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"We had a fantastic stay in this lovely cottage."
It was even better than the pictures suggested and we hope to return sometime. Very comfortable and well equipped with everything you could need. Lovely setting too even in November. Highly recommend the steak pie in the Golf Hotel and also the little tea room just down the road.
Thanks so much. We’re delighted you had such a great time.
Property Owner
Reviewed by Alison5.0★Nov 2024
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"Sandpipers is a great base for a holiday in the East Neuk."
Very comfortable, warm and well equipped. Spotless and well maintained. Easy enough to find parking in the neighbouring streets and no problem parking
Reviewed by Bernie5.0★Sep 2024
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"We had an amazing time at Sandpiper’s and Crail."
The cottage was perfect for us and beautifully furnished. The perfect place to come back to after a long walk for a glass of wine.
Crail was a lovely lace to visit. Thank you for letting us stay in your house. X
Reviewed by Donna5.0★Aug 2024
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"A perfect place for a family holiday."
Modern and clean. Close to the harbour and all amenities. Already looking forward to coming back
Reviewed by Alastair5.0★Jul 2024
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"Excellent stay is a really roomy cottage."
Looking forward to a repeat visit.
Reviewed by Mike5.0★Mar 2024
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"An excellent holiday property, no negative comments of any significance."
No issues with cleanliness as mentioned in previous reviews.
To sum up, we had a lovely break in a quaint village with top accommodation.
Reviewed by Robert5.0★Mar 2024
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"We had a great stay at Sandpiper."
Cottage was as described and had everything we needed. The property is more spacious than expecting, with plenty of space for us (4 adults and a toddler). Added bonus of lots of kids toys which our wee girl loved. Great location.
Reviewed by Chloe5.0★Jan 2024
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"Cottage was comfortable,warm and very well equipped especially in the kitchen."
Unfortunately, as referenced by previous visitors a deep clean is needed. On arrival my first task was to empty a bin containing used unwrapped sanitary items in the main bathroom. We found a leak under the kitchen sink . Judging by the amount and smell of the water it was not a new leak . To be fair when we contacted the housekeeper she came straightaway, cleaned it up and arranged for a plumber to fix it . I would suggest you make clear that the sea view picture is not a view from the property. In fact there is no outlook at all. The surroundings are rather untidy and run down .
We’ve very sorry to hear there were issues and have taken the necessary actions to ensure they don’t repeat.
That said, we can’t see how the accuracy of the listing is fairly represented at 50% nor the facilities at 50%. Neither of which have ever been an issue before and there even appears conflict with your own review in this regard.
All that said and in conclusion, we’ll continue to ensure we do more to meet the expectations of all guests and wish them to have the stays that we’ve always enjoyed.
Property Owner
Reviewed by Alexander2.5★Dec 2023
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"We love this cottage in Crail."
It is clean, has everything needed, and ideally located to explore Crail and the East Neuk.
Reviewed by Sarah5.0★Oct 2023
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"Very comfortable and spacious property."
Reviewed by Kerion4.7★Oct 2023
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"Sandpipers is a lovely place to stay, so well equipped, it has everything you need."
Reviewed by Denise5.0★Sep 2023
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"Crail is a gorgeous wee place to stay and Sandpipers is a really lovely house."
The house is very comfortable, very well equipped (we lacked nothing at all), beautifully decorated and we very much enjoyed our stay there.
The only thing needing attention is the patio table and chairs which could do with being replaced probably due to the salt laden air in winter. Not a huge problem though as we were still able to enjoy the lovely evenings with a glass or two!
We definitely recommend a stay here.
Sorry - we should have updated here sooner. The table and chairs have been replaced; thanks for letting us know.
Property Owner
Reviewed by Alfred5.0★Sep 2023
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"Poorly cleaned and maintained."
Stayed here several times before but the drop in standards is evident. Owner did offer to send housekeeper back but that should be a very quick visit to attend to an oversight - such as forgetting to leave towels or clean one small area - not the total deep clean that it needs.
Reviewed by Shirley1.9★Sep 2023
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"Great location."
Beautiful cottage
Could do with a through clean
Reviewed by Rebecca3.8★Aug 2023
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"Lovely property but really wasn't clean on arrival."
Dirty bed linen from the previous guests was left and the place hadn't been hoovered. Fridge was still dirty. Caretaker was very apologetic when we contacted her and agreed the place hadn't been cleaned properly. She tried to rectify but it really needs a deep clean. Such a pity.
We are, of course, sorry that you had a poor first impression, which is exceptional. That said, your comments are not a fair representation at all.
Upon being contacted we immediately (even being out of the country at the time) arranged for our housekeeper to go round and she was there within 30mins. She collected the laundry that was left in error and hoovered the entrance which she thought was only an issue after your arrival. At no point did you say or she accept the house was unclean elsewhere and indeed you thanked her for rectifying the situation and responding so promptly.
You shouldnt have had the experience you did, but this hopefully makes very clear the actual situation for others and we are grateful for the great work our housekeeper does. None of us are perfect but we try our very best.
Property Owner
Reviewed by Ruth2.2★Aug 2023
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"This is an excellent holiday home in a very good location right in the heart of a small village."
For people with limited mobility, the location might be a slight challenge as parking is not outside the property, and has to be found in the village . This is made clear in the literature.
Reviewed by James5.0★Jul 2023
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"An excellent "home"; easy access for unloading etc."
Good location and the house is so bright and roomy inside. Small area outside to the rear is very welcome. The one minor detail which was rather annoying was the hot water system in place of a kettle which did not function very well at all; perhaps it is no longer efficient.
Overall, we were delighted!
Reviewed by David4.7★Jun 2023
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"What a gem of a property!"
Great location near the harbour and a wonderfully spacious refurbished cottage. The kitchen is very large and we all enjoyed breakfast at the kitchen island and coffee on the sun trap terrace.
Having two bathrooms was a bonus as well.
Reviewed by Cathy5.0★May 2023
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"Sandpipers is a beautiful, well equipped and well cared for cottage."
We thoroughly enjoyed our stay. Thank you
Reviewed by Kay5.0★May 2023
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"Well equipped property situated in the lovely town of Crail."
Minutes walk from the harbor, coastal walk and village shops, several restaurants and regular bus route up and down the coast for those with no vehicle. We spent a lovely month there.
Reviewed by Grant5.0★Apr 2023
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"Sandpipers is a beautifully styled and comfortable property."
It is well equipped and furnished to a very high standard. The only issue we would have was with the provision of a boiling water tap instead of a kettle. The water came out fairly slowly and in fact we tended to reboil it in a pan on the hob.
Reviewed by Jan4.7★Mar 2023
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"Lovely house, beautiful village."
We had a really nice break.
Reviewed by James5.0★Feb 2023
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"We had an amazing stay here and will definitely go back."
We actually tried to extend our stay when we were there as we loved it so much. The house is fantastic. Fully equipped for everything you could possibly need. The house is spotless, very homely, modern, and all appliances of the best quality. A great find in a beautiful town.
Reviewed by Lynne5.0★Feb 2023
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"Beautiful cottage well equipped, did miss a cafeteria but had coffee machine"
Reviewed by Caroline5.0★Dec 2022
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"Sandpiper is a beautiful cottage and well equipped."
It was comfortable and warm and we enjoyed staying in it.Cupar is a lovely village with lots of history and we enjoyed walking around the streets and visiting the harbour.
Thank you David for your quick response to the alarm issue and to Jackie who attended very quickly.
One thing just. No shaver point and we left our 2 pin adapter at home so shaver and toothbrush ran out of battery power. Otherwise all we needed was provided.
Reviewed by Sheena5.0★Nov 2022
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"We had a lovely family holiday at Sandpipers."
Crail is such a fab wee town and the cottage is ideally located to walk everywhere you might want to go!
The cottage was spacious and modern inside. It had everything we needed and the hosts sent out helpful information and responded to emails.
We have booked the same week again for next year!
(And we loved having no phone signal or WiFi for a week!)
Reviewed by Sarah5.0★Oct 2022
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"We find poor Internet reception and no Wi-Fi very difficult."
Reviewed by Adrian3.8★Oct 2022
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"We thought the house was excellent."
A well designed, modern property, spotlessly clean. Our only niggles would be the slippery floors in the 2 showers and the lack of parking although, of course, we had been warned about this.
Reviewed by Margaret4.4★Sep 2022
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"We loved our stay at Sandpipers and really enjoyed the space and the modern decor."
The kitchen was very well equipped and the beds were very comfortable, which made for a very restful stay. All the furnishings and fittings were of a very high quality and it really did feel like a home from home. Crail is a beautiful village, with plenty of interesting shops and cafes, and the coast and beaches in the area are just lovely. We'd love to return one day!
Reviewed by Lydia4.7★Aug 2022
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"Superb spacious accommodation, spotlessly clean and well equiped in a perfect location."
The cottage is less then a 3 minute walk down to the harbour and the shops (just a street away) have everything that you would need.
The number 95 bus stops on Crail high street and runs from St Andrews to Leven. Useful bus if you want to walk along the coast one way.
Would recommend Crail fish bar and the Shoregate pub/restaurant, the latter restaurant had only been open 5 weeks following a revamp. It certainly isn't pub food but something a bit more special.
Reviewed by Shirley5.0★Jun 2022
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"Nice clean cottage with everything you need, wifi, a hot tub and bbq would make it perfect."
Reviewed by Helen5.0★May 2022
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"Didn’t realise just how bad lack of WiFi would be in a rail."
Cottage very cosy and clean and facilities within were excellent. Situation could have been better.
More coat hangers would be helpful.
Reviewed by Ian5.0★May 2022
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"I left a note of a couple of very minor quibbles and observations"
Reviewed by Philip5.0★Apr 2022
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"Very nice cottage ,modern, lovely decor."
Fully equipped. Who ever cleans it ready for guests doesn't do it thoroughly, it was very dusty ? We were two couples and we had to clean things and get rid of dust . It's not a dirty cottage but not spotless either .shame if the owner is un aware of the cleanliness. But in the whole we enjoyed our stay there .
Reviewed by Dave3.4★Mar 2022
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"This is fantastically well-equipped modern cottage, including all mod cons from underfloor heating to a dishwasher and two bathrooms, both with showers, handy for families."
Crail is fantastic spot and within 2 mins you can be down at the harbour. Handy gallery and cafe nearby with great food and views plus fish and chips from the brilliant local shop. We’d stay here again for sure. While digital detox is amazing, on a practical note for some, there’s no mobile signal from any network here and the cottage doesn’t have WiFi, possibly a good future addition.
Reviewed by Ian4.7★Jan 2022
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"Fantastic cottage that is beautifully appointed snd in one of the best villages in Fife."
You can not help relax and rest in Sandpiper
Reviewed by Mary5.0★Sep 2021
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"The cottage was lovely, as described , and under 5 minutes stroll to the most beautiful beach"
Reviewed by Hilary4.7★Aug 2021
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"Sandpipers is a great cottage."
It is very nicely furnished and well equipped, the beds were really comfortable and it was more spacious than I was expecting from the photographs. The outside area is very private and sheltered, perfect for relaxing or eating outside and there was also plenty of room to store our four bikes. It is right in the centre of the village, so just a couple of minutes walk to the harbour and the Fife Coastal Path. Good shops - the Co-op for essentials and a lovely butchers, bakers and whole food shop, as well as the Crail Pottery. Crail is an excellent base from which to explore the rest of the East Neuk, whether that’s on foot, by bike or in the car. Thoroughly recommended.
Reviewed by Philippa5.0★Aug 2021
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"Clenliness marked down due to hair on beds and in the bathroom."
Also dusty skirting boards and bed frames.
Quality kitchen appliances, but no microwave, which would have been handy. Lack of WiFi was known in advance, but was a pain due to little/ no mobile reception inside the property.
Reviewed by R4.4★Jun 2021
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"On the whole every thing was clean but fridge and ovens had to be cleaned before they could be used."
Reviewed by Ian3.8★Jun 2021
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"The cottage was very comfortable and spacious."
We loved the underfloor heating and the quietness of the location of the cottage. The cottage was very close to the main high street for the shops and in close proximity to the Fife Coastal path.
Unfortunately, the fridge had not been cleaned inside and therefore had to be cleaned before we could offload our shopping. However, the remainder of the property had been cleaned thoroughly.
Reviewed by Paul4.4★Oct 2020
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"Property as advertised in a good location"
Reviewed by Bert4.7★Oct 2020
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"Absolutely gorgeous cottage, we loved the decorative touches, it was such a relaxing place to be."
Importantly, given the current situation it was spotlessly clean. Phone coverage is very dependant on your provider, Vodaphone is non existent, however Virgin coverage was intermittent but better. Something to bear in mind if you need to stay connected. Parking was fine, it’s an open ended lane so you can generally park either in the harbour road or the small through road and you are close to the cottage either end. Crail itself is lovely, the bakers and fish and chip shop are definitely to be recommended. We wouldn’t hesitate to recommend the cottage to anyone.
Reviewed by Pam5.0★Sep 2020
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"A very confortable and well-equipped house in an ideal location."
Didn't mind the lack of wi-fi as we had plenty books to read!
Reviewed by Gordon4.7★Aug 2020
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"Lovely property only disappointment is the garage next door not a good outlook from the back garden."
Reviewed by Catherine4.7★Aug 2020
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"Sandpipers cottage is a great little find."
The location is perfect, couple of mins walk from the Main Street and down to the lovely harbour.
The cottage is brilliant. Modern, clean and very spacious. The kitchen is well equipped and the little toys are an added bonus for families. Our toddler loved the house.
Beds were comfortable, House was cosy and shower is great. We would highly recommend this cottage to anyone looking to explore the area. WiFi would have been an added bonus, but you can survive without!
Reviewed by Mary5.0★Jan 2020
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"We had a fantastic break ."
House was stunning ideal for a getaway .. everything was too a high spec.. would definitely recommend..
Reviewed by Lesley5.0★Nov 2019
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"Everything/beach/harbour/walks/all we needed within walking distance."
Reviewed by Ged5.0★Jun 2019
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"A lovely cottage perfectly located in the heart of Crail."
Sandpipers has been fitted out to a high standard, very modern, spacious, comfortable and well equipped. We were first time visitors to the area, and received lots of useful local information from the owners on booking. Crail and the surrounding area are beautiful, with plenty to see and do. Although not particularly a negative for us, some my find the lack of WiFi or mobile phone signal (depending on network) in the cottage an inconvenience. All in all a great holiday in a lovely cottage in a beautiful part of the world, highly recommended, thank you!
Reviewed by Stephen4.7★Apr 2019
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"The only down side to this property is the lack of internet and user manuals for the kitchen/tv and such like."
It is a well equipped, well furnished cottage with obvious care with quality of furnishings.
Reviewed by Rhona4.7★Mar 2019
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"We loved our holiday at Sandpipers!"
So easy to arrange things with getting the keys and then arrived into such a lovely cottage. It was spotlessly clean and so comfortable, the interiors make the a cottage such a lovely place to stay and the environment of the cottage was so calm and peaceful.
We couldn't have asked for more.
Thank you for a lovely stay and family holiday for us.
Reviewed by Lorraine5.0★Mar 2019
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"Sandpipers is lovely place to stay."
The house is extremely comfortable, warm and stylish, with a fabulous kitchen diner and 2 modern bath/shower rooms. It is more luxurious than I had anticipated and better equipped than an average holiday rental. It is right in the centre of Crail, minutes from the pottery and harbour, but very peaceful as it is situated on a quiet lane. Lots of places to visit nearby and nice walks locally around the seashore and village. I would highly recommend both Crail and Sandpipers, and look forward to visiting again. 5 stars from us!
Reviewed by Sheena5.0★Jan 2019
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