Rock Mill Apartment

10 Customer Reviews

• "Perfect little weekend break."

  We will definitely be back. Mattress extremely comfortable, furnishings tasteful and atmosphere cosy. Warm and inviting aesthetic. Generally clean but it might pay to run the hoover under the sofa more regularly, our dogs were very curious about what was under there and having looked, I wished I hadn’t. Took the shine off a bit. The sofa might also benefit from a quick hoover. Apart from that, No. 46 is conveniently placed next to the elevator at the back of the building which made toilet trips with dogs very efficient! It’s nice to see the owner has actioned some of the suggestions made by previous reviewers (coasters provided and blinds sorted). My advice to guests with long locks is bring a hair dryer. I mistakenly left mine at home and couldn’t find one in the apartment. I improvised and used the one in the boot room meant for dogs (worked a treat!) but not the height of luxury. The building is fairly new and it shows, everything is still scuff-free and tidy. My only hope is that as the years go on, the quality is maintained. We do plan to come back and would hate to see it go downhill, specially as apartments are for sale and management by a variety of owners could lead to haphazard quality. Overall really pleased with the experience and grateful to have found somewhere dog-friendly that isn’t the pits.

  Reviewed by Hannah5.0★Nov 2024

• "It was a really pleasant place to stay, bed was super comfy and was in an ideal spot for local exploring."

  Only a couple of snags one being the extractor fan in the bathroom, and the other being very minimal storage space as every cupboard is already occupied, doors are extremely heavy to open and close.

  Reviewed by Ellie4.7★Oct 2024

• "We really enjoyed our stay at Rockmill Apartments."

  Very modern apartment with great facilities and well situated to enjoy the Peak District. Our only small observations to help guests would be installing towel rail and toilet roll holder in the bathroom.

  Reviewed by Eric4.7★Sep 2024

• "A lovely apartment ideally situated for our needs, great position for ..."

  A lovely apartment ideally situated for our needs, great position for surrounding areas, just a few niggling points, Lounge blind still not refitted, still stored in bedroom cupboard as previously mentioned, suprised there was no small welcome pack( tea, coffee, milk) also could do with bread/ chopping board and again needs coasters for hot drinks to prevent damage to wooden tables as again previously mentioned in past reviews, great friendly staff ,hopefully we will return next year

  Reviewed by Ray5.0★Sep 2024

• "Our second stay this year!"

  We love the location of the apartment, there is so much to do within an easy distance with nice walks directly from the property. In addition to The Cupola serving evening meals on Fridays and Saturdays, they are now open every evening cooking pizzas to either eat in, or take away – we can highly recommend! Our only slight criticism since our previous stay is the number of breakages that have taken place – the apartment is down to one wine glass (disaster!) We understand that breakages happen, but the owner really needs to make some replacements. On arrival, we spent time washing all the crockery as the mugs were stained and plates had been put away unwashed. All crockery could do with being taken away for a deep clean. The lounge blind has come down and is being stored in the cupboard in the bedroom. Sitting on the settee in the evenings, directly under a window, was quite chilly. The owner just needs to address these few issues, and the apartment will be back to a 5 Star + rating in our eyes!

  Reviewed by Catherine4.1★Sep 2024

• "The apartment is exactly as the photos show."

  It is on the third floor at the back of the building away from road noise and looking out onto the rock face, trees & foliage. The sun does shine this side of the building and we were envious of the apartments next door, both sides, as they had a small balcony with table & chairs & we would have loved to be able to open the doors & get outside as our apartment was very hot - 25C with both sash windows open all night - our dogs felt the heat as did we. When we arrived we expected to just turn the key and open the door as it is on an internal corridor. However we couldn't get in and luckily the cleaners were still in the corridor so they helped. Even so it took them a few minutes to open the door and they told us that they have problems too. Having watched the lady lift the handle / lower the handle before putting the key in and turning, I realised that the lock was not a simple lock, but the same as our double glazed front door. The door itself was not a simple hotel room type door. It is a very heavy fire door so you have to give it a good shove to open. The oven is a combination microwave oven with instructions. We did not find instructions for the induction hob (2 places). We have never used one before as we have a gas hob. All we got was a Lo sign until eventually my husband put a saucepan on the hob and magically it went on. The tv is a smart TV. I sent a message to the owner as we couldn't get normal tv channels - we have Sky tv at home and Netflix, but very rarely use the apps other than catch up. We eventually got used to it, but not a fan. There are lots of plates & bowls ( a dinner service of them), but fewer glasses and we would have liked much larger cups or mugs. The settee, which is of good quality material, is saggy / uncomfortable, but it is large enough for 2 to sit on. A broom and dustpan & brush is provided together with a dish-cloth, scourer sponge, tea-towel and washing up liquid. There is a nice big cupboard in the bedroom with shelving, where you can hang clothes, store bags and suitcases. I would have liked a full length mirror hung on the back of this cupboard door & a light weight battery operated sweeper (£69) to suck up bits from the hard floors daily. They also do not appear to recycle rubbish as everything goes in a large bin in the apartment. There were many people staying on & off, a large car park with an electric charger, children's play area and BBQ. There is a walk for dogs opposite the Cupola restaurant on the other side of the road. It is quite steep, but you can let the dogs off the lead. There is a lady receptionist in the lounge area from Thursday to Monday. The Cupola restaurant next door is also very nice. It is open every day until 8pm (pizzas only in the evening) and on the week end a fuller menu. We visited Eyam, plague village, up the road, Bakewell, Buxton, Ashbourne, Matlock Bath and Castleton - we have already been to Chatsworth House, which is very close. There are apartments for sale & if the journey was much shorter I would be tempted to buy because this is a quality development. We really enjoyed our stay.

  Thank you for your detailed review! I’m so glad to hear you enjoyed your stay and appreciated the quality of the development, especially the peaceful location away from road noise, with the lovely view of the rock face and trees. It sounds like you made the most of your time exploring the local area, which is wonderful to hear! I do understand your comments about the heat in the apartment and how a balcony would have been nice for some extra airflow—especially on warm days. I’ll certainly take that feedback on board and see if there are any adjustments that can be made to help future guests feel more comfortable in hot weather. I also appreciate your note about the door lock. While it’s reassuring that the cleaners were there to help, I’ll look into making sure the lock mechanism is more straightforward for guests. It’s great to hear that you eventually got the hang of the induction hob and smart TV, but I’ll be adding an instruction pack to avoid any confusion in the future, especially for guests less familiar with the technology. It’s also good to hear you liked the Cupola restaurant and made use of the local amenities. Thank you again for your feedback and thoughtful suggestions. I’m delighted that you had a great stay, and I hope we can welcome you back again in the future! Property Owner

  Reviewed by Ann4.7★Aug 2024

• "The 'Magic' of photography."

  We did expect the apartment to be a bit larger and with just one sofa very hard for 2 people to get in comfortable/relaxing position to watch TV. Eating table also very small but understand size of apartment dictates maximum use of limited space. Would have been nice to have some info on local sights/walks etc in apartment or reception. Based on places we have previously stayed at we would place apartment cost at higher end,and that is primarily down to size. No complaints about cleanliness etc, and location is excellent.

  Thank you for your feedback! I’m really glad to hear you found the apartment clean and in an excellent location—those are two things I take great pride in. It’s also good to know you had no complaints about cleanliness, though I did notice you didn’t give it a full score, so if there’s anything I can improve in that area, I’d love to hear it. I understand that the apartment’s size and layout may have felt a bit compact, and I’m sorry it didn’t fully meet your expectations in that regard. The one sofa and smaller dining table are designed to make the best use of the available space, but I appreciate your feedback and will definitely consider how I can improve comfort for future guests. Thank you as well for the suggestion about providing more information on local sights and walks. That’s a great idea, and I’ll look into adding it to the apartment to enhance future stays. I appreciate your thoughtful review and hope to welcome you back for another stay! Property Owner

  Reviewed by Dermot3.1★Aug 2024

• "Spotless. Very clean Very helpful staff."

  Great walking and climbing. Superb pub 'the bull' in foolow. Eyam a facinating place to explore . Exactly as described

  Thank you for booking your stay at my apartment. I’m really glad that your stay was enjoyable and that the property was to your liking. I look forward to welcoming you back in the future. Property Owner

  Reviewed by Jan5.0★Jun 2024

• "A lovely apartment in a good location for visiting local attractions and great walks."

  The bed is really comfy, a lovely shower and lots of cooking equipment and crockery. We felt some drinks coasters would have been a good idea, as putting hot mugs on the lovely new furniture, felt wrong! Easy key collection and helpful, friendly staff on reception. Food at the Cupola is amazing, we just wished they had been open more evenings! A great place to stay with everything you need, can’t wait to return!

  Thank you for booking your stay at Rock Mill and for leaving lovely feedback. I’m really glad you had an enjoyable time and that everything was to your liking! It was a pleasure having you to stay and I look forward to welcoming you back in the future. Property Owner

  Reviewed by Catherine5.0★Jun 2024

• "We really enjoyed our stay."

  The Apartment complex is situated in a lovely village with lots of walks and a nice pub and little Fish and Chip Shop - chips were amazing, unfortunately there was no firepit in the communal area as advertised, but there is a nice seated area where we enjoyed a bottle of wine. The Apartment itself was lovely and spacious, although I did struggle with the height of the top cupboards and getting things out. On leaving we put the keys back into the Key safe and left the complex, unfortunately a member of staff took the key and had not advised leading to a phone call advising we had not returned the keys. We returned as was 30 mins away luckily - to then receive a text message to say keys found, but had already arrived and had this explained by the lovely receptionist. The tone of the call was not pleasant and the gentleman was quite patronising and this has put us off staying within this particular Apartment again, however would return to the complex just in another Apartment. Would really recommend the Apartment block and area though.

  Thank you for booking a stay at my property, I’m really glad that you had an enjoyable stay for the time you were in the apartment. I am very sorry for the mix up regarding the keys and for the fact that you kindly returned to the apartment. As you have mentioned, this was due to a miscommunication between cleaning staff. Lessons have been learnt and procedures put in place to stop something like this happening again. Once again, sincere apologies and I hope you would consider booking here again in the knowledge that there wouldn’t be a repeat of this incident. Property Owner

  Reviewed by Susan4.7★May 2024

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