes cottage and would definitely use the company again and would recommend them to anyone. Great customer service which is rare these days!
Reviewed by Margaret5.0★Sep 2020
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"The house was lovely, clean and warm."
It was exactly as advertised. Great location.
Reviewed by Kate5.0★Nov 2019
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"Dunsdale Lodge is a beautifully appointed, luxurious house."
There were three of us, so we loved having a shower room each. Unfortunately, the weather was very wet while we were there, otherwise we would have enjoyed sitting in the lovely grounds - we were grateful for the central heating even in June! However, the weather did not spoil our holiday as there is so much to see and do in the area. It was a bonus to have a lovely pub five minutes' walk away where we ate a couple of evening meals. We would certainly return again another year.
Reviewed by Wendy5.0★Jun 2019
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"Wonderful location and property."
We had a great time there. Downstairs sitting room could be more cleaner, such as areas under sofas. upstairs bath drainage should be cleaned.
We were delighted to hear that overall you had a wonderful holiday in our property! However, we were very surprised to read your comments about the cleanliness of the property. We have informed the cleaning company, and they have apologised profusely, as this is not the usual standard. With regard to the speed of the bath drainage, a plumber has now rectified this situation. Thank you for bringing both these points to our attention. However, if you had made us aware during your stay, we would have dealt with them immediately. We do hope it will not deter you from booking again, should you wish to return to the area. Kind regards, The Owners.
Property Owner
Reviewed by Peilin4.4★Apr 2019
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"Dunsdale Lodge is a lovely,peaceful place to stay."
Handy for shops,days out,perfect private location. Everything you could want is provided. I highly recommend for anyone visiting the area.
Reviewed by James5.0★Feb 2019
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"Dunsdale Lodge is a stunning property set in its own grounds
Ideal place for ..."
Dunsdale Lodge is a stunning property set in its own grounds
Ideal place for shopping with Chester town centre and Cheshire Oaks near by
The property has everything you could wish for and decorated very tastefully
Bedrooms and bathrooms all good size with excellent comfy beds and bathroom fittings
Felt very secure with the electric gates
Will defo return
Reviewed by Denise4.4★Nov 2018
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"Fantastic lodge, well equipped, light and airy."
Very clean and tastefully decorated. Fantastic base for Chester, Cheshire oaks and Liverpool. Frodsham nice little town with a fab Thursday market.
Loved it here! Sure we will be back some day
Reviewed by Donna5.0★Oct 2018
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"The property was situated in a lovely setting and we spent a very happy time visiting some country houses, Liverpool with its many places of interest and stopping in pretty locations on the way."
The local park was a bonus as we could walk to it easily from the property if we wanted extra exercise! Would thoroughly recommend it for old and young alike.
Reviewed by Jean5.0★Aug 2018
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"This house is simply superb."
Reviewed by Nicola5.0★Aug 2018
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"We travel a lot and have booked many holiday lets."
This is the best place we have ever stayed in. This was our first connection with Sykes Cottages and they were very professional and answered some questions quickly and in detail. The Frodsham property far exceeded our expectations and our host Mr. Pusey, was extremely helpful and gave very clear instructions on relevant access information, plus providing a binder packed with useful information. If you like to hear the birds singing and want serenity, this is top drawer. Many thanks from us both, we will book again. P&H Vancouver, Canada.
Reviewed by Pauline5.0★Nov 2017
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"Gorgeous house would definitely like to go back."
Location was fantastic for visiting Chester and frodsham is a lovely town too
Reviewed by Cassie5.0★Apr 2017
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"Superb property, secure and wonderful for families."
Excellent location meaning many attractions nearby, Ellesmere Port is a must in particular Cheshire Oaks and Blue Planet Aquarium :) We will be booking again!!
Reviewed by Mary5.0★Apr 2017
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