Bunbury

41 Customer Reviews

• "We stayed at Bunbury as a group of 7, consisting of 2 adults and 5 children (aged 5-15)."

  Pros - The location is great. It’s only a 5min walk to the entry gates at Alton Towers. - Bunbury is a spacious property, with a large green space out the back for kids to use. Cons - the beds are the most uncomfortable we have ever had the misfortune to sleep in, especially the downstairs double bedroom. The pictures on the advert don’t match the beds that are in the rooms.. There is plywood on top of the upstairs couch bed in order for it to remain stable. - the WiFi is terrible. The owner did try to help improve things when we arrived, but it was awful for the duration of the stay. - the kitchen equipment is in need of replacement. The dishwasher doesn’t clean things properly; the oven is very slow; the kettle is melted on the bottom; the fridge is too small for a house that can sleep 10 people; the only frying pan in the house is pretty much unusable; and there aren’t enough serving plates in the kitchen. - General maintenance of the house is very poor. Broken picture frames on the walls; cobwebs; light fittings broken or missing; front door top and bottom held together by an Allan key; bath tap in downstairs bathroom looks like it is ready to fall off; sofa is grubby and old; some kitchen cupboard doors are hanging off. - the log burner in the house has a crack and hole in the glass on the front. Can we use it?! We didn’t and would expect that it isn’t safe to use, despite no one telling us otherwise. - there are no child-lock / safety locks on the upstairs windows. - the upstairs velux windows do not have blackout blinds meaning it is very bright in the morning. The property is utterly over priced for the state it is in. It is brilliant, location wise, for Alton Towers, but is in a real state of disrepair. We would not recommend the property or consider staying here again. It looks like these issues have been ongoing for a number of years, based on the reviews, and have not been addressed.

  Reviewed by Craig1.9★Apr 2025

• "The property is ideally situated for Alton Towers but is in need of some maintenance work."

  Reviewed by Deborah3.8★Oct 2024

• "Its very nice and close to alton tower Very comftable mattress just kitchen is small"

  Reviewed by Karan5.0★Aug 2024

• "We stayed here as 2 families of 4."

  The bedrooms were great as were the 3 bathrooms. I’d read some of the previous reviews so I was a bit worried before we arrived but we really had no complaints. It is right on the doorstep of Alton Towers and it couldn’t be any easier to walk across to get into the park . We would definitely stay here again to visit Alton Towers

  Reviewed by Niki4.7★Aug 2024

• "Pros: - Perfect location for Alton Towers."

  We left the cottage at 9.50 and were walking through the park gates at 10. Also some nice pubs nearby that do good food. - Spacious living area and patio. - Nice and quiet, there was an adjoining cottage that shares a wall but we still hardly heard anything. - 3 bathrooms, all with showers, is very nice for larger groups. Cons: - The cottage could do with being cleaned a little better, the floor in the living room was very dirty and there was a good build up of dust in places. - The upstairs gets very warm and could do with some more ventilation/air conditioning. - Some of the facilities could do with a refresh. The TV is quite small/old especially for the size of the living room, the wi-fi isn't the best (mobile 5G was a savior here) and the fridge was making a dull whining noise a lot of the time that was a little annoying. The Patio door is also very sticky and needs a good bit of force to open it, we were a little scared we might break it with how hard you have to push it. Overall, we enjoyed our stay and would definitely consider again if we were to return to the area :)

  Reviewed by Connor3.8★May 2024

• "We had a lovely 3 night stay at Bunbury."

  The description is accurate you really couldn't get closer to Alton Towers entrance! We had some really bad weather and heavy rain and being able to return to the property to dry off and warm up before heading back to the park really saved our trip from being a complete wash out! The property is nice and well equipped, the lounge is lovely with the big sofa and Woodburner, we bought some additional logs from the local shop. Having some mobility issues the downstairs bedroom and bathroom was ideal and 3 bathrooms in total is great. There were 6 of us but did feel it would be a bit crowded with 8 in the living / dining & kitchen areas... Only real downside is the beds weren't very comfortable! When we return to Alton Towers we would definitely want to book again!

  Reviewed by Josephine3.8★Apr 2024

• "On arrival our thoughts were , tired furniture , but that’s ok …However , as the days went on there were a few issues we felt needed addressed : The radiator in the downstairs bathroom was so hot it was dangerous for children ."

  ( there was a note telling us we could switch it off , but we could not source where!) The kitchen could do with serving dishes , and general utensils eg pizza cutter , colander , . Decent oven trays . We were asked on departure , to remove bed linen from quilts , on doing this we were rather taken aback by the state of the quilts … lots of staining and one quilt in particular was torn … not nice

  Reviewed by Ina2.5★Apr 2024

• "Our stay at Banbury was excellent."

  The hosts were very helpful before our visit & checked in on us during & after our stay. They were very kind in offering an extended checkout after we had a windswept day at Alton Towers. The property has everything you need to be a home away from home. Cosy and Quiet with great parking and you wouldn't find a closer accommodation to Alton Towers I doubt. We put of the wood burner and relaxed. We would love to return again soon!

  Reviewed by Joanna4.7★Mar 2024

• "Lovely sport for walking and families."

  We went out of Alton Towers season but this would be ideal to stay for the park too.

  Reviewed by Chris5.0★Dec 2023

• "I can not recommend Bunbury highly enough."

  I have been visiting Alton Towers for over thirty five years and you quite simply couldn’t get a closer property. Even if you stay on site ,or even park in the official car park, you still need to get the monorail - or walk for 15 mins to get to the gates. Bunbury is literally a five minute walk. The property is very spacious and was absolutely great for our group of nine. Three bathrooms ensured there was always a loo available. Sarah went above and beyond in helping us out when we were very late due to a dreadful journey. She stayed behind to accept our supermarket delivery. Thank you so much Sarah- that made all the difference to making the end of a very difficult day a lot better. And she was always available whenever I contacted her and was able to solve our queries. The fixtures and fittings are high quality - just a little tired- but that suited us absolutely fine with raucous children. The kitchen cupboard doors could do with attention and I would like at least one bin upstairs and a non slip mat for the bath but small niggles compared to our overall experience which was excellent. I would love to return.

  Reviewed by Kath5.0★Sep 2023

• "What a great place to stay in if you're visiting Alton Towers."

  It was comfortable, clean, well stocked, the host even left us some treats to enjoy. Thank you very much - We all had a great time. Would definitely recommend it.

  Reviewed by Laurence5.0★Jul 2023

• "This was our second stay at Bunbury, perfect location for a visit to Alton Towers, quite literally a 5 minute walk to the park."

  Also made use of the waterpark and crazy golf whilst we were here. Accommodation was welcoming and clean, bedrooms all made up on arrival and comfy beds. Kitchen has everything you need, could do with a little updating but all perfectly functional. The cosy log fire was a lovely treat after a long day in the park and we even got a takeaway delivered. No doubt we will be back here again soon.

  Reviewed by Anne4.7★Oct 2022

• "The location of this property was perfect but we did find the the place needed a good clean."

  Shower heads were covered in lime scale, floors were sticky in places, bed sheets had stains on, cob webs and spiders all over ceilings and walls. There is also a constant loud noise in the master bedroom which made sleeping tricky. No idea what it was and couldn’t work out how to stop it. We were very happy with the location and the easiness of check in. We found the book helpful when it came to ordering takeaway and instructions on heating. Sarah was also brilliant when replying to emails and kind enough to allow us to leave our cars outside after check out. I would recommend this place to friends and we may even stay again, we just felt it needed a good clean and a bit of a refurbishment.

  Reviewed by Rachel3.1★Oct 2022

• "The velux room windwos could do with having blackout blinds."

  The ones to stick on didnt work. The light coming through the windows was annoying.

  Reviewed by Ayleen3.8★Oct 2022

• "Well presented and in the perfect location for access to Alton Towers."

  Could do with some additional outside lighting for the dark nights.

  Reviewed by Ashleigh4.4★Oct 2022

• "Wonderful stay at Bunbury."

  The property was very clean, comfortable and the host was responsive throughout. Location was excellent, a 5 min walk to the entrance. We will definitely use again when we return to Alton Towers. Much better value/pleasant than staying at the resort hotels in my opinion.

  Reviewed by Jason5.0★Aug 2022

• "This was closer then even staying on site, with having the children with us it makes all the difference being able to access Alton Towers that quickly."

  Would definitely stay again.

  Reviewed by Caroline3.8★Aug 2022

• "The property was amazing!"

  Literally five minutes walk from the gates of Alton Towers, enough space for everyone and fully equipped to enjoy your stay. We had an amazing weekend and the village where it is was beautiful. Really would (and have already) recommended this property. We would revisit in a heartbeat!

  Reviewed by Naomi5.0★May 2022

• "Great location for theme park!"

  Couldn't fault it. Only issue was I enquired about hiring travel cot to save us taking one and had no reply

  Reviewed by Stephanie4.1★Oct 2021

• "Great location for Alton towers and other local attractions such as Dovedale and peak wildlife park."

  Was like a home from home, large garden/lawn, lovely big dining table, most kitchen utensils/tableware etc provided, no teapot however host did provide one when requested. Lovely and light with sky lights in upstairs bedrooms, rooms a good size and bathrooms. Great to have a washing machine and easy to use. Beds and towels clean(although towels were a little worn). Would suggest beds are replaced one is clearly broken and unusable (not required for our stay), others clearly repaired. Upstairs double was not supportive for us and had move mattress to floor (inconvenient for week long stay, maybe ok for a few nights, but understand this is a personal thing). Large sofa which easily accommodates amount of people able to stay however all separate parts so would move easily when using. Wasn’t as clean as could have been, sweet found on floor in living room upon arrival, and false eyelash by sofa. Bathroom cabinet downstairs had marks inside from previous use from toothbrushes. Also no mention of air filtration system which was a bit noisy in upstairs bedrooms and a surprise when switches accidentally pushed, maybe provide information on this in welcome book as we didn’t really understand what it was or how it worked when we first arrived. Also could do with bins in bathrooms. We would return if we were planning to stay in this area again as it was so easy to get around and ideal for the theme park, just wish they had a proper pedestrian entrance.

  Reviewed by Richard3.8★Sep 2021

• "The mattresses on the beds need replacing as they dip in the middle and are uncomfortable."

  The hot water/shower system needs up grading as it’s not man enough for 8 people and showers etc. Whilst the water was hot there is not enough pressure in the system despite the plumber taking a look.

  Reviewed by Heidi4.1★Aug 2021

• "Had a lovely stay at the cottage."

  My teenager and his friend spent nearly every day at the theme park only a few minutes walk away while the rest of us took the Toddler on excursions in the surrounding areas. Beautiful home for the week. Especially loved the barn door so could let the breeze in whilst keeping the Toddler safe inside.

  Reviewed by Holly5.0★Aug 2021

• "These Cottages really are excellent, very spacious and well appointed."

  Good outdoor area and could not be closer to Alton Towers. They are actually closer to the entrance than the parks own accommodation.

  Reviewed by Kris4.4★Jul 2021

• "Had to contact the owner a couple of times over the weekend about a couple of minor issues but both times we got a very speedy reply."

  Excellent house, would recommend.

  Reviewed by Vicky5.0★Jun 2021

• "The only issue we had was we couldn't work the stairgate so it made life a bit difficult with the kids."

  Also a piece of velcro missing in one of the rooms for the velux blackout blinds which wasn't ideal and the rooms upstairs were really warm at night. But we really enjoyed the cottage and really enjoyed our stay. Was very well equipped in the kitchen as well - more so than any other holiday cottages I have stayed at before.

  Reviewed by Kate4.4★May 2021

• "What a fantastic find, only minutes away from Alton Towers main entrance."

  The owner Sarah was very helpful allowing us to check in hours early. Only one slight error in the listing which states towels will be provided but none were. It didn’t worry us too much as we are all divers and took our own just in case. The mooing cows have it a real country feel. We will definitely be back.

  Thanks so much for your lovely comments. We had to make some temporary changes due to the pandemic, but we're pleased to say towels are now provided for all guests. We're glad you had such a lovely stay and we look forward to seeing you again soon. Property Owner

  Reviewed by Denis5.0★Sep 2020

• "A horrendously loud noise came from the boiler and woke my 5 month old up with a fright every tine someone turned the hot tap on."

  8 of us were showing and washing up before her bed and nap times! The beds were broken on arrival, there were no towels provided.

  Thank you for your feedback. We have stopped providing towels at the moment due to Covid 19 and asked Customers to bring their own with them. These can still be provided if needed. We were made aware of the issue on the Wednesday of your stay. We asked a plumber to attend the next day which they did. The occasional noise was resolved by a new valve being fitted and has not been a problem for guests since Thank you for bringing this to our attention. Property Owner

  Reviewed by Peter2.2★Aug 2020

• "We had an amazing short stay here ."

  Wish we stayed longer . Absolutely lovely land lady too.

  Thanks for your lovely comments, we're so pleased you had such a fantastic holiday. We hope to see you again soon Property Owner

  Reviewed by Sabina5.0★Jul 2020

• "The only thing to complain about is when using any hot water, either the water tank or pipes would make a horrendous noise!"

  So couldn't have showers and washes without deafening everyone else!

  Thanks for your comments. We have replaced a valve in the boiler to fix the noise you've mentioned. We're sorry this impacted your stay, but we're glad you enjoyed everything else during your holiday with us. Property Owner

  Reviewed by Janet4.4★Jul 2020

• "Sarah was brilliant and the cottage was perfect for a weekend spent at Alton Towers !"

  ! great property very clean and very well equipped, everything we needed was supplied and more !!!

  Reviewed by Rob5.0★Nov 2019

• "As soon as you enter the home, there is a warmth about the place."

  It is very well looked after clean and has everything you require for a stay. So close to Alton Towers entrance. We tried to book a room at the Alton Towers hotel but unfortunately it was full, we then found this as an alternative. Initially disappointed at not staying in the hotel our sadness turned to joy as in the end this certainly became a better option all round. Spacious, more independence no worries about noise from neighbours in room next door and still close to the park. I would definitely put this as my first choice of accommodation when going to Alton Towers.

  Reviewed by Miguel5.0★Oct 2019

• "The location of the cottage was ideal for visiting Alton Towers, we had 2 pushchairs with us and there was no issues getting to and from the cottage to the park."

  Would recommend and return again. Thanks for a great stay

  Reviewed by Julie5.0★Jul 2019

• "Was a really nice place to stay over the weekend while we were at Alton towers, The place was far better then the pictures shown on site, would recommend this property to anyone going to alton towers for the weekend or anywhere else for that matter, great weekend."

  Reviewed by Michael5.0★Mar 2019

• "We stayed at this cottage as we wanted to visit Alton Towers and see the surrounding area."

  I would highly recommend staying here again as it is only a short walk to the theme park and is very spacious and accommodating. I was comfortable staying here and I can't wait to do it again next year.

  Reviewed by Charlotte4.7★Mar 2019

• "We loved the location of this house."

  It was very cosy with the woodburner. Sadly a few things were getting tatty, especially the kettle that didn't work properly & had definitely seen better days!

  Reviewed by Adele4.7★Oct 2018

• "Fantastic location for those visiting Alton Towers, walking distance to the entrance."

  Brilliant location to explore the Peak District. Court yard area outside was lovely for the little ones playing. Owner very friendly and helpful. Lovely comfortable accommodation.

  Reviewed by Marie5.0★Aug 2018

• "Really lovely place with good facilities."

  The only faults I have is that half of the DVDs were empty, they only supplied 3 toilet rolls for 10 people and there were left over BBQs in the garden area from the previous people but other than that it was a wonderful cottage in a peaceful area and I would definitely stay again!

  Reviewed by Holly4.4★Jul 2018

• "Due to the snow we we're put in a cottage next to the one we booked but we was told it was exactly the same as the others."

  We was unable to connect to the wifi as the router was for all three cottages. Beautiful cottage in a perfect location! Would love to come back.

  Reviewed by Amanda3.8★Mar 2018

• "Lovely cottage."

  Plenty of space for our whole party. Had a lovely fire every evening.

  Reviewed by Romaney5.0★Feb 2018

• "Property was perfectly placed for Alton Towers."

  Might be time for a little decoration.

  Reviewed by Angela4.8★Oct 2016

• "Had such a lovely weekend staying at Bunbury Cottage."

  Location was absolutely perfect for the reason we were visiting which was for Alton Towers! It really couldn't be in a better location. The bathrooms were very clean and modern and the bedrooms were comfortable. However, the kitchen was the only downside. The kitchen wasn't particularly clean. The kitchen utensils that we needed to cook and eat with (e.g. spatulas, knifes, forks, baking trays, chopping boards) needed re washing as some things did have food still on that hadn't been washed properly. Also, the drinking glasses weren't very clean either, most of them needed re washing too. I think it could just do with some new equipment in the kitchen for cooking as things were looking a bit used. This would not stop me booking again as the cottage is a very lovely place to stay. Perfect for a larger group of people... It was the only one I could find in the area to fit a larger group. We all had a great time and everyone said they would definitely return!! Thanks again!! :) :) x

  Reviewed by Grace4.4★Oct 2016

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